What Strata Master does

Strata Master is a Sydney-based strata management company providing administrative, financial, and governance services to residential and commercial owners' corporations in Sydney's Lower North Shore and the wider Greater Sydney region. The firm has been in continuous operation since 1984 and operates from Cremorne, NSW with a small team of approximately 5 employees, suggesting a focused, boutique practice rather than a scaled multi-office operator. Services cover the standard strata management stack: convening and administering annual and extraordinary general meetings, levy collection, financial reporting and budgeting, insurance placement, by-law enforcement, contractor coordination, and ongoing committee advisory work for both residential and commercial schemes.

The company's digital surface area centers on three assets: Strata Max, a proprietary online owner and committee portal providing document, financial, and communication access; a free library of downloadable digital forms (AGM notices, by-laws, motions, etc.) targeted at committee members; and an education center and blog covering NSW strata legislation, owner responsibilities, and committee governance. These assets function primarily as service-delivery and lead-generation tools rather than as standalone monetized products. The business model is fee-for-service: management fees are charged per lot or per scheme, with ancillary revenue from insurance placement, administrative charges, and project oversight, supplemented by referral-driven new business acquired through industry reputation and content marketing. The firm is a member of Strata Community Association (NSW), the peak industry body, since July 2021.

Name

Strata Master

Legal name

Strata Master

Website

https://stratamaster.com.au

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

1–10 employees

Short description

Strata Master is a Sydney-based strata management firm, founded 1984, providing administrative, financial, and governance services to residential and commercial owners' corporations across the Lower North Shore and Greater Sydney via a 5-person team and a proprietary owner portal (Strata Max).

Ownership category

akta.pro rank

Product category

Strata Management Services

akta.pro primary industry

Condominium Association Management (BPAJAHAA)

Keywords

• Strata management services
• Property management
• Strata administration
• Owners corporation management
• Residential property management

Headquarters

HQ city

Cremorne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Strata Management Services: Professional strata management services provided to residential and commercial strata schemes. Services include administration, communication, online portal access, strata committee support, maintenance coordination, and renovation oversight. Revenue is generated through management fees charged to strata schemes.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Strata Master provides professional strata management services to residential and commercial strata schemes in Sydney's Lower North Shore and Greater Sydney areas. Services include financial administration, maintenance coordination with vetted contractors, by-law enforcement, strata committee support, meeting facilitation, and renovation approval oversight. The firm uses an online owner portal (Strata Max) for document access, levy payments, and record retrieval.

Product overview

Strata Master is a strata management services company offering professional services for residential and commercial strata schemes in Sydney's Lower North Shore and Greater Sydney. The core offering consists of Strata Management Services encompassing administration, communication, online portal access, committee support, maintenance, and renovation oversight. The company also provides the Strata Max platform for owner self-service, a suite of digital forms (Parking Permit, Key Registration, Repair Request, Records Search, Contact Update, Pet Application, Renovation Application), and educational resources including a blog and education center. The portfolio is service-oriented rather than a traditional software product suite.

Differentiator

Problem solved

Functional benefit

Products and services

• Strata Management Services Professional strata management services for residential and commercial strata schemes, covering financial administration, levy collection, strata roll maintenance, meeting facilitation, by-law enforcement, maintenance coordination with vetted contractors, after-hours emergency care, and renovation approval oversight.
• Strata Max Online Owner Portal

Quantifiable outcome

• Responds to all enquiries within 24 hours
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Strata Community Association (NSW)coreOthers · 1 July 2021Strata Master is a proud member of SCA (NSW), the peak body for the strata sector in NSW representing 2,000 strata managers. The company participates in the SCA (NSW) Professional Standards Scheme, approved by the NSW Government for 5 years from 1st July 2021. This membership provides an independent complaints handling process and ensures adherence to a Code of Ethics including professional standards, monitored by Professional Standards Australia.

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• Bright & Duggan: One of Australia's largest strata management groups, providing professional strata and building management services across multiple states. Comparable to Strata Master as a direct competitor offering the same core strata management services, but at significantly greater scale.

Direct peers

• Strata Plus: Strata management company providing administration, financial, and maintenance services to NSW strata schemes. Directly comparable service offering and geographic overlap with Strata Master.
• BCP Strata Management: Australian strata management firm offering traditional strata management services and owner portal access. Closely comparable to Strata Master in business model and target customer.
• Whittles Strata Management: Established Australian strata management company serving NSW and other states with similar services including levy administration, maintenance coordination, and committee support. Direct competitor to Strata Master.
• Dynamic Strata: Sydney-focused strata management firm serving residential and commercial schemes. Comparable boutique competitor operating in the same Greater Sydney market.
• Netstrata: Sydney-based strata management firm offering administration, financial management, and online owner portals for residential and commercial schemes. Highly comparable to Strata Master in service scope and geographic market.

Others

• Strata Community Australia (NSW): The peak industry body representing strata managers in NSW, of which Strata Master is a member. Comparable as an ecosystem organization setting professional standards that shape the competitive landscape in which Strata Master operates.

Emerging players

• Cohabit: Tech-enabled strata management platform offering digital tools for owners corporations and committees. Comparable as it targets the same strata scheme customers with a more software-led approach, potentially disrupting traditional managers like Strata Master.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/strata-master

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Strata Master