Napster

What Napster does

Napster (formerly Infinite Reality) is an AI company headquartered in Boca Raton, Florida, that builds a platform of "visible" AI agents combining video presence, real-time voice, and persistent memory. The company was effectively rebuilt in 2025 through two large acquisitions: the $207 million purchase of the legacy Napster brand from Rhapsody (March 2025) and the $500 million acquisition of Touchcast (April 2025), which supplied the underlying AI technology stack. Napster serves both consumer and enterprise markets through a portfolio of products including the Napster App (consumer AI with 300,000 paying web subscribers and 15,000 user-generated AI agents), Napster for Mac, the Napster View holographic display ($99 plus subscription), the Napster Station AI concierge kiosk for high-traffic environments, Napster Learn (enterprise and higher-ed coaching), Napster Spaces (website AI specialists), and the Omniagent API priced at $0.01/minute.

The core technology relies on Microsoft Azure OpenAI services, including Gemini Live API integration for multimodal real-time conversational AI. Napster monetizes through a mix of recurring subscriptions, hardware sales, usage-based API fees, and enterprise licensing. Named enterprise customers include Accenture, Microsoft, Warner Bros, the Public Investment Fund (PIF), UAE Ministry of Finance, Dick's Sporting Goods, Lenovo, Fenerbahçe, and Imperial College London. The company operates a hybrid go-to-market: product-led growth for consumer adoption, API-first distribution for developers, and direct enterprise sales for large accounts.

The business is private, employs 251–500 people, and has not disclosed revenue or external funding rounds. Its strategic positioning is unusual: it has paid significant sums for brand equity (the Napster name) and proprietary technology (Touchcast), then layered partnerships across executive coaching (Scaling Up), 3D digital commerce (Global Objects), and Formula 1 fan engagement (Spa Grand Prix) to rapidly expand use cases across verticals.

Name

Napster

Legal name

Napster

Website

https://napster.ai

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

251–500 employees

Short description

Napster (formerly Infinite Reality) is a Boca Raton-based AI company that builds visible AI agents with video, voice, and persistent memory, selling consumer subscriptions, hardware (Napster View, Napster Station), enterprise licensing, and a usage-based developer API to individuals, enterprises, and developers globally.

Ownership category

akta.pro rank

Product category

AI Agent Platform

NAICS

Computer Training (611420)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)

Keywords

• AI agent platform
• Conversational AI
• Multimodal AI agents
• Digital twin technology
• Enterprise AI solutions

Headquarters

HQ city

Boca Raton

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Supply Chain, Marketing or Sales, Operations

Revenue model

1. Subscription Plans: Monthly/annual subscription plans for consumer access to Napster App and Napster for Mac platform with AI agents
2. Hardware Sales: Sale of Napster View holographic device at $99 plus subscription, and Napster Station AI concierge kiosks
3. API Usage: Developer API access priced at $0.01/minute for deploying AI agents with video presence, voice, and memory
4. Enterprise Licensing: Enterprise solutions including Napster Learn and Napster Spaces sold to business customers

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels4 records

Core offering

Napster provides a multimodal AI agent platform featuring AI agents with visible video presence, real-time voice, and persistent memory. The offering spans a consumer mobile and desktop app (Napster App, Napster for Mac), enterprise AI solutions (Napster Learn, Napster Spaces), holographic and kiosk hardware (Napster View, Napster Station), and a developer API (Omniagent API) priced at $0.01 per minute.

Product overview

Napster is an AI company (formerly Infinite Reality) that acquired the Napster brand for $207 million in March and developed its AI technology through a $500 million Touchcast acquisition in April. The company offers a platform-plus-products architecture centered on AI agents with visible video presence, voice interaction, and persistent memory. The core products include the Napster App (consumer AI with music production and 15,000+ AI companions), Napster for Mac (desktop platform with holographic display), and the Omniagent API (developer deployment at $0.01/minute). The portfolio extends to hardware devices (Napster View holographic display, Napster Station AI concierge kiosk for physical environments), enterprise solutions (Napster Learn for corporate training and higher education), and Napster Spaces for website integration. The platform is designed for both individual consumers (300,000+ paying subscribers) and enterprise customers including Accenture, Warner Bros, Microsoft, and Lenovo.

Differentiator

Problem solved

Functional benefit

Brands

• Napster View: 3D holographic display device for AI agents
• Napster Station
• Napster Spaces
• Napster Learn
• Omniagent API

Products and services

• Napster App

Quantifiable outcome

• Write a song in minutes with AI music production crew
• +1 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability11 records

Feature7 records

Partnerships

Three partnerships are on record, tiered core.

• Scaling UpcoreStrategic or Co-development Partner · 18 February 2026Napster partnered with Scaling Up, a global executive coaching organization with nearly 300 coaches across six continents, to integrate AI-powered tools into their network. The collaboration creates digital twins of Scaling Up's expert coaches, enabling the company to extend its methodology to leaders worldwide in multiple languages. Napster views this as a catalyst for expansion into Education, Learning, and Development vertical.
• Microsoft AzurecoreTechnology or Integration · 30 December 2025Napster utilizes Microsoft Azure OpenAI technology for its Napster Station AI concierge kiosk. The device features high-fidelity conversation, voice detection, and multimodal sensing powered by Azure's AI infrastructure for deployment in noisy, high-traffic environments.
• Global ObjectscoreTechnology or Integration · 17 December 2025Napster partnered with Global Objects to integrate high-fidelity 3D digital twins into AI-powered digital commerce environments. The collaboration combines Napster Spaces with Global Objects' verified, photorealistic product models to create immersive storefronts for retail customers, improving online shopping trust and conversion rates.

Scale indicators6 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• D-ID: Generative AI video platform producing talking-head avatars from text/audio; comparable to Napster's real-time conversational video agents and digital twin use cases.
• Synthesia: AI video avatar platform for enterprise content and conversational video; overlaps with Napster NV2's real-time conversational video model and the Napster View holographic concept.
• Replika: AI companion product with persistent memory and character-based conversations targeted at consumers; directly comparable to Napster's AI agents with video presence and persistent memory on the consumer side.
• Soul Machines: Digital humans / autonomously animated AI avatars for enterprise customer engagement and concierge use cases; direct overlap with Napster Station kiosk concierge and Napster's digital-twin positioning.
• Character.AI: Direct competitor offering AI companions with persistent personalities for consumer and creator use cases; overlaps directly with Napster App's AI specialists for productivity, learning, and creative tasks.

Emerging players

• Inflection AI: Consumer and enterprise AI assistant with persistent personal context; comparable to Napster's persistent-memory AI companions and broader personal-AI positioning.
• Hume AI: Conversational AI platform focused on emotionally intelligent voice agents with low-latency speech; relevant comparable for Napster's speech/audio AI agent capabilities and Omniagent API.
• Sierra AI: Enterprise conversational AI agent platform for customer service and brand-agent use cases; directly comparable to Napster Spaces' web AI specialist and Napster Station concierge for retail/hospitality.

Broad incumbents

• OpenAI (Realtime API / ChatGPT): Broad incumbent foundation-model provider whose Realtime API and GPT-based agents compete with Napster's Omniagent API and underlying multimodal stack across the same developer and enterprise audiences.
• Google Gemini Live: Broad incumbent multimodal conversational AI with voice/vision/text; Napster is explicitly cited as using Gemini Live API, and Gemini Live directly competes with Napster NV2's real-time multimodal positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/napster_corp
• YouTubeyoutube.com/@napstercorp
• Facebookfacebook.com/napstercorp
• LinkedInlinkedin.com/company/napstercorp
• Instagraminstagram.com/napstercorp

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Napster