New Byte
New Byte is a Brazilian SaaS company providing an AI-powered omnichannel operations platform for professional short-term rental property managers in Brazil, integrating WhatsApp, PMS, OTA, and payment workflows.
- Company typePrivate
- Founded2021
- HeadquartersPorto Alegre, Brazil
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What New Byte does
New Byte Soluções Digitais Ltda is a Brazilian SaaS company founded in 2021 (with formal CNPJ registration in 2023) and headquartered in Porto Alegre, Rio Grande do Sul, operating as a fully remote team distributed across Brazil. The company originally delivered multi-segment omnichannel customer service solutions before pivoting in 2024 to focus exclusively on the Brazilian short-term rental (STR) property management vertical, where it serves operators managing 5 to 500+ vacation rental properties. Its core customer segment is professional property managers who need to scale guest communication, document handling, and financial operations without proportionally scaling headcount.
The platform is built around six integrated products: Nia, an autonomous AI agent that resolves guest inquiries 24/7 across WhatsApp, Airbnb, Booking, and Expedia using PMS data and a layered knowledge base (NDocs); NChat, a unified omnichannel inbox available on web and mobile; NFy, an automated WhatsApp journey notification engine; NCollect, a digital document collection and condominium reception PDF delivery system; NPay, a financial execution layer for batch owner payouts, guest collections, and municipal invoice transmission via Asaas; and NLearn, a continuous AI learning system that converts real human agent conversations into NDocs knowledge suggestions. Supporting tools include NLytics (AI performance dashboards), NDesk (support ticketing), Help Center, and Webchat. The architecture relies on native integrations with Brazilian channel managers Stays and Ayrton (and the newly launched Guesty), the official WhatsApp Business API, and Asaas for payments.
New Byte monetizes through a three-tier SaaS subscription (Essencial, Profissional, Elite) plus a one-time activation/onboarding program that includes certified configuration and a 60%+ AI resolution performance guarantee within 60 days. Pricing is not publicly disclosed and all sales goes through scheduled demonstrations. GTM combines direct demo-led inside sales with channel partnerships through PMS providers, a partner referral program (Programa de Parceiros), a customer referral incentive (Indique e Ganhe, R$400 bilateral credit), content marketing via blog/podcast/YouTube, and event sponsorship (notably Airbnb Summit Brasil 2025). The company is bootstrapped and founder-controlled by three co-founders — Arthur Bueno Stein (CEO), Tiago Lima (CTO), and Vinícius Schneider (CFO) — with no disclosed external venture or institutional capital. The company claims more than 200 active hosts, 90+ five-star Google reviews, and 80%+ AI resolution of guest inquiries from day one of activation.
New Byte firmographics
Firmographics- Name
- New Byte
- Legal name
- NEW BYTE SOLUÇÕES DIGITAIS LTDA
- Website
- https://newbyte.net.br
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- New Byte is a Brazilian SaaS company providing an AI-powered omnichannel operations platform for professional short-term rental property managers in Brazil, integrating WhatsApp, PMS, OTA, and payment workflows.
- Ownership category
- akta.pro rank
New Byte industry classification
Industry- Product category
- Vacation Rental Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Direct Booking Platforms & Booking Engines for Hosts/Managers (THAMALAE)
Keywords
Where New Byte is headquartered
LocationHeadquarters
- HQ city
- Porto Alegre
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
New Byte business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- SaaS Platform Subscription: Subscription-based access to the full New Byte platform comprising Nia (AI), NChat (unified inbox), NCollect (check-in/documents), NPay (payments), NFy (notifications), and NLearn (AI training). Delivered as SaaS (Software-as-a-Service). Three tiers: Essencial, Profissional, and Elite. Subscription includes activation/onboarding program and certified configuration.
