What SilentCloud does

SilentCloud is a prescription-based medical mobile application for the self-paced management of bothersome tinnitus, operated by Sonova AG (Switzerland, headquarters in Stäfa) and manufactured by Aureliym GmbH (Germany, Bad Neuenahr-Ahrweiler). The product combines internet-based Cognitive Behavioral Therapy (iCBT) — 40 self-paced sessions of 15-20 minutes each, with one new session per day — with three personalized sound therapy approaches: basic pink noise masking, tailored noise bands for atonal tinnitus, and acoustic coordinated reset neuromodulation for tonal tinnitus. Clinically validated questionnaires (THI, VAS, PHQ, GAD, hyperacusis, hearing ability, WHO-5) drive assessment and personalization. Peer-reviewed evidence cited by the company indicates approximately 34% reduction in tinnitus burden from iCBT and approximately 30% reduction in tinnitus distress from tonal sound therapy; a 63-user real-world sample presented at the German ENT Congress in October 2024 showed a mean THI reduction from 48.3 to 33.7 with 77% of users improving.

The platform is distributed in six markets (Belgium, Ireland, Italy, Luxembourg, Switzerland, USA) in five languages, available on iOS 14.5+ and Android 9+ via Apple App Store and Google Play Store. The SilentCloud ENT Dashboard supports B2B2C distribution: ENT specialists and audiologists register as partners and issue prescriptions through the dashboard, with channel partnerships in place with hearing-care clinic chains Lapperre (Belgium/Luxembourg), Audionova (Italy/USA), and Boots Hearing Care (Ireland). The free tier includes Tinnitus Tutor (education), Calm Corner (relaxation library), and a preview of advanced therapies; a 2-week free trial unlocks the paid Advanced Therapies subscription (€19.99/month or €89.99 per 6 months in EU; $24.99/month or $99.99 per 6 months in USA), with subscriptions processed via in-app purchase on Google Play and Apple App Store. Cloud infrastructure runs on Microsoft Azure, with marketing attribution through AppsFlyer and compliance with GDPR, CCPA, HIPAA, and LGPD. A multi-center randomized clinical trial is underway in Europe for the current v7 (C25-001) release.

Name

SilentCloud

Legal name

SilentCloud is operated by Sonova AG and manufactured by Aureliym GmbH (no single unified legal entity for the SilentCloud brand itself)

Website

https://silentcloud.com

Company type

Private

Operating status

Operating

Short description

SilentCloud is a prescription-based mobile medical app for bothersome tinnitus, combining 40-session internet-based Cognitive Behavioral Therapy with three personalized sound therapy modalities, distributed via app stores and ENT/audiologist prescriptions across six countries in Europe and the USA.

Ownership category

akta.pro rank

Product category

Digital Therapeutics

NAICS

Home Health Care Services (62161), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

ENT (Otolaryngology) Telemedicine Platforms (HLALAGAM)

akta.pro secondary industries

Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF), Behavioral Health & Substance Use Remote Monitoring (HLACAFAD)

Keywords

• Tinnitus management app
• Digital therapeutics
• Cognitive behavioral therapy
• Sound therapy
• Hearing healthcare

Headquarters

HQ city

Stäfa

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Others

Revenue model

1. Subscription - Advanced Therapies (Premium): The primary revenue stream is a monthly or 6-month subscription to Advanced Therapies (iCBT counseling therapy + 3 sound therapy modules). Patients require a prescription from an ENT or audiologist to unlock these paid features. The subscription is managed through Google Play Store (Android) and Apple App Store (iOS), with SilentCloud receiving a share per in-app purchase.
2. Freemium - Core App Content: The app offers a free tier including Tinnitus Tutor (educational content), Calm Corner (sounds and exercises library), and a trial preview of advanced therapies. This drives user acquisition and referral to the prescription-based paid tier.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

SilentCloud is a prescription-based medical mobile application that delivers self-paced tinnitus management through internet-based Cognitive Behavioral Therapy (iCBT) and three personalized sound therapy approaches (basic pink noise, tailored atonal noise, and tonal acoustic coordinated reset neuromodulation). Patients access the app on iOS or Android and must obtain an ENT or audiologist prescription to unlock the paid Advanced Therapies subscription, which is priced monthly or over six months. A companion web-based SilentCloud ENT Dashboard allows healthcare professionals to issue prescriptions and monitor patient outcomes.

Product overview

SilentCloud is a prescription-based medical mobile application ecosystem for tinnitus management, developed by Aureliym GmbH (Germany) and distributed by Sonova AG (Switzerland). The core SilentCloud App is available on iOS and Android and offers free educational content (Your Calm Corner, Your Tinnitus Tutor, Try Advanced Therapies) alongside subscription-based Advanced Therapies that include three personalized sound therapy approaches (Basic, Tailored, Tailored Tonal) and 40 sessions of internet-based Cognitive Behavioral Therapy (iCBT). The companion SilentCloud ENT Dashboard provides healthcare professionals with a web portal to issue prescriptions and monitor patient progress. Access to Advanced Therapies requires a prescription from an ENT specialist or audiologist.

Differentiator

Problem solved

Functional benefit

Products and services

• SilentCloud Mobile App Prescription-based medical mobile app for self-paced management of bothersome tinnitus, available on iOS (14.5+) and Android (9+). Provides free educational content (Tinnitus Tutor, Calm Corner, trial preview) and subscription-gated Advanced Therapies (iCBT counseling plus three personalized sound therapy modalities).
• Advanced Therapies Subscription Paid subscription tier within the SilentCloud app offering 40 self-paced iCBT sessions (15-20 min each, one per day) and three personalized sound therapy approaches (pink noise, tailored atonal noise, tonal acoustic coordinated reset neuromodulation). Priced at €19.99/month or €89.99/6 months in the EU, and $24.99/month or $99.99/6 months in the USA.
• SilentCloud ENT Dashboard Web-based professional portal that lets registered ENT specialists, audiologists, and hearing care professionals issue prescriptions to patients and monitor their tinnitus treatment progress remotely, including triggering clinically validated questionnaires within the app. Free for healthcare professional partners.

Quantifiable outcome

• iCBT reduces tinnitus burden by approximately 34% (based on peer-reviewed clinical evidence)
• +4 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered supporting, core and critical.

• Sonova Retail Germany (German ENT Congress)supportingStrategic or Co-development Partner · 31 October 2024SilentCloud real-world clinical data was first presented at the German ENT Congress in Mannheim on 31.10.2024, organized by Sonova Retail Germany. This presentation of preliminary outcome data from SilentCloud users represents clinical validation and co-promotion activity.
• Lapperre (Belgium and Luxembourg)coreChannel Partner/ Reseller/ DistributorLapperre is a hearing care clinic chain operating in Belgium and Luxembourg. As a local tinnitus expert and SilentCloud partner, Lapperre supports patients in accessing SilentCloud, validating prescriptions, and providing holistic hearing care alongside the app. Partner information is listed on country-specific SilentCloud websites.
• Audionova (Italy and USA)coreChannel Partner/ Reseller/ DistributorAudionova is a hearing care clinic chain operating in Italy and the USA. As a local tinnitus expert and SilentCloud partner, Audionova supports patients in accessing SilentCloud, validating prescriptions, and providing tinnitus management services alongside the app.
• Boots Hearing Care (Ireland)coreChannel Partner/ Reseller/ DistributorBoots Hearing Care is a hearing care clinic chain operating in Ireland. As a local tinnitus expert and SilentCloud partner, Boots Hearing Care supports patients in accessing SilentCloud and validating prescriptions.
• Microsoft Ireland Operations Limited / Microsoft AzurecriticalTechnology or IntegrationMicrosoft Ireland Operations Limited (Ireland) and Microsoft Azure serve as the cloud infrastructure hosting SilentCloud's services. User data is stored in EU or US depending on the user's location. This is a critical technology infrastructure partnership for the app and dashboard services.
• AppsFlyer Ltd (US)supportingTechnology or IntegrationAppsFlyer is a mobile tracking and attribution tool used by SilentCloud to measure the impact of marketing campaigns. Data is stored in the EU. This partnership supports SilentCloud's digital marketing analytics capabilities.
• ENT Specialists and Audiologists (Partner Network)coreChannel Partner/ Reseller/ DistributorENT doctors and audiologists register as SilentCloud partners to prescribe the app to patients and monitor their progress via the SilentCloud ENT Dashboard. Partners are listed in the app's interactive 'Get Your Prescription' map to help patients find the right professional. The partnership enables a B2B2C healthcare channel for SilentCloud.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Widex: Widex, now part of WS Audiology, offers the Widex Zen tinnitus management program combining fractal sound therapy with hearing aid integration. It targets the same prescription-gated, audiologist-driven tinnitus patient pathway as SilentCloud, particularly across European markets.
• Starkey Hearing Technologies: Starkey is a US-based hearing aid manufacturer offering tinnitus management features through its hearing aids and the Starkey Relax app. It competes with SilentCloud in the audiologist-prescribed channel and bundles tinnitus therapy with device sales, particularly relevant for the US market.
• Demant (Oticon): Demant is the parent company of Oticon and other hearing aid brands, with a Tinnitus SoundSupport feature integrated into its hearing aids and apps. It is a broad incumbent in the prescription-driven audiology channel and overlaps with SilentCloud's ENT-prescribed tinnitus patient base.
• GN Hearing (ReSound): GN Hearing is a global hearing aid manufacturer whose ReSound Relief app provides sound therapy and relaxation exercises for tinnitus sufferers. As a major incumbent with established audiologist distribution and bundled hearing aid+tinnitus offerings, it competes for the same ENT-prescribed patient flow as SilentCloud across multiple overlapping geographies.
• WS Audiology (Signia): WS Audiology, owner of Signia and other hearing aid brands, offers tinnitus therapy features within its hearing aids and companion apps. It competes with SilentCloud in the prescription-gated audiology channel and bundles tinnitus therapy with hearing aid sales, leveraging an established clinical network comparable to Sonova's.

Direct peers

• Oto: Oto is a UK-based digital therapeutic app for tinnitus that combines CBT, sound therapy, and relaxation exercises. Like SilentCloud, it offers a subscription-based mobile app targeting adults with bothersome tinnitus, directly competing for the same end patient and prescription-driven clinical pathway.
• Neuromod Devices (Lenire): Neuromod Devices develops Lenire, a FDA-approved bimodal neuromodulation device for tinnitus combining tongue stimulation with sound therapy. It is the most clinically validated non-pharmacological tinnitus treatment and competes directly with SilentCloud for ENT-prescribed tinnitus management, albeit via a hardware-plus-software model.
• AudioCardio: AudioCardio is a mobile and desktop app delivering Threshold Sound Conditioning sound therapy for hearing and tinnitus. Like SilentCloud, it focuses on at-home sound-based tinnitus management via subscription, although it does not require a prescription and does not include a CBT module.
• MindEar: MindEar is a digital tinnitus therapy app offering CBT-based programs with sound therapy components, developed with tinnitus researchers. It targets the same patient population as SilentCloud with a similar subscription-based mobile delivery model and is one of the closest pure-play digital therapeutic competitors.

Others

• Lively Hearing: Lively is a US-focused online hearing aid retailer that emphasizes customer education and telehealth-enabled audiology consultations. While it does not directly compete with SilentCloud on tinnitus therapy, it is comparable as a digital-first