ShareCRM

Enterprise CRM Softwaresharecrm.com

ShareCRM is a bootstrapped enterprise CRM SaaS company serving 6,000+ customers across 24+ countries, offering a Salesforce-compatible platform on AWS at approximately 50% lower cost, with multi-region infrastructure and broad compliance certifications.

Company typePrivate
Founded2012
HeadquartersIrvine, United States
Headcount1,001–5,000
GTM typeB2B
OfferingSoftware

What ShareCRM does

ShareCRM is a subscription-based enterprise CRM software company founded in 2011, operating under the parent entity Facishare Co., Limited (Hong Kong), with US operations headquartered in Irvine, California. The company serves more than 6,000 enterprise customers across 24+ countries in manufacturing, healthcare, new energy, FMCG, professional services, logistics, ICT, SaaS, and education verticals, and is explicitly positioned as a cost-displacement alternative to Salesforce with stated savings of 50% on annual CRM costs and 70% on implementation costs.

The core platform is a multi-tenant SaaS CRM built on AWS infrastructure deployed across four global regions (North America, Frankfurt, Hong Kong, Singapore), with modules covering sales force automation, marketing automation, customer service, AI-powered analytics, and a PaaS layer for customization. AI capabilities are integrated through third-party LLM providers (AWS Bedrock, Anthropic, Google Cloud, Azure OpenAI) under a zero-data-retention architecture, rather than through proprietary models. The company maintains an unusually broad certification stack: SOC 2 Type II, ISO 27001, ISO 27701, ISO 42001 (AI governance), ISO 9001, ISO 20000-1, GDPR, CCPA, LGPD, and MLPS Level III. The platform has received recognition on Gartner Peer Insights for Sales Force Automation.

The company generates revenue through subscription-based SaaS contracts with multi-year enterprise terms, priced below incumbent CRM vendors and sold via a quote-based enterprise sales motion. The company appears to be bootstrapped with no disclosed venture funding and operates with 1,400+ employees globally, supported by regional subsidiaries in Hong Kong, Singapore, and the United States. Pricing is not publicly disclosed, consistent with a customized enterprise contract model.

ShareCRM firmographics

Firmographics

Name: ShareCRM
Legal name: Facishare Co., Limited
Website: https://sharecrm.com
Company type: Private
Founded year: 2012
Operating status: Operating
Headcount range: 1,001–5,000 employees
Short description: ShareCRM is a bootstrapped enterprise CRM SaaS company serving 6,000+ customers across 24+ countries, offering a Salesforce-compatible platform on AWS at approximately 50% lower cost, with multi-region infrastructure and broad compliance certifications.
Ownership category
akta.pro rank

ShareCRM industry classification

Industry

Product category: Enterprise CRM Software
NAICS: Software Publishers (51321), Computer Systems Design and Related Services (54151)
SIC: Services-Computer Integrated Systems Design (7373)
akta.pro primary industry: Sales Force Automation (SFA) CRM (HDAEAFAA)
akta.pro secondary industries: Customer Success & Account Management CRM (HDAEAFAD), Partner Relationship Management (PRM) & Channel CRM (HDAEAFAG), B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ), CRM Managed Services & Support (BPAEAGAD)

Keywords

Enterprise CRM software
Sales automation platform
Customer lifecycle management
Partner relationship management
B2B order management

Where ShareCRM is headquartered

Location

Headquarters

HQ city: Irvine
HQ country: United States
HQ region: North America

Offices3 records

Markets served

ShareCRM business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

Subscription-based SaaS: Cloud-based CRM services offered on subscription plans of varying durations. Services provided through AWS infrastructure across multiple global regions. Enterprise accounts provisioned following business verification, suggesting contract-based recurring revenue model with potential for customization and professional services add-ons.

Pricing tiers

Model	Billing	Price
Subscription	Multi-year contract	Enterprise subscription plans with customizable modules

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

ShareCRM product offering

Product offering

Core offering

ShareCRM provides an AI-powered, low-code enterprise CRM platform delivered as subscription-based SaaS on AWS infrastructure, comprising modular components for sales (ShareSales), service (ShareService), marketing (ShareMarketing), partner relationship management (SharePartner), and B2B order management (ShareOrder), unified by AI, BI, and PaaS capabilities. The platform targets large and medium enterprises globally across manufacturing, healthcare, new energy, FMCG, professional services, logistics, ICT, SaaS, and education sectors, with a dedicated Salesforce migration solution claiming 50% lower annual CRM costs and 70% lower implementation costs.

