WASHLAB
WASHLAB is a family-owned laundry and dry cleaning service in NYC offering self-serve, wash-and-fold, commercial laundry, and pickup/delivery across 26+ Bronx, Manhattan, and Brooklyn neighborhoods to residential and small-business customers.
- Company typePrivate
- Founded-
- HeadquartersBronx, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What WASHLAB does
WASHLAB is a family-owned laundry and dry cleaning service headquartered at 791 Westchester Avenue in the Bronx, New York. The company operates a small multi-location footprint spanning the Bronx, Manhattan, and Brooklyn, with pickup and delivery coverage across 26+ neighborhoods. Its service portfolio includes self-serve laundromat usage, residential wash-and-fold, commercial laundry for hotels, restaurants, gyms, and salons, and door-to-door pickup and delivery. The company was formally established in 2017, building on 25+ years of family-operated laundromat operations.
The technology stack is minimal and outsourced: WASHLAB relies on a third-party online scheduling platform (trycents.com) and provides real-time order tracking with photo notifications. There is no proprietary mobile app, no API, and no in-house software development indicated. Order intake and route management are handled through this third-party tool, with operational execution performed by a 5-person team.
The business model is a hybrid of usage-based self-service revenue (coin/card-based laundromat transactions), transactional revenue (residential wash-and-fold paid per order), and recurring revenue from commercial accounts. The customer base is fragmented: residential demand comes from individual households across the served neighborhoods plus occasional short-stay rentals (e.g., Airbnb hosts), while commercial accounts span hospitality, food service, fitness, and salon verticals. No enterprise anchor customers or large-volume contracts are publicly disclosed.
WASHLAB firmographics
Firmographics- Name
- WASHLAB
- Legal name
- WASH LAB
- Website
- https://thewashlab.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- WASHLAB is a family-owned laundry and dry cleaning service in NYC offering self-serve, wash-and-fold, commercial laundry, and pickup/delivery across 26+ Bronx, Manhattan, and Brooklyn neighborhoods to residential and small-business customers.
- Ownership category
- akta.pro rank
WASHLAB industry classification
Industry- Product category
- Laundry Services
- NAICS
- Drycleaning and Laundry Services (except Coin-Operated) (812320), Coin-Operated Laundries and Drycleaners (812310), Linen and Uniform Supply (81233)
- akta.pro primary industry
- Standard Wash-and-Fold (Everyday Apparel) (HSAJABAA)
- akta.pro secondary industries
- Same-Day / Express Wash-and-Fold (HSAJABAB), Commercial / Small-Business Wash-and-Fold (Salons, Gyms, Spas, Airbnb Hosts) (HSAJABAE), Laundromat + Wash-and-Fold Hybrid Locations (HSAJAAAI)
Keywords
Where WASHLAB is headquartered
LocationHeadquarters
- HQ city
- Bronx
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
WASHLAB business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Wash and Fold (Residential): Residential customers schedule pickup and delivery of their laundry, which is professionally washed, dried, and folded. Same-day and next-day options are available. Residential orders typically have a minimum order weight or value and may incur delivery charges for certain locations.
- Commercial Laundry Services: B2B laundry services for restaurants, hotels, gyms, salons, and other businesses. Pricing is customized based on volume and frequency. Delivery fees may be waived for high-volume commercial clients.
- Self-Serve Laundry: Customers use the physical laundromat locations with self-serve machines, paying per use of the machines. Locations feature modern, well-maintained equipment with free Wi-Fi.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Residential wash and fold with pickup and delivery |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels2 records
WASHLAB product offering
Product offeringCore offering
WASHLAB operates a family-owned laundry service business in New York City offering professional wash-and-fold, self-serve laundromat facilities, and scheduled pickup and delivery across 26 Bronx and upper Manhattan neighborhoods. The company serves both residential households (busy families, seniors, Airbnb hosts) and commercial clients (hotels, restaurants, gyms, spas, salons) through a centralized Bronx processing facility and multiple laundromat locations in Manhattan and Brooklyn.
Product overview
WASHLAB is a laundry and dry cleaning service operating as a unified offering across multiple service formats. The company provides four core interconnected services: Self-Serve Laundry (customer-operated facilities with modern machines), Wash and Fold (full-service professional laundering with same-day/next-day options), Commercial Laundry (tailored B2B solutions for restaurants, hotels, gyms, and salons), and Pickup and Delivery (scheduled door-to-door collection and return of laundry items). The services are available at physical locations in the Bronx, Manhattan, and Brooklyn, with pickup and delivery extending to over 25 neighborhoods across NYC including Bronx, Harlem, and Washington Heights.
Differentiator
Problem solved
Functional benefit
Products and services
- Wash and Fold Professional wash, dry, and fold service where the WASHLAB team handles the entire laundry process for customers. Same-day and next-day options are available. Residential orders typically have a minimum order weight or value and may incur delivery charges for certain locations, with bulky items such as comforters, duvets, heavy blankets, or specialty fabrics incurring an extra per-item fee.
