Nxt Gen IT

What Nxt Gen IT does

Nxt Gen IT is the trading name of DTX Ltd, a privately held UK limited company headquartered in Fleet, Hampshire, that operates as a managed IT service provider (MSP) targeting UK small and medium-sized enterprises. The company delivers a six-pillar service portfolio (IT Support, Cybersecurity, Cloud, Connectivity, Voice, and Automation & AI) supported by add-on modules including Cyber Essentials certification, Phishing Simulations, Data Backup, Disaster Recovery, Device Protection, and Microsoft 365, Microsoft Copilot, and Microsoft Teams Phone deployments. It additionally markets vertical-specialised IT support packages for accountants, law firms, recruitment agencies, retail, charities, membership organisations, trade organisations, and SMEs.

The underlying technology stack is anchored to the Microsoft 365 ecosystem, with Microsoft 365, Microsoft Teams, Microsoft Teams Phone, and Microsoft Copilot as the integration spine, supplemented by Microsoft Power Automate for workflow automation and SharePoint for document workflows. The company uses SuperOps and HaloPSA as customer-facing service and PSA platforms, and Google Analytics for website analytics. AI capabilities are entirely advisory and integration-based: Nxt Gen IT positions itself as a deployment and governance partner for Microsoft Copilot and third-party AI app builders (Google AI Studio, Replit, Lovable), rather than as a developer of AI models.

The business model is predominantly managed services revenue (recurring monitoring, support, and cybersecurity contracts) supplemented by professional services revenue (consulting, migrations, and project work). Go-to-market is sales-led, relying on direct website engagement, free resources (IT Services Buyers Guide, free estimates), and discovery calls as the primary conversion mechanism. Content marketing across a deep blog library spanning AI, automation, cybersecurity, cloud, and vertical-specific topics is the main top-of-funnel channel. Pricing is not publicly disclosed; customer engagement is initiated through free estimates and discovery calls. The company is founder/senior-led (Ben Fielding, Head of Client Solutions; Vinnie Itani, Automation Specialist), privately held with no disclosed funding rounds, M&A activity, or institutional investors.

Name

Nxt Gen IT

Legal name

DTX Ltd

Website

https://nxtgenit.co.uk

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Nxt Gen IT (trading name of DTX Ltd) is a UK-based managed IT service provider delivering IT support, cybersecurity, cloud, connectivity, voice, and automation services to UK SMEs via the Microsoft 365 ecosystem, with specialised vertical packages for accountants, law firms, recruitment, retail, and charities.

Ownership category

akta.pro rank

Headquarters

HQ city

Fleet

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed IT support services providing ongoing monitoring, maintenance, and technical support for business IT infrastructure
2. Cybersecurity Services: Security solutions including Cyber Essentials certification, phishing simulations, and security awareness training
3. Cloud and Connectivity Services: Cloud migration, management, and connectivity solutions including leased lines and internet services
4. Professional Services: Consulting, implementation, and project-based services for IT transformations and migrations

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Nxt Gen IT is a UK-based managed IT service provider delivering IT support, cybersecurity, cloud, connectivity, voice, and automation services to small and medium-sized businesses. Their offering combines proactive IT management, Microsoft 365 optimization, and security solutions across multiple industry verticals including accountants, law firms, recruitment agencies, retail, and charities. They operate a partnership-based model with recurring managed services and project-based professional services.

