Mr Drain
Mr. Drain Inc. is a family-owned sewer and drain cleaning service company founded in 1993, serving residential and commercial customers across 71+ cities in Greater Boston, Massachusetts, with 24/7 emergency service and commercial maintenance contracts.
- Company typePrivate
- Founded1993
- HeadquartersBoston, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Mr Drain does
Mr. Drain Inc. is a privately held, family-owned sewer and drain cleaning service company founded in 1993 and headquartered in Boston, Massachusetts. The company operates across 71+ cities and towns spanning Boston, Greater Boston, the North Shore, and the South Shore, with regional offices in Dorchester, Quincy, and Weymouth. It serves both residential customers (homeowners, condo owners, apartment residents) and commercial clients (restaurants, commercial kitchens, property managers, office buildings, retail spaces, multi-unit properties, schools, and facilities). The owner-operated business is led by Christine Sheridan, who has more than 20 years of sewer and drain experience.
The company's service portfolio is centered on physical drain and sewer work and includes drain cleaning, high-pressure water jetting (hydro jetting), HD video pipe inspection, pipe descaling, smoke testing to detect leaks, sewer cleaning and rodding, clogged main line clearing, catch basin service, grease trap maintenance, and 24/7 emergency drain service. Equipment is industry-standard plumbing technology rather than proprietary systems; the differentiator is owner-operated execution, HD camera-based diagnosis, and rapid response. The business also offers preventative maintenance contracts to commercial customers, particularly for grease trap and catch basin service.
Revenue is generated primarily through one-time, quote-based service transactions initiated via 24/7 phone dispatch, website free-evaluation forms, and local SEO-driven inbound leads, supplemented by recurring commercial maintenance contracts. Pricing is not publicly disclosed; senior and military discounts are offered. There is no software platform, mobile app, or external investment disclosed. The company has 7 employees and maintains a 4.9 Google rating across 600+ reviews.
Mr Drain firmographics
Firmographics- Name
- Mr Drain
- Legal name
- Mr. Drain Inc.
- Website
- https://mrdraininc.net
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Mr. Drain Inc. is a family-owned sewer and drain cleaning service company founded in 1993, serving residential and commercial customers across 71+ cities in Greater Boston, Massachusetts, with 24/7 emergency service and commercial maintenance contracts.
- Ownership category
- akta.pro rank
Mr Drain industry classification
Industry- Product category
- Drain and Sewer Cleaning Services
- NAICS
- Plumbing, Heating, and Air-Conditioning Contractors (23822)
- SIC
- Sanitary Services (4950)
- akta.pro primary industry
- Drain Cleaning (Residential) (HSAOABAA)
- akta.pro secondary industries
- Drain Cleaning (Commercial/Industrial) (HSAOABAB), Emergency Drain Clog Removal & Hydro-Jetting (HSAOAMAB), Drain & Sewer Video Camera Inspection (HSAOABAE), Sewer & Stormwater Line Cleaning (Jetting, Rooting) (BPALAMAG)
Keywords
Where Mr Drain is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Mr Drain business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Drain and Sewer Cleaning Services: One-time service revenue from drain cleaning, sewer line cleaning, and emergency services for residential and commercial customers. Services include clogged drain cleaning, main line clearing, and hydro jetting. Revenue generated per service call with free evaluations as customer acquisition.
- Preventative Maintenance Contracts: Ongoing maintenance services for commercial customers including grease trap cleaning and maintenance, catch basin service. Recurring revenue from scheduled maintenance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Standard drain cleaning service |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Mr Drain product offering
Product offeringCore offering
Mr. Drain Inc. is a family-owned sewer and drain cleaning company founded in 1993 that provides residential and commercial drain cleaning, high-pressure water jetting (hydro jetting), HD video pipe inspections, sewer line cleaning and rodding, grease trap cleaning and maintenance, pipe descaling, and smoke testing to detect leaks. The company serves Boston, Greater Boston, North Shore, and South Shore Massachusetts with 24/7 emergency dispatch and free on-site evaluations.
Product overview
Mr. Drain Inc. is a family-owned sewer and drain cleaning company operating since 1993. The company offers a unified suite of drain and sewer services organized around core plumbing capabilities: Drain Cleaning, High-Pressure Water Jetting (hydro jetting), Video Pipe Inspections (HD camera inspection), Grease Trap Service, Pipe Descaling, Smoke Tests to Detect Leaks, Sewer Cleaning & Rodding, Clogged Main Line Clearing, and Catch Basin Service. Services are delivered to both Residential and Commercial customers as a bundled service offering, with an optional 24/7 Emergency Drain Service add-on for urgent situations. The company does not offer a software platform but rather delivers these services through owner-operated field technicians.
Differentiator
Problem solved
Functional benefit
Products and services
- Drain Cleaning Professional drain cleaning service for sinks, tubs, showers, toilets, floor drains, and main sewer lines, using specialized equipment to clear clogs in homes, condos, and apartments as well as commercial properties.