Product overview

ShareCRM is an AI-powered, customizable enterprise CRM platform offered as a unified solution with modular components. The platform comprises core CRM modules (ShareSales for sales, ShareService for service, ShareMarketing for marketing) and PRM modules (SharePartner for partner relationship management, ShareOrder for B2B order management). These are unified through a common platform that includes Enterprise Collaboration (team management), Artificial Intelligence integration, Business Intelligence analytics, and a Platform-as-a-Service (PaaS) low-code development layer. Industry-specific solutions include Manufacturing CRM, while migration solutions support Salesforce Migration and Sales Transformation initiatives. The platform serves 3 major industries (Manufacturing, Healthcare, New Energy) and 45 niche segments across 6000+ large and medium enterprises worldwide.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

50% reduction in annual CRM costs compared to Salesforce
+6 more outcomes

Companies that use ShareCRM

Customer profile

Named customers1 record

Segments10 records

Ideal customer profiles4 records

ShareCRM technology and API

Technology

Technology focussed Yes

API detail

Has API: Yes
API docs
API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability6 records

Feature9 records

ShareCRM partnerships and signals

Strategic signal

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

ShareCRM competitors and assessment

Company assessment

Direct peers

Pipedrive: Pipedrive is a sales-focused CRM with pipeline management and workflow automation. It overlaps with ShareCRM's ShareSales module on sales force automation and pipeline management functionality.
Zoho CRM: Zoho offers a cost-competitive enterprise CRM suite spanning sales, marketing, service, and analytics with low-code customization. It is a direct peer in the affordable enterprise CRM category, especially for cost-sensitive buyers considering alternatives to Salesforce.
Creatio: Creatio offers a unified low-code platform with CRM, workflow automation, and BPM capabilities. The low-code PaaS layer and combined CRM/automation positioning is highly comparable to ShareCRM's platform strategy.
Freshworks (Freshsales): Freshworks offers Freshsales and Freshmarketer as AI-powered CRM modules targeted at growing enterprises. It is a direct competitor in the modern, modular, AI-augmented CRM category where ShareCRM also competes.
SugarCRM: SugarCRM provides AI-driven sales force automation and customer experience platforms with deep customization. It is comparable to ShareCRM in targeting mid-market and enterprise customers seeking alternatives to Salesforce with similar low-code/CRM extension capabilities.
HubSpot: HubSpot offers an AI-powered CRM platform covering sales, marketing, service, and operations hubs. It competes directly with ShareCRM's modular suite in the mid-market and enterprise segments with similar low-code and AI positioning.

Broad incumbents

Oracle CX: Oracle CX is a broad enterprise CRM suite including sales, service, marketing, and commerce. As an established CX incumbent, it competes with ShareCRM in large enterprise deals seeking integrated front-office platforms.
Salesforce: Salesforce is the global leader in enterprise CRM and the dominant incumbent that ShareCRM explicitly positions against. Both offer sales, service, and marketing clouds with AI features; ShareCRM's value proposition is anchored on 50% cost reduction vs. Salesforce.
Microsoft Dynamics 365: Microsoft Dynamics 365 provides enterprise CRM and ERP tightly integrated with Microsoft 365 and Azure. As a deep-suite incumbent, it competes for the same large-enterprise CRM budgets ShareCRM targets, with strong appeal to Microsoft-centric customers.

Emerging players

Bitrix24: Bitrix24 offers CRM with collaboration, task management, and low-code customization targeting small and mid-market. It overlaps with ShareCRM's collaboration and CRM capabilities at a similar accessible price point for growing teams.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

ShareCRM compliance and trust

Trust signal

Compliance10 records

ShareCRM financial estimates

Financial estimate

Revenue estimate

Valuation estimate

ShareCRM leadership team

Management profile

Number of profiles

Profiles1 record

ShareCRM subsidiaries and ownership

Company hierarchy

Subsidiaries2 records

ShareCRM funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

ShareCRM M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ShareCRM

What does ShareCRM do?

Is ShareCRM a public or private company?

ShareCRM is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was ShareCRM founded?

ShareCRM was founded in 2012. It employs 1,001 to 5,000 people.

Where is ShareCRM based?

ShareCRM is headquartered in Irvine, United States, in the North America region.

How does ShareCRM make money?

One revenue line is on record: subscription-based SaaS.

Who are ShareCRM's main competitors?

Direct peers on record are Pipedrive, Zoho CRM, Creatio, Freshworks (Freshsales), SugarCRM and HubSpot. Broad incumbents are Oracle CX, Salesforce and Microsoft Dynamics 365. Bitrix24 is listed as an emerging player.

Does ShareCRM have an API?

Yes. ShareCRM offers an open platform with development documentation. The platform supports integrations and APIs for extensibility, though specific API technical details (type, auth method, rate limits, versioning) are not explicitly stated in the available sources. Developer documentation is at www.sharecrm.com/open/wiki-en/wiki-en.html.

What industry is ShareCRM in?

ShareCRM's product category is Enterprise CRM Software. Its primary akta.pro industry code is HDAEAFAA, Sales Force Automation (SFA) CRM, with a secondary code of HDAEAFAD, Customer Success & Account Management CRM. Its NAICS code is 51321 and its SIC code is 7373.