REFLEX OSTEO, premier réseau d'ostéopathes en France

What REFLEX OSTEO, premier réseau d'ostéopathes en France does

REFLEX OSTEO is a French private limited company (SARL, SIREN 750 744 690) headquartered in Lyon that operates the country's first and largest national osteopath network, comprising 2,544 labeled practitioners across more than 100 cities and serving a community of over 224,000 patients since its founding around 2013. The company functions as a dual-sided marketplace: patients access osteopathic consultations 7 days a week via an online booking platform and telephone secretariat, with appointments available in cabinet, at home, or for emergencies under the SOS Ostéo sub-brand, while qualified osteopaths join the network to receive patient referrals, brand affiliation, and access to Qualiopi-certified continuing education. Beyond its direct-to-consumer core, REFLEX OSTEO pursues a B2B enterprise channel selling structured workplace wellness and musculoskeletal-disorder (TMS) prevention programs to large French corporations, and supplies osteopathic care at major sporting events including the Paris Marathon and the Paris 2024 Olympic Games in partnership with Dokever.

The technology backbone is a conventional online booking platform with an integrated 7/7 phone secretariat, patient review display, and practitioner management interface; no proprietary technology stack or AI capabilities are disclosed. Distribution is augmented by city-specific SEO landing pages for 100+ French cities, an editorial health-and-wellness blog, an email newsletter, and earned-media coverage from TF1, France Télévision, and 20 Minutes. The company monetizes through three streams: a practitioner-facing membership or referral arrangement that monetizes the patient flow delivered to its 2,544 osteopaths; enterprise B2B contracts for occupational wellness programs; and enrollment fees from its Qualiopi-certified postgraduate training division. Strategic distribution partnerships include Itelis (which provides access to 11 million French people via 80 complementary health insurers), Moneytrack (for third-party health-fund payment processing), Accor Hotels, and Air France.

REFLEX OSTEO is privately held with no disclosed external investors, modest share capital of €4,020, and operates entirely within France under the legal direction of Simon Plinet. Customer concentration risk is structurally low given a long-tail patient base, episodic enterprise and event contracts, and a diversified practitioner supply side. The principal growth vectors are the enterprise B2B wellness channel, the Qualiopi training division, and adjacent verticals such as animal osteopathy and hospitality-sector partnerships.

Name

REFLEX OSTEO, premier réseau d'ostéopathes en France

Legal name

REFLEX OSTEO

Website

https://reflexosteo.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

REFLEX OSTEO operates France's first and largest national osteopath network, connecting 224,000+ patients with 2,544 vetted practitioners across 100+ cities via online booking and a 7/7 phone secretariat. The company monetizes through practitioner memberships, enterprise TMS-prevention contracts, and Qualiopi-certified continuing education.

Ownership category

akta.pro rank

Product category

Osteopathy Services Network

NAICS

Offices of Chiropractors (621310), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Health Services (8000)

akta.pro primary industry

Reflexology (HSADAHAI)

akta.pro secondary industry

Pain Management (Spine & Musculoskeletal) (HLAKALAM)

Keywords

• Osteopathy services
• Healthcare network
• Occupational wellness
• Professional training
• Musculoskeletal prevention

Headquarters

HQ city

Lyon

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Patient consultation fees: Patients pay osteopaths directly for consultations at market rates (€55 average for cabinet, €80 average for home visits). REFLEX OSTEO acts as the network/convenience layer, facilitating bookings and ensuring quality standards.
2. Enterprise B2B wellness contracts: REFLEX OSTEO provides occupational health services to companies, deploying osteopaths for TMS prevention programs at client workplaces. These are structured corporate wellness contracts at regional or national scale.
3. Continuing education for osteopaths: REFLEX OSTEO is a Qualiopi-certified training organization offering postgraduate courses for osteopaths in areas such as chronic pain, sports, pediatrics, tendinopathies, and complex spinal disorders. Revenue is generated through course enrollment fees.
4. Osteopath network membership: Osteopaths join the REFLEX OSTEO network and are selected based on training, experience, and adherence to the quality charter. The network provides practitioners with patient flow, brand visibility, and continuing education, likely in exchange for a membership or referral arrangement.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

REFLEX OSTEO is the first national network of permanence in osteopathy in France, operating a digital platform that connects 2,544 osteopaths with patients across 100+ cities for emergency, home-visit, cabinet, sports, animal, and corporate consultations available 7 days a week. Beyond patient services, the network sells enterprise TMS prevention programs to large French companies and runs Qualiopi-certified continuing education for osteopaths.

