Lucky Jack's

What Lucky Jack's does

Starcare Pharmacy is a privately operated 24-hour online pharmacy headquartered at 88 Sudirman Street in Central Jakarta, Indonesia. The company runs a direct-to-consumer e-commerce platform that sells prescription medicines, over-the-counter medications, vitamins and dietary supplements, medical equipment and supplies, mother-and-baby care products, and family healthcare items, complemented by 24/7 professional pharmacist consultation services delivered via phone, WhatsApp, and email. Its single physical retail location doubles as a walk-in storefront and pickup point for online orders.

Underlying technology is a standard self-service e-commerce storefront with no proprietary AI, automation, or clinical decision-support features disclosed; product inventory is sourced from authorized third-party distributors with no indication of vertical integration into manufacturing or logistics. The content layer consists of a health-education blog covering common conditions (toothache, stomach ulcer, fever) intended to support organic search acquisition rather than personalized recommendations.

The business model is one-time transactional retail pharmacy: customers place individual orders with no subscription, membership, or recurring component, and pricing is not publicly disclosed. The go-to-market is direct-to-consumer through the website and the physical store, with no B2B, wholesale, or institutional customers identified. Customer base is horizontal — individual consumers and families in the Central Jakarta metropolitan area — and the company has no disclosed partnerships, funding rounds, parent organization, or expansion beyond its single Jakarta location.

Name

Lucky Jack's

Legal name

Starcare Pharmacy

Website

https://luckyjacks.com

Company type

Private

Founded year

1961

Operating status

Operating

Headcount range

11–50 employees

Short description

Starcare Pharmacy is a 24-hour online and physical retail pharmacy in Central Jakarta, Indonesia, selling prescription medicines, OTC drugs, vitamins, supplements, medical equipment, and mother-and-baby products to individual consumers and families, with professional pharmacist consultations.

Ownership category

akta.pro rank

Product category

Retail Pharmacy

NAICS

Pharmacies and Drug Retailers (456110)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Pharmacy & Health Essentials Delivery (CRAFAFAI)

akta.pro secondary industries

Health, Wellness & Pharmacy Online Retailers (CRAFADAG), Mail-Order & Home Delivery Pharmacies (HLAFALAD)

Keywords

• Online pharmacy services
• Retail pharmacy products
• Prescription medicines
• Health supplements retail
• Pharmacy consultation services

Headquarters

HQ city

Central Jakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Retail Pharmacy Sales: The pharmacy generates revenue through direct sales of prescription medicines, over-the-counter medications, vitamins, health supplements, medical equipment, mother & baby care products, and personal healthcare items to individual consumers. Revenue is primarily one-time transaction-based with no recurring subscription component.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Lucky Jack's (as represented in the source content) runs an online and 24-hour physical pharmacy that retails prescription and non-prescription medicines, vitamins and dietary supplements, medical equipment and supplies, mother and baby care products, and personal healthcare items to individual consumers. The offering is rounded out by free professional pharmacist consultations and an educational blog covering common ailments. Revenue is generated through one-time retail transactions both online and at the single Central Jakarta storefront.

Product overview

Starcare Pharmacy is a 24-hour online pharmacy platform offering a comprehensive range of healthcare products and services. The core offering consists of prescription and non-prescription medicines, vitamins and supplements, medical equipment, and mother & baby care products, complemented by professional pharmacy consultation services. Product portfolio includes paracetamol, ibuprofen, aspirin, and combination fever medicines; antacids, H2 blockers, PPIs, and herbal stomach medicines; mefenamic acid, antiseptic mouthwash, and toothache topical gels. All products are sourced from authorized and trusted distributors to guarantee safety and quality.

Differentiator

Problem solved

Functional benefit

Products and services

• Prescription Medicines Prescription medications for various health conditions, supplied through authorized and trusted distributors and sold to individual consumers via the online platform and physical store.
• Non-Prescription (OTC) Medicines Over-the-counter medications including fever reducers, pain relievers, antacids, and other common treatments sold directly to consumers without prescription.
• Vitamins and Health Supplements A broad range of vitamins and dietary supplements sourced from authorized distributors to guarantee safety and quality, sold to consumers for everyday wellness and nutritional support.
• Family Healthcare Products Healthcare products for the whole family, including medications and wellness items targeted at varied household needs.
• Medical Equipment and Supplies Medical equipment and supplies available for home healthcare and professional medical needs, sold through the online pharmacy and physical store.
• Mother and Baby Care Products Specialized healthcare products for mothers and babies, including medications and child-suitable formulations.
• Professional Pharmacy Consultation Free 24/7 consultation with pharmacists providing guidance on medications, supplements, and general healthcare questions, available to customers via phone, WhatsApp, email, and in-store.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Direct peers

• Halodoc: Indonesia's leading health-tech super-app offering online medicine ordering, teleconsultation, and home delivery. Comparable online pharmacy model with 24/7 service and pharmacist/doctor consultation, but at venture-backed scale.
• Apotek K-24: Indonesia's largest 24-hour pharmacy chain with hundreds of outlets nationwide. Directly comparable to Starcare on 24/7 service positioning, prescription and OTC assortment, and pharmacist consultation model.
• Alodokter: Major Indonesian health platform connecting users to doctors and offering medicine purchase and delivery. Comparable online pharmacy and teleconsultation features that compete with Starcare's consultation-and-delivery offering.
• KlikDokter: Indonesian online health platform providing teleconsultation, medicine information, and pharmacy e-commerce. Competes with Starcare on the digital pharmacy + consultation proposition.

Broad incumbents

• Watsons Indonesia: International health and beauty retailer with strong Indonesian presence focused on OTC, supplements, and personal care. Comparable retail format and product overlap with Starcare's non-prescription assortment.
• Century Healthcare (Indonesia): Large Indonesian retail pharmacy chain (part of Erajaya group) offering prescription, OTC, beauty, and wellness products. Comparable assortment and walk-in retail experience, but at multi-city scale.
• Guardian Indonesia: International health and beauty retail chain with a strong Indonesian footprint focused on OTC, vitamins, and personal care. Comparable category mix to Starcare's supplement and mother & baby lines.
• Kimia Farma Apotek: State-affiliated pharmacy chain and the largest retail pharmacy network in Indonesia. Overlaps with Starcare on prescription dispensing, OTC, and supplements, but operates at far greater scale and distribution breadth.

Others

• Tokopedia Health: Major Indonesian e-commerce marketplace with a dedicated health and pharmacy category. Functions as an enabling/distribution alternative for online pharmacy demand rather than a direct single-brand retailer.

Emerging players

• GoMed (Gojek): On-demand medicine delivery service embedded in the Gojek super-app. Competes with Starcare's delivery promise by leveraging a much larger logistics and consumer base across Indonesia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/lucky-jack's

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lucky Jack's