Northeast Iowa Behavioral Health

What Northeast Iowa Behavioral Health does

Northeast Iowa Behavioral Health (NEIBH) is a private, nonprofit behavioral health organization founded in 1956 and headquartered in Decorah, Iowa. It operates as a state-accredited public service agency under the Iowa Department of Public Health's Department Integrated Provider Network, with funding from Iowa DPH and the federal Substance Abuse and Mental Health Services Administration (SAMHSA). The organization is CARF-accredited and participates in the Certified Community Behavioral Health Clinic (CCBHC) model, providing a comprehensive continuum of care that includes individual, family, and group counseling; psychiatric evaluations and medication management; crisis intervention; substance use disorder treatment; problem gambling services; OWI evaluation; community support services; and education and training programs. It serves residents of northeast Iowa with priority access for pregnant women and intravenous drug users, and operates without denying access due to inability to pay via a sliding-fee scale.

NEIBH distributes services through a hybrid model combining seven physical locations (a main office and Chrysalis Children's Center in Decorah, a branch office in Oelwein, and satellites in Waukon, Elkader, West Union, and Cresco) with telehealth delivery via Doxy.me, supported by a 24/7 toll-free crisis line. The organization's core technology stack is modest: a standard telehealth platform, EHR/EMR for clinical documentation, and purpose-built clinical infrastructure at Chrysalis (color-themed play therapy rooms, PCIT live-coaching). Its 13 clinicians represent multi-disciplinary licensure (LMHC, LISW, LMSW, ARNP, tCADC, IADC) and use a range of evidence-based modalities including CBT, DBT, EMDR, PCIT, MI, and ACT, with bilingual English/Spanish capacity.

The business model is primarily government-funded: state and federal contracts (Iowa DPH, SAMHSA) anchor core revenue, supplemented by client fees on a sliding scale based on family size and income. No private equity or venture capital backing is indicated. The go-to-market motion is direct-to-consumer and referral-driven, with self-referral, healthcare provider referrals, and court referrals (for OWI evaluations) serving as the primary intake channels. Distribution is intentionally regional, with priority access given to northeast Iowa residents and no social media or formal digital marketing presence evident in the source data.

Name

Northeast Iowa Behavioral Health

Legal name

Northeast Iowa Behavioral Health

Website

https://neibh.org

Company type

Private

Founded year

1956

Operating status

Operating

Headcount range

11–50 employees

Short description

Northeast Iowa Behavioral Health (NEIBH) is a nonprofit, state-accredited community behavioral health provider founded in 1956, serving residents of northeast Iowa with counseling, psychiatric, substance use, crisis, and children's services across seven locations plus telehealth.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)

akta.pro primary industry

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL)

Keywords

• Behavioral health services
• Mental health counseling
• Substance abuse treatment
• Psychiatric evaluations
• Crisis intervention services

Headquarters

HQ city

Decorah, Iowa

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Government Contracts and Grants: Primary revenue from contracts with Iowa Department of Public Health and U.S. Dept. of Health and Human Services Substance Abuse and Mental Health Services Administration (SAMHSA) as part of the Department Integrated Provider Network. These public funding sources support core operations and service delivery.
2. Client Fees with Sliding Scale: Client fees for services with a discounted/sliding fee schedule based on family size and income. No one is denied access due to inability to pay. This provides some revenue recovery while ensuring accessibility.
3. Crisis Services: 24-hour crisis assistance and toll-free crisis line (800-400-8923) provided as a public service, potentially funded through crisis intervention contracts.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Northeast Iowa Behavioral Health (NEIBH) is a nonprofit behavioral health provider offering individual, family, and group counseling; psychiatric evaluations and medication management; specialized children's services through the Chrysalis Children's Center; substance use disorder treatment; problem gambling counseling; and telehealth distance treatment. The organization delivers these services across seven locations in northeast Iowa with 24-hour crisis line support and a sliding-fee scale.

