What pro mente Wien does

pro mente Wien is a Vienna-based non-profit association (gemeinnütziger Verein), founded in 1965 by psychiatrist Raoul Schindler as 'pro mente infirmis' and renamed to its current legal name 'pro mente Wien – Gesellschaft für psychische und soziale Gesundheit' in 2002. The organization delivers comprehensive psychosocial care to people with mental illness and, since 2023, to families with children on the autism spectrum. Its service portfolio is organized into six interconnected life-area divisions: Wohnen (supported housing, partially supported independent living across multiple Vienna locations, shared living and transitional housing), Arbeit (vocational integration through the social-enterprise restaurant Die Caterei), Freizeit (leisure programs and the Atempause respite project), Begleitung (social and crisis accompaniment, training assistance, counseling), Selbsthilfe (peer-led self-help groups and peer counseling) and Autismus (school assistance, family coaching and mobile intensive accompaniment nationwide). Additional sub-brands include the pro mente Akademie training institute and KOMM community cafés embedded in Vienna psychiatric clinics. The organization is operated by approximately 350 paid staff and 150+ volunteers serving more than 2,500 clients annually across Vienna, Niederösterreich, Burgenland and Vorarlberg.

The organization's revenue model is publicly funded social-services delivery rather than commercial sales. Primary funding flows from Austrian government bodies — Fonds Soziales Wien (FSW), Arbeitsmarktservice (AMS), Sozialministeriumservice, the City of Vienna (Stadt Wien) and WAFF — under service contracts that cover housing support, vocational rehabilitation, autism services and psychosocial accompaniment. Services are not charged directly to clients (pricing is not publicly disclosed). Secondary revenue comes from corporate sponsorships (BAWAG, Licht ins Dunkel) and individual donations solicited through the website. The GTM motion is community-led: pro mente Wien markets primarily via its website, LinkedIn and Facebook to recruit volunteers, staff and donors, while service contracts are negotiated directly with public funders. There is no commercial distribution or paid customer acquisition; the moat is built on long-standing public-sector relationships, multi-site operational footprint and a recognized Vienna brand.

The underlying 'platform' is a physical, multi-site social-services delivery network rather than a technology product. Core assets are the housing locations (Garconnierenverbund 9 and 22, Teilbetreutes Einzelwohnen Zentrum/Nord-Ost/Süd-West, Wohngemeinschaften, Übergangshaus), the Die Caterei social enterprise, six KOMM community café sites, the pro mente Akademie training arm, and a peer-counseling infrastructure ('Betroffene beraten Betroffene'). The organization also coordinates a related ecosystem of subsidiaries (pro mente Austria national umbrella, pro mente NÖ, pro mente Reha, pro mente Privatstiftung, pro mente Akademie). No proprietary technology platform, app, AI system or patent portfolio is disclosed, and digital channels are used primarily for awareness, recruitment and donations rather than service delivery.

Name

pro mente Wien

Legal name

pro mente Wien - Gesellschaft für psychische und soziale Gesundheit

Website

https://promente.wien

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

101–250 employees

Short description

pro mente Wien is a Vienna-based non-profit founded in 1965 that delivers psychosocial care, supported housing, vocational programs, leisure activities, crisis accompaniment and autism services to roughly 2,500 clients annually across four Austrian states, funded primarily by Austrian government bodies.

Ownership category

akta.pro rank

Product category

Mental Health and Psychosocial Services

NAICS

Other Individual and Family Services (62419), Individual and Family Services (6241), Residential Intellectual and Developmental Disability Facilities (62321), Child and Youth Services (624110), Social Assistance (624)

SIC

Services-Social Services (8300), Services-Educational Services (8200), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGAEAH)

akta.pro secondary industries

Autism Executive Functioning & Academic Skills Intervention (EDAKAKAI), Autism Parent/Caregiver Education & Training (School-Linked) (EDAKAKAJ), Employment & Job Readiness Support Services (BPAGAEAJ)

Keywords

• Mental health services
• Psychosocial support
• Supported housing
• Autism support services
• Social services nonprofit

