SOUTHSIDE UNITED HEALTH CENTERS

What SOUTHSIDE UNITED HEALTH CENTERS does

United Health Centers (UHC) is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC) founded in 2003 in Winston-Salem, North Carolina, and is the only FQHC operating in Forsyth County. The organization was established through community organizing led by Neighbors for Better Neighborhoods and six neighborhood associations (Morningside, Southside, Waughtown Street, Easton, Flatrock, Belview) that identified healthcare access as a critical local need. UHC delivers comprehensive, integrated medical, dental, and behavioral health services under a certified Patient Centered Medical Home (PCMH) care model, with an on-site pharmacy at the Peters Creek location and an in-house laboratory. Core service lines include adult and pediatric primary care, women's health, prenatal and obstetrics care, family planning, chronic illness management, immunizations, free STD testing, PrEP prescriptions, behavioral health therapy and medication management, full-service dental care, WIC nutrition services, and Medicaid/ACA enrollment assistance.

UHC serves all patients regardless of insurance status and operates through three Winston-Salem locations: the Peters Creek Parkway headquarters (Suites 16-19), UHC @ The Commons on Felicity Circle, and the newly opened Waughtown Center. The organization is covered under the Federal Tort Claims Act (FTCA) as an FQHC, holds HRSA grant funding, and is supported by multiple North Carolina foundations (Winston Salem Foundation, Kate B Reynolds Charitable Trust, Blue Cross Blue Shield NC Foundation). Patient access is enabled through same-day walk-in appointments, 24/7 on-call medical staff, a sliding fee discount program for households at or below 200% of federal poverty level, and a Patient Portal providing 24-hour digital access to records and billing.

Revenue mechanics blend insurance reimbursements (Medicare, Medicaid, TriCare, major private plans), sliding-fee payments from uninsured and underinsured patients, pharmacy transaction revenue, charitable donations, and institutional grants. The go-to-market is community-led rather than commercial: outreach relies on health fairs, church and school partnerships, neighborhood associations, and a broad social media presence (Facebook, X, Instagram, LinkedIn, TikTok, YouTube). Strategic institutional partnerships with Wake Forest School of Medicine, Winston Salem State University School of Health Sciences, Atrium Health, Forsyth County Department of Public Health, Northwest AHEC, and NCCHCA provide clinical training pipelines, specialty referrals, and operational support.

Name

SOUTHSIDE UNITED HEALTH CENTERS

Legal name

United Health Centers

Website

https://uhcenters.org

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

United Health Centers is a nonprofit Federally Qualified Health Center in Winston-Salem, NC providing integrated medical, dental, and behavioral health services to uninsured, underinsured, and insured residents of Forsyth County across three clinic locations.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (62111), Other Outpatient Care Centers (62149)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

Keywords

• Community health services
• Primary medical care
• Behavioral health services
• Dental health services
• Federally qualified health

Headquarters

HQ city

Winston Salem, North Carolina

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Insurance Reimbursements: UHC accepts Medicare, Medicaid, TriCare, and most major private insurance plans. Revenue is generated through reimbursement for covered medical, dental, and behavioral health services provided to insured patients.
2. Sliding Fee Discount Program: Revenue from uninsured and underinsured patients based on a sliding fee scale determined by household income and family size. Patients at or below 200% of federal poverty level may qualify for discounted services.
3. Pharmacy Services: UHC Pharmacy at Peters Creek location dispenses medications, accepts major insurance plans and offers discounted drug prices for uninsured patients.
4. Grants and Foundation Support: United Health Centers receives funding support from foundations including Winston Salem Foundation, Kate B Reynolds Charitable Trust, HRSA, and Blue Cross Blue Shield North Carolina Foundation to support community health initiatives and operations.
5. Prenatal Care Services: Prenatal care services provided to pregnant patients, including obstetrics care during delivery and postpartum support.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

United Health Centers (UHC) is a nonprofit Federally Qualified Health Center (FQHC) providing comprehensive medical, dental, and behavioral health services to residents of Forsyth County, North Carolina, regardless of insurance status or ability to pay. Under a Patient Centered Medical Home (PCMH) care model, the organization delivers integrated primary care for all ages, full-service dentistry, mental health and substance abuse support, on-site laboratory and pharmacy services, prenatal care, WIC nutrition services, and free STD testing.

Product overview

United Health Centers is a Federally Qualified Health Center (FQHC) offering comprehensive, integrated healthcare services as a single unified care model. The organization provides medical services (infant through senior care, women's health, prenatal care, chronic illness management, immunizations, laboratory services, STD testing), dental services (fillings, bridges, root canals, crowns, extractions, pediatric dentistry), and behavioral health services (therapy, medication management, crisis support) under one roof. Additional offerings include an on-site pharmacy at the Peters Creek location, health support services (care management, social work, WIC program), and financial assistance programs including a sliding fee discount program and Health Insurance Marketplace enrollment assistance. The organization operates as a certified Patient Centered Medical Home (PCMH) care model and provides a patient portal for 24/7 access to health records.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Services
• Dental Services
• Behavioral Health Services
• Health Support Services
• UHC Pharmacy @ Peters Creek
• Sliding Fee Discount Program
• Health Insurance Marketplace and Medicaid Enrollment Assistance

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

17 partnerships are on record, tiered major, core, moderate and minor.

