Akita
Akita is a UK managed IT service provider, founded 1996, delivering IT support, cybersecurity, cloud, and Microsoft solutions to more than 250 mid-market and enterprise organizations across London and the South East.
- Company typePrivate
- Founded1996
- HeadquartersWrotham, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Akita does
Akita Systems Limited is a privately held UK managed IT service provider founded in 1996, headquartered in Wrotham, Kent, with regional offices in London (Tower 42), Leatherhead (Surrey), and Watford. The company serves more than 250 mid-market and enterprise organizations across London and the South East, with an average customer relationship of six years. Its 90-strong team delivers 40+ technology services spanning IT support, cyber security, cloud and hosted services, Microsoft 365/Azure/Dynamics/Power Platform implementations, unified communications, business connectivity, IT consultancy, and digital transformation.
The technology stack is anchored in the Microsoft ecosystem (Microsoft 365, Azure, Dynamics 365, Power Platform, Business Central) complemented by Sophos (security), 3CX (VoIP), Google Workspace, AWS, and Azure cloud infrastructure. Proprietary service elements include a 24/7 IT helpdesk, NOC services, Power BI-based Executive Summary Reports, and CREST-accredited penetration testing. Akita holds ISO 9001 and ISO 27001, CREST accreditation, Cyber Essentials and Cyber Essentials Plus assessor status, Microsoft Gold Partner designation, and approved supplier status on Crown Commercial Service, G-Cloud 14, and DOS 7 frameworks.
Akita's revenue is generated through three streams: recurring managed IT services with SLA-backed contracts, project-based professional services (consultancy, roadmapping, implementation), and IT procurement/hardware resale. Pricing is quote-based and not publicly disclosed; a customer referral program offers modest bill credits. Distribution is sales-led with dedicated account managers, supplemented by inside sales, public-sector framework channels, and an online customer portal.
Akita firmographics
Firmographics- Name
- Akita
- Legal name
- Akita Systems Limited
- Website
- https://akita.co.uk
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Akita is a UK managed IT service provider, founded 1996, delivering IT support, cybersecurity, cloud, and Microsoft solutions to more than 250 mid-market and enterprise organizations across London and the South East.
- Ownership category
- akta.pro rank
Akita industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Engineering, Accounting, Research, Management (8700), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)
- akta.pro secondary industries
- ERP Implementation & Systems Integration Services (BPAEAGAA), Enterprise Architecture & IT Operating Model (BPAHAEAB), Enterprise Risk Management (ERM) (HDADAIAC), AV/Collaboration & Unified Communications Support (VoIP, Video, UCaaS) (BPAAACAJ), Professional Services Automation (PSA) & Services ERP (HDAEAEAF)
Keywords
Where Akita is headquartered
LocationHeadquarters
- HQ city
- Wrotham
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
Akita business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed IT services including IT support, cybersecurity, cloud services, and infrastructure management. Revenue generated through ongoing service contracts with SLA guarantees.
- Professional Services: IT consultancy, project management, IT roadmapping, strategy planning, and implementation services
- IT Procurement: Hardware and software procurement services for clients
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | One time | Referral incentive for existing customers |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Akita product offering
Product offeringCore offering
Akita is a managed IT service provider delivering outsourced IT support, cyber security, cloud, Microsoft, and unified communications services to mid-market and enterprise organisations across the UK. Its core offering combines a 24/7 helpdesk, NOC monitoring, Microsoft 365/Azure implementation, CREST-accredited penetration testing, and strategic IT consultancy through dedicated account managers.
Product overview
Akita is a UK-based managed IT service provider offering a unified portfolio of 40+ technology services across multiple integrated categories. The core offering centers on IT support (24/7 helpdesk, outsourced IT, NOC services), cyber security (penetration testing, MDR, security audits), and Microsoft solutions (M365, Azure, Dynamics 365, Power Platform). These are complemented by cloud and hosted services, unified communications (3CX, Teams Calling), business connectivity, and digital transformation consultancy including AI services. The Intelligent Solutions sub-brand handles advanced Microsoft CRM, ERP, SharePoint, and Power Platform development. Services are delivered through a 90+ person team across offices in London, Kent, Surrey, and Watford, with account management and IT roadmapping as standard.
Differentiator
Problem solved
Functional benefit
Brands
- Akita IS (Intelligent Solutions): Division focused on Microsoft CRM and ERP solutions, SharePoint and Power Platform applications.
Products and services
- IT Support Services Core managed IT support offering including outsourced IT, 24/7 support, NOC services, Google Workspace support, and Apple Mac IT support for UK organisations seeking fully outsourced or co-managed IT.
- Cyber Security Services Comprehensive cyber security offering including Cyber Essentials & Plus consultancy and assessment, CREST-accredited penetration testing, managed detection and response (MDR), vulnerability scanning, firewalls, antivirus, MFA, email filtering, cyber security training, audits, and ISO 27001 consultancy for organisations needing security assurance.
- Microsoft Solutions Full suite of Microsoft services including Microsoft 365, Azure, Microsoft 365 Copilot, Teams, SharePoint, Power Apps, Power BI, Business Central (ERP), Dynamics 365 (CRM), Intune (MDM), Defender for Business, and Office 365, with migration, licensing, and consultancy services for organisations adopting the Microsoft ecosystem.