- High-Pressure Water Jetting Hydro jetting service that scours pipe walls clean of grease, sludge, roots, and buildup using high-pressure water streams for residential and commercial drain and sewer lines.
- Video Pipe Inspections HD camera inspection service used to locate blockages, pipe damage, and other issues within sewer and drain lines without excavation or upselling.
- Grease Trap Service Restaurant and commercial kitchen grease trap cleaning and maintenance service to prevent drain backups and ensure compliance, offered on a recurring maintenance basis.
- Pipe Descaling Restoration service for old cast iron and clay sewer lines that removes scale and buildup to restore full-bore flow without digging.
- Smoke Tests to Detect Leaks Diagnostic service that uses smoke to pinpoint hidden sewer leaks, cross-connections, and venting issues in plumbing systems.
- Sewer Cleaning and Rodding Mechanical sewer cleaning service using rodding equipment to clear blockages and restore proper flow in main sewer lines for residential and commercial properties.
- Catch Basin Service Cleaning and maintenance service for catch basins and storm drains to ensure proper water drainage for commercial and municipal-style properties.
- 24/7 Emergency Drain Service 24/7 emergency drain and sewer service available around the clock for urgent residential and commercial plumbing situations.
Quantifiable outcome
- Typical callback under 30 minutes
- +1 more outcomes
Companies that use Mr Drain
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
Mr Drain technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Mr Drain partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights5 records
Mr Drain competitors and assessment
Company assessmentDirect peers
- Roto-Rooter: National drain cleaning and plumbing franchise with 24/7 emergency service. Direct head-to-head competitor in drain cleaning, sewer line service, and hydro jetting across virtually every major U.S. market, including Massachusetts.
- Rooter-Man: Plumbing and drain cleaning franchise network with similar local-operator structure. Competes directly on residential drain cleaning, sewer line clearing, and emergency response in markets like Greater Boston.
- ARS / Rescue Rooter: Multi-brand residential services operator including the Rescue Rooter drain and plumbing brand. Directly comparable in drain cleaning, sewer line, and emergency plumbing services across U.S. markets.
- Zoom Drain: Specialized drain and sewer cleaning franchise focused exclusively on drain, sewer, and sump pump services. Highly comparable in service mix (hydro jetting, video inspection, descaling) and emergency positioning to Mr. Drain.
- Benjamin Franklin Plumbing: National plumbing franchise with on-time service guarantee and broad residential/commercial service mix. Overlaps with Mr. Drain across drain cleaning, sewer service, and emergency plumbing.
- Mr. Rooter Plumbing: National plumbing franchise with a strong drain cleaning offering. Same franchise-driven local-operator model, serving residential and commercial customers with 24/7 availability and broad service portfolios.
Others
- HomeServe: Home emergency repair and service plan provider. While not a direct drain cleaning operator, it controls customer relationships and dispatch for plumbing and drain services and could be a partner or competitive threat in the lead-generation layer.
Broad incumbents
- ServiceMaster: Diversified home services platform (restoration, cleaning, maintenance). While not focused on drain cleaning, it is a broader incumbent in the home services space that could acquire or compete with regional operators like Mr. Drain.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Mr Drain social profiles
Digital presenceMr Drain financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mr Drain leadership team
Management profileNumber of profiles
Profiles1 record
Mr Drain funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mr Drain M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mr Drain
What does Mr Drain do?
Mr. Drain Inc. is a family-owned sewer and drain cleaning company founded in 1993 that provides residential and commercial drain cleaning, high-pressure water jetting (hydro jetting), HD video pipe inspections, sewer line cleaning and rodding, grease trap cleaning and maintenance, pipe descaling, and smoke testing to detect leaks. The company serves Boston, Greater Boston, North Shore, and South Shore Massachusetts with 24/7 emergency dispatch and free on-site evaluations.
Is Mr Drain a public or private company?
Mr Drain is a private company. It is classified as family owned and is currently operating.
When was Mr Drain founded?
Mr Drain was founded in 1993. It employs 1 to 10 people.
Where is Mr Drain based?
Mr Drain is headquartered in Boston, United States, in the North America region.
How does Mr Drain make money?
Two revenue lines are on record. Drain and Sewer Cleaning Services are the primary driver. The others are preventative Maintenance Contracts.
Who are Mr Drain's main competitors?
Direct peers on record are Roto-Rooter, Rooter-Man, ARS / Rescue Rooter, Zoom Drain, Benjamin Franklin Plumbing and Mr. Rooter Plumbing. HomeServe is listed as an others. ServiceMaster is listed as a broad incumbent.
Does Mr Drain have an API?
No public API is recorded for Mr Drain.
What industry is Mr Drain in?
Mr Drain's product category is Drain and Sewer Cleaning Services. Its primary akta.pro industry code is HSAOABAA, Drain Cleaning (Residential), with a secondary code of HSAOABAB, Drain Cleaning (Commercial/Industrial). Its NAICS code is 23822 and its SIC code is 4950.