ZorgSaam Twenterand

What ZorgSaam Twenterand does

ZorgSaam Twenterand is a Dutch nonprofit foundation (Stichting ZorgSaam Twenterand) that serves as the central social welfare, wellbeing, and healthcare information point (Zorginformatiepunt) for the municipality of Twenterand in the Overijssel province of the Netherlands. Operating from its secretariat in Vroomshoop and reaching residents across the villages of Den Ham, Vriezenveen, Westerhaar-Vriezenveensewijk, and Vroomshoop, the organization delivers advice and direct services spanning household support under the WMO (Wet Maatschappelijke Ondersteuning), personal alarm systems (personenalarmering), transport, housing, day activities and guidance, form-filling assistance, and a Meldpunt Geldzorgen (financial concerns reporting point). It also runs Kansrijk Opgroeien, a continuous family-support program from pregnancy through age 18, and Wegwijs Twenterand, a municipal social map platform developed in cooperation with Gemeente Twenterand.

The organization's product surface is delivered primarily through people rather than technology. Personenalarmering devices (neck/wrist transmitters, fall detectors, pull cords, door/window sensors, Easy Press) connect through Altide's monitoring center, with optional Vodafone SIM-based mobile connectivity. There is no proprietary technology platform; the Wegwijs Twenterand social map functions as a directory of services rather than an AI-driven matching engine. ZorgSaam Twenterand partners with Impacter Twenterand on youth employment, with Buurtkracht Twenterand and opbouwwerkers (neighborhood outreach workers) on community events such as 'Groet & Ontmoet' and 'Burgerhelden van de Buurt', with Evenmens on volunteer companionship, and uses a related foundation (Stichting ZorgSaam Twenterand Projecten) as the legal vehicle for renting personal alarm hardware to residents.

The business model is municipal grant funding combined with a small direct-pay rental stream from personenalarmering subscriptions. Services to residents are largely free or subsidized, including low-income support schemes (Gemeentepolis municipal health insurance, Volwassenenfonds Sport en Cultuur, Kinderhulp, Stichting Babyspullen, and Menstruatie Uitgifte Punt). With 35 paid staff and 217+ active volunteers, the organization operates a community-led go-to-market model reliant on neighborhood outreach, social media (Facebook, Instagram), and word-of-mouth through its volunteer network, with no commercial sales motion or external customer base beyond Twenterand residents.

Name

ZorgSaam Twenterand

Legal name

Stichting ZorgSaam Twenterand

Website

https://zorgsaamtwenterand.nl

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

ZorgSaam Twenterand is a Dutch nonprofit foundation serving as the central social welfare and healthcare information point for residents of the Twenterand municipality, delivering WMO household support, personal alarms, youth programs, and low-income schemes funded by the municipality and supported by 217+ volunteers.

Ownership category

akta.pro rank

Headquarters

HQ city

Vroomshoop

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Municipal Government Funding: ZorgSaam Twenterand is funded by the municipality of Twenterand to provide social welfare, wellbeing, and community support services to residents. Services are provided at low or no cost to residents.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

ZorgSaam Twenterand is a Dutch non-profit foundation that delivers social welfare, wellbeing, and community healthcare support services to residents of the Twenterand municipality in the Netherlands. It operates a centralized information hub (Zorginformatiepunt) and coordinates household help, personal alarm monitoring, transport, housing assistance, day activities, youth/family support, and community connection programs through a combination of paid staff and a large volunteer network.

Product overview

ZorgSaam Twenterand is a local healthcare and welfare organization serving the municipality of Twenterand in the Netherlands. The organization operates as a unified service platform offering advisory and support services across multiple domains: household support (WMO), personal alarm systems (personenalarmering), transport, housing, day activities, guidance, and community activities. Additionally, it administers government support schemes for low-income residents including municipal health insurance (Gemeentepolis), sports/culture funds, child assistance, baby supplies, and menstrual product distribution. The organization also runs Kansrijk Opgroeien for family support from pregnancy through adolescence, maintains the social map Wegwijs Twenterand, coordinates volunteer work including the Impacter Twenterand youth program, and organizes community activities. The Zorginformatiepunt serves as the central information point for all these services.