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Funding: Primary funding from government entities including Fonds Soziales Wien (FSW), Arbeitsmarktservice (AMS), Sozialministeriumservice, Stadt Wien, WAFF, and other federal/regional government bodies. Funding covers operational costs for social services, housing support, employment programs, and autism services.
2. Sponsorships and Donations: Additional revenue from corporate sponsors including BAWAG and Licht ins Dunkel, as well as individual donations to support charitable mission.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

pro mente Wien is a non-profit psychosocial services organization delivering comprehensive mental health and social integration services in Vienna and other Austrian regions. Core offerings span five interconnected areas: Wohnen (supported housing, partially supported independent living, transitional housing, shared living), Arbeit (vocational training and the Die Caterei social enterprise restaurant), Freizeit (leisure groups, Atempause respite vacations), Begleitung (social accompaniment, crisis intervention, training assistance, counseling), and Selbsthilfe (peer-led self-help and counseling). The organization also runs a specialist autism division (Fachbereich Autismus) providing school assistance, family coaching, and mobile intensive support, plus the pro mente Akademie continuing education institution.

Product overview

pro mente Wien is a non-profit psychosocial services organization offering a comprehensive portfolio of mental health and social integration services. The core offering spans four interconnected life areas: WOHNEN (supported housing, partially supported independent living, transitional housing, and shared living across multiple Vienna locations), ARBEIT (employment through the social enterprise Die Caterei restaurant and catering service), FREIZEIT (leisure activities, group programs, and the Atempause vacation project), and BEGLEITUNG (social accompaniment, crisis intervention, training assistance, and counseling). Additional specialist divisions include Selbsthilfe (peer-led self-help groups and peer counseling), a Fachbereich Autismus (autism spectrum support covering school assistance, kindergarten support, and family coaching across Austria), and the pro mente Akademie (continuing education for staff and sector professionals). Community integration is further supported through KOMM café spaces at Vienna psychiatric clinics and projects such as AKKU.PUNKT, ASAB, and Atempause Ambulant. The organization serves approximately 2,500 clients annually with around 350 employees and over 150 volunteers.

Differentiator

Problem solved

Functional benefit

Brands

• Die Caterei: Restaurant and catering service operated by pro mente Wien, originally named Catering MAX until 2016.
• pro mente Akademie
• KOMM
• AKKU.PUNKT
• ASAB

Products and services

• Betreutes Wohnen (Supported Housing) Around-the-clock supported residential living for people with mental illness, providing housing stability and assistance in residential settings across Vienna.
• Teilbetreutes Einzelwohnen (Partially Supported Independent Living) Partially supported independent living apartments at multiple Vienna locations (Zentrum, Nord-Ost, Süd-West), offering graduated independence for clients with mental health conditions.
• Garconnierenverbund (Cluster Apartments) Cluster apartments in Vienna's 9th and 22nd districts providing independent living with support services for people with mental illness.
• Teilbetreute Wohngemeinschaften (Partially Supported Shared Living) Shared living communities with partial support for residents with mental health conditions.
• Übergangshaus (Transitional Housing) Transitional housing offering temporary accommodation and support during the shift to independent living.
• Die Caterei (Social Enterprise Restaurant and Catering) A social enterprise restaurant and catering business located at Handelskai 348, Vienna, providing vocational training and employment opportunities for people with mental illness.
• Freizeitgestaltung / Freizeitgruppenprogramm (Leisure Activities & Groups) Structured leisure and recreational programs and group activities for clients to promote social integration and wellbeing.
• Atempause (Breathing Space Vacation Project) A vacation/respite project offering short breaks for people with mental illness, providing relief for caregivers and clients alike.
• Sozialbegleitung (Social Accompaniment) Social accompaniment and support for people with mental illness in their daily lives, offered both on a voluntary and professional basis.
• Akutbegleitung (Crisis/Acute Accompaniment) Immediate support and crisis intervention for individuals experiencing acute mental health episodes.
• Trainingshilfe (Training Assistance) Practical training and support to help clients develop daily living and social skills.
• Beratungsstelle (Counseling Center) Professional counseling services for people with mental illness and their relatives.
• Selbsthilfe / Selbsthilfegruppen / Peerberatung (Self-Help and Peer Counseling) Peer-led self-help groups and peer counseling, including the 'Betroffene beraten Betroffene' (peers advising peers) program featuring a trained peer leader.
• Fachbereich Autismus (Autism Specialist Division) Specialized services for individuals with autism including school assistance, kindergarten support, family coaching, and intensive mobile accompaniment across Austria.
• pro mente Akademie (Continuing Education) Educational and continuing professional development institution offering training for staff and the broader psychosocial sector.
• Erste Hilfe für die Seele (First Aid for the Soul) Immediate psychological crisis support hotline and resources for people in acute mental distress, operated in partnership.