- Cloud & Hosted Services Cloud infrastructure and hosting services including SSL certificates, cloud migration, cloud hosting, hosted desktops, hosted VoIP phones, cloud backup, hosted applications, virtual desktop infrastructure, remote working solutions, and AWS and Google Cloud consultancy for organisations moving workloads off-premises.
- IT Consultancy
Quantifiable outcome
- Guaranteed 2-hour SLA response time with typical response under 20 minutes
- +4 more outcomes
Companies that use Akita
Customer profileNamed customers5 records
Segments8 records
Ideal customer profiles3 records
Akita technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability1 record
Feature4 records
Akita partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- CRESTcoreCREST-accredited penetration testing services with CREST Registered Penetration Testers, CREST Practitioner Security Analysts, and CHECK Team Leaders for infrastructure and web applications.
- Cyber Essentials / IASMEcoreCertified Cyber Essentials and Cyber Essentials Plus assessor status, able to prepare and certify organizations for both certification levels.
- MicrosoftcoreMicrosoft Gold Partner providing Microsoft 365, Azure, Dynamics 365, SharePoint, Power Platform, Teams, and Business Central services. Achieved Gold status in 2019 after years as Silver partner.
- SophoscoreSophos Gold Partner providing advanced antivirus and security solutions including Sophos firewall security.
- 3CXcore3CX Gold Partner providing VoIP phone systems and video conferencing solutions.
- Crown Commercial ServicecoreApproved Crown Commercial Service supplier and part of G-Cloud 14 and DOS 7 frameworks for government procurement.
- LinkedInminorLinkedIn Ads for targeted professional marketing and LinkedIn Insight Tag for advertising analytics.
Scale indicators10 records
Recent moves16 records
Expansion highlights7 records
Akita competitors and assessment
Company assessmentDirect peers
- Babble Cloud: UK cloud, communications, and managed services provider focused on mid-market customers. Direct overlap in UCaaS, cloud hosting, and managed IT support offerings.
- Littlefish: UK-based MSP offering managed IT support, cybersecurity, and cloud services with Microsoft specialization. Comparable scale, customer base, and recurring managed services revenue model.
- Servium: UK-based managed IT services and cloud provider serving mid-market and enterprise customers. Comparable in Microsoft cloud, security, and managed support offerings.
- Prodec Networks: UK managed IT services provider delivering IT support, cybersecurity, and cloud services to mid-market organizations. Similar size and customer profile to Akita.
- ANS Group: UK managed cloud and IT services provider with Microsoft Azure specialization serving mid-market and public sector. Comparable in cloud/managed services mix and Microsoft ecosystem focus.
- Mirus IT: UK managed IT services provider serving mid-market customers with cloud, security, and Microsoft 365 services. Strong geographic overlap with Akita in the South East of England.
- Air IT: UK managed IT service provider with similar mid-market focus, Microsoft-centric delivery, and multi-region offices. Directly comparable in service portfolio (managed support, security, cloud, UCaaS) and customer profile.
- Datapoint: UK managed services and IT support provider focused on Microsoft technologies for mid-market clients. Direct overlap in service catalog (managed support, cloud, security) and target customers.
Broad incumbents
- Accenture: Global systems integrator with a substantial UK managed services practice spanning cloud, security, and Microsoft solutions. Represents the upper bound competitive threat in mid-market and enterprise segments.
- Six Degrees Group: Larger UK cloud and managed services provider offering UCaaS, cloud hosting, and managed security. Wider portfolio than Akita but overlapping heavily in managed services and communications.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Akita social profiles
Digital presenceAkita compliance and trust
Trust signalCompliance8 records
Akita financial estimates
Financial estimateRevenue estimate
Valuation estimate
Akita leadership team
Management profileNumber of profiles
Akita subsidiaries and ownership
Company hierarchySubsidiaries1 record
Akita funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Akita M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Akita
What does Akita do?
Akita is a managed IT service provider delivering outsourced IT support, cyber security, cloud, Microsoft, and unified communications services to mid-market and enterprise organisations across the UK. Its core offering combines a 24/7 helpdesk, NOC monitoring, Microsoft 365/Azure implementation, CREST-accredited penetration testing, and strategic IT consultancy through dedicated account managers.
Is Akita a public or private company?
Akita is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Akita founded?
Akita was founded in 1996. It employs 51 to 100 people.
Where is Akita based?
Akita is headquartered in Wrotham, United Kingdom, in the Europe region.
How does Akita make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services and IT Procurement.
Who are Akita's main competitors?
Direct peers on record are Babble Cloud, Littlefish, Servium, Prodec Networks, ANS Group, Mirus IT, Air IT and Datapoint. Broad incumbents are Accenture and Six Degrees Group.
Does Akita have an API?
No public API is recorded for Akita.
What industry is Akita in?
Akita's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAK, Collaboration & Unified Communications Management (UCaaS/VoIP), with a secondary code of BPAEAGAA, ERP Implementation & Systems Integration Services. Its NAICS code is 54151 and its SIC code is 7373.