What Sharp Business Systems Italia does

Sharp Business Systems Italia is the Italian operating subsidiary of Sharp Electronics (Europe) Limited, itself part of Japan-based Sharp Corporation, which is owned by Foxconn (Hon Hai Precision Industry). The company is headquartered in Milan at Via Ettore Bugatti 12 and operates as Sharp Electronics (Italia) Spa (Partita IVA IT09275090158), employing approximately 27 staff focused on the Italian market.

The company sells and services an integrated 'Sharp Digital Experience' portfolio spanning multifunction printers (A3 and A4 color and monochrome, light production), professional displays (LCD, dvLED, interactive BIG PAD monitors, Windows collaboration displays, 8K monitors, and ePaper signage), document management software, managed print services, and Synappx collaboration software (Collaboration Hub, Go, Meeting). It also delivers IT services including 24/7 helpdesk, cybersecurity (firewall, firewall-as-a-service), backup and disaster recovery, IT consulting, communication and video-conferencing tools, and infrastructure-as-a-service, supported remotely by Sharp's European Technical Support Centre in Warsaw.

The business model combines one-time hardware sales with recurring managed services and subscription contracts (managed print, IT services, Synappx cloud collaboration), sold through a hybrid channel of direct enterprise field sales, a certified reseller network, and the SharpONE partner portal, with training delivered through Sharp Academy and Sharp Innoversity. Customers range from Italian SMEs to large enterprises, public sector organizations, and educational institutions across office, meeting room, and classroom environments.

Name

Sharp Business Systems Italia

Legal name

Sharp Electronics (Italia) Spa

Website

https://sharp.it

Company type

Private

Founded year

1912

Operating status

Operating

Headcount range

11–50 employees

Short description

Sharp Business Systems Italia is the Italian subsidiary of Sharp Corporation (Foxconn-owned), selling multifunction printers, professional displays, managed print services, IT services, and Synappx collaboration software to SMEs, large enterprises, and public sector organizations across Italy.

Ownership category

akta.pro rank

Headquarters

HQ city

Milan

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales - Printers and Multifunction Devices: Sale of A3 and A4 multifunction printers, light production printers, and monochrome/color desktop printers to businesses of all sizes.
2. Hardware Sales - Professional Displays: Sale of professional display solutions including LCD large format displays, dvLED walls, interactive BIG PAD monitors, 8K monitors, and ePaper displays for digital signage and collaboration.
3. Managed Print Services (MPS): Ongoing managed print services including device monitoring, consumables management, maintenance, and document security services delivered as recurring contracts.
4. IT Services: Comprehensive IT services including IT helpdesk (24/7), cybersecurity (firewall, managed security), backup and disaster recovery, IT consulting, infrastructure-as-a-service, and communication/video conferencing solutions.
5. Document Management Services: Services for intelligent document handling, workflow automation, and secure print services integrated with MFP hardware.
6. Software Licensing: Sale and licensing of document management software, print management software, and collaboration platform software (Synappx).

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels10 records

Core offering

Sharp Business Systems Italia (Sharp Electronics (Italia) Spa) sells and supports multifunction printers (A3/A4, color and monochrome), professional display solutions (BIG PAD interactive monitors, Windows collaboration displays, digital signage, video walls, 8K and ePaper monitors), document management software, and managed IT services (helpdesk, cybersecurity, backup and disaster recovery, infrastructure-as-a-service) for organizations in Italy. The company delivers these through direct enterprise sales and a certified reseller network, with the Synappx collaboration suite as its software platform.

Product overview

Sharp Business Systems Italia offers a comprehensive 'Digital Experience' portfolio combining hardware products (printers/multifunction devices, professional displays including BIG PAD interactive monitors, Windows collaboration displays, digital signage, video walls, and 8K monitors) with software solutions (document management software suite, managed print services) and IT services (helpdesk IT, backup/disaster recovery, cybersecurity, firewall services, communication/videoconferencing tools, and Synappx collaboration platforms including Collaboration Hub, Go, and Meeting). The portfolio is unified under the 'One Sharp' concept, integrating products and services into a coherent identity to help organizations manage technological complexity and focus on their core competencies.

Differentiator

Problem solved

Functional benefit

Brands

• SharpONE: Partner portal for accessing product information, multimedia content, news and events.
• SharpONE
• Synappx
• Sharp Academy
• Sharp Innoversity

Products and services

• Printers and Multifunction Devices (MFPs)

Quantifiable outcome

• 96% of helpdesk requests resolved remotely by phone call
• +4 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability6 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Microsoft 365 / CopilotcoreTechnology or Integration · 1 January 2022Sharp collaborates with Microsoft to help customers leverage Microsoft 365 and Copilot for enhanced productivity. Sharp provides consulting and support to help businesses incorporate Copilot securely and reliably. Sharp also integrates Microsoft Entra ID into its multifunction printers for enhanced authentication and security.
• DynaBook (Acquisition)coreStrategic or Co-development Partner · 1 January 2020Sharp Corporation acquired Dynabook (formerly part of Toshiba), expanding its portfolio to include laptop computers ideal for hybrid workstations. This acquisition strengthens Sharp's ability to offer comprehensive workplace technology solutions spanning from displays and printers to personal computing devices.
• charity:waterminorStrategic or Co-development Partner · 1 January 2019Sharp Europe partnered with charity:water, a non-governmental organization known for its 100% donation model, transparency, and collaboration with local organizations, to fund clean water projects in Ethiopia. The partnership has provided clean water to over 65,000 people in the Tigray region. Sharp Europe's total commitment to charity:water amounts to USD 3,774,590.45, funding 312 projects globally. This CSR partnership demonstrates Sharp's commitment to social responsibility beyond technology products.
• Relief Society of Tigray (REST)minorStrategic or Co-development Partner · 1 January 2019REST served as Sharp Europe's local execution partner for the charity:water project in Ethiopia's Tigray region. As the largest NGO in the region, REST handled on-the-ground implementation including hand-digging or drilling wells, creating local infrastructure, GPS mapping, and verifying water flow and quality. REST also implemented sustainability programs including water education, hygiene training, and community-led water committees.
• NEC (Sharp NEC Display Solutions)coreStrategic or Co-development Partner · 1 January 2019Sharp NEC Display Solutions is a joint venture between Sharp and NEC for professional display solutions. The partnership has achieved remarkable success with a 500% increase in the display sector in Europe, offering the most complete display product range ever. The joint venture combines Sharp's innovation capabilities with NEC's display expertise to serve the professional AV market across Europe.
• Microsoft (Collaboration Display)coreTechnology or Integration · 1 January 2019Sharp launched the world's first Windows collaboration display certified for Microsoft Skype for Business in 2019. This strategic product partnership integrates Sharp's display hardware with Microsoft collaboration software, enabling seamless meeting experiences in enterprise environments. Sharp's new A3 multifunction printers also integrate Microsoft Entra ID for token-based authentication.
• LinkedInminorGTM or Marketing PartnerSharp uses LinkedIn Lead Gen forms for sponsored content and LinkedIn InMails for recruitment, business development, and marketing campaigns. This enables Sharp to reach professional audiences with pre-populated lead forms drawn from LinkedIn member profiles.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ricoh: Ricoh is a leading direct competitor in multifunction printers, managed print services, and workplace collaboration, with a strong Italian channel and overlapping IT services portfolio through Ricoh Digital Services.
• Xerox: Xerox is a long-standing direct competitor in office MFPs, production print, and managed document services across Italy, with similar customer targeting across enterprise and public sector.
• HP Inc. HP is the global market leader in A3/A4 printers, multifunction devices, and managed print services, and competes directly with Sharp in Italy across office printing, document management, and increasingly IT services through HP Workforce Services.
• Lexmark: Lexmark competes directly with Sharp in enterprise A4 MFPs and managed print services, with strong presence in Italian enterprise and channel-led go-to-market.
• Brother: Brother is a direct competitor in the Italian SMB segment with A4 MFPs and printers, increasingly competing in A3 and managed print services where Sharp also targets SMEs.
• Konica Minolta: Konica Minolta competes directly with Sharp in A3 MFPs, managed print services, and professional displays across Italy, with comparable IT services offerings (managed IT, cybersecurity) and a long-standing Italian dealer channel.
• Kyocera Document Solutions: Kyocera is a direct competitor in A3/A4 MFPs and managed print services in Italy, with comparable sustainability positioning (long-life components, low total cost of ownership).
• Toshiba Tec (now Brother): Toshiba Tec is a historical competitor in A3 MFPs and managed print services across Italy and Europe, recently transitioned to Brother ownership, competing for similar enterprise and SME accounts as Sharp.
• Canon: Canon is a major direct competitor in A3/A4 MFPs, light production print, and managed print services across Italy and Europe, with overlapping software (uniFLOW) and professional display (projectors) portfolios.
• Logitech: Logitech is a direct competitor in meeting room and collaboration hardware (video conferencing, interactive displays) that competes with Sharp's BIG PAD and Windows Collaboration Display offerings in Italian enterprise meeting spaces.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SharpBusinessIT
• YouTubeyoutube.com/user/SharpEurope
• LinkedInlinkedin.com/company/sharp-business-italia

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sharp Business Systems Italia