Product overview

Nxt Gen IT (trading name of DTX Ltd) is a UK-based managed IT service provider (MSP) offering a comprehensive portfolio of IT support, cybersecurity, cloud, connectivity, automation, and voice services to SMEs and sector-specific businesses. The core offering consists of six service pillars: Automation & AI, Connectivity, Cloud Support, Cybersecurity, IT Support, and Voice. These are supported by a suite of add-on modules including Cyber Essentials certification, Cyber Awareness Training, Phishing Simulations, Data Backup, Device Protection, Disaster Recovery, Dynamic Email Signatures, Leased Lines, Microsoft 365 management, Microsoft Copilot, Microsoft Teams Phone, Mobile Device Management, and Web Hosting. Nxt Gen IT also delivers industry-specialised IT services for Accountants, Law Firms, Recruitment Agencies, Retail, Charities, Membership Organisations, Trade Organisations, and SMEs. The company differentiates through proactive IT management, AI readiness assessments, and Microsoft 365 optimisation, with a focus on unlocking underutilised automation capabilities already present in clients' existing licences.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Support Managed IT support covering monitoring, proactive maintenance, and rapid incident response for UK SMEs. Keeps business systems running reliably with a dedicated team available for support.
• Cybersecurity Comprehensive security services including firewalls, endpoint protection, dark web monitoring, phishing simulations, Cyber Essentials certification, and security awareness training for SMEs.
• Cloud Support Cloud services and support for managing infrastructure, data, and applications in the cloud. Enables businesses to access data from anywhere, collaborate seamlessly, and scale infrastructure.
• Connectivity Business internet and network connectivity solutions including leased lines, broadband, and network infrastructure to eliminate slow speeds and unreliable connections.
• Voice Voice and telecoms solutions including Microsoft Teams Phone and VOIP services for businesses, supporting multi-location operations with modern phone systems.
• Automation & AI Managed automation and AI services that help businesses automate repetitive tasks, streamline workflows, and adopt AI tools including Microsoft Copilot, with governance frameworks for AI app builders.
• Cyber Awareness Training Staff cybersecurity awareness training to reduce human-error-based breaches, covering phishing recognition, password creation, and safe handling of sensitive information.
• Cyber Essentials Government-backed UK cyber security certification scheme covering five core controls, with Nxt Gen IT preparing businesses for certification and providing gap analysis.
• Data Backup Data backup solutions to protect critical business information against loss from hardware failure, ransomware, or human error with regular automated backup procedures.
• Device Protection Endpoint security and device protection for laptops, desktops, and mobile devices including antivirus, endpoint detection, and response capabilities.
• Disaster Recovery Business continuity and disaster recovery solutions to minimise downtime and data loss in the event of disruption, including tested backup restoration processes.
• Leased Lines Dedicated, uncontended internet connections providing consistent high-speed bandwidth for businesses with demanding connectivity requirements.
• Microsoft 365 Managed Microsoft 365 services covering licensing, deployment, configuration, and optimisation of the Microsoft 365 suite including Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and OneDrive.
• Microsoft Copilot AI-powered productivity assistant integrated into Microsoft 365 apps with Copilot readiness reviews, licensing guidance, deployment, governance policies, and user training.
• Microsoft Teams Phone Cloud-based business phone system powered by Microsoft Teams enabling voice calls, video conferencing, and advanced telephony features across multiple locations.
• Mobile Device Management MDM solutions to manage, monitor, and secure mobile devices, tablets, and BYOD across the business with consistent security policies and compliance.
• Phishing Simulations Industry-specific simulated phishing campaigns to test and train employees, with realistic phishing tests reflecting the specific threats a client's industry faces.
• Web Hosting Web hosting services for business websites, providing reliable server infrastructure and management for online presence.
• Dynamic Email Signatures Managed email signature solutions providing consistent, professional branded email signatures across an organisation.
• IT Support for Accountants Specialised IT support for accounting and finance firms covering data security, compliance with FCA and ICAEW regulations, client data protection, and accountancy-specific software needs.
• IT Support for Law Firms Managed IT services tailored for legal practices covering case management systems, client confidentiality, and compliance with legal industry security standards.
• IT Support for Recruitment Agencies IT support designed for recruitment businesses addressing candidate management systems, CRM integration, and connectivity needs of staffing firms.
• Retail IT Support IT solutions for retail businesses covering point-of-sale systems, inventory management, e-commerce connectivity, and in-store network reliability.
• IT Support for Charities Managed IT support and cybersecurity services for charitable organisations addressing limited budgets and specific compliance requirements for donor and beneficiary data.
• IT Support for Membership Organisations IT services for membership-based organisations covering member databases, portal management, and communication platform support.
• IT Support for Trade Organisations Managed IT support tailored for trade associations covering sector-specific software, connectivity, and member communication needs.
• IT Support for Small Business Managed IT support for SMEs providing proactive monitoring, security, and technology management designed for businesses without dedicated in-house IT teams.

Named customers6 records

Segments10 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability10 records

Feature4 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationNxt Gen IT operates as a Microsoft-focused MSP, providing implementation and support for Microsoft 365, Microsoft Teams Phone, Microsoft Copilot, and other Microsoft cloud services. Their expertise in the Microsoft ecosystem is central to their service offerings.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• ConnectWise: Global provider of business automation software for MSPs including PSA, RMM, and cybersecurity tooling. Comparable as an incumbent enabling the MSP ecosystem in which Nxt Gen IT operates, rather than as a direct end-services competitor.
• Kaseya: Global provider of IT management and security software purpose-built for Managed Service Providers. Comparable as the broader incumbent enabling MSPs (including competitors of Nxt Gen IT) with PSA, RMM, and cybersecurity platforms.

Others

• Pax8: Global cloud distribution and enablement platform serving MSPs with Microsoft, security, and infrastructure products. Comparable as a key upstream enabler for Nxt Gen IT-style MSPs sourcing Microsoft cloud licences and security tooling.
• Datto: Provider of backup, disaster recovery, and business continuity platforms purpose-built for MSPs (now part of Kaseya). Comparable as an enabling vendor whose products underpin Nxt Gen IT's Data Backup and Disaster Recovery service lines.

Direct peers

• ANS Group: UK managed cloud and IT services provider delivering Microsoft-focused solutions, cloud migration, and security services to mid-market and enterprise customers. Comparable in Microsoft-centric delivery and managed-services model, though operating at a larger scale than Nxt Gen IT.
• Focus Group: UK managed IT services and connectivity provider serving SMEs with telecoms, broadband, mobile, and IT support bundles. Directly comparable in customer segment, channel approach, and full-stack SME IT offering.
• Littlefish: UK-based managed IT services and support provider focused on SMEs and mid-market. Closely comparable to Nxt Gen IT in target customer, UK footprint, and full-stack managed services model including Microsoft 365, cybersecurity, and connectivity.
• Node4: UK-based cloud, connectivity, and managed services provider for mid-market and enterprise. Comparable in Microsoft-aligned cloud, security, and managed-services model, though at materially larger scale.
• CloudCoCo: UK managed IT services provider offering cloud, connectivity, cybersecurity, and IT support to SMEs. Directly comparable in customer base, geography, and Microsoft 365 / cloud-centric delivery.
• Six Degrees Group: UK-based managed cloud, connectivity, and IT services provider serving mid-market customers. Comparable in Microsoft-aligned cloud, security, and managed-services model, operating at significantly larger scale than Nxt Gen IT.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/NxtGenITSupport
• LinkedInlinkedin.com/company/nxt-gen-it

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nxt Gen IT