MyDigital ID
- Company typePrivate
- Founded2024
- HeadquartersSelangor, Malaysia
- Headcount51–100
- GTM typeB2B and B2C
- OfferingSoftware
MyDigital ID firmographics
Firmographics- Name
- MyDigital ID
- Legal name
- My Digital ID Sdn Bhd
- Website
- https://digital-id.my
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
MyDigital ID industry classification
Industry- Product category
- Digital Identity Platform
- NAICS
- Investigation and Personal Background Check Services (561611)
- akta.pro primary industry
- Identity Verification & Proofing (IDV, KYC, Biometrics) (HDADAAAF)
- akta.pro secondary industries
- Identity Verification, Proofing & KYC (IDV) (HDAEAJAI), Fraud Prevention & Identity Verification (IDV/KYC) (BPAMAEAI), Data, Evidence & Document Verification (IDV) for KYC (FSAMAMAN)
Keywords
Where MyDigital ID is headquartered
LocationHeadquarters
- HQ city
- Selangor
- HQ country
- Malaysia
- HQ region
- Asia
Offices1 record
Markets served
MyDigital ID business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales, Others
Revenue model
- Government-funded Public Service: MyDigital ID operates as a government initiative under Majlis Keselamatan Negara (MKN) and NACSA, funded by public budget allocations. The system serves as a national backbone infrastructure for secure online identity verification without direct revenue generation from end users.
Distribution channels6 records
Marketing channels9 records
MyDigital ID product offering
Product offeringCore offering
MyDigital ID is Malaysia's national digital identity platform operated by My Digital ID Sdn Bhd, providing citizens with a single digital identity for secure online authentication across government and private sector services. The platform uses biometric (facial recognition) e-KYC verification against the National Registration Department database and offers Single Sign-On (SSO) access to 100+ integrated applications including banking, telecom, transport, and immigration services. The service is free to Malaysian citizens and is provided as a government-mandated public infrastructure.
Product overview
MyDigital ID is a unified national digital identity platform operated by My Digital ID Sdn Bhd, a government strategic agency established in January 2024. The core product is the MyDigital ID Platform enabling secure online identity verification by referencing government databases without storing personal data. The platform consists of the Mobile Application for user registration and authentication, the MyIDVerify service for organizational verification, and physical Kiosk service delivery channels. The system supports Single Sign-On (SSO) access across multiple government and private sector applications including MyJPJ, banking services, telecom operators, immigration (MyNIISe), education (PTPTN), and various state-level platforms. Key features include eKYC with facial recognition and MyKad scanning, biometric authentication, and device-linked verification for cybersecurity.
Differentiator
Problem solved
Functional benefit
Products and services
- MyDigital ID Platform Malaysia's national digital identity platform providing secure online identity authentication by directly referencing government databases without storing personal data, enabling access to multiple online applications using a single password across government and private sector services.
- MyIDVerify Identity verification service offered as part of the MyDigital ID ecosystem, enabling organizations such as banks, fintech firms, and credit reporting agencies to verify user identities against the National Registration Department database through the national digital ID system.
- MyDigital ID Kiosk Physical self-service registration kiosks deployed nationwide for offline MyDigital ID registration. The kiosks offer facial biometric verification upgrades and serve citizens who lack smartphone access, located at government offices, transport departments, and community centers.
Quantifiable outcome
- 7 million MyJPJ users successfully logged in via MyDigital ID since May 2026 rollout
- +3 more outcomes
Companies that use MyDigital ID
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles4 records
MyDigital ID technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability4 records
Feature5 records
MyDigital ID partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core and flagship.
- BaterikucorePartnership to boost trust in roadside services through MyDigital ID integration, enhancing safety and verification in automotive assistance services.
- 29 Organizations Partnership NetworkflagshipMyDigital ID formalized collaborations with 29 organizations across cybersecurity, welfare, education, and digital technology sectors at MoU signing ceremony in Putrajaya. Partners include CyberSecurity Malaysia, UiTM, SOCAR Mobility Malaysia, TNB, and Yayasan MyKasis to strengthen identity verification and protect against fraud.
- CyberSecurity MalaysiacorePartnership to enhance cybersecurity aspects of the national digital identity ecosystem and strengthen identity verification against fraud.
- SOCAR Mobility MalaysiacorePartnership for expanding national digital identity across mobility and transportation services sector.
- Tenaga Nasional Berhad (TNB)corePartnership to expand national digital identity access for energy sector services and utilities.
- Universiti Teknologi MARA (UiTM)corePartnership for digital identity expansion in higher education sector, enabling secure access to educational services.
- Yayasan MyKasihflagshipPartnership to integrate digital identity for welfare distribution programs, enabling secure and efficient delivery of social assistance.
- AirBorneocoreStrategic partnership to revolutionize digital travel experience through MyDigital ID integration in aviation services.
- Selangor State GovernmentcoreMoU exchange for state-level digital identity adoption to enhance state administration efficiency and governance.
- Zetrix AIcorePartnership for AI-driven digital identity solutions and growth initiatives.
- 15 Banks and Fintech CompaniescoreMyDigital ID partnered with 15 banks and fintech firms in Malaysia to implement e-verification technology for digital identity checks, verifying identities against the National Registration Department database to reduce digital fraud risks.
