RDNS Homecare
Bolton Clarke (formerly RDNS Homecare) is Australia's largest independent not-for-profit aged care provider, delivering integrated home care, retirement living, and residential aged care services to older Australians across five states, funded primarily by government programs and private payments.
- Company typePrivate
- Founded1885
- HeadquartersBrisbane, Australia
- Headcount1–10
- GTM typeB2C
- OfferingServices
What RDNS Homecare does
RDNS Homecare operates under the legal and brand name Bolton Clarke, Australia's largest independent not-for-profit aged care provider. The organization was formed in 2015 through the merger of RSL Care Queensland and Royal District Nursing Service Victoria, with heritage dating to 1885. It delivers an integrated continuum of aged care services across three core product lines: Home and Community Support (in-home nursing, domestic assistance, allied health, dementia, palliative, and post-hospital care), Retirement Living (independent to low-care villages), and Residential Aged Care (24/7 registered-nurse facilities for medium-to-high care needs). Supporting offerings include Bolton Clarke InTouch (a personal alert/digital independence system), the Bolton Clarke Research Institute (BCRI), and a Be Healthy and Active wellness program. Specialized programs serve homeless older persons, people with HIV, and veterans.
The business model is primarily a government-subsidized recurring revenue model. Revenue streams include Home Care Packages and the Commonwealth Home Support Programme (federal recurring subsidies), residential aged care fees (a mix of government subsidies and private contributions), retirement living unit sales/rentals (one-time license income), and private-pay home care services. Customers are individual older Australians and their families, reached through a direct-to-consumer model via a national phone line (1300 22 11 22), a multi-language website (11 languages), healthcare-provider referrals, and community events. Operations span five Australian states: Queensland, New South Wales, South Australia, Victoria, and Western Australia. The organization is a registered not-for-profit with no disclosed parent company, no private equity backing, and no public ticker.
From a technology standpoint, the source material discloses no proprietary platform architecture or technology stack. The InTouch system is described as an alert-and-help device rather than a software platform. The Bolton Clarke Research Institute represents an internal research function focused on positive ageing rather than technology development. The organization is a service-delivery operator whose moat rests on regulatory accreditation, brand heritage, geographic scale, and integrated care delivery rather than technology differentiation.
RDNS Homecare firmographics
Firmographics- Name
- RDNS Homecare
- Legal name
- Bolton Clarke
- Website
- https://rdnshomecare.com.au
- Company type
- Private
- Founded year
- 1885
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Bolton Clarke (formerly RDNS Homecare) is Australia's largest independent not-for-profit aged care provider, delivering integrated home care, retirement living, and residential aged care services to older Australians across five states, funded primarily by government programs and private payments.
- Ownership category
- akta.pro rank
RDNS Homecare industry classification
Industry- Product category
- Aged Care Services
- NAICS
- Continuing Care Retirement Communities (623311), Home Health Care Services (621610), Services for the Elderly and Persons with Disabilities (624120), Nursing and Residential Care Facilities (623)
- SIC
- Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Social Services (8300)
- akta.pro primary industry
- Assisted Living with Enhanced Care / High-Acuity (Aging-in-Place) (HLADABAC)
- akta.pro secondary industries
- 24/7 Rotating Shift In-Home Care (Multiple Caregivers) (HSABAHAA), Elder Services & Aging Support (BPAGAEAF), Housing & Placement Coordination (Assisted Living, Memory Care, SNF) (HSABAIAL)
Keywords
Where RDNS Homecare is headquartered
LocationHeadquarters
- HQ city
- Brisbane
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
RDNS Homecare business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Government-Funded Home Care: Revenue from Australian government-funded aged care programs including Home Care Packages (Support at Home program) and Commonwealth Home Support Programme. These are recurring government subsidies for eligible older Australians.
- Residential Aged Care Fees: Fees for residential aged care services including accommodation payments and care fees, funded through a combination of government subsidies and private contributions.
- Retirement Living: Retirement living communities offering affordable lifestyle options. Revenue from villa/unit sales, rental, or contribution-based models for independent living.
- Private Pay Services: Fee-for-service home care for clients paying privately or with private health insurance, including post-hospital care and specialist services.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
RDNS Homecare product offering
Product offeringCore offering
RDNS Homecare, operating as Bolton Clarke, provides integrated aged care services for older Australians across home and community support, retirement living, and residential aged care. The organization delivers in-home nursing and assistance, allied health, dementia, respite and palliative care under Australian government-funded programs (Home Care Packages, Commonwealth Home Support Programme) and private pay options. It also operates retirement villages and residential facilities with 24/7 registered nursing across Queensland, New South Wales, South Australia, Victoria, and Western Australia.
Product overview
Bolton Clarke operates as a single unified platform offering integrated aged care services across three main product lines: Home and Community Support (flexible in-home nursing, assistance, and allied health services), Retirement Living (independent to low-care community living options), and Residential Aged Care (medium to high-care residential facilities with 24/7 nursing). Supporting these core offerings are complementary services including Bolton Clarke InTouch (personal alert system), the Bolton Clarke Research Institute (research and innovation), and Be Healthy and Active (wellbeing programs). The company also provides specialised services such as dementia support, palliative care, respite care, veterans support, and programs for homeless persons and those with HIV. All services are connected through a common commitment to positive ageing, with operations spanning Queensland, New South Wales, South Australia, Victoria, and Western Australia.
