What Nagpur Police does

Nagpur City Police (नागपूर शहर पोलीस) is a government law enforcement agency operating under the Maharashtra Police hierarchy, with statutory jurisdiction over law enforcement in Nagpur city, Maharashtra, India. The department traces its modern origin to the Indian Police Act of 1861 and operates a network of 41+ police stations organized across 6 operational zones (Zone 1-6) under Deputy Commissioner supervision. It serves all residents and visitors of Nagpur city, with a horizontal segmentation approach addressing the entire general public through services including emergency response (dial 112), online complaint registration, tenant verification, lost and found services, e-challan payment, police clearance certificates, passport status verification, cyber crime reporting, and mobile device blocking.

The department maintains specialized units including the Cyber Crime Unit (with North and South Cyber Police Stations), Traffic Police, Crime Branch, Anti-Narcotics Cell, Bharosa Cell (women's safety), Economic Offence Wing, Anti-Human Trafficking Unit, and Crime Detection Squad. Its digital infrastructure includes the official website (nagpurpolice.gov.in) hosted by the National Informatics Centre, the Police Dada AI chatbot for citizen query resolution, a WhatsApp chatbot at number 8976897698, and a real-time crime and traffic statistics dashboard. The department integrates with multiple central and state government portals including Maharashtra Police Citizen Portal, CEIR (for lost/stolen mobile blocking), National Cybercrime Portal, MahaOnline (police clearance services), Passport India, and the Maharashtra E-Challan portal.

Nagpur City Police operates as a publicly funded government entity under the Home Department of the Government of Maharashtra, with the Police Commissioner (currently Shri Vishwas Nangare Patil, appointed June 29, 2026) reporting to the Director General of Police. All services are provided free of charge as part of the government function, with no commercial revenue model. The department operates from its headquarters at Police Bhavan, Civil Lines, Nagpur, and maintains active social media presence on X, Facebook, and Instagram for citizen engagement and public awareness.

Name

Nagpur Police

Legal name

Nagpur City Police (नागपूर शहर पोलीस)

Website

https://nagpurpolice.gov.in

Company type

Private

Founded year

1861

Operating status

Operating

Headcount range

11–50 employees

Short description

Nagpur City Police is the government law enforcement agency for Nagpur, Maharashtra, operating 41+ police stations across 6 zones. It serves all city residents with emergency response, crime investigation, traffic management, cyber crime reporting, and digital citizen services including the Police Dada AI chatbot.

Ownership category

akta.pro rank

Product category

Law Enforcement Services

NAICS

Police Protection (92212)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

Keywords

• Law enforcement services
• Citizen safety services
• Crime prevention
• Traffic management
• Cyber crime reporting

Headquarters

HQ city

Nagpur

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Marketing channels5 records

Core offering

Nagpur City Police is a state-government law enforcement agency that delivers public safety services to the residents and visitors of Nagpur, Maharashtra. Its core offering encompasses crime prevention, investigation, traffic management, cyber crime reporting, and citizen-facing administrative services such as online complaint registration, e-challan payment, tenant verification, police clearance certificates, passport status verification, lost and found reporting, and CEIR-based mobile blocking, supported by an AI chatbot (Police Dada), a WhatsApp chatbot, and a network of 41+ police stations organized into six zones.

Product overview

Nagpur City Police operates a multi-channel digital citizen service platform offering both online portals and AI-assisted communication tools. The core offerings include the Police Dada AI Assistant (AI chatbot) and WhatsApp Chatbot for automated citizen support, complemented by government-integrated services for online complaint filing (Maharashtra Police Portal), e-challan payment (Traffic Portal), cyber crime reporting (National Portal), tenant verification, lost mobile blocking (CEIR), police clearance certificates (MahaOnline), and passport status verification. The platform serves 38 police stations across Nagpur city zones with services ranging from emergency response (112, 1091, 1098 helplines) to administrative services like character certificates and lost property recovery.

Differentiator

Problem solved

Functional benefit

Brands

• पोलीस दादा AI सहायक (Police Dada AI Assistant): AI chatbot assistant for citizen queries
• भरोसा सेल (Bharosa Cell)
• ऑपरेशन थंडर 2025 (Operation Thunder 2025)

