What Na'amal does

Na'amal is a UK-headquartered social enterprise founded in 2020 that prepares refugees and other underrepresented communities for the global workforce through skills training, mentorship, and remote work placement programs. The organization operates across multiple countries — including Jordan (2020), Lebanon (2022), Ethiopia (2023), Afghanistan, and Kenya — through a partnership-driven model with training providers such as MIT ReACT, Chams, Techfugees, Digital Opportunity Trust, the Virtual Training Team, and CONCAT. Programming combines technical skills, English language, and durable (soft) skills training, followed by mentor pairing and placement into paid remote internships or permanent employment. Governance sits under the Na'amal Foundation (Stichting Na'amal), whose board serves unpaid and oversees policy and compliance.

The organization's commercial arm, Na'amal Agency, launched in 2023 and provides professional digital services — full stack web development, workflow automation, UX/UI design and visual identity, and technical project management — to enterprise clients globally, using platforms such as Framer and Webflow. The Agency reports a 98% client satisfaction rate and connects clients with Na'amal-trained professionals, functioning as both a revenue-generating arm and a placement channel for program graduates. The portfolio also includes the Voices of Resilience podcast and the annual Migration Summit as thought-leadership and advocacy channels.

Revenue derives from two streams: donations and grants funding the social impact programs (with personnel hired on a project-by-project basis depending on grants awarded), and professional services fees generated through Na'amal Agency on a quote-based, project engagement model. The go-to-market motion is dual: community-led engagement through partner referrals and direct engagement with refugee communities on one side, and direct-to-consumer digital service sales to enterprise clients on the other. No venture capital, private equity, or institutional investor ownership has been disclosed; the organization is founder-led by Co-Founder and Executive Director Lorraine Charles.

Name

Na'amal

Legal name

Na'amal

Website

https://naamal.org

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Donations and Grants: Na'amal operates as a social enterprise funded through donations and grants to support refugee skills training and employment placement programs. The Na'amal Foundation oversees policy and governance, with personnel hired on a project-by-project basis depending on awarded grants.
2. Professional Services (Agency): Na'amal Agency generates revenue through providing digital services including web development, design, workflow automation, and technical project management to enterprise clients globally.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels9 records

Core offering

Na'amal runs three flagship programs—Skills Training, Mentorship, and Remote Work Placement—for refugees and underrepresented host-community learners preparing for the global digital workforce. It also operates a commercial arm, Na'amal Agency, which delivers outsourced digital services (web development, workflow automation, design, and project management) to paying clients, with revenue reinvested into its social mission.

Product overview

Na'amal is a nonprofit organization operating across two primary arms: (1) the core workforce development program providing refugees and underrepresented communities with skills training, mentorship, and remote work placement, and (2) Na'amal Agency, a professional services sub-brand offering full stack web development, workflow automation, design, and technical project management. The organization also houses the Na'amal Foundation for governance and produces the Voices of Resilience Podcast for advocacy. The portfolio includes Skills Training, Mentorship, Remote Work Placement, and Thought Leadership as core services, complemented by the Agency's service offerings and Foundation's organizational oversight.

Differentiator

Problem solved

Functional benefit

Brands

• Voices of Resilience: A podcast sharing the journeys of members of the refugee population striving for dignified lives, focusing on education paths and livelihoods while exploring the future of work as it relates to refugee access to employment.

Products and services

• Skills Training Program Structured digital-skills training cohorts that prepare refugees and host-community learners for entry into the global digital workforce. Delivered to program participants in the Middle East and Africa.
• Mentorship Program Mentorship matching and support that connects trainees with industry mentors to guide their entry into digital work. Targeted at refugees and underrepresented host-community learners.
• Remote Work Placement Program Program that places trained refugees and host-community learners into remote digital roles with employers globally.
• Na'amal Agency Commercial arm offering outsourced digital services including web development, workflow automation, design, and project management to corporate clients, with reported 98% client satisfaction. Revenue subsidizes Na'amal's nonprofit programs.
• Voices of Resilience Podcast Podcast series by Na'amal that shares stories and perspectives on refugee workforce inclusion and resilience, distributed on standard podcast platforms.

