MDware

What MDware does

MDware is a Belgian private software company headquartered in Torhout that builds integration modules and professional services on top of the Lightspeed commerce platform. Operating since 2014 (formally incorporated as MDware in 2016) and structured as an enterprise within the MDware Group holding, the company serves Lightspeed Retail, Lightspeed eCommerce, and Lightspeed Restaurant (K-Series) merchants with a modular toolkit: Invoicing (with native Peppol e-invoicing), Quoting, Loyalty (Retail/eCommerce/Omnichannel), Payments (CCV terminal integration), Product Discount, Sales Cockpit, and a free Giftcard Generator. The company also delivers multi-location deployment, training, and maintenance for Lightspeed Restaurant in hospitality (hotel chains, QSR, sandwich chains, hospitality groups) and has launched two owned brand-products — QR Menu App for digital menus and SOKIOSK for self-order kiosks.

The technology stack combines a SaaS frontend (delivered via the self-serve retailtools.mdware.org portal) with background services for automated loyalty tracking, payment reminders, and Peppol invoice delivery, plus client-side barcode generation for giftcards with no server-side storage. Payment integrations extend to CCV, Wallee, and Antenor terminals; an integration with Mollie supports payment links on invoices. The architecture is explicitly designed to operate inside the Lightspeed workflow without requiring separate software or duplicate data entry, and product pages emphasize 5–15 minute setup, a free trial with no credit card, and six-language support (English, French, Dutch, Spanish, Catalan, German).

MDware's revenue model is multi-layered: per-location annual software subscriptions (Loyalty €15–€30/month, Quoting €10/month, Product Discount €29/month, Invoicing €19–€49+/month scaled by invoice volume); one-time CCV P400 Plus hardware sales at €665 and €49/month rentals with per-transaction fees of €0.075 (Belgium) and €0.056 (Netherlands); a €20/month terminal service and support fee; and project-based Expert Services and Custom Development revenue for multi-location hospitality rollouts and bespoke integrations. The company reports 1,400+ Lightspeed merchants and 250K+ end consumers using its integrations, with primary operational focus in the Benelux and product tax-system compatibility extended to the UK, Canada, the US, and Australia.

Name

MDware

Legal name

MDware

Website

https://mdware.org

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

MDware builds Lightspeed-platform integration modules and Expert Services in Belgium. Its toolkit adds invoicing, loyalty, quoting, discounts, and payment-terminal integration to Lightspeed workflows, serving 1,400+ merchants across the Benelux and beyond.

Ownership category

akta.pro rank

Product category

POS Software Integrations

NAICS

Software Publishers (5132), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Enterprise Application Data Migration & Master Data Management Services (BPAEAGAJ)

akta.pro secondary industry

Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)

Keywords

• POS integrations
• Retail software tools
• Payment terminal integration
• Loyalty program software
• Hospitality POS services

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain, Infrastructure

Revenue model

1. SaaS Subscriptions — Core Toolkit: Monthly or annual subscription fees for each MDware tool (Invoicing, Quoting, Loyalty, Product Discount). Invoicing is priced by invoice volume (tiered from €19 to €49+/month); all other tools have flat monthly rates. Billing is annual and per location.
2. Payment Terminal Hardware Sales and Rental: One-time sale of CCV P400 Plus terminal (€665) or monthly rental (€49/month) including terminal, service, updates, and 7/7 support. Transaction fees charged per payment (€0.075 in Belgium, €0.056 in the Netherlands).
3. Terminal Service & Support: Monthly service and support fee (€20/month) for terminal buyers, covering software updates and customer support.
4. Expert Services — Implementation & Rollout: Professional services for multi-location Lightspeed Restaurant (K-Series) deployments, including configuration, on-site installation, team training, multi-location rollout, and ongoing maintenance contracts. Sold as project-based engagements to enterprise hospitality chains.
5. Custom Development & Tailored Integrations: Custom integration and development work connecting Lightspeed Retail to accounting, ERP, or external systems, billed as project quotes on request.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

MDware builds and sells a modular suite of SaaS integration tools that extend the Lightspeed Retail, Lightspeed eCommerce, and Lightspeed Restaurant platforms. Its core offerings include MDware Invoicing (with Peppol e-invoicing), MDware Quoting, MDware Loyalty (Retail/eCommerce/Omnichannel), MDware Payments (CCV terminal integration), and MDware Product Discount. The company also provides Expert Services for multi-location Lightspeed Restaurant deployments and complementary own-brand products (QR Menu App, SOKIOSK).

Product overview

MDware offers a modular suite of tools built as integrations for the Lightspeed platform, serving Lightspeed Retail, Lightspeed eCommerce, and Lightspeed Restaurant (K-Series) customers. The portfolio centers on the MDware Toolkit platform and includes core operational modules: MDware Invoicing (for Peppol e-invoicing, credit notes, and payment tracking), MDware Quoting (for digital quote approval and sales conversion), MDware Loyalty (spend-based rewards across Retail, eCommerce, and Omnichannel), MDware Payments (CCV terminal integration eliminating manual keying), and MDware Product Discount (targeted discounts by product, customer group, and period). Additional offerings include a free Giftcard Generator, Custom Development services, and complementary products (QR Menu App, SOKIOSK) for hospitality venues. MDware also provides Lightspeed Expert Services for enterprise chain rollouts. The architecture follows a pick-and-choose model where businesses select individual tools that integrate with their Lightspeed setup, with pricing that scales by invoice volume (Invoicing) or maintains flat monthly rates (other products).