- Activation/Onboarding Program: One-time implementation investment covering collective mentoring, tutorials, recorded and live training sessions, and 1-2 individual configuration certification conferences. Proceeds the recurring subscription. Includes performance guarantee (60%+ resolution in 60 days) with refund option if not achieved after reconfiguration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Three-tier SaaS subscription: Essencial, Profissional, and Elite. |
| Transaction based/ take rate | Multi-year contract | Indique e Ganhe referral incentive: R$400 credit for both referrer and referred client. |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
New Byte product offering
Product offeringCore offering
New Byte is a Brazilian SaaS platform purpose-built for professional short-term rental property managers, delivered through an integrated suite of six core products: the autonomous AI agent Nia, the omnichannel unified inbox NChat, the notification engine NFy, the digital check-in and document collection tool NCollect, the financial operations module NPay, and the continuous-learning AI system NLearn. The platform centralizes guest communication across Airbnb, Booking.com, Vrbo, direct channels, WhatsApp, and email, while automating document signing, dynamic check-in flows, owner payouts, and operational reporting. Customers subscribe through tiered plans (Essencial, Profissional, Elite), with a performance guarantee targeting 60% or more of guest interactions resolved by AI within 60 days.
Product overview
New Byte offers a modular SaaS platform for short-term rental property managers, covering the full guest journey from pre-reservation inquiry through financial reconciliation. The platform is built around a unified product architecture consisting of six integrated solutions: Nia (autonomous AI agent for 24/7 guest service across all OTAs), NChat (omnichannel unified inbox), NFy (automated journey notifications), NCollect (digital document collection and check-in), NPay (bulk financial payments and invoicing), and NLearn (continuous AI learning and operational insights). These six core products work independently or as a fully integrated suite, with Nia and NChat serving as the primary customer-facing interfaces, NFy and NCollect handling pre/post stay operations, NPay managing financial flows, and NLearn continuously improving the AI by converting human conversations into knowledge. Supporting tools include NLytics (AI performance dashboards), NDesk (support ticketing), Help Center, and Webchat. The platform integrates natively with major Brazilian channel managers (Stays, Ayrton, Guesty) and OTAs (Airbnb, Booking, Expedia) via PMS connections, with Asaas as the payment processor and WhatsApp Business as the primary guest communication channel. The company targets professional hosts managing 5 to 500 properties, operating 100% remotely with approximately 30 employees.
Differentiator
Problem solved
Functional benefit
Products and services
- New Byte Short-Term Rental Platform Subscription SaaS platform for Brazilian short-term rental property managers that unifies guest communication, digital check-in, financial operations, and AI-driven automation. Sold in three tiers (Essencial, Profissional, Elite) for professional hosts managing 5-500+ properties.
Quantifiable outcome
- 80%+ of guest inquiries resolved by AI without human intervention from day one of activation
- +4 more outcomes
Companies that use New Byte
Customer profileNamed customers11 records
Segments1 record
Ideal customer profiles2 records
New Byte technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability10 records
Feature7 records
New Byte partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered minor and core.
- AirbnbminorAirbnb Summit Brasil 2025 sponsor. New Byte's Nia directly integrates with Airbnb's messaging system via PMS, impacting Airbnb's Superhost response rate and ranking algorithms. Sponsorship positions New Byte as the AI platform of choice for professional Airbnb hosts in Brazil.
- StayscorePrimary PMS/channel manager integration partner. Native API connection enabling Nia AI to access real-time availability, pricing, policies, and reservation data. Stays is the flagship integration driving the majority of New Byte's customer onboarding. Integration supports commercial priority data (1-5 star ratings) used in AI quote ordering.
- AyrtoncoreSecond major Brazilian PMS/channel manager integration partner. Native connection enabling Nia AI to operate across Ayrton-managed properties. Listed alongside Stays as the two primary PMS integrations available today.
- AsaascoreBrazilian payment gateway partner powering all NPay financial operations. Used for batch owner payouts (Pix/TED), guest payment link collection (Pix/credit card), and municipal invoice transmission. All financial operations — repasses, guest charges, and NF — flow through Asaas.
- WhatsApp Business APIcoreOfficial WhatsApp Business API used as the primary communication channel. Powers NChat unified messaging, NCollect document collection, NPay payment links, and NFy automated notifications. New Byte is a Meta Business Partner but explicitly states it does not act as a BSP (Business Solution Provider).
- ABLT (Associação Brasileira de Locação por Temporada)minorBrazilian Short-Term Rental Association partnership. ABLT is a key industry body — New Byte participates in ABLT events and conventions, strengthening brand positioning within the professional host community.
- Meta Business PartnerminorNew Byte is a Meta Business Partner, enabling access to WhatsApp Business API, Meta Pixel, Conversions API, and Meta advertising tools. Explicitly not acting as BSP (Business Solution Provider).
