What Duvo does

Duvo is an AI-native agentic operations platform that maps real operational processes, designs improved workflows, and executes approved work autonomously across enterprise systems including SAP, Oracle NetSuite, Microsoft Dynamics, supplier portals, email, spreadsheets, and web tools. The platform combines a process discovery module (Duvo Clarity) that uses voice AI and observation to capture how operations actually run, a queue-based execution engine (Duvo Queue) with built-in retries and human-in-the-loop approvals, and a Developer Platform exposing CLI, MCP, and API access for integration with Claude Code, Codex, Cursor, and ChatGPT. Agents run in ephemeral E2B sandboxes with audit-ready run histories, and the platform claims a 95%+ production success rate versus an industry benchmark of ~50%.

The company targets enterprise retail and FMCG/CPG operations teams — including supplier onboarding, purchase order creation, invoice reconciliation, inventory replenishment, promo management, and transfer pricing — selling six-figure annual subscriptions via direct enterprise field sales. Named customers include Rohlik Group (the founders' previous company and flagship deployment), Pilulka, Notino, Holland & Barrett, and Töpfer; Duvo reports €10M+ in annualized customer impact across three multi-billion-€ retailers. The go-to-market combines top-down enterprise sales with bottom-up product-led adoption enabled by natural-language workflow authoring for non-technical business users.

Duvo was founded in 2025 by Tomáš Čupr (Rohlik Group founder) and Marek Paris (CPTO), headquartered in Prague with engineering in Brno and commercial presence across New York, San Francisco, London, and 10+ European cities. The company raised a $15M seed round in December 2025 led by Index Ventures with Credo Ventures, Northzone, and Puzzle Ventures, alongside angels from Wiz, Stripe, Amazon, and Zapier. Headcount is approximately 40 across Europe and the US. The platform holds SOC 2 Type II, ISO 27001, ISO 42001, and GDPR compliance certifications, addressing enterprise procurement requirements.

Name

Duvo

Legal name

Taskcrew Inc.

Website

https://duvo.ai

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

11–50 employees

Short description

Duvo is an AI-native agentic operations platform for enterprise retail and FMCG teams that maps real processes and runs approved workflows across existing systems (SAP, supplier portals, spreadsheets) using natural-language instructions and self-healing agents.

Ownership category

akta.pro rank

Product category

Enterprise Operations Automation Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Enterprise PaaS (App Runtime & Managed Application Platforms) (HDAEAKAB)

Keywords

• Agentic operations platform
• Retail operations automation
• Enterprise process automation
• FMCG workflow software
• AI agent platform

Headquarters

HQ city

Prague

HQ country

Czechia

HQ region

Europe

Offices13 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription-Based SaaS: Annual subscription pricing model with six-figure annual contracts for enterprise retail customers. Platform fees based on workflow volume, number of agents, or team size. Professional services for implementation and customization may augment recurring revenue.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Core offering

Duvo is an AI-native agentic operations platform that maps how retail, FMCG, and CPG operations actually run, designs improved workflows, and executes approved work across existing enterprise systems (SAP, Oracle NetSuite, Microsoft Dynamics, supplier portals, email, spreadsheets, files, web tools) using AI agents with natural language instructions. The platform combines process discovery, workflow automation, queue-based task routing, and governed execution with full audit trails, deployed as enterprise SaaS with annual subscriptions.

Product overview

Duvo is an AI-native agentic operations platform designed specifically for retail, FMCG, and CPG teams. The platform consists of a core Duvo platform that maps, designs, and runs operational processes across existing enterprise systems (SAP, Oracle NetSuite, Microsoft Dynamics, email, spreadsheets, supplier portals), supported by specialized modules including Duvo Clarity for process discovery and mapping, Duvo Queue for automated task routing, and a Developer Platform providing CLI, MCP, and API access for technical users. The platform claims 95%+ production success rates and measurable outcomes including 40% manual work reduction, 88% processing cost reduction, and 82% faster cycle times. Key sub-products include Invoice Reconciliation, OOS Prevention, Promo Management, Trade Spend Recovery, Collections Call Agent, and Transfer Price Logging. The platform integrates with Claude Code, Codex, Cursor, and ChatGPT via MCP, and runs AI agents built on Anthropic Claude models in ephemeral E2B sandboxes.

Differentiator

Problem solved

Functional benefit

Brands

• Duvo Clarity: Process discovery product that maps how operations really run
• Duvo Automation
• Duvo Queue

Products and services

• Duvo Platform Core agentic operations platform for retail, FMCG, and CPG teams that maps real operational processes, designs better workflows, and runs approved work across ERP, supplier portals, email, spreadsheets, files, web tools, and internal systems. Combines process discovery, process improvement, mapped-process compliance, retail and CPG operating skills, and governed execution.
• Duvo Clarity Process discovery and mapping module that captures how operations really run using voice AI, process snapshots, interviews, and AI-driven transformation proposals for process optimization and automation.
• Duvo Queue Automated task routing module for AI agents providing queue-based processing, automatic dispatch, built-in retry logic, full case visibility from pending to completed, and human-in-the-loop support.
• Duvo Developer Platform Production runtime for AI agents providing CLI, MCP, and API access for managing agents, starting runs, inspecting cases, managing connections, files, and integrations with Claude Code, Codex, Cursor, and ChatGPT connectors.
• Duvo CLI Command-line interface for driving Duvo from terminal or CI/CD pipelines to manage Agents, Runs, Files, Cases, Queues, Connections, Skills, Schedules, and Secrets.
• Voice AI for Operations Voice AI capability that combines speech input with text processing for mapping real operational processes, automating supplier calls, delivery confirmations, and exception handling end-to-end.
• Collections Call Agent AI agent for automating supplier negotiations, contract management, and collections workflows end-to-end.
• Invoice Reconciliation Module AI-powered module for PO/GRN/Invoice mismatch investigation and resolution, reducing manual invoice processing errors.
• OOS Prevention Module AI-driven out-of-stock prevention module for confirmation chasing and stockout prevention with real-time inventory health monitoring.
• Trade Spend Recovery Finance module for proof of performance, chargeback claim challenges, and trade spend recovery automation.
• Promo Management End-to-end promotional cycle automation including promo loading, analytics, and daily agent-driven nominations for margin optimization.
• Transfer Price Logging Finance workflow automation for warehouse-repack operations achieving 100% automation of daily transfer price logging with audit traceability.

Quantifiable outcome

• 88% reduction in processing costs
• +10 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

AI capability14 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core_partner and flagship_customer.

• Anthropiccore_partnerTechnology or IntegrationAI model provider used for AI-driven product capabilities under controlled operating modes. Duvo co-hosted a hackathon with Anthropic in Prague. Anthropic logo appears on Duvo's website as a technology partner.
• E2Bcore_partnerTechnology or IntegrationSecure isolated cloud containers used for sandboxed execution and controlled runtime environments. Critical infrastructure for Duvo's ephemeral sandbox architecture.
• Rohlik Groupflagship_customerStrategic or Co-development PartnerDuvo's founding team built Rohlik Group's $1.5B e-grocery operation. Rohlik is Duvo's flagship customer and operational proving ground. Deep co-development relationship informed platform design.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Zapier: Established workflow automation platform connecting thousands of SaaS applications for business users. Comparable to Duvo in enabling business-user-friendly automation, though Zapier's strength is SaaS-to-SaaS integration rather than complex ERP-driven operations in retail and FMCG.
• ServiceNow: Enterprise platform for digital workflows across IT, HR, customer service, and operations, with an expanding agentic AI portfolio. Comparable to Duvo as a vendor competing for enterprise operations automation budgets, though ServiceNow operates as a broad horizontal platform rather than retail-specialized.
• Microsoft Power Automate: Microsoft's low-code automation platform embedded in the Microsoft 365 and Dynamics ecosystem. Comparable as a broad enterprise automation solution with growing AI agent capabilities via Copilot Studio, reaching enterprise customers through Microsoft's existing footprint rather than vertical specialization.
• Salesforce Agentforce: Salesforce's agentic AI platform for building and deploying autonomous agents across CRM and connected enterprise systems. Comparable to Duvo in delivering AI agents that act across enterprise systems, but anchored in Salesforce's CRM ecosystem rather than retail operations workflows.

Emerging players

• Make: Visual automation platform enabling business users to connect apps and orchestrate workflows without code. Comparable to Duvo in delivering no-code automation for operations teams, though Make focuses on SaaS app integration rather than AI-agent-driven execution across ERP and supplier portals.
• n8n: Open-source workflow automation platform gaining traction with technical teams for AI-augmented integrations. Comparable to Duvo as an alternative path to operations automation, though n8n is positioned for developer-led adoption rather than vertical enterprise sales.
• CrewAI: Framework for orchestrating multi-agent AI workflows targeting technical builders and developers. Comparable to Duvo in the agentic automation space but positioned as developer infrastructure rather than a vertical enterprise SaaS for retail operations.

Direct peers

• Automation Anywhere: Enterprise RPA and AI-powered automation platform serving finance, operations, and supply chain functions in large organizations. Comparable to Duvo in targeting cross-system process automation, with a similar push into AI agents for document processing and decision automation.
• Workato: Enterprise integration and automation platform (iPaaS) used by operations teams to connect ERP, CRM, and SaaS applications. Comparable to Duvo in delivering business-user-friendly workflow automation across enterprise systems, though Workato's strength is API-native integration rather than UI-driven AI agents.
• UiPath: Leading enterprise RPA platform that automates repetitive business processes across ERP, CRM, and back-office systems. Directly comparable to Duvo as a process automation platform targeting operations and finance teams in large enterprises, though UiPath's heritage is rule-based RPA rather than AI-native agents.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/duvoai
• GitHubgithub.com/duvoai
• YouTubeyoutube.com/@duvo_ai
• LinkedInlinkedin.com/company/duvo-ai

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds1 record

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Duvo