The Digital Factory

What The Digital Factory does

The Digital Factory is a small professional services firm, founded in 2019, headquartered in Belgrade, Serbia, and incorporated in the United States as Digital Factory LLC. The company provides integrated digital transformation services organized around five pillars: Digital & Business Strategy, Product Management (UX/UI design), Software Development, Digital Marketing Optimization, and Technology Innovation. It targets three customer segments — Startups, Sales & Marketing Businesses, and Enterprise (with Enterprise flagged as primary) — and delivers work via a remote-native, globally distributed operating model.

Core technical work is built on open-source full-stack tooling including React, Vue.js, Node.js, Express, Golang, Java, Python, Kotlin, AWS, PostgreSQL, MongoDB, Docker, Elastic, and GitHub, delivered through a micro-services architecture with reusable building blocks. Revenue is generated through professional services engagements on a project-based or long-term partnership basis, with pricing done on a quote/per-project basis rather than via publicly listed rates.

Go-to-market is sales-led and entirely direct, relying on the company website, LinkedIn presence, and consultative engagement with CTAs such as 'Estimate a project' and 'Join forces.' The company also positions industry-specific solutions across e-commerce, shipping management, digital wallet, small business administration, online audit, and community business management. Leadership consists of three executives: CEO Denis Gihan, CTO Ivan Kulic, and CPO Eugene Vasin.

Name

The Digital Factory

Legal name

Digital Factory LLC

Website

https://tdf.dev

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Digital Factory is a Belgrade-based, US-incorporated digital services firm offering full-stack software development, UX/UI design, digital strategy, marketing optimization, and technology innovation to startups, SMBs, and enterprises via a remote-native global delivery model.

Ownership category

akta.pro rank

Product category

Digital Transformation Services

akta.pro primary industry

Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI)

akta.pro secondary industry

Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD)

Keywords

• Digital transformation services
• Software development services
• Ux ui design
• Digital marketing optimization
• Technology innovation consulting

Headquarters

HQ city

Not specified

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Digital Transformation Consulting Services: The Digital Factory generates revenue through professional services engagements, providing digital strategy, product management, software development, digital marketing optimization, and technology innovation services to clients across Startup, SMB, and Enterprise segments. Engagements appear to be project-based or ongoing partnerships focused on co-creating, co-designing, making, delivering, and continuously improving digital products and services.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

The Digital Factory is a digital product agency that partners with startups, SMBs, and enterprises to co-create, design, build, deliver, and continuously improve digital products and services. Its five integrated service lines cover Digital & Business Strategy, Product Management (UX/UI design), Software Development, Digital Marketing Optimization, and Technology Innovation, leveraging a full-stack open-source technology ecosystem and a reusable micro-services architecture.

Product overview

The Digital Factory is a digital services firm offering a portfolio of professional services organized around five core offerings: Digital & Business Strategy, Product Management (UX/UI design), Software Development, Digital Marketing Optimization, and Technology Innovation. They serve startups, SMBs, and enterprises across multiple industries including e-commerce, shipping management, digital payments, small business administration, online audit, and community business management. The company positions itself as a long-term partner for co-creating, co-designing, making, delivering, and continuously improving digital products and services. Their service model focuses on adapting to client market needs through an integrated skillset approach, with solutions built using open-source technology and micro-services architecture.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital & Business Strategy Services Strategic consulting services targeting optimal digital positioning, refining segment-driven value propositions, and assessing online competition. Includes business architecture, business relations, account management, and customer success offerings for clients seeking a competitive digital winning machine.
• Product Management Services UX/UI design and innovation services delivering tailored customer experiences through a continuous design process based on thorough understanding of use-cases. Includes UX/UI design, motion design, graphic design, and copywriting.
• Software Development Services Full-stack software development services covering web, iOS, and Android development, back-end development, QA engineering, CRM development, and project management. Built on open-source technology and a micro-services architecture with reusable building blocks for efficient digital product delivery.
• Digital Marketing Optimization Services Custom-designed marketing platforms and programs based on target group expectations, customer journey mapping, and funnel management via data science. Includes PPC management, SEO, SSM, CJM, retention management, data analysis, and email marketing.
• Technology Innovation Services Innovation services leveraging big data, AI/ML, cloud services, and latest development practices. Includes DevOps engineering, software development, big data engineering, and AI/ML engineering.
• E-commerce Platform Solution Omnichannel eCommerce solution designed for medium businesses and enterprises.
• Shipping Management Solution eCommerce application for SMBs to manage and optimize shipments.
• Digital Wallet Solution Solution enabling customers to take advantage of wireless payments.
• Small Business Administration Solution Solution designed to handle CPA administration tasks for small businesses.
• Online Audit Platform Covid-19 era solution for efficient company audit collaboration.
• Community Business Management Solution Solution designed to disrupt traditional community business management models.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• SoftServe: SoftServe is a large IT services and digital consulting firm headquartered in Ukraine with Western European and US delivery. It provides custom software development, UX, AI/ML, and cloud engineering — comparable to TDF at a much larger scale, with similar service breadth and target enterprise clients.
• Globant: Globant is a large global digital transformation firm offering custom software, AI engineering, digital marketing, and UX services. While Latin American in origin, its global delivery model and integrated service lineup closely mirror TDF's positioning, just at a much larger scale.
• Thoughtworks: Thoughtworks is a global technology consultancy specializing in custom software, digital transformation, and AI/ML engineering for enterprise clients. Direct comparability to TDF's service mix (strategy, engineering, modern tech stacks), with a much larger scale and recognized brand.
• EPAM Systems: EPAM is a large global digital engineering services firm with origins in Eastern Europe (Belarus/Ukraine), offering custom software, product development, AI/ML, and digital transformation consulting. It is the dominant scaled incumbent in TDF's service category and geographic origin.
• Accenture (Digital / Song): Accenture's Digital and Song practices offer end-to-end digital transformation, custom software, and marketing services to global enterprises. It represents the scaled incumbent against which TDF competes for enterprise digital transformation engagements.

Direct peers

• Endava: Endava is a London-headquartered digital transformation and custom software development firm with major delivery centers in Eastern Europe (Romania, Serbia, Bulgaria). They serve a similar enterprise client base with full-stack digital services (strategy, design, engineering, automation) — directly comparable in offerings, geography, and target market to The Digital Factory.
• Ciklum: Ciklum is a global digital solutions and software engineering company with its engineering hub in Eastern Europe (Ukraine, with presence in Serbia). They offer custom software development, digital transformation, and managed engineering teams — directly comparable to TDF's service portfolio and regional delivery model.
• BGO Software: BGO Software is a small Eastern European (Bulgaria-based) digital product development firm offering custom software, UX/UI, and AI/ML services to startups and enterprises. Closely comparable to TDF in size, geography, and service offering.
• Infinum: Infinum is a digital product development agency headquartered in Croatia with strong Eastern European presence. They provide custom software, UX/UI, mobile, and AI/ML services to enterprise and startup clients — a very close match to The Digital Factory's profile in scale, geography, and service mix.

Emerging players

• Rho Business Banking (Rho): Rho is a US-based fintech business banking platform; this is included as a peer because TDF lists a 'Small Business Administration Solution' and 'Digital Wallet Solution' among its industry solutions, indicating TDF's product overlap with the SMB fintech/banking stack Rho serves.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks4 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/digital-factory-it

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Digital Factory