Regional Health Reach

What Regional Health Reach does

Regional Health Reach, Inc. is a private nonprofit Federally Qualified Healthcare Center (FQHC) headquartered at 360 Monroe Avenue, Suite 2, Rochester, New York. Founded in 1994, the organization provides free primary medical care, mental health care, and dental care to people experiencing homelessness in Rochester regardless of insurance status, ID, or ability to pay. In 2024, it served 1,657 unique patients and conducted over 4,000 medical and mental health visits, with 70% of care delivered outside the clinic.

The organization operates three core programs — Street Medicine, Shelter Medicine, and Mental Health Care — delivered by a multidisciplinary team of approximately nine staff including a physician CEO, nurse practitioner, LPN, nurse, nurse manager, social worker, data analyst, and director of operations. Care is delivered via a fixed Monroe Avenue clinic (Monday–Friday 8am–4:30pm), a mobile medical unit that rotates through four partner shelters each week, and direct street outreach to unsheltered individuals. The organization also runs a daily weekday meal program serving 70 meals, partners with Highland Hospital for specialty referrals, and provides patients with free medications, harm reduction supplies, hygiene items, and connections to housing and benefits assistance.

The business model is non-commercial and donation- and grant-driven. Revenue is generated through individual/community donations and federal FQHC funding, with no patient fees, insurance billing, or third-party payer revenue. Operating expenses are tightly scoped by a small staff and lean infrastructure, with no proprietary technology platform, software product, or external customer base beyond the Rochester homeless community. Distribution and patient acquisition occur through community partnerships (16+ organizations), an annual Homeless Health Fair, website-driven donor and volunteer recruitment, and social media engagement.

Name

Regional Health Reach

Legal name

Regional Health Reach, Inc.

Website

https://regionalhealthreach.org

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

Regional Health Reach is a nonprofit Federally Qualified Healthcare Center in Rochester, NY that provides free primary medical, mental health, and dental care to people experiencing homelessness via street outreach, mobile units, and shelter partnerships.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Health Care and Social Assistance (62), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industry

Mobile & Street Medicine Primary Care Programs (HLAFAGAH)

Keywords

• Homeless healthcare services
• Street medicine
• Shelter medicine
• Community health services
• Federally qualified health center

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Donations: Individual and community donations support the organization's operations, including street medicine programs, shelter work, and mental health care services.
2. Federally Qualified Healthcare Center Funding: As a Federally Qualified Healthcare Center (FQHC), the organization receives federal funding to provide care to underserved populations regardless of ability to pay.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Regional Health Reach is a Federally Qualified Health Center that provides free, integrated healthcare services to people experiencing homelessness in Rochester, NY. Its services span street medicine, shelter medicine, primary medical care, mental health care, and dental care, delivered through direct community outreach and a mobile medical unit regardless of insurance status or ability to pay.

Product overview

Regional Health Reach is a Federally Qualified Healthcare Center offering an integrated suite of healthcare services for people experiencing homelessness in Rochester, New York. The organization operates three core service programs: Street Medicine (delivering care directly to unsheltered individuals), Shelter Medicine (providing on-site care at city shelters), and Mental Health Care (offering immediate access to therapy and psychiatric support). These services are delivered through a multidisciplinary mobile team, on-site shelter clinics with dedicated exam rooms, and a fixed clinic location on Monroe Avenue. The organization also provides primary medical care, dental care, free medications, and connections to housing and benefits assistance. As a unified healthcare delivery organization rather than a software platform, the portfolio consists entirely of direct patient care services rather than discrete software products or modules.

Differentiator

Problem solved

Functional benefit

Products and services

• Street Medicine
• Shelter Medicine
• Primary Medical Care
• Mental Health Care
• Dental Care Dental services provided to people experiencing homelessness as part of the organization's integrated care model.
• Mobile Medical Unit Services Care delivered through a mobile medical unit that travels to street and community locations to bring services directly to clients who lack access to fixed-site clinics.
• Patient Portal Access Online patient portal that allows clients of Regional Health Reach to access their health information and interact with the practice digitally.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and major.

• Open Door MissioncoreStrategic or Co-development PartnerShelter partner where Health Reach provides regular mobile medical unit visits for patient care. One of the primary shelter partners serving Rochester's homeless population.
• Delphi RisecoreStrategic or Co-development PartnerPartner organization providing shelter and services for homeless individuals. Health Reach collaborates to provide healthcare access at their location.
• Francis CentercoreStrategic or Co-development PartnerMonday evening mobile unit location for Health Reach services. Provides shelter services where patients can access care.
• Salvation ArmycoreStrategic or Co-development PartnerTuesday evening mobile unit location. Health Reach brings medical services to shelter residents through this partnership.
• Volunteers Of AmericacoreStrategic or Co-development PartnerWednesday evening mobile unit location. Partnership enables Health Reach to reach shelter residents with healthcare services.
• Highland HospitalmajorStrategic or Co-development PartnerRegional hospital where Health Reach connects patients for specialty care including surgical procedures. Example: patient Jan was referred for toe amputation surgery.
• 16+ Community OrganizationscoreStrategic or Co-development PartnerHealth Reach partners with over 16 community organizations throughout Rochester that provide shelter and other services for patients. Partnerships include organizations for housing, counseling, and social services.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Healthcare for the Homeless - Houston: Federally Qualified Health Center in Houston delivering primary, dental, and behavioral health services to people experiencing homelessness. Closely mirrors Regional Health Reach's care model, FQHC status, and free-to-patient delivery.
• Boston Health Care for the Homeless Program: One of the largest and most established homeless healthcare programs in the U.S., providing primary care, mental health, and street medicine in Boston. Directly comparable in mission, FQHC-like funding model, and street-based care delivery.
• Colorado Coalition for the Homeless: Denver-based FQHC and housing-services nonprofit providing integrated healthcare and shelter to people experiencing homelessness. Directly comparable integrated care and housing navigation model.
• Camillus Health Concern: Miami-based FQHC serving homeless and underserved populations with primary care, mental health, and case management. Comparable in serving unsheltered individuals in a single metro through clinic and outreach.
• Mercy Care: Atlanta-based FQHC serving homeless and low-income populations with primary care, dental, mental health, and street medicine. Operates a mobile clinic and serves unsheltered individuals, closely matching Regional Health Reach's care model.

Broad incumbents

• NYC Health + Hospitals: Large public health system in New York City operating hospitals, FQHCs, and street medicine programs serving homeless populations. Overlaps with Regional Health Reach's mission but operates at vastly larger scale and broader scope.

Others

• National Health Care for the Homeless Council: National advocacy, training, and policy organization supporting FQHCs and programs serving people experiencing homelessness. Adjacent to Regional Health Reach as a grantee/policy partner rather than a care delivery competitor.
• Street Medicine Institute: Community of practice and training organization supporting street medicine programs globally. Adjacent network partner rather than direct competitor; relevant to Regional Health Reach's street medicine program development.

Regional players

• Trillium Health: Rochester, NY-based FQHC providing primary care, behavioral health, and supportive services to underserved and unhoused populations. Directly comparable geographic market and patient population, but with broader clinical scope.
• Jordan Health: Rochester, NY-based FQHC providing primary, dental, and behavioral health to underserved populations. Operates in the same Rochester market with overlapping patient demographics, though not exclusively focused on homelessness.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/regional-health-reach

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Regional Health Reach