• Winston Salem FoundationmajorOthersCommunity foundation providing grant support to enable UHC's community health programs and services.
• Kate B Reynolds Charitable TrustmajorOthersCharitable trust supporting healthcare access initiatives in North Carolina communities.
• Health Resources Services Administration (HRSA)coreOthersFederal agency that provides grant funding and FQHC designation support to United Health Centers as part of the federal health center program.
• Blue Cross Blue Shield North Carolina FoundationmajorOthersFoundation supporting healthcare access and community health initiatives in North Carolina.
• Wake Forest School of Medicine, Department of Family MedicinemajorStrategic or Co-development PartnerInstitutional partner providing clinical training opportunities and supporting UHC with staff time and in-kind donations. Medical residents may rotate through UHC facilities.
• Winston Salem State University School of Health SciencesmajorStrategic or Co-development PartnerInstitutional partner supporting UHC with staff time and in-kind donations. Provides clinical education opportunities for health sciences students.
• Healthcare Access Forsyth CountymajorStrategic or Co-development PartnerInstitutional partner providing support for healthcare access programs and connecting patients with specialty services at little to no cost through programs like Atrium's Charity Care.
• Forsyth County Department of Public HealthmajorStrategic or Co-development PartnerInstitutional partner supporting public health initiatives and community health programs.
• Northwest AHECmoderateStrategic or Co-development PartnerArea Health Education Center providing continuing education and training support for healthcare professionals.
• Neighbors Better NeighborhoodsmajorStrategic or Co-development PartnerCommunity organization that led the original community organizing activities in 2003 that resulted in the founding of UHC. Historical partner in establishing healthcare services in southeastern Winston-Salem neighborhoods.
• Atrium HealthmoderateStrategic or Co-development PartnerHealthcare system partner providing access to specialists and additional services through Atrium's Charity Care program for qualifying UHC patients.
• March of DimesminorOthersNonprofit organization supporting maternal and infant health programs.
• Hispanic League Forsyth CountymoderateStrategic or Co-development PartnerCommunity organization supporting health access initiatives for the Hispanic/Latino community in Forsyth County.
• Big Brothers Big Sisters Forsyth CountyminorStrategic or Co-development PartnerYouth mentorship organization collaborating on community health initiatives.
• Knollwood Baptist ChurchminorStrategic or Co-development PartnerCommunity partner providing support for health programs and outreach initiatives.
• NCCHCA (North Carolina Community Health Center Association)moderateStrategic or Co-development PartnerState association representing and supporting community health centers in North Carolina.
• Collaborative Community PartnersmoderateStrategic or Co-development PartnerCoalition of community organizations working together on neighborhood health initiatives.

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Blue Ridge Community Health Services: Western North Carolina FQHC offering medical, dental, behavioral health, and pharmacy services on a sliding-fee scale across multiple locations — strong structural and mission parallel to United Health Centers.
• Goshen Medical Center: Large North Carolina FQHC with dozens of service locations providing comprehensive primary care, dental, and behavioral health to underserved populations — comparable FQHC operating model and community health center value proposition.
• Kintegra Health: North Carolina FQHC (formerly Gaston Family Health Services) operating integrated medical, dental, behavioral, and pharmacy services across multiple counties — directly comparable integrated FQHC model and underserved-patient focus.
• Roanoke Chowan Community Health Center: North Carolina FQHC providing comprehensive primary care, dental, behavioral health, and pharmacy on a sliding-fee scale across multiple sites — closely comparable community health center model and revenue mix.
• Piedmont Health Services: North Carolina-based Federally Qualified Health Center operating multiple community clinic sites with integrated medical, dental, and behavioral health under a sliding-fee model — directly comparable mission, structure, and patient mix to United Health Centers.
• Rural Health Group: North Carolina FQHC operating multiple community health centers serving rural and underserved counties with integrated primary care, dental, and behavioral health services — closely mirrors UHC's patient-centered, multi-site community health model.

Broad incumbents

• Novant Health: Large North Carolina health system with extensive primary care and specialty presence in the Piedmont Triad — competes for insured and Medicaid patients in UHC's core geography while offering a broader service portfolio.
• Atrium Health Wake Forest Baptist: Major regional health system headquartered in Winston-Salem with broad primary care, specialty, and charity-care programs — a competing provider for the same Forsyth County patients and an existing referral partner to UHC.

Others

• NCCHCA (North Carolina Community Health Center Association): State-level association representing and supporting North Carolina community health centers — adjacent ecosystem partner that provides advocacy, training, and shared services to UHC and its direct peers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/uhcofws
• YouTubeyoutube.com/@uhcws
• Facebookfacebook.com/share/19PsrkrMmk/?mibextid=wwXIfr
• LinkedInlinkedin.com/company/southside-united-health-centers
• Instagraminstagram.com/uhcws
• TikToktiktok.com/@uhcofws

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SOUTHSIDE UNITED HEALTH CENTERS