- Instituto CaldeiraminorStartup incubator/accelerator based in Porto Alegre. New Byte participated in the 'Ebulição IA' program and presented at Demo Day IA. Team holds in-person alignment sessions at Instituto Caldeira. Listed as a partner logo on the website.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
New Byte competitors and assessment
Company assessmentOthers
- Take Blip: Brazilian conversational AI and WhatsApp Business platform provider. Comparable technology stack to Nia/NChat at the messaging layer, though Take Blip is a horizontal enterprise platform rather than a STR-specialized solution.
Direct peers
- Breezeway: Operations and coordination platform for short-term rental property managers covering task management, cleaning, and guest experience. Comparable to New Byte's NFy/NCollect journey automation and operational workflow layer.
- Properly: Financial operations platform for short-term rental managers, including owner payouts, statements, and reconciliation. Comparable to New Byte's NPay module in solving the owner repasse and invoice workflow.
- AutoHost: Automated guest screening and communication platform for short-term rental operators. Comparable to New Byte's automation layer covering guest messaging, verification (analog to NCollect), and 24/7 AI response.
- Hospitable: AI-driven short-term rental automation platform that handles guest messaging, reviews, and pricing. Comparable to New Byte's Nia/NChat AI agent layer for vacation rental operators, although Hospitable focuses on English-speaking markets.
- HostAI: Vertical AI guest communication and operations platform for short-term rentals. Closest direct functional analog to New Byte's Nia/NChat combination, with similar positioning as an AI-first layer that integrates with PMS partners.
Regional players
- Turno: Brazilian-headquartered operations platform for short-term rental managers covering turnover, cleaning, and owner payments. Most relevant regional peer to New Byte given shared Brazilian market focus and overlapping operational pain points.
- Stays.net: Brazilian PMS and channel manager that is New Byte's largest 'Core' integration partner and distribution channel. Operates in the same Brazilian operator base and could evolve from partner to competitor if it ships native AI capabilities.
Broad incumbents
- Hostaway: Established vacation rental PMS and channel manager with AI-assisted guest communication features. Competes with New Byte for multi-property operators and has the global scale and capital to undercut on distribution.
- Guesty: Largest end-to-end PMS platform for short-term rental property managers, now incorporating AI guest communication. New Byte integrates with Guesty (launched July 2026) but Guesty also competes for the same operator wallet with a much broader feature set and global scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
New Byte social profiles
Digital presenceNew Byte compliance and trust
Trust signalCompliance2 records
New Byte financial estimates
Financial estimateRevenue estimate
Valuation estimate
New Byte leadership team
Management profileNumber of profiles
Profiles3 records
New Byte funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
New Byte M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about New Byte
What does New Byte do?
New Byte is a Brazilian SaaS platform purpose-built for professional short-term rental property managers, delivered through an integrated suite of six core products: the autonomous AI agent Nia, the omnichannel unified inbox NChat, the notification engine NFy, the digital check-in and document collection tool NCollect, the financial operations module NPay, and the continuous-learning AI system NLearn. The platform centralizes guest communication across Airbnb, Booking.com, Vrbo, direct channels, WhatsApp, and email, while automating document signing, dynamic check-in flows, owner payouts, and operational reporting. Customers subscribe through tiered plans (Essencial, Profissional, Elite), with a performance guarantee targeting 60% or more of guest interactions resolved by AI within 60 days.
Is New Byte a public or private company?
New Byte is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was New Byte founded?
New Byte was founded in 2021. It employs 11 to 50 people.
Where is New Byte based?
New Byte is headquartered in Porto Alegre, Brazil, in the Latin America region.
How does New Byte make money?
Two revenue lines are on record. SaaS Platform Subscription is the primary driver. The others are activation/Onboarding Program.
Who are New Byte's main competitors?
Take Blip is listed as an others. Direct peers are Breezeway, Properly, AutoHost, Hospitable and HostAI. Regional players are Turno and Stays.net. Broad incumbents are Hostaway and Guesty.
Does New Byte have an API?
No public API is recorded for New Byte.
What industry is New Byte in?
New Byte's product category is Vacation Rental Management Software. Its primary akta.pro industry code is THAMALAE, Direct Booking Platforms & Booking Engines for Hosts/Managers. Its NAICS code is 5182 and its SIC code is 7370.