Quantifiable outcome

• 98% client satisfaction rate for Na'amal Agency digital services

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Digital Opportunity TrustcoreStrategic or Co-development Partner · 1 January 2023Digital Opportunity Trust (DOT) is an international organization focused on digital livelihoods. Na'amal partnered with DOT in Ethiopia in 2023 for digital livelihoods programming, expanding operations to the East African region.
• TechfugeescoreStrategic or Co-development Partner · 1 January 2022Techfugees is an international nonprofit working to mobilize the tech community for refugees. In 2022, Na'amal partnered with Techfugees in Lebanon to deliver the first Digital Corridor Program for remote work and labor mobility, supporting the tech industry in crisis-affected countries.
• ChamscoreStrategic or Co-development Partner · 1 January 2020Chams is a training partner operating in Jordan, collaborating with Na'amal and UNHCR to provide skills training for remote work. The partnership launched coding bootcamps in 2020 and 2021, with Na'amal providing soft skills training alongside Chams' digital skills programs.
• MIT ReACTcoreStrategic or Co-development PartnerMIT ReACT (Resilient Communities Across Borders) is a flagship training partner providing global cohorts of refugee learners with advanced technical education. Na'amal collaborated with MIT ReACT in 2021 and 2022 for certificate programs, with Na'amal providing soft skills and human skills training complementing MIT's technical curriculum.
• The Virtual Training TeamminorStrategic or Co-development PartnerThe Virtual Training Team is referenced as a training partner contributing to Na'amal's ecosystem of skills development providers for refugees.
• CONCATminorStrategic or Co-development PartnerCONCAT is listed as a partner organization within Na'amal's collaborative ecosystem supporting refugee professional development.
• Na'amal FoundationcoreOthersNa'amal Foundation is the governing nonprofit entity overseeing Na'amal's social enterprise operations. The Foundation is registered as Stichting Na'amal and has a policy plan governing its activities. The Board of Na'amal Foundation is unpaid, with personnel hired on a project-by-project basis depending on grants awarded.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Kiron: Provides higher-education and digital-skills pathways for refugees through partner universities and MOOCs. Comparable to Na'amal's credentialed-skills training component delivered via institutional partnerships.
• Upwardly Global: U.S.-based nonprofit supporting refugee and immigrant professional integration into skilled employment. Mirrors Na'amal's focus on bridging language and credential barriers to remote/digital work.
• Generation: Global nonprofit that trains and places young adults, including displaced populations, into technology and customer-service roles. Closely comparable to Na'amal's training-to-employment pathway and employer-matching model.
• Talent Beyond Boundaries: Nonprofit focused specifically on skilled-refugee-to-employer matching across borders. Shares Na'amal's refugee talent placement thesis and works with similar employer partners.
• Re:Coded: Tech-skills training and employment programme for displaced and underserved youth in the MENA region. Closely comparable curriculum-to-employment model in geographies where Na'amal also operates.
• Techfugees: Na'amal's named partner and a global nonprofit mobilising the tech community for refugees. Directly comparable mission and overlaps operationally in Lebanon and other geographies where Na'amal is active.

Broad incumbents

• Andela: Global marketplace for vetted African software engineers and technologists. Comparable model of matching underutilised talent from emerging markets to enterprise digital work, though operating at significantly larger scale.
• CloudFactory: Digital workforce provider sourcing cloud-based data and ML task workers from developing countries. Comparable social-enterprise digital-services model with employer-matching, scaled globally.

Regional players

• Inkomoko: East Africa-focused refugee and host-community entrepreneurship support organisation. Operates in the same East African geographies as Na'amal (Kenya, Ethiopia) and serves overlapping populations.

Emerging players

• Catchafire: Skills-based volunteer and professional-services platform connecting nonprofits with skilled professionals. Comparable marketplace approach, though volunteers rather than paid refugee professionals are the supply side.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/_Naamal
• YouTubeyoutube.com/channel/UCKVYzVpGGrzu28o_8HDTE2A
• Facebookfacebook.com/remoteworkforrefugees
• LinkedInlinkedin.com/company/naamal
• Instagraminstagram.com/_naamal_

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Na'amal