Audio Images

What Audio Images does

Audio Images, operating under the Mohaudio corporate umbrella at mohaudio.com, is a privately-held Canadian audio production and telephony services firm founded in 1992. The company specializes in professional audio recordings for business communications, with its core product being Message On Hold, a subscription-based service providing custom audio content played to callers during hold times. The product suite is delivered as a modular offering: On Hold Messages (the core), plus add-on modules including Welcome Messages, Menu Prompts/IVR, After-Hours Messages, Voicemail greetings, Background Music, and Voice Talent access. An advanced Interactive Call Center (ICC) module extends the offering into automated call routing and self-service for verticals such as real estate, property management, and call centers.

The underlying technology combines digital audio production equipment with proprietary voice talent and an owned music library spanning hundreds of songs across genres (Jazz, R&B, Folk, Techno, Symphonic, Elevator, Festive, Latin). Production capabilities include English, French, and Spanish voice recordings. The company distributes through an inside sales model (phone, web, live chat) with no contracts and no equipment purchase required, supported by sales offices in Toronto (Canadian headquarters) and Williamsville, NY (US operations). Revenue is generated primarily through recurring subscription packages (Bronze at $699 USD / $898 CAD, Silver at $1,199 USD / $1,499 CAD, Gold at $1,569 USD / $1,989 CAD) with annual, quarterly, or monthly billing, plus one-time professional recording services. Customer base spans Fortune 500 enterprises to small businesses across the U.S. and Canada, with a heavy SMB long-tail evidenced by testimonials in dentistry, pharmacy, bookkeeping, and business management.

Name

Audio Images

Legal name

Audio Images

Website

https://mohaudio.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

1–10 employees

Short description

Audio Images (founded 1992, Toronto) is a privately-held audio production firm providing subscription-based Message On Hold, IVR, and voice talent services. The company serves Fortune 500 and SMB customers across the U.S. and Canada via inside sales and a no-contract model.

Ownership category

akta.pro rank

Product category

Business Telephone Audio Services

NAICS

Sound Recording Studios (51224), Other Sound Recording Industries (512290)

SIC

Services-Motion Picture & Video Tape Production (7812)

akta.pro primary industry

Audio Production & Podcasting (BPAFAIAE)

Keywords

• Message on hold services
• Business phone audio
• Interactive voice response
• Voicemail recording services
• Audio branding solutions

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Message On Hold Service Subscription: Monthly, quarterly, or annual subscription-based service providing ongoing message on hold audio content. Includes custom message changes based on package tier. Equipment is provided at no cost (no equipment to buy model).
2. Package Sales: One-time package purchases (Bronze, Silver, Gold) with varying levels of custom message changes. Bronze includes 3 changes, Silver includes 6 changes, Gold includes 12 changes. All packages include free installation, equipment, repairs, and technical support.
3. Professional Recording Services: Additional recording services including auto attendant recordings, voicemail greetings, welcome messages, menu prompts, after-hours messages, and voice overs. Quote includes English and French voice talent, studio time, production and formatting.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Audio Images is a professional audio recording and telephony messaging provider founded in 1992, specializing in Message On Hold services, IVR/menu prompts, welcome messages, voicemail greetings, after-hours announcements, and background music for business phone systems. The company delivers multilingual recordings (English, French, Spanish) via subscription packages with included equipment and an owned royalty-free music library, serving businesses from small firms to Fortune 500 companies across the U.S. and Canada.

Product overview

Audio Images is a cloud-based Message On Hold service provider offering a unified audio branding platform. The core product is Message On Hold (professional audio recordings for callers on hold), supplemented by modular add-on services including Welcome Messages, Menu Prompts/IVR, After-Hours Messages, Voicemail, Background Music (proprietary music library), and Voice Talent. The company also offers an Interactive Call Center (ICC) as an advanced automation module. All services are delivered with professional voice talent, multi-language support (English, French, Spanish), and include production, formatting, and equipment with no contracts required.

Differentiator

Problem solved

Functional benefit

Brands

• MobileVoice: Professional voice talent and messaging service for enhancing corporate voice branding
• Interactive Call Center (ICC)

Quantifiable outcome

• 88% of customers prefer on-hold messages over radio or silence
• +4 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Genesys: Genesys is a major contact center platform whose IVR, voice prompts, and routing capabilities compete directly with Audio Images' Interactive Call Center product for enterprise property management and call center customers.
• 8x8: 8x8 delivers cloud contact center and UCaaS solutions with IVR routing and hold audio features that overlap the Interactive Call Center and IVR prompt offerings of Audio Images, but as part of a much broader communications suite.
• Twilio: Twilio is a cloud communications platform whose programmable Voice APIs and Studio IVR product enable customers to generate hold music, IVR menus, and recorded prompts at scale — a broad incumbent that increasingly bundles functionality overlapping Audio Images' IVR and on-hold offerings.
• RingCentral: RingCentral provides cloud UCaaS including IVR menus, hold music, and voicemail greetings as built-in features of its business phone system — a broad incumbent whose bundled voice capabilities compete with Audio Images' standalone professional recording services.

Emerging players

• Voice123: Voice123 is a voice-over marketplace connecting businesses with multilingual voice talent for IVR, voicemail, and on-hold recordings — an emerging digital channel that competes with Audio Images' contracted talent roster for customers seeking on-demand voice talent sourcing.
• Voices.com: Voices.com is an online marketplace where businesses can hire professional voice actors for phone prompts, IVR recordings, and on-hold messages — partially overlapping Audio Images' voice talent service while offering self-service marketplace dynamics that compete for the same customer segment.

Direct peers

• Easy On Hold: Easy On Hold offers custom on-hold messaging, IVR recordings, and music-on-hold subscription services with bundled equipment and installation — a direct SMB-focused competitor to Audio Images' message-on-hold packages.
• OnHold.com: OnHold.com is a U.S.-based message-on-hold and IVR recording provider that sells custom on-hold messaging, voice talent, and music library services to SMB and enterprise customers — directly overlapping Audio Images' core product line, pricing model, and target buyer.
• Sound Environments: Sound Environments produces custom message-on-hold audio, voice prompts, and music-on-hold programs for businesses, mirroring Audio Images' value proposition of professional voice branding for telephone systems.
• Telephone On Hold: Telephone On Hold provides custom on-hold messages, music on hold, and IVR voice prompts with subscription packages — a direct peer to Audio Images in the message-on-hold niche with comparable service bundles, voice talent roster, and SMB/enterprise target market.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/audioimagesCA
• Facebookfacebook.com/audioimagesCA
• LinkedInlinkedin.com/company/audioimages

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Audio Images