- 18 Banking Institutions (Phase 2 Sandbox)core18 banks participating in Phase 2 testing of MyDigital ID programme, overseen by MyDigital ID Sdn Bhd and Bank Negara Malaysia, with testing phase concluding March 2026 to assess readiness for broader implementation.
- All Malaysian Telecom OperatorscoreNationwide integration of MyDigital ID technology into mobile applications to combat scams and identity fraud. All telecom operators integrated from December 2025 for verifying prepaid SIM cards and linking mobile numbers to digital identities.
- Tune TalkcoreIndustry partnership to lead digital trust initiative with MyDigital ID integration strengthening SIM security and digital trust in Malaysia.
- Sarawak GovernmentcoreMoU signed between Sarawak Government and NACSA to integrate SarawakPass with MyDigital ID, enabling cross-platform digital identity interoperability between Sarawak and nationwide systems from 2026.
- PTPTN (Perbadanan Tabung Pendidikan Tinggi Nasional)coreMoU to integrate national digital identity into myPTPTN application for easier and more secure access to education loan services.
- CTOS Digital BerhadcoreMalaysia's largest credit reporting agency signed MoU to integrate MyDigital ID into its customer verification process, making it the first credit reporting agency in the country to do so. Aims to strengthen digital trust, reduce fraud risk, and improve compliance.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
MyDigital ID competitors and assessment
Company assessmentDirect peers
- SarawakPass: Sarawak state-level digital identity platform that has been integrated with MyDigital ID for cross-platform interoperability. Same functional category and target use cases at sub-national level; integration partnership demonstrates interoperability patterns relevant to MyDigital ID's roadmap.
- Jumio: Identity verification and eKYC platform serving banks and fintechs with document and biometric verification. Comparable KYC and AML customer segment to MyDigital ID's banking integration partners, though operating commercially rather than as a mandated national system.
- SingPass: Singapore's national digital identity system providing citizens and residents with single sign-on access to government and private-sector services. Directly comparable to MyDigital ID in mandate, biometric verification approach, and SSO architecture, but with broader commercial-sector integration.
- GOV.UK One Login: UK government's unified sign-in service for accessing central government services online. Directly comparable mission of consolidating multiple legacy logins into a single verified identity, with similar biometric and document-verification use cases.
- Onfido: AI-based identity verification provider used by banks and fintech for digital onboarding. Comparable facial biometric and document verification functionality, serving similar banking and telecom customer segments as MyDigital ID's integrating partners.
- MitID (Denmark): Denmark's national digital identity platform serving as a single authentication layer across public and private services. Comparable SSO and eKYC functionality with mandatory adoption across banking and government services, similar to MyDigital ID's rollout pattern.
- Aadhaar (UIDAI): India's national biometric ID system covering over a billion residents, integrating with banking, telecom, and government services. Comparable in scale, federal-state architecture, and KYC-linked services, though much larger and more mature than MyDigital ID.
Emerging players
- Veriff: Identity verification platform combining document and biometric checks for KYC compliance. Comparable eKYC and facial recognition technology stack, with overlap in financial-services and telecom customer segments targeted by MyDigital ID.
- iProov: Biometric facial verification technology used by governments and banks for citizen onboarding. Comparable technology stack (selfie-based facial recognition) to MyDigital ID's eKYC, though operating as a commercial vendor rather than a national ID provider.
Others
- CyberSecurity Malaysia: National cybersecurity agency that has signed an MoU with MyDigital ID for cybersecurity collaboration. Functionally related as ecosystem partner and trusted identity assurance provider rather than a direct competitor, but adjacent in trust-services category.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
MyDigital ID social profiles
Digital presenceMyDigital ID compliance and trust
Trust signalCompliance1 record
MyDigital ID financial estimates
Financial estimateRevenue estimate
Valuation estimate
MyDigital ID leadership team
Management profileNumber of profiles
MyDigital ID funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MyDigital ID M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MyDigital ID
What does MyDigital ID do?
MyDigital ID is Malaysia's national digital identity platform operated by My Digital ID Sdn Bhd, providing citizens with a single digital identity for secure online authentication across government and private sector services. The platform uses biometric (facial recognition) e-KYC verification against the National Registration Department database and offers Single Sign-On (SSO) access to 100+ integrated applications including banking, telecom, transport, and immigration services. The service is free to Malaysian citizens and is provided as a government-mandated public infrastructure.
Is MyDigital ID a public or private company?
MyDigital ID is a private company. It is classified as state government owned and is currently operating.
When was MyDigital ID founded?
MyDigital ID was founded in 2024. It employs 51 to 100 people.
Where is MyDigital ID based?
MyDigital ID is headquartered in Selangor, Malaysia, in the Asia region.
How does MyDigital ID make money?
One revenue line is on record: government-funded Public Service.
Who are MyDigital ID's main competitors?
Direct peers on record are SarawakPass, Jumio, SingPass, GOV.UK One Login, Onfido, MitID (Denmark) and Aadhaar (UIDAI). Emerging players are Veriff and iProov. CyberSecurity Malaysia is listed as an others.
Does MyDigital ID have an API?
No public API is recorded for MyDigital ID.
What industry is MyDigital ID in?
MyDigital ID's product category is Digital Identity Platform. Its primary akta.pro industry code is HDADAAAF, Identity Verification & Proofing (IDV, KYC, Biometrics), with a secondary code of HDAEAJAI, Identity Verification, Proofing & KYC (IDV). Its NAICS code is 561611.