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered minor.

• Plattform Zukunft PsychiatrieminorStrategic or Co-development PartnerNetwork partner advocating for the future of psychiatry in Austria
• BehindertenratminorStrategic or Co-development PartnerDisability council network partner for disability advocacy
• Psychosoziale DiensteminorStrategic or Co-development PartnerNetwork of psychosocial services coordination partner
• Arbeit Plus / Arbeit Plus IIminorStrategic or Co-development PartnerEmployment network partnership for vocational integration of people with disabilities
• ArmutskonferenzminorStrategic or Co-development PartnerAustrian anti-poverty conference network partner

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• BBRZ Österreich (Berufliches Bildungs- und Rehabilitationszentrum): Austria's largest vocational rehabilitation provider, delivering training, employment support, and social enterprise models (e.g., restaurants, workshops). Highly comparable to pro mente Wien's Trainingshilfe program and the Die Caterei social-enterprise model.
• Volkshilfe Österreich: Austrian social services NGO focused on poverty relief, social inclusion, and psychosocial support for vulnerable populations. Directly comparable to pro mente Wien in target populations and funding through public contracts and donations.
• Hilfswerk Österreich: Austrian nonprofit providing social services including family support, mental health, and housing assistance, with significant public funding. Comparable to pro mente Wien in service range and public-funder dependence, with broader regional coverage.
• Wiener Sozialdienste: City of Vienna-affiliated social services provider offering psychosocial care, supported housing, and family services in the same Vienna market as pro mente Wien. Direct competitor for FSW-funded contracts.
• Caritas der Erzdiözese Wien: Vienna-specific arm of Caritas providing psychosocial services, supported housing, and crisis support directly within the same Vienna market as pro mente Wien. Strong overlap in target populations and FSW funding dependencies.
• pro mente Austria (Dachverband): National umbrella organization of the pro mente network, founded in 1976. Functionally a coordinating entity across regional pro mente chapters; comparable through shared brand, mission, and access to national-level funding.
• Diakonie Österreich: Major Austrian faith-based social services organization delivering psychosocial care, supported housing, and family services funded primarily by public contracts. Comparable to pro mente Wien across funding sources, target populations, and service delivery model.
• Caritas Österreich: Largest social-services NGO in Austria, providing psychosocial support, housing, and crisis services across the country. Directly comparable to pro mente Wien in mission, funding model, and service mix, but with a far broader national footprint and more diversified program portfolio.

Broad incumbents

• Austrian Red Cross (Österreichisches Rotes Kreuz): Largest humanitarian organization in Austria operating across health, social, and crisis services. Comparable as a publicly funded social-services incumbent, but with significantly broader scope (emergency response, blood services, international aid) and less specialization in psychosocial care.
• Sozialversicherungsanstalt der Selbständigen (SVS) – psychosoziale Beratung: Statutory social insurance provider offering psychosocial counseling and crisis support to self-employed Austrians. Comparable as a publicly funded psychosocial support provider, but with a narrower target population (self-employed only) and less direct service-delivery overlap.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/promentewien
• LinkedInlinkedin.com/company/pro-mente-wien

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about pro mente Wien