Product overview

REFLEX OSTEO is a national network of 2,544 osteopaths providing comprehensive osteopathy services across France. The platform operates as a multi-service offering including emergency osteopathy (7j/7), corporate wellness programs, sports osteopathy, animal osteopathy, home visits, and specialized consultations. The company also operates a Qualiopi-certified training division for continuing professional development of osteopaths. Services are accessible through an online booking platform available in over 100 cities. A health and wellness blog provides patient education content.

Differentiator

Problem solved

Functional benefit

Brands

• SOS Ostéo: Emergency osteopathy service providing rapid access to osteopaths 7 days a week for urgent consultations in cabinet or at home.

Products and services

• Ostéopathe en urgence (Emergency Osteopathy) Emergency osteopathy service available 7 days a week providing rapid access to qualified osteopaths for urgent consultations in cabinet or at home across 100+ French cities. Targets individual patients needing same-day or urgent osteopathic care for acute musculoskeletal issues.
• Ostéopathe en entreprise (Corporate Osteopathy) B2B occupational osteopathy service offering workplace prevention programs, musculoskeletal disorder (TMS) prevention initiatives, and employee wellness sessions deployed at regional or national scale across client worksites. Targets HR, occupational health, and HSE managers at large French enterprises.
• Ostéopathe et sport (Sports Osteopathy) Sports osteopathy services provided by labeled osteopaths for athletes and sporting events, including on-site coverage of major events such as Paris 2024 Olympic Games and Paris Marathon. Targets sports organizations, event organizers, clubs, and professional athletes.
• Ostéopathe pour animaux (Animal Osteopathy) Animal osteopathy services offered by qualified animal osteopaths, providing care for domestic animals through selected practitioners in the network. Targets pet owners seeking osteopathic treatment for animals.
• Ostéopathe à domicile (Home Visit Osteopathy) Home visit osteopathy service available 7 days a week, with the same quality standards as clinic consultations. Targets mobility-limited patients, seniors, and individuals preferring in-home care.
• Ostéopathe spécialisé (Specialized Osteopathy) Specialized osteopathy services covering targeted clinical areas including sports osteopathy, baby and pediatric osteopathy, migraines, pudendal neuralgia, infertility, and endometriosis. Targets patients with specific clinical conditions requiring specialist expertise.
• Formations OSTÉOPATHES (REFLEX OSTEO Formation) Qualiopi-certified professional continuing education programs for osteopaths covering chronic pain, musculoskeletal disorders, pediatrics, sports osteopathy, tendinopathies, and complex spinal conditions. Training organization registration number 84692105069. Targets practicing osteopaths seeking certified professional development.
• Prise de rendez-vous en ligne (Online Booking Platform) Online appointment booking system available 24/7 through reflexosteo.com, allowing patients to self-select city, practitioner, and appointment type (cabinet or home visit). Includes integrated 7/7 phone secretariat. Targets individual patients seeking convenient self-serve appointment booking.

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Nine partnerships are on record, tiered core, flagship and minor.