- Pickup and Delivery Door-to-door pickup and delivery service across 26 NYC neighborhoods in the Bronx and upper Manhattan (including Harlem and Washington Heights). Drivers collect laundry and return it cleaned and folded on scheduled dates, with real-time text updates and photo notifications confirming delivery.
- Commercial Laundry B2B laundry service for restaurants, hotels, gyms, salons, and other businesses handling linens, towels, sheets, and uniforms. Pricing is customized based on volume and frequency, with flexible scheduling and on-time delivery. Delivery fees may be waived for high-volume commercial clients.
- Self-Serve Laundry Self-service laundry facilities at physical laundromat locations in the Bronx, Manhattan, and Brooklyn, featuring state-of-the-art washers and dryers, free Wi-Fi, and comfortable seating. Customers pay per use of the machines and handle their own laundry at their own pace.
Quantifiable outcome
- Residential orders returned within 24-48 hours
- +1 more outcomes
Companies that use WASHLAB
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles2 records
WASHLAB technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
WASHLAB partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights3 records
WASHLAB competitors and assessment
Company assessmentBroad incumbents
- Mulberrys Garment Care: Mulberrys is a multi-location wash-and-fold and dry cleaning chain with pickup and delivery operations across multiple U.S. markets. It is a broad incumbent peer because it operates at greater geographic scale than WASHLAB while offering a similar residential and commercial laundry service mix.
- Tide Cleaners: Tide Cleaners is the Procter & Gamble-affiliated chain of wash-and-fold and dry cleaning stores with pickup and delivery. It is a broad incumbent peer to WASHLAB on the same core wash-and-fold category, with substantially greater brand and capital backing.
- Martinizing Dry Cleaning: Martinizing is a long-running U.S. dry cleaning and laundry franchise network with pickup and delivery. It is a broad incumbent peer offering overlapping services to WASHLAB's commercial and residential customers across many U.S. markets.
Direct peers
- Rinse: Rinse is a leading pickup-and-delivery laundry and dry cleaning service founded in San Francisco and operating across major U.S. cities including New York. It is a direct peer because it competes head-to-head with WASHLAB on residential wash-and-fold and B2B dry cleaning across overlapping NYC neighborhoods.
- Press Cleaners: Press Cleaners operates pickup-and-delivery wash-and-fold and dry cleaning services, including in the U.S. Northeast. It is a direct comparable to WASHLAB on residential wash-and-fold delivery and recurring service plans.
- Cleanly: Cleanly operated an on-demand laundry and dry cleaning subscription service in NYC with door-to-door pickup and delivery. It is a direct peer to WASHLAB on residential wash-and-fold subscription delivery models in the same geography.
- FlyCleaners: FlyCleaners is a New York-based on-demand laundry and dry cleaning pickup and delivery service. It is comparable to WASHLAB on the same core offering — NYC residential and commercial laundry with door-to-door pickup — and competes in overlapping boroughs and customer segments.
- Lapels Dry Cleaning: Lapels Dry Cleaning is a dry cleaning and laundry pickup/delivery franchise with multiple NYC-area locations. It competes with WASHLAB on residential and small-business pickup/delivery laundry and dry cleaning.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
WASHLAB social profiles
Digital presenceWASHLAB financial estimates
Financial estimateRevenue estimate
Valuation estimate
WASHLAB leadership team
Management profileNumber of profiles
WASHLAB funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
WASHLAB M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about WASHLAB
What does WASHLAB do?
WASHLAB operates a family-owned laundry service business in New York City offering professional wash-and-fold, self-serve laundromat facilities, and scheduled pickup and delivery across 26 Bronx and upper Manhattan neighborhoods. The company serves both residential households (busy families, seniors, Airbnb hosts) and commercial clients (hotels, restaurants, gyms, spas, salons) through a centralized Bronx processing facility and multiple laundromat locations in Manhattan and Brooklyn.
Is WASHLAB a public or private company?
WASHLAB is a private company. It is classified as family owned and is currently operating.
When was WASHLAB founded?
WASHLAB was founded in -1. It employs 1 to 10 people.
Where is WASHLAB based?
WASHLAB is headquartered in Bronx, United States, in the North America region.
How does WASHLAB make money?
Three revenue lines are on record. Wash and Fold (Residential) is the primary driver. The others are commercial Laundry Services and self-Serve Laundry.
Who are WASHLAB's main competitors?
Broad incumbents on record are Mulberrys Garment Care, Tide Cleaners and Martinizing Dry Cleaning. Direct peers are Rinse, Press Cleaners, Cleanly, FlyCleaners and Lapels Dry Cleaning.
Does WASHLAB have an API?
No public API is recorded for WASHLAB.
What industry is WASHLAB in?
WASHLAB's product category is Laundry Services. Its primary akta.pro industry code is HSAJABAA, Standard Wash-and-Fold (Everyday Apparel), with a secondary code of HSAJABAB, Same-Day / Express Wash-and-Fold. Its NAICS code is 812320.