Differentiator

Problem solved

Functional benefit

Products and services

• Huishoudelijke hulp (Household Help) Domestic assistance service providing household help to residents of Twenterand who need support with daily living tasks at home, primarily elderly and vulnerable residents.
• Personenalarmering (Personal Alarm System) Monthly personal alarm subscription that allows vulnerable residents (primarily elderly living independently) to call for emergency help via a connected device, with monitoring integrated through partner Altide.
• Vervoersdienst (Transport Service) Volunteer-driven transport service that helps Twenterand residents, especially those with limited mobility, get to appointments, social activities, and errands.
• Woningaanpassingen (Housing Adaptations) Service assisting residents with practical housing modifications to enable safer, more independent living at home, particularly for elderly and disabled residents.
• Dagbesteding (Day Activities) Structured daytime activity programmes supporting vulnerable residents, including elderly and those needing social activation, providing meaningful daily engagement and respite for caregivers.
• Jeugd- en gezinsondersteuning (Youth and Family Support) Support programmes aimed at children, young people, and families in Twenterand, addressing parenting questions, family challenges, and youth welfare needs.
• Gemeenschapsactiviteiten (Community Activities) Organised community activities designed to connect residents, reduce social isolation, and strengthen neighbourhood ties within the Twenterand municipality.
• Regelingen voor minima (Support Schemes for Low-Income Residents) Information and facilitation of municipal and charitable support schemes, including financial aid and benefits, targeted at Twenterand residents on minimum incomes.
• Zorginformatiepunt (Care Information Point) Centralised walk-in and telephone information hub where Twenterand residents can ask questions about care, welfare, and wellbeing services and be directed to the appropriate support.

Quantifiable outcome

• 217+ volunteers active in supporting community services

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Impacter TwenterandcoreStrategic or Co-development PartnerImpacter Twenterand is a youth employment and development program. ZorgSaam Twenterand collaborates with Impacter to support young people in the municipality, providing routes for personal development and employment opportunities. The partnership is designed to help youth navigate toward work and social participation.
• Gemeente Twenterand (Twenterand Municipality)coreStrategic or Co-development PartnerThe municipality of Twenterand is the primary funder and partner of ZorgSaam Twenterand. ZorgSaam operates on municipal mandate to deliver social welfare, wellbeing, and community services. Wegwijs Twenterand, the social map platform, was established on initiative of ZorgSaam in cooperation with the municipality.
• AltidecoreTechnology or IntegrationAltide operates the alarm monitoring center (meldkamer) that receives alerts from ZorgSaam's personenalarmering (personal alarm) service. When a resident presses their alarm, the system connects to Altide's central station, which assesses the situation and dispatches appropriate help.
• EvenmensminorStrategic or Co-development PartnerEvenmens provides volunteer companionship services. ZorgSaam can refer residents who would benefit from a volunteer companion (e.g., someone to go shopping or for a walk with) to Evenmens.
• Stichting ZorgSaam Twenterand ProjectencoreOthersThis foundation is the legal entity through which personenalarmering services are rented to residents of Twenterand. It operates under the ZorgSaam umbrella to deliver specific services.
• Buurtkracht TwenterandcoreStrategic or Co-development PartnerBuurtkracht Twenterand brings together neighborhood outreach workers who connect with residents. ZorgSaam Twenterand collaborates with Buurtkracht on community events such as 'Groet & Ontmoet' (Greet & Meet) sessions, which bring residents together across the municipality's villages.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Incluzio: Incluzio is a large Dutch social services provider delivering WMO support, household assistance, youth care, and welfare services across multiple municipalities. Comparable to ZorgSaam in service portfolio (WMO, household support, welfare) but operates at significantly greater scale across many regions.

Direct peers

• Philadelphia Zorg: Philadelphia supports people with intellectual disabilities through housing, day activities, and community participation programs. Comparable to ZorgSaam's day activities, guidance, and community participation offerings, though focused specifically on the disability segment.
• Humanitas DMH: Humanitas DMH provides social support, household help, day activities, and welfare services across Dutch municipalities. Comparable to ZorgSaam in providing day activities, guidance, and social support services to vulnerable groups.
• Buurtzorg Nederland: Buurtzorg is a Dutch community-based care organization built on small local teams and a strong volunteer/community ethos. Highly comparable to ZorgSaam's community-led, neighborhood-based delivery model, though Buurtzorg focuses on home nursing rather than broader welfare services.
• MEE NL: MEE is a Dutch nonprofit network providing information, advice, and support to people with disabilities and chronic conditions. Comparable to ZorgSaam's Zorginformatiepunt role as a centralized information and guidance hub for vulnerable residents.

Regional players

• De Zorgboog: De Zorgboog provides elderly care, household support, day activities, and personal alarm services in the Helmond region of the Netherlands. Highly comparable to ZorgSaam in elderly services and personal alarm delivery, though broader in clinical care offerings.
• Stichting Welzijn Rijswijk: A municipal welfare foundation providing community activities, youth work, household support, and volunteer coordination. Closely comparable organizational structure (Stichting) and municipal welfare mandate to ZorgSaam, though serving a different municipality.
• Vitras / CMD (Regionale Welzijnsorganisaties): Vitras (and similar regional welfare organizations like CMD, Stichting Welzijn) provide municipal welfare, WMO support, household help, and community activities in specific Dutch regions. Closely comparable operating model to ZorgSaam — municipal mandate, broad welfare portfolio, community-based delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ZorgSaamTwenterand
• LinkedInlinkedin.com/company/zorgsaam-twenterand

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ZorgSaam Twenterand