• IteliscoreGTM or Marketing Partner · 1 January 2001Itelis, created in 2001 and part of Isea, is a health services platform providing access to a network of over 15,000 healthcare professionals across optics, audiology, dental, and wellness. With 11 million French people having access through 80 complementary health insurers, Itelis facilitates reimbursement for REFLEX OSTEO consultations, making services more accessible and financially attractive to patients.
• DokevercoreStrategic or Co-development PartnerDokever handles the medical and paramedical logistics for major sporting events in France, coordinating Croix Rouge, doctors, podiatrists, physiotherapists, nurses, and osteopaths. REFLEX OSTEO provides its team of labeled osteopaths to Dokever's events, supporting athlete care at events across France.
• Paris 2024 Olympic GamesflagshipStrategic or Co-development PartnerREFLEX OSTEO was present at the Paris 2024 Olympic Games as an osteopathic care provider, demonstrating its ability to deploy a large, qualified practitioner network at the highest level of sporting events.
• Paris MarathoncoreStrategic or Co-development PartnerREFLEX OSTEO provides on-site osteopathic support at the Paris Marathon, one of France's largest annual sporting events, delivering pre- and post-race care to runners.
• TF1 (French national television)coreGTM or Marketing PartnerTF1 featured REFLEX OSTEO's enterprise wellness services on its platform, highlighting the company's role in bringing osteopathy into French workplaces and generating national brand awareness.
• France TélévisioncoreGTM or Marketing PartnerFrance Télévision has covered REFLEX OSTEO's activities, contributing to public awareness of the network's services in occupational health and osteopathy.
• 20 MinutesminorGTM or Marketing Partner20 Minutes, a major French national newspaper, has published articles about REFLEX OSTEO, increasing brand visibility among French consumers.
• Accor HotelsminorStrategic or Co-development PartnerAccor Hotels works with REFLEX OSTEO to provide osteopathic services to hotel guests and/or staff, expanding the network into the hospitality sector.
• Air FranceminorStrategic or Co-development PartnerAir France partners with REFLEX OSTEO to deliver osteopathic wellness services, potentially for crew or at corporate events.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Maiia: French healthcare appointment booking platform owned by Cegedim, offering patient self-booking and practitioner management across multiple specialties including allied health. Directly comparable in marketplace structure and SMB practitioner focus, though broader in medical specialty coverage than REFLEX OSTEO.
• Resalib: French booking platform for alternative medicine practitioners, including osteopaths, naturopaths, and energy practitioners. Comparable to REFLEX OSTEO in modality focus and patient-booking flow, though smaller in practitioner count.
• Doctolib: Dominant French healthcare appointment booking platform serving both patients and practitioners, including for osteopathy and complementary medicine. Most directly comparable to REFLEX OSTEO in business model (patient-practitioner marketplace, online booking, geographic coverage), but operates at significantly larger scale across all medical specialties.
• Keldoc: French online appointment booking service operated by Doctolib. Comparable in marketplace functionality and French geographic focus, primarily covering medical doctors and allied health professionals.
• Medoucine: French online booking platform specializing in alternative and complementary medicine practitioners (naturopaths, osteopaths, etc.). Most directly comparable to REFLEX OSTEO in modality focus and target patient demographic, though smaller in network scale.
• Jane (Jane App): Practice management software and online booking platform for health and wellness practitioners, including osteopaths and physiotherapists. Comparable in serving independent practitioner SMBs with booking, charting, and billing functionality.

Regional players

• Doctena: European online healthcare booking platform operating across multiple countries (Belgium, Netherlands, Germany, Luxembourg). Comparable in marketplace model but focused on primary care physicians in different geographies than REFLEX OSTEO's French osteopathy focus.

Others

• Itelis: French health services network providing access to over 15,000 healthcare professionals across optics, audiology, dental, and wellness via 80 complementary health insurers. Comparable as ecosystem partner providing reimbursement and patient flow, not a direct marketplace competitor to REFLEX OSTEO.

Broad incumbents

• Alan: French digital health insurance company with an integrated practitioner network and care navigation. Comparable as a French health ecosystem player, but broader in scope (insurance, telemedicine, primary care) rather than specializing in osteopathy marketplace.

Emerging players

• Kobaltt Group: French workplace wellness provider offering TMS prevention, ergonomic consulting, and QVT (quality of work life) services to enterprises. Comparable to REFLEX OSTEO's B2B enterprise wellness arm, though Kobaltt typically works with broader multidisciplinary provider teams rather than specializing in osteopathy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/reflexosteo-entreprises

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about REFLEX OSTEO, premier réseau d'ostéopathes en France