Differentiator

Problem solved

Functional benefit

Brands

• MDware Sales Cockpit: Custom payment methods, discounts and workflows replacing the regular Lightspeed Retail payments interface on PC and iPad.
• QR Menu App
• SOKIOSK

Products and services

• MDware Invoicing

Quantifiable outcome

• Setup in 5 minutes for core tools (Invoicing, Loyalty), 14-day free trial with no credit card required
• +3 more outcomes

Segments3 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature10 records

Partnerships

Five partnerships are on record, tiered core and minor.

• LightspeedcoreTechnology or IntegrationMDware is a certified Lightspeed partner and has been operational since 2014. MDware builds integrations and tools for the Lightspeed Retail and Lightspeed eCommerce platforms, addressing gaps in the native platform. The partnership covers both MDware's own toolkit products (Invoicing, Quoting, Loyalty, Payments, Product Discount) and Expert Services for Lightspeed Restaurant K-Series deployment in hospitality. MDware is described as 'one of Belgium's leading Lightspeed installation partners' and 'certified Lightspeed partner in Belgium'.
• CCVcoreTechnology or IntegrationCCV is one of the largest payment providers in the Benelux. MDware is an official CCV partner and connects Lightspeed Retail (iPad and desktop) directly to the CCV P400 Plus terminal, enabling automatic amount transfer, contactless, QR, and Payconiq payments. MDware sells and rents CCV terminals and provides installation and ongoing support. The partnership allows merchants to order their terminal, integration, and support from a single point of contact.
• PeppolcoreTechnology or IntegrationPeppol is the global e-invoicing network over which MDware sends compliant structured e-invoices from Lightspeed Retail. MDware's invoicing product uses the Peppol network for B2B e-invoicing, positioning it as ready for the Belgian B2B mandate from 2026. Peppol is a standards-based interoperability framework rather than a commercial partner, but MDware's Peppol integration is a core product feature.
• QR Menu AppminorOEM/ Whitelabel/ Licensing PartnerQR Menu App is a digital menu card and ordering solution via QR code (for table service and take-away) that MDware developed as its own product. Referenced as a complementary MDware product offered alongside Lightspeed Restaurant deployments.
• SOKIOSKminorOEM/ Whitelabel/ Licensing PartnerSOKIOSK is a self-order kiosk product for restaurants (faster ordering and shorter queues) that MDware developed as its own brand. Referenced as a complementary MDware product offered alongside Lightspeed Restaurant deployments.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Square (Block): Retail and restaurant POS platform with payments hardware, software, and a third-party app marketplace. Comparable as a broad incumbent serving SMB merchants with a mix of native and partner-built extensions similar to MDware's positioning versus Lightspeed.
• Toast: Restaurant POS platform with payments, online ordering, and an integration marketplace. Comparable as a broad restaurant POS incumbent with overlapping hospitality customer base and parallel add-on SaaS ecosystem.
• Lightspeed: The POS and eCommerce platform that MDware builds all of its integrations on top of. Lightspeed is the broader ecosystem incumbent — its native platform strategy and partner program directly shape MDware's product roadmap and commercial opportunity.
• TouchBistro: Restaurant POS platform with its own app ecosystem and add-on marketplace. Comparable as a broader restaurant POS incumbent that competes with Lightspeed Restaurant in MDware's hospitality segment and offers parallel integration opportunities.
• Shopify: eCommerce platform with retail POS (Shopify POS) and an extensive app ecosystem. Comparable as a broad incumbent serving SMB retail merchants with platform extensions that compete for the same integration-developer mindshare.

Others

• CCV: One of the largest payment terminal providers in the Benelux and MDware's official payment hardware partner. Relevant as an ecosystem participant and infrastructure provider operating in the same merchant base, though structurally a partner rather than direct competitor.

Direct peers

• HubRise: Integration hub connecting POS systems (including Lightspeed) with delivery platforms, e-commerce tools, and loyalty programs for restaurants and retailers. Directly comparable as a POS integration platform serving the same Lightspeed merchant ecosystem.
• Ordermark: Online ordering and delivery management platform that integrates with restaurant POS systems including Lightspeed. Comparable as a restaurant-focused integration SaaS targeting the same multi-location hospitality operator segment.
• ConnectPOS: POS integration specialist offering connectors for Lightspeed, Magento, Shopify, and BigCommerce. Highly comparable as a multi-platform POS integration SaaS company targeting retail merchants with similar payment and workflow extension tools.
• MarketMan: Restaurant operations SaaS (inventory, purchasing, supplier management) that integrates with Lightspeed and other POS systems. Comparable as a vertical add-on SaaS targeting hospitality operators with POS-integrated operational tools.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/mdware

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MDware