Differentiator
Problem solved
Functional benefit
Brands
- Bolton Clarke InTouch: All-in-one alert system that provides immediate help connection for independence
- Bolton Clarke Research Institute
Products and services
- Home and Community Support Flexible in-home aged care service for older Australians (and eligible younger people) covering home nursing, home assistance, allied health, and specialist dementia, respite, palliative and post-hospital care. Funded through Australian Home Care Packages, the Commonwealth Home Support Programme, and private pay.
- Retirement Living Affordably priced independent to low-care retirement living communities for older Australians, with optional access to home care services as needs evolve. Located across five Australian states with planned future developments.
- Residential Aged Care Residential aged care homes providing high-quality individualised care for older Australians with medium to high care needs, with a registered nurse on duty 24/7. Includes access to specialist dementia support, diversional therapy, respite care and palliative care.
- Bolton Clarke InTouch Personal alert system providing immediate-help connection for older Australians seeking to maintain independence and safety at home.
- Bolton Clarke Research Institute (BCRI) Research and innovation division producing evidence-based approaches to positive ageing that underpin Bolton Clarke's service delivery and community education.
- Be Healthy and Active Health and wellbeing program providing practical advice, strategies, recipes, and free health and wellbeing sessions to help older Australians live and age positively.
- Specialist Dementia Support Specialist dementia care delivered in-home or within residential aged care homes for older Australians living with dementia.
- Respite Care Respite care service offering temporary relief for caregivers of older Australians, delivered in-home or in residential settings.
- Palliative Care Palliative care service for older Australians with life-limiting conditions, delivered in-home or in residential aged care settings.
- Homeless Persons Program Specialised community-based outreach and support service for older Australians experiencing homelessness.
- HIV Program Specialised aged care support service tailored to older Australians living with HIV.
- Veterans Support Specialised aged care support service for Australian veterans requiring assistance with daily living and care needs.
Companies that use RDNS Homecare
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
RDNS Homecare technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
RDNS Homecare partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
RDNS Homecare competitors and assessment
Company assessmentDirect peers
- Estia Health: ASX-listed residential aged care provider operating ~60+ homes across Australia, offering largely the same residential and respite care service lines as Bolton Clarke's residential aged care division.
- Opal HealthCare: One of Australia's largest private residential aged care operators with 80+ homes plus dementia and respite services — directly comparable in residential aged care scale, care delivery model, and referral-driven GTM.
- Catholic Healthcare: Faith-based NFP aged care provider operating residential aged care homes, retirement living communities, and home care services across multiple Australian states.
- Uniting: Large Australian NFP providing aged care, retirement living, and community services across NSW and Victoria — comparable as an independent mission-driven provider with full continuum services.
- Southern Cross Care: Australian not-for-profit aged care provider with residential homes, home care, and retirement living — directly comparable NFP structure and continuum-of-care model.
- Regis Healthcare: ASX-listed aged care provider with residential aged care homes across Australia, comparable on continuum-of-care positioning and government-funded residential aged care revenue model.
- KinCare: Large private in-home care provider delivering government-funded and private home care services across Australia — directly comparable to Bolton Clarke's Home and Community Support line in scale and funding mix.
- Arcare: Family-owned aged care provider in Victoria, New South Wales, and Queensland offering residential aged care, dementia care, and home care — closely matches Bolton Clarke's multi-state service lines.
- Bupa Aged Care Australia: Australian arm of global health group Bupa; operates residential aged care homes and aged care services — comparable in scale, government-funded residential care, and continuum offerings.
- Helping Hand Aged Care: South Australian NFP aged care provider offering residential care, retirement living, and home care — comparable in NFP structure and aging-in-place philosophy, though regionally concentrated.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
RDNS Homecare social profiles
Digital presenceRDNS Homecare financial estimates
Financial estimateRevenue estimate
Valuation estimate
RDNS Homecare leadership team
Management profileNumber of profiles
Profiles1 record
RDNS Homecare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RDNS Homecare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RDNS Homecare
What does RDNS Homecare do?
RDNS Homecare, operating as Bolton Clarke, provides integrated aged care services for older Australians across home and community support, retirement living, and residential aged care. The organization delivers in-home nursing and assistance, allied health, dementia, respite and palliative care under Australian government-funded programs (Home Care Packages, Commonwealth Home Support Programme) and private pay options. It also operates retirement villages and residential facilities with 24/7 registered nursing across Queensland, New South Wales, South Australia, Victoria, and Western Australia.
Is RDNS Homecare a public or private company?
RDNS Homecare is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was RDNS Homecare founded?
RDNS Homecare was founded in 1885. It employs 1 to 10 people.
Where is RDNS Homecare based?
RDNS Homecare is headquartered in Brisbane, Australia, in the Oceania region.
How does RDNS Homecare make money?
Four revenue lines are on record. Government-Funded Home Care is the primary driver. The others are residential Aged Care Fees, retirement Living and private Pay Services.
Who are RDNS Homecare's main competitors?
Direct peers on record are Estia Health, Opal HealthCare, Catholic Healthcare, Uniting, Southern Cross Care, Regis Healthcare, KinCare, Arcare, Bupa Aged Care Australia and Helping Hand Aged Care.
Does RDNS Homecare have an API?
No public API is recorded for RDNS Homecare.
What industry is RDNS Homecare in?
RDNS Homecare's product category is Aged Care Services. Its primary akta.pro industry code is HLADABAC, Assisted Living with Enhanced Care / High-Acuity (Aging-in-Place), with a secondary code of HSABAHAA, 24/7 Rotating Shift In-Home Care (Multiple Caregivers). Its NAICS code is 623311 and its SIC code is 8050.