Product overview

Northeast Iowa Behavioral Health (NEIBH) is a behavioral health services organization offering a coordinated portfolio of services including individual, family, and group counseling; psychiatric evaluations and medication management; specialized children's services through the Chrysalis Children's Center; telehealth (Distance Treatment); and crisis support. Services are provided across multiple locations in northeast Iowa with CCBHC care coordination and community education programs complementing direct clinical care.

Differentiator

Problem solved

Functional benefit

Brands

• Chrysalis Children's Center (CCC): Children's center in Decorah offering behavioral health services to children, teens, and families.

Products and services

• Counseling Services
• Psychiatric Services
• Chrysalis Children's Center (CCC)
• Distance Treatment (Telehealth)
• Community Support Services
• OWI Evaluation and Education
• Community Continuing Education and Training
• CCBHC Care Coordination
• Crisis Services

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Iowa Department of Public HealthcoreStrategic or Co-development PartnerPrimary government funder providing state-level funding for mental health and substance abuse services. The organization operates as a state-accredited and licensed public service agency under this partnership.
• U.S. Dept. of Health and Human Services - SAMHSAcoreStrategic or Co-development PartnerFederal funding from Substance Abuse and Mental Health Services Administration supporting core behavioral health service delivery operations.
• Department Integrated Provider NetworkminorStrategic or Co-development PartnerNEIBH is part of this provider network which coordinates care across behavioral health providers in the region, enabling integrated service delivery.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Brightside Health: Telehealth platform combining therapy and psychiatry for anxiety, depression, and PTSD across all ages including adolescents. Comparable to NEIBH on evidence-based modalities (CBT, EMDR) and insurance-covered delivery, but competes as a consumer-direct national platform rather than community-anchored provider.
• Talkiatry: Online psychiatry platform providing medication management and therapy across multiple states via in-network clinicians. Comparable to NEIBH's psychiatric services line (ARNP-led medication management) but delivers nationally through telehealth rather than community-based sites.
• Charlie Health: Virtual-first behavioral health provider focused on adolescents, teens, and young adults with intensive outpatient programming. Comparable to NEIBH's Chrysalis Children's Center focus on youth and family therapy, but delivers via telehealth rather than in-person regional sites.

Direct peers

• Eyerly Ball Community Mental Health Services: Des Moines-based community mental health center providing outpatient counseling, crisis services, and CCBHC-equivalent programming. Comparable to NEIBH on nonprofit status, sliding-scale access, full continuum of behavioral health services, and Iowa public-sector funding model.
• Tanager Place: Cedar Rapids-based nonprofit behavioral health organization serving Iowa children and families with residential, outpatient, and community programs. Directly comparable to NEIBH on nonprofit mission, Iowa geography, and pediatric behavioral health specialization.
• Seasons Center for Behavioral Health: Spencer, Iowa-based regional behavioral health provider serving northwest Iowa with outpatient mental health, substance use, and crisis services across multiple county sites. Closely mirrors NEIBH's rural multi-county footprint, government contracting, and CCBHC-style service model.
• Plains Area Mental Health: Central Iowa-based community mental health center offering outpatient, crisis, and substance use services across multiple counties. Directly comparable to NEIBH on regional rural delivery model, sliding-scale fees, and reliance on state public-health funding.
• Siouxland Mental Health Center: Sioux City-area community mental health center providing outpatient therapy, psychiatric services, substance use treatment, and crisis response in a rural Iowa/Nebraska catchment. Directly comparable to NEIBH on service mix, sliding-scale access, and multi-site rural delivery.

Broad incumbents

• Rogers Behavioral Health: National specialty behavioral health system with residential, partial hospitalization, and outpatient programs across multiple states. Overlaps with NEIBH on evidence-based modalities like CBT, DBT, and EMDR but operates at significantly larger scale and primarily serves higher-acuity patients.
• Optum Behavioral Health: National behavioral health arm of UnitedHealth Group operating one of the largest clinician networks and managed-care platforms. Comparable as a broad incumbent offering overlapping therapy and psychiatry services but at national scale and through insurance channels rather than county-level rural delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/northeast-iowa-behavioral-health

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Northeast Iowa Behavioral Health