Veteran Health Association

What Veteran Health Association does

Veteran Health Association (VHA) is an Australian private healthcare organisation founded in 2015 and headquartered on the Gold Coast, Queensland. It operates an integrated, multidisciplinary allied-health service exclusively for Australian veterans, delivering psychology, physiotherapy, and exercise physiology concurrently at a single appointment in a health-club setting rather than in a traditional clinical environment. Its flagship Veterans' Better Life Program is supplemented by two funded add-ons — the Veterans' Diabetes Management Program and the Veterans' Dietitian Service — and is shaped by veterans for veterans using a biopsychosocial model.

The business is built on a small operational core of 18 employees delivering services across three regional markets (Gold Coast, Brisbane, Tweed Shire) with planned expansion into additional sites via an active waitlist. VHA's distribution relies on a GP referral network, testimonial-led social media (Instagram, Facebook, X), an email newsletter, and a community-organisation referral ecosystem comprising RSL, Open Arms, Legacy Gold Coast, Queensland TPI, Veterans Care Association, and the Timor Awakening Program. There is no proprietary technology platform, no AI/ML capability, and no disclosed intellectual property; the "product" is fundamentally the care protocol and venue model.

Commercially, VHA is a fully DVA-funded (Department of Veterans' Affairs) service. Revenue is generated by billing DVA Health Cards (Gold and White) upon GP referral, with no out-of-pocket costs to eligible veterans; a dedicated DVA Payments Manager administers this revenue stream. The organisation has not disclosed revenue, has not raised external funding, and is privately held with no parent company, making VHA an organic-growth, government-payer-dependent specialist provider.

Name

Veteran Health Association

Legal name

Veteran Health Association

Website

https://veteranhealth.com.au

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Veteran Health Association is an Australian private healthcare organisation that delivers integrated multidisciplinary allied-health services (psychology, physiotherapy, exercise physiology) to Australian veterans via GP referral, funded by DVA Health Card billing at health-club venues across Queensland and northern New South Wales.

Ownership category

akta.pro rank

Product category

Veteran Healthcare Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Adult Day Rehabilitation & Therapy Programs (PT/OT/SLP) (HLADAIAD)

akta.pro secondary industry

Veterans Adult Day Programs (HSABANAH)

Keywords

• Veteran healthcare services
• Allied health services
• Multidisciplinary care
• Exercise physiology services
• Psychology services

Headquarters

HQ city

Gold Coast

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Government-Funded Healthcare Services: VHA operates as a fully funded healthcare service for eligible veterans. Revenue is generated through DVA (Department of Veterans' Affairs) Health Card billing. DVA Health Cards (Gold and White) are accepted as payment upon a GP referral. The program is free for eligible DVA card holders with no out-of-pocket costs. Some restrictions apply for white card holders. Non-DVA card holders may have different arrangements.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Veteran Health Association operates a fully funded multidisciplinary allied-health service for Australian veterans, delivered as the Veterans' Better Life Program—coordinating psychology, physiotherapy, and exercise physiology concurrently at a single appointment, one location, and with one team inside health club venues. Two add-on services (Veterans' Diabetes Management Program and Veterans' Dietitian Service) extend the core offering to eligible DVA Health Card holders.

Product overview

Veteran Health Association operates as a unified healthcare service organization offering a flagship Veterans' Better Life Program as its core product, supplemented by two add-on services: the Veterans' Diabetes Management Program and the Veterans' Dietitian Service. The core program is a fully funded multidisciplinary one-stop-shop delivering concurrent psychology, physiotherapy, and exercise physiology treatments at health clubs. The diabetes and dietitian programs integrate with the core program as add-on services for eligible participants requiring additional chronic disease management and nutrition support. All services are delivered in a relaxed veteran-friendly environment with no out-of-pocket costs for DVA Health Card holders.

Differentiator

Problem solved

Functional benefit

Products and services

• Veterans' Better Life Program A fully funded one-stop-shop multidisciplinary healthcare program delivering psychology, physiotherapy, and exercise physiology services concurrently at health clubs. It provides tailored individualised treatment plans that support eligible Australian veterans (DVA Gold and White Health Card holders, accessed via GP referral) to improve mental and physical health outcomes.
• Veterans' Diabetes Management Program A fully funded diabetes education and management program delivered by a Diabetes Educator, integrating early intervention, education, and ongoing support and monitoring for veterans diagnosed with diabetes or prediabetes (or at high risk of developing diabetes). It is offered as an add-on to the Veterans' Better Life Program for eligible DVA Health Card holders.
• Veterans' Dietitian Service A fully funded nutrition support service delivered by an Accredited Practising Dietitian, providing personalised nutrition plans, meal planning, and ongoing dietary support to help veterans improve health outcomes. It is offered as an add-on within the Veterans' Better Life Program for eligible DVA Health Card holders.

Quantifiable outcome

• Nearly 60% of AUSDRISK screened program participants either have diabetes or are at high risk of developing the disease
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• RSL (Returned and Services League of Australia)coreStrategic or Co-development PartnerVHA is committed to working with the RSL as part of its network of veteran support organizations. The RSL is one of the key veteran community organizations VHA collaborates with to support Australian veterans.
• Open Arms - Veterans & Families CounsellingcoreStrategic or Co-development PartnerVHA works with Open Arms, Australia's leading provider of counselling services for veterans and their families. This partnership supports the veteran community through mental health and wellbeing services.
• Legacy Gold CoastcoreStrategic or Co-development PartnerVHA collaborates with Legacy Gold Coast, an organization dedicated to caring for the families of fallen Australian Defence Force personnel. This partnership extends VHA's reach to veteran families.
• Queensland TPI (Totally and Permanently Incapacitated) AssociationcoreStrategic or Co-development PartnerVHA works with Queensland TPI Association, which represents veterans who are totally and permanently incapacitated due to their service. This partnership supports the most seriously injured veterans.
• Veterans Care AssociationcoreStrategic or Co-development PartnerVHA collaborates with Veterans Care Association to support Australian veterans through advocacy, claims assistance, and community support services.
• Timor Awakening ProgramminorStrategic or Co-development PartnerVHA works with the Timor Awakening Program, which supports Australian veterans who served in Timor-Leste (East Timor) operations. This partnership connects VHA with veterans from specific operational deployments.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Others

• Defence Health: Private health insurer serving ADF members, veterans, and their families. Comparable as a payer-side participant in the Australian veteran health ecosystem, potentially a future partner or alternative funding channel for VHA.

Regional players

• RSL Queensland: Queensland division of the RSL delivering veteran advocacy, wellbeing, and community support across the same geographies where VHA operates. Comparable as a regional veteran services network and key VHA referral partner.

Direct peers

• RSL Lifecare: RSL-affiliated NSW-based veteran care provider delivering health, wellbeing, and residential services to veterans and their families. Comparable veteran-focused health and wellbeing provider with DVA funding exposure.
• Mates4Mates: Australian veteran-focused organization delivering physical rehabilitation, mental health, and social support programs to current and ex-ADF members, including DVA-funded services. Directly comparable multidisciplinary veteran health model with similar government funding pathways.
• Legacy Australia: National veteran welfare organization supporting the families of deceased and incapacitated ADF veterans. Comparable as an established veteran support network that VHA partners with for community reach and referral pathways.
• Open Arms - Veterans & Families Counselling: Australia's leading DVA-funded counselling and mental health service for veterans and their families. Comparable as a DVA-funded veteran-focused health service, though narrower in scope (psychological rather than multidisciplinary allied health).
• Soldier On Australia: Australian not-for-profit delivering physical health, mental health, and employment support programs to veterans. Comparable as a multi-service veteran wellbeing provider, though with broader social/employment programming alongside health.
• Veterans Care Association: Australian organization providing advocacy, claims assistance, and community support services to veterans. Comparable as a veteran support ecosystem partner that VHA collaborates with for referral pathways.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/veteranhealthassociation
• Instagraminstagram.com/veteranhealthassociation
• LinkedInlinkedin.com/company/veteran-health-association

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Veteran Health Association