Media Revolution, SRL

Name

Media Revolution, SRL

Legal name

Media Revolution SRL

Website

https://siteffect.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Enterprise Business Software

NAICS

Advertising Agencies (541810)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Industry-Specific Low-Code Platforms (Vertical App Platforms) (HDAEAKAL)

akta.pro secondary industries

Marketing Automation Platforms & Services (BPAFAFAC), Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB)

Keywords

• Enterprise SaaS platforms
• Affiliate marketing software
• Travel agency software
• AI customer support
• Field service management

Headquarters

HQ city

Santo Domingo

HQ country

Dominican Republic

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription-based SaaS: Services offered on subscription basis with automatic renewal unless cancelled. Subscriptions automatically renew unless cancelled before renewal date. Pricing can change with 30 days notice. Fees are non-refundable except as expressly stated in terms.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Media Revolution SRL (operating as Siteffect) develops and sells four enterprise SaaS platforms: an Affiliate Marketing Platform that helps businesses build, track and pay partner networks; Travel Agency Software for booking, GDS/API integrations and travel operations; an AI Support System that automates customer service with NLP across multiple channels; and DSpatcher, a field service management platform with scheduling, GPS-tracked mobile app and invoicing for trade professionals.

Product overview

Media Revolution SRL operates as a platform-plus-products company offering four distinct enterprise software solutions under the Siteffect brand: (1) the Affiliate Marketing Platform for managing partner networks with real-time tracking and automated payouts; (2) Travel Agency Software for comprehensive travel management including booking, CRM, and automated operations; (3) AI Support System for intelligent 24/7 customer service automation using NLP and sentiment analysis; and (4) DSpatcher for field service management serving trade professionals. All four products share enterprise-grade security, 99.9% uptime SLA, and API integration capabilities, serving 500+ clients across 15 countries since 2014.

Differentiator

Problem solved

Functional benefit

Products and services

• Affiliate Marketing Platform Comprehensive affiliate marketing solution that helps businesses build, manage, and scale partner networks with real-time conversion tracking, automated commission payouts across multiple currencies, multi-tier affiliate structures, AI-powered fraud detection and white-label capabilities, with REST API integration to e-commerce platforms, CRMs and payment gateways.
• Travel Agency Software Complete travel management platform for travel agencies covering booking management, GDS and supplier API integrations, dynamic packaging, customer portals, invoicing and reporting dashboards, supporting 180+ countries.
• AI Support System Intelligent AI-powered customer support system providing 24/7 automated responses using natural language processing, context/intent/sentiment understanding, multi-channel deployment (web chat, email, SMS, WhatsApp, social media), smart ticket routing, knowledge base integration and webhook-based workflow automation.
• DSpatcher Field service management platform for trade professionals (electricians, plumbers, HVAC technicians) featuring drag-and-drop scheduling, smart route optimization, offline-capable mobile app with automatic sync, GPS-verified time tracking, automated reminders, customer notifications, recurring job templates, invoicing, inventory tracking and QuickBooks integration.

Quantifiable outcome

• 40% average time saved for enterprise customers
• +8 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability7 records

Feature9 records

Scale indicators20 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Tidio: Tidio is an AI-powered customer support platform combining live chat, chatbots, and helpdesk. It is a direct competitor to Media Revolution's AI Support System, with comparable NLP, multi-channel deployment, and SMB/mid-market positioning.
• Jobber: Jobber is a field service management software for small and mid-sized trade businesses. It directly competes with DSpatcher in scheduling, dispatch, invoicing, and customer management for electricians, plumbers, and HVAC technicians.
• Traveltek: Traveltek provides travel technology solutions including booking platforms, GDS connectivity, and agency management. It competes directly with the Travel Agency Software product on booking management, dynamic packaging, and B2B travel workflows.
• PartnerStack: PartnerStack is a leading affiliate and partner management platform serving SaaS and e-commerce companies. It directly competes with Media Revolution's Affiliate Marketing Platform in the same product category with comparable features (real-time tracking, automated payouts, fraud detection).
• Travefy: Travefy is a travel agency management platform with itinerary building, supplier connectivity, and CRM features. It is a direct competitor to the Travel Agency Software for travel professionals and agencies.
• Tapfiliate: Tapfiliate is an affiliate tracking and management software serving e-commerce and SaaS businesses globally. It competes head-to-head with Media Revolution's Affiliate Marketing Platform on real-time tracking, multi-tier commissions, and affiliate payouts.

Broad incumbents

• Zendesk: Zendesk is a broad incumbent customer support and engagement platform with AI capabilities. It competes with the AI Support System product at a larger scale but generally targets higher-end enterprise segments.
• ServiceTitan: ServiceTitan is a leading field service management platform for trades (HVAC, plumbing, electrical). It is a broad incumbent competing with Media Revolution's DSpatcher product, offering more depth but at a higher price point and generally larger customer scale.
• HubSpot: HubSpot is a broad incumbent marketing, sales, and CRM platform with affiliate/partner management and customer support capabilities. While not a direct competitor to any single product, it is a comparable alternative for enterprise buyers evaluating integrated marketing technology.

Emerging players

• ReferralCandy: ReferralCandy is an affiliate and referral marketing platform for e-commerce brands. It is an emerging player with partial overlap with Media Revolution's Affiliate Marketing Platform, primarily focused on the SMB e-commerce segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/media-revolution-srl

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Media Revolution, SRL