Products and services

• Police Dada AI Assistant AI-powered chatbot (named Police Dada) that provides automated text responses to citizen queries about police services, station locations, procedures, and emergency contacts. Built for citizens seeking quick answers without human intervention.
• Online Complaint Filing Digital complaint registration system allowing citizens of Nagpur to file police complaints online through the Maharashtra Police Citizen Portal, avoiding in-person station visits.
• E-Challan Payment Online traffic violation fine payment service for citizens to settle e-challans issued by Nagpur traffic police via the integrated Maharashtra Traffic E-Challan portal.
• Cyber Crime Reporting Portal linking citizens to the national cybercrime.gov.in platform for reporting cyber crimes and online offenses, supported locally by the Cyber Crime Unit.
• Tenant Information Verification Service for property owners and landlords to submit tenant personal details (rent agreement, ID) for police verification and background screening.
• Lost and Found Reporting Online portal for citizens to report lost items and browse found-property listings maintained by Nagpur Police for recovery of misplaced belongings.
• Police Clearance Certificate Character and verification certificate services for citizens requiring police clearance for passport, visa, employment, education, or other official purposes, delivered via MahaOnline.
• Passport Status Verification Linkage to Passport India portal for citizens to check passport application status and the outcome of police verification required for passport issuance.
• WhatsApp Chatbot WhatsApp-based messaging chatbot enabling citizens to communicate with Nagpur Police, raise queries, and access services via the popular WhatsApp platform at number 8976897698.
• CEIR Lost Mobile Service Service for citizens to block lost or stolen mobile phones (and subsequently unblock if recovered) using the Department of Telecommunications' Central Equipment Identity Register (CEIR) portal.
• Traffic Police Services Traffic management services delivered by the Traffic Police unit including e-challan payments, traffic updates, and road safety information for Nagpur city motorists and commuters.
• Stolen Vehicle Tracking Public portal allowing citizens to view listings of stolen vehicles and report vehicle theft, supporting recovery efforts by Nagpur Police.
• Unidentified Bodies Information Public information portal listing unidentified bodies with details and search bulletins to help families locate missing persons.
• Feedback and Grievance System Online feedback mechanism allowing citizens to submit opinions, suggestions, and grievances regarding Nagpur Police services and performance.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability2 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Maharashtra PolicecoreStrategic or Co-development PartnerNagpur Police operates as part of the Maharashtra Police system, utilizing shared citizen portals, helplines (112, 1091, 1098, 1930), and coordination infrastructure maintained at state level.
• National Information Center (NIC)coreTechnology or IntegrationWebsite hosted by National Information Center (NIC) under Ministry of Electronics & Information Technology, Government of India. Provides technical infrastructure and hosting for nagpurpolice.gov.in domain.
• Government of India - Digital India InitiativecoreTechnology or IntegrationIntegration with various Government of India digital services including Passport India portal for status checking, Digital India initiative branding, and national cyber crime reporting portal (cybercrime.gov.in).
• MahaOnline / Maharashtra Government e-GovernancecoreTechnology or IntegrationUses Maharashtra government platforms for Police Clearance Services (pcs.mahaonline.gov.in) and other citizen services including character certificates and passport verification.
• Nagpur Municipal CorporationminorOthersListed as a linked partner organization for civic coordination and information sharing.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Chennai City Police: City police force for Chennai offering comparable services (cyber crime cell, traffic police, online FIR, passport verification). Direct functional peer in Indian metropolitan policing operations.
• Delhi Police: Metropolitan police force for Delhi with parallel services including cyber crime, traffic management, online FIR/ complaint systems, and an AI-assisted citizen helpline. Direct functional peer in scale and digital citizen services.
• Hyderabad City Police: City police force for Hyderabad with similar citizen service portals, cyber crime and women's safety units, and integrated complaint systems. Direct functional peer for large Indian metropolitan policing.
• Kolkata Police: City police force for Kolkata with similar mandate covering patrol, cyber crime, traffic, and citizen digital services. Direct functional peer for metropolitan Indian policing.
• Mumbai Police: City police force for Mumbai, also operating under Maharashtra Police with comparable mandate (patrol, cyber crime, traffic, citizen services) and similar statutory authority. Most direct functional peer given shared state-level integration.
• Ahmedabad City Police: City police force for Ahmedabad with similar citizen-facing services (e-challan, cyber crime, online complaints) operating under Gujarat state police. Direct functional peer in tier-1 Indian city policing.
• Bengaluru City Police: City police force for Bengaluru providing comparable services including cyber crime reporting, traffic e-challan, and online complaint registration via the Karnataka State Police portal. Direct functional peer in tier-1 Indian city policing.
• Pune Police: City police force for Pune operating under Maharashtra Police with shared portals, citizen services, and similar tier-1 Maharashtra city mandate. Closest geographic and administrative peer to Nagpur Police.
• Lucknow Police: City police force for Lucknow with parallel mandate in patrol, traffic, cyber crime, and citizen services under UP Police. Direct functional peer for state-capital tier-2 Indian city policing.

Broad incumbents

• Maharashtra State Police: Parent state-level police authority under which Nagpur Police operates. Provides shared citizen portals, helpline infrastructure (112, 1091, 1098), and coordination across Maharashtra; broader incumbent with jurisdiction over Nagpur and other districts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/NagpurPolice
• Facebookfacebook.com/Nagpurpolice
• Instagraminstagram.com/nagpurcitypolice
• LinkedInlinkedin.com/company/nagpur-police

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nagpur Police