Works
- Company typePrivate
- Founded2019
- HeadquartersSan Francisco, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Works firmographics
Firmographics- Name
- Works
- Legal name
- Trusted, Inc.
- Website
- https://works.ai
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Works industry classification
Industry- Product category
- Healthcare Workforce Management Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Calendar, Resource & Capacity Management (HLACADAB)
- akta.pro secondary industries
- Workforce Management & Scheduling (BPACAPAI), Workforce Management Administration (Labor Forecasting, Rostering, OT Rules) (BPAAAHAD)
Keywords
Where Works is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Markets served
Works business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Platform/Subscription Fees (Healthcare Systems): Works sells its AI-powered scheduling platform to healthcare systems on a subscription basis. The platform is sold as an enterprise SaaS solution integrated with existing scheduling systems. Pricing is not publicly disclosed and appears to be negotiated based on health system size, number of facilities, and clinical users. The company targets large multi-hospital health systems as primary customers.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels8 records
Works product offering
Product offeringCore offering
Works sells an AI-powered clinical workforce scheduling platform that integrates with healthcare systems' existing enterprise scheduling software (UKG, Symplr, ShiftWizard) to automate the full scheduling lifecycle. Its core product, Works OnDemand, autonomously recruits clinical staff for open shifts using dynamic pricing and tiered distribution, while Works Flex handles agency labor procurement and Works Credentialing manages nurse licenses and competencies.
Product overview
Works.ai is an AI-powered clinical workforce scheduling platform developed by Trusted Health and launched in 2019. The platform operates as an intelligence layer that integrates with existing enterprise scheduling systems (UKG, Symplr, ShiftWizard, SmartSquare) to automate the end-to-end clinical scheduling lifecycle. The core product, Works OnDemand, combines with Works Flex (for agency labor procurement), Works Credentialing (for nurse credentials management), the Works Mobile App (for shift claiming), and the Works Dashboard (for workforce analytics) to enable health systems to reduce premium labor costs, improve fill rates, and empower clinical workforce flexibility. The platform supports tiered workforce layers including core staff, part-time, float pools, internal travel/gig nurses, and external agency, with AI capabilities including dynamic pricing, autonomous shift management, predictive analytics, process automation, and constraint-based schedule optimization.
Differentiator
Problem solved
Functional benefit
Brands
- Works.ai: AI-powered clinical scheduling platform for healthcare workforce management
- Works OnDemand
- Works Flex
Products and services
- Works OnDemand An AI-powered platform that automates the full clinical scheduling lifecycle including pre-publication agent-assisted schedule balancing, post-publication proactive open shift recruitment, and day-of pre-deployment of float resources for healthcare systems.
- Works Flex A procurement solution for long-term agency labor that streamlines contingent labor acquisition and refocuses the user experience on clinical hiring managers within healthcare systems.
- Works Credentialing A credentialing system that maintains a complete accounting of every nurse working across workforce layers, validating credentials, licenses, competencies, and unit-specific skill profiles, and integrating with staffing and scheduling systems to push opportunities to eligible clinicians.
- Works Mobile App A mobile application that enables clinicians to view open shifts across facilities, claim shifts matching their credentials and preferences, receive targeted shift notifications, filter shift types, and access systemwide shift opportunities from a smartphone.
- Works Dashboard A centralized management interface providing real-time visibility into labor costs, fill rates, and coverage gaps across the enterprise, enabling managers to monitor upcoming fill rates, track workforce metrics, and access data for proactive decision-making and KPI analysis.
Quantifiable outcome
- 30-44% reduction in premium/incentive labor costs
- +7 more outcomes
Companies that use Works
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles2 records
Works technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability6 records
Feature8 records
Works partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Trusted HealthcoreTrusted Health is the parent company and developer of the Works.ai platform. Founded in 2017 with a focus on connecting clinicians with flexible job opportunities, Trusted Health launched Works.ai in 2019 to drive broader impact for health system partners. Works is developed and operated by Trusted, Inc., and Trusted Health conducts all sales, implementation, and ongoing product development for the Works platform.
- UKGcoreWorks integrates with UKG (Pro and Dimensions) inpatient scheduling systems. The company maintains a dedicated FAQ page for UKG clients and UKG is prominently featured as one of three primary scheduling system integrations on the Works homepage. UKG scheduling systems serve as the core data source for shift information, staff rosters, and schedule state that Works reads and writes to via integration.
- SymplrcoreWorks integrates with Symplr inpatient scheduling. Southern Illinois Healthcare (a Symplr user) is featured as a case study demonstrating Works' ability to work within legacy Symplr API scheduling environments without requiring a system replacement.
- ShiftWizardcoreWorks integrates with ShiftWizard inpatient scheduling. Deaconess Health System (a ShiftWizard user) is featured as a case study customer, demonstrating the integration capability.
Scale indicators20 records
Recent moves6 records
Expansion highlights5 records
Works competitors and assessment
Company assessmentBroad incumbents
- AMN Healthcare: AMN Healthcare is one of the largest U.S. healthcare staffing and workforce solutions companies, offering managed services, locum tenens, and technology-enabled staffing. It competes for the premium labor cost reduction opportunity Works addresses.
- UKG (Ultimate Kronos Group): UKG is a workforce management and HCM vendor whose scheduling products are the most common integration partners for Works. UKG's size and customer base mean it could absorb Works' AI layer features into its own roadmap.
- symplr: symplr is a leading healthcare workforce, credentialing, and scheduling platform that integrates with Works as a partner. As an incumbent with deep health system penetration, symplr could natively build AI scheduling features that compete directly with Works.
- Workday: Workday is a major HCM and workforce planning platform increasingly expanding into healthcare scheduling via partnerships and acquisitions. Its enterprise footprint and AI roadmap make it a long-term competitive threat to Works.
- Aya Healthcare: Aya Healthcare is a large healthcare staffing firm with proprietary technology for placing travel nurses and allied health clinicians. It overlaps with Works Flex's long-term agency labor procurement use case for health systems.
Direct peers
- ShiftMed: ShiftMed is an on-demand healthcare staffing marketplace that connects hospitals with credentialed clinicians (mostly nurses) for shift coverage via a mobile app. It directly overlaps with Works OnDemand's open shift marketplace and mobile claiming experience for healthcare systems.
- Vivian Health: Vivian Health is a healthcare job marketplace and credentialing platform for clinicians, increasingly expanding into shift-based staffing and workforce tools for health systems. It overlaps with Works' shift marketplace and clinician matching capabilities.
- HealthcareSource (symplr): HealthcareSource, now part of symplr, offers healthcare-specific talent acquisition and workforce management software. It addresses adjacent HR/wFM use cases in health systems and competes for the same enterprise buyer.
- ShiftKey: ShiftKey operates a PRN and per-diem shift marketplace that lets independent healthcare professionals claim shifts at facilities. It competes with Works in the open shift recruitment and mobile shift-claiming workflow for health systems.
- Prolucent Health: Prolucent Health provides AI-driven workforce solutions for healthcare, including labor analytics, float pool management, and contingent staffing optimization. It targets the same health system pain points (premium labor, fill rates) as Works.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Works social profiles
Digital presenceWorks compliance and trust
Trust signalCompliance3 records
Works financial estimates
Financial estimateRevenue estimate
Valuation estimate
Works leadership team
Management profileNumber of profiles
Profiles1 record
Works funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Works M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Works
What does Works do?
Works sells an AI-powered clinical workforce scheduling platform that integrates with healthcare systems' existing enterprise scheduling software (UKG, Symplr, ShiftWizard) to automate the full scheduling lifecycle. Its core product, Works OnDemand, autonomously recruits clinical staff for open shifts using dynamic pricing and tiered distribution, while Works Flex handles agency labor procurement and Works Credentialing manages nurse licenses and competencies.
Is Works a public or private company?
Works is a private company. It is classified as venture growth investor backed and is currently operating.
When was Works founded?
Works was founded in 2019. It employs 1 to 10 people.
Where is Works based?
Works is headquartered in San Francisco, United States, in the North America region.
How does Works make money?
One revenue line is on record: platform/Subscription Fees (Healthcare Systems).
Who are Works's main competitors?
Broad incumbents on record are AMN Healthcare, UKG (Ultimate Kronos Group), symplr, Workday and Aya Healthcare. Direct peers are ShiftMed, Vivian Health, HealthcareSource (symplr), ShiftKey and Prolucent Health.
Does Works have an API?
No public API is recorded for Works.
What industry is Works in?
Works's product category is Healthcare Workforce Management Software. Its primary akta.pro industry code is HLACADAB, Calendar, Resource & Capacity Management, with a secondary code of BPACAPAI, Workforce Management & Scheduling. Its NAICS code is 54151 and its SIC code is 7372.