Delphi Rise

What Delphi Rise does

Delphi Rise is a 501(c)(3) nonprofit community behavioral health agency headquartered at 72 Hinchey Rd, Rochester, New York, that has delivered substance use prevention, treatment, and recovery services across Monroe and Wayne Counties since 1936. Its core offering is Monroe County's only 24/7 walk-in Open Access Clinic, which provides same-day clinical evaluations, peer-led engagement, and outpatient treatment without waiting lists, complemented by outpatient and in-community treatment, school-based prevention delivered by 24 Educators and licensed Clinicians across 18 school districts, telehealth appointments, and a wraparound support layer that includes rapid rehousing, re-entry services (job search, vocational training, transportation), a food and hygiene pantry, and Mental Health First Aid training. The agency serves individuals with substance use disorders, youth and families, people re-entering the community after incarceration, and households facing housing or food insecurity.

Revenue mechanics are those of a nonprofit health and human services provider rather than a commercial business: funding is a mix of Monroe County government appropriations (most recently a new five-year commitment announced April 2026 to secure 24/7 operations), institutional and corporate grants (e.g., a $35,000 Rochester Area Community Foundation grant in May 2025), individual donations, and proceeds from recurring fundraising events such as the annual Tom Gordon Memorial Golf Tournament and the A Night to Rise 90th Celebration gala. No direct patient pricing or insurance billing structure is publicly disclosed, and the organization does not publish its operating budget or annual revenue; scale is communicated via outcome metrics (5,000+ clients served, 98% client satisfaction, 97% goal achievement) rather than financial figures.

From a go-to-market standpoint, Delphi Rise operates a community-led, access-first model: services are obtained through walk-in visits to the 24/7 Open Access Clinic, referrals from schools, community organizations, and healthcare providers, telehealth appointments booked through the website, and community-based service delivery rather than any paid customer-acquisition motion. Distribution is regional and tightly bounded to Monroe and Wayne Counties, with operational compliance to HIPAA, 42 CFR Part 2, and WCAG 2.1 / Section 504 accessibility standards as a baseline condition for serving regulated populations and competing for public funding.

Name

Delphi Rise

Legal name

Delphi Rise

Website

https://delphirise.org

Company type

Private

Founded year

1936

Operating status

Operating

Short description

Delphi Rise is a 501(c)(3) community behavioral health nonprofit in Rochester, NY, operating Monroe County's only 24/7 open-access substance use disorder clinic and providing outpatient treatment, school-based prevention, re-entry support, and housing and food assistance across Monroe and Wayne Counties.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Substance Use Disorder Prevention & Recovery Services (BPAGACAE)

akta.pro secondary industries

Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN), Substance Use Prevention & Recovery Lifestyle Education (Non-clinical) (EDAAAHAL), Substance Use Detoxification Centers (Medical Detox) (HLAFACAD)

Keywords

• Substance use treatment
• Behavioral health services
• Outpatient addiction care
• Substance use prevention
• Recovery support services

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government Grants and Funding: Primary funding from Monroe County government and federal programs to maintain 24/7 substance use disorder treatment operations. News reports indicate new five-year funding commitment to secure clinic operations.
2. Donations and Charitable Contributions: 501(c)(3) nonprofit organization accepting donations to support mission of supporting complete well-being of individuals, families, and communities facing health and social issues.
3. Fundraising Events: Annual events including the Tom Gordon Memorial Golf Tournament and A Night to Rise celebration generate sponsorship revenue and direct contributions.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Delphi Rise is a 501(c)(3) nonprofit behavioral health organization that delivers a portfolio of integrated substance use prevention, treatment, and recovery services to individuals and families across Monroe and Wayne Counties, New York. Its flagship offering is Monroe County's only 24/7 walk-in Open Access substance use disorder treatment clinic, supplemented by outpatient treatment, school-based prevention education, food and hygiene assistance, rapid rehousing, and re-entry support services delivered on-site, in-community, and via telehealth.

Product overview

Delphi Rise is a community-based behavioral health organization providing a comprehensive suite of substance use prevention, treatment, and recovery services across Monroe and Wayne Counties, New York. The organization operates as a portfolio of integrated services centered on its 24/7 Open Access Clinic (Monroe County's only), supplemented by outpatient treatment, school-based prevention education, and wraparound support services including food assistance (Pantry Program), housing support (Rapid Rehousing), and re-entry services. Services are delivered on-site, in-community, and via telehealth, emphasizing holistic recovery support tailored to individual needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Open Access Clinic 24/7 walk-in substance use evaluation and support services providing same-day clinical evaluations, peer-led engagement, detoxification referrals, and outpatient treatment without waiting lists. Serves individuals struggling with substance use and their families in Monroe County, NY.
• Outpatient Clinic On-site and in-community substance use treatment services for individuals and families struggling with substance use disorders across Monroe and Wayne Counties.
• Prevention Program School-based education and counseling services across Monroe and Wayne Counties, including Youth Safe Spaces and Youth Mental Health First Aid training for youth, adults, and families.
• Pantry Program Food and hygiene assistance program addressing food insecurity as part of a larger support ecosystem for individuals in recovery and families facing hardship.
• Re-entry Services One-stop re-entry support offering job search assistance, resume building, clothing, work gear, transportation, housing, vocational training, and cooking classes for individuals re-entering the community after incarceration or institutional care.
• Rapid Rehousing Safe, affordable housing services for individuals and families throughout Monroe County, addressing housing instability as a social determinant of recovery.
• Telehealth Appointment Remote clinical services allowing clients to check in and access outpatient substance use treatment and recovery support virtually via the organization's telehealth platform.

Quantifiable outcome

• 98% client satisfaction rate
• +2 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered flagship, core and minor.

• Smola DigitalflagshipGTM or Marketing Partner · 24 September 2026Presenting Sponsor for A Night to Rise 90th Celebration event. Smola Digital provides sponsorship support for Delphi Rise's 90th anniversary celebration honoring nine decades of service.
• StarbridgecoreGTM or Marketing Partner · 24 September 2026Rise Together Sponsor for A Night to Rise 90th Celebration. Supports Delphi Rise's anniversary event celebrating 90 years of service to the community.
• Trident PartnersminorGTM or Marketing Partner · 24 September 2026Uplift Sponsor for A Night to Rise 90th Celebration.
• ArmbusterminorGTM or Marketing Partner · 24 September 2026Uplift Sponsor for A Night to Rise 90th Celebration.
• Bonadio GroupminorGTM or Marketing Partner · 24 September 2026Gold Sponsor for A Night to Rise 90th Celebration.
• ExcellusminorGTM or Marketing Partner · 24 September 2026Gold Sponsor for A Night to Rise 90th Celebration.
• EasthouseminorGTM or Marketing Partner · 24 September 2026Gold Sponsor for A Night to Rise 90th Celebration.
• RACF (Rochester Area Community Foundation)minorGTM or Marketing Partner · 24 September 2026Gold Sponsor for A Night to Rise 90th Celebration.
• TOMPCminorGTM or Marketing Partner · 24 September 2026Silver Sponsor for A Night to Rise 90th Celebration.
• Brown and BrownminorGTM or Marketing Partner · 24 September 2026Silver Sponsor for A Night to Rise 90th Celebration.
• Penfield RecreationcoreStrategic or Co-development Partner · 28 June 2026Funds raised from the 5th Annual Tom Gordon Memorial Golf Tournament will benefit both Delphi Rise and Penfield Recreation. Penfield Recreation provides wellness programming for the entire family, with proceeds supporting youth sports programs.
• Monroe County GovernmentflagshipStrategic or Co-development PartnerMonroe County government announced new five-year funding commitment to secure Delphi Rise as the county's only 24/7 open-access substance use disorder treatment clinic. This investment guarantees uninterrupted access to services for thousands of residents.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Helio Health: Syracuse-based nonprofit providing substance use, mental health, and residential recovery services across central New York. Comparable service mix and nonprofit funding model, with broader geographic reach into additional NY counties.
• Horizon Health Services: Western New York behavioral health and SUD provider operating outpatient clinics, residential programs, and peer recovery services. Comparable multi-modality SUD services though anchored in the Buffalo region.
• Cazenovia Recovery Systems: Buffalo-area nonprofit offering residential and outpatient substance use treatment, prevention, and supportive housing. Comparable SUD portfolio with strong community-based recovery services in another upstate NY market.
• Liberty Resources: Syracuse-area behavioral health and SUD treatment nonprofit serving central New York. Comparable wraparound model with peer support and outpatient addiction services, competing in a different region from Delphi Rise.

Direct peers

• FLACRA (Finger Lakes Area Counseling and Recovery Agency): Nonprofit addiction and behavioral health provider headquartered in the Finger Lakes region of New York, offering outpatient SUD treatment, prevention, housing, and reentry services to a comparable regional population. Operates the same mix of community-based SUD programs in adjacent New York counties.
• Huther Doyle: Rochester-based outpatient substance use treatment provider offering medication-assisted treatment, counseling, and prevention services. Competes directly with Delphi Rise for SUD patients in the same Monroe County catchment area.
• Spectrum Health & Human Services: Western New York community mental health and SUD provider serving Rochester and surrounding counties with outpatient, residential, and peer support services. Operates the same multi-service behavioral health model and comparable Medicaid/grant funding mix.
• CASA Trinity: Rochester-area nonprofit providing outpatient substance use treatment, prevention, and recovery services with school-based programming. Direct competitor in Monroe County's SUD treatment market with a similar nonprofit funding model.

Broad incumbents

• Phoenix House: National nonprofit operating residential and outpatient substance use treatment, prevention, and recovery services across multiple states. Broad incumbent in the community-based SUD space overlapping with Delphi Rise on outpatient and prevention.
• Hazelden Betty Ford Foundation: National nonprofit providing residential and outpatient addiction treatment, prevention, and recovery support across the U.S. Operates the same SUD treatment model at far greater scale, functioning as the incumbent benchmark in the sector.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/login/?next=https%3A%2F%2Fwww.facebook.com%2FDelphiRise%2F
• LinkedInlinkedin.com/company/delphi-drug-and-alcohol-council
• Instagraminstagram.com/delphirise
• Xx.com/DelphiRise

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Delphi Rise