OneNet

What OneNet does

OneNet (legal entity: TrueTelco Pty Ltd; ABN 95 624 621 594) is an Australian independent Internet Service Provider headquartered in Port Melbourne, Victoria, founded circa 2012. The company delivers residential and business broadband, voice, and networking services across Australia by aggregating access to multiple wholesale networks, including NBN (FTTP, FTTN, FTTC, HFC), LBNCo, Opticomm, CoreFibre, TPG Metro Ethernet, Vocus, Telstra Wholesale, AAPT, and several smaller alternative fibre operators. Its portfolio spans residential NBN and alternative-fibre plans (12Mbps to 1000Mbps), Community Solutions for apartments and underserved areas using custom fibre and 5G fixed wireless, enterprise 1000Mbps fibre with a 99.95% availability SLA, and a complete voice stack (VoIP, Hosted PBX, SIP Trunking), supported by cabling and mobile-signal-boosting services (Cel-Fi).

The business operates on a subscription-based revenue model with monthly recurring fees ranging from approximately $59 to $699 per month depending on speed tier and customer segment, supplemented by one-time setup and installation fees ($0–$300, plus a $300 new-property fee). Go-to-market is sales-led, primarily through a direct website portal (onenet.com.au) with online signup and service qualification, alongside phone sales (1300 87 83 83) for custom business solutions; a partner referral program and direct community/developer engagement supplement the channel mix. Customers are predominantly Australian households and small-to-medium businesses, with a secondary vertical in multi-dwelling developments served through Community Solutions contracts. The company is privately held, 100% Australian owned and operated, with no disclosed external funding or parent company, and reports growth driven by word-of-mouth referrals.

Name

OneNet

Legal name

TrueTelco Pty Ltd

Website

https://onenet.com.au

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

OneNet (TrueTelco Pty Ltd) is an Australian independent ISP delivering residential, SME, and community broadband (up to 1000Mbps) plus VoIP, Hosted PBX, and SIP Trunking across NBN, LBNCo, Opticomm, CoreFibre, TPG, and other wholesale networks.

Ownership category

akta.pro rank

Product category

Internet Service Provider

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired Telecommunications Carriers (517111)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)

akta.pro secondary industries

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE), Fixed Wireless Access (FWA) Broadband Providers (HDAIABAE), Rural & Regional ISPs (HDAIADAI), Managed Internet & Value-Added ISP Services (Managed Router/Wi-Fi, Security, Filtering) (HDAIADAJ)

Keywords

• Broadband internet services
• Business voice solutions
• Residential fibre plans
• VoIP and SIP trunking
• 5G fixed wireless

Headquarters

HQ city

Port Melbourne, Victoria

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Residential Broadband Services: Monthly subscription fees for residential NBN and alternative fibre network plans ranging from $59 to $150 per month depending on speed tier and provider.
2. Business Internet Services: SME NBN plans ($89-$105/month), 1000Mbps Metro Ethernet/Fibre ($699/month), and 5G fixed wireless business solutions with support tier options.
3. Voice Services: VoIP solutions, Hosted PBX systems, and SIP Trunks generating recurring monthly fees plus optional add-on features like unlimited voice packages ($10-$20/month) and fixed IP addresses.
4. Network Installation Services: Setup fees for new connections ranging from $0 (with contracts) to $179-$300 for no lock-in options. Professional installation services for network and data cabling.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

OneNet is an Australian ISP that provides residential and business broadband internet services ranging from 12Mbps to 1000Mbps across multiple wholesale fibre networks including NBN, LBNCo, Opticomm, TPG, and Vocus. The company also delivers voice services such as VoIP, Hosted PBX, and SIP Trunking, alongside community solutions involving custom-designed fibre and 5G fixed wireless networks for underserved areas.

Product overview

OneNet is an Australian ISP offering a comprehensive telecommunications portfolio comprising residential and business broadband services across multiple network platforms (NBN, LBNCo, CoreFibre, and independent wholesale networks), enterprise fibre broadband up to 1000Mbps, 5G fixed wireless connectivity, and complete voice solutions including VoIP, Hosted PBX, and SIP Trunking. The product lineup includes NBN Fibre Plans and OPTICOMM Plans as residential internet foundations, CoreFibre Plans for pre-configured apartment networks, Community Solutions for custom-designed community networks, and business offerings including NBN SME Plans, 1000Mbps Business Broadband, Metro Ethernet & Fibre, and 5G Fixed Wireless. Voice services span VoIP Solutions, Hosted PBX System, and SIP Trunks. Supporting infrastructure services include Mobile Signal Boosters (Cel-Fi), Voice & Data Cabling, and Fibre Optic Installation.

Differentiator

Problem solved

Functional benefit

Products and services

• NBN Fibre Plans Residential NBN broadband plans supporting FTTP, FTTN, FTTC, and HFC infrastructure with download speeds from 25Mbps to 1000Mbps, available at monthly rates from $79 to $119.
• OPTICOMM Plans Residential broadband plans using alternative fibre access networks including Opticomm, LBNco, OPENetworks, Capital Fibre Networks, and Telstra Velocity Communities with speeds from 12Mbps to 250Mbps.
• CoreFibre Plans Pre-configured broadband service for apartments and communities using CoreFibre Networks, featuring no router requirement, no setup fees, and month-to-month flexibility with speeds up to 1000Mbps.
• Community Solutions Custom-designed fibre and 5G fixed wireless networks for communities with speeds up to 1000Mbps, serving residential, small business, and large business segments in underserved areas.
• Other Networks Broadband Support for additional fibre and super-fast broadband wholesale networks beyond NBN and LBNCo, including interconnection capabilities with providers such as TPG, Vocus, and Telstra Wholesale.
• NBN SME Plans Business-grade NBN plans with 50/20 and 100/40 speed tiers, featuring enhanced support options (Standard, Enhanced, Gold) and flexible contract terms with no lock-in options.
• 1000Mbps Business Broadband Enterprise-level fibre broadband service delivering up to 1000Mbps aggregate bandwidth with 99.95% availability SLA, TPG MetroEthernet access, and 24/7 Australian-based support at $699 per month.
• 5G Fixed Wireless 5G fixed wireless internet service using mm-wavelength technology delivering up to 1000Mbps with carrier-grade performance, covering areas within 1.5km of fibre nodes.
• Metro Ethernet and Fibre Customised high-bandwidth business solutions using Telstra Wholesale, TPG/AAPT/Pipe Networks Wholesale, Vocus Wholesale, and Spirit Telcom networks for enterprise connectivity.
• VoIP Solutions Voice over IP phone service converting analogue voice to digital data, enabling calls over internet connection via IP phones, softphones, computers, tablets, and mobile devices for businesses.
• Hosted PBX System Cloud-hosted enterprise-grade telephone system delivering full PBX functionality including voicemail, auto attendant, call diversions, on-hold music, extension dialling, and call management features.

Quantifiable outcome

• Services up to 1000Mbps available on multiple networks
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and major.

• nbncocoreTechnology or IntegrationWholesale network partner providing NBN services (FTTP, FTTN, FTTC, HFC) across Australia. OneNet resells NBN plans to residential and business customers.
• LBNCo (LBNCo, Capital Fibre Networks, OPENetworks)coreTechnology or IntegrationAlternative wholesale fibre network provider. OneNet offers LBN plans including Capital Fibre Networks and OPENetworks services.
• OpticommcoreTechnology or IntegrationAlternative fibre network provider. OneNet provides Opticomm plans as part of their residential broadband offerings.
• TPG (AAPT, Pipe Networks)coreTechnology or IntegrationWholesale provider for 1000Mbps business broadband services. TPG Fibre (MetroEthernet) used for enterprise-grade fibre access.
• Vocus WholesalemajorTechnology or IntegrationWholesale fibre network provider. OneNet accesses Vocus wholesale networks for business and residential solutions.
• AAPTmajorTechnology or IntegrationWholesale network provider. OneNet provides independent advice on AAPT networks alongside other providers.
• Telstra WholesalemajorTechnology or IntegrationWholesale access to Telstra network infrastructure including Telstra Velocity Communities for alternative broadband delivery.
• CoreFibre NetworkscoreTechnology or IntegrationApartment and community preconfigured fibre network. OneNet offers CoreFibre plans with no router required, no setup fee, and month-to-month flexibility.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• TPG Telecom: One of Australia's largest carriers; wholesale network provider that OneNet also resells from. Direct horizontal competitor across consumer and enterprise segments, with bundled mobile offerings OneNet cannot match.
• Telstra: Australia's incumbent telecommunications provider; operates both retail ISP and wholesale (Telstra Wholesale) arms. Sets the competitive baseline on price, bundled services, and enterprise SLAs.
• iiNet (TPG Telecom): Major Australian consumer/SME ISP under TPG Telecom, competing head-on in residential NBN and business broadband. Comparable breadth of residential and small business plans.
• Optus: Major Australian carrier with consumer and business broadband plus mobile bundles. Competes with OneNet on residential NBN and enterprise voice/data offerings.
• Internode (TPG Telecom): Long-standing Australian ISP now part of TPG Telecom, offering NBN, fibre, and business voice. Overlaps directly with OneNet's product set but at much greater scale and brand recognition.

Direct peers

• Aussie Broadband: Australia's largest independent ISP, reselling NBN and wholesale fibre with both residential and business tiers. Closest direct peer to OneNet given multi-network aggregation model and SME focus.
• Superloop: Australian ISP and network owner offering residential broadband, business internet, and voice services across NBN and own fibre. Comparable multi-network retail model with similar product portfolio.
• Launtel: Independent Tasmanian/Australian ISP offering NBN and business broadband with flexible contracts and a strong service reputation. Closely comparable niche independent ISP targeting underserved SMB and prosumers.

Emerging players

• MyRepublic Australia: Smaller-scale Australian NBN challenger ISP focused on residential customers and prosumers. Operates as an NBN reseller and competes with OneNet in the value-tier residential segment.

Others

• Vocus Communications: Major wholesale fibre network operator in Australia and a OneNet wholesale partner. Listed because it is both a supplier and a competing retail/enterprise brand, making the strategic relationship inherently two-sided.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/OneNetAU
• LinkedInlinkedin.com/company/onenetau
• Instagraminstagram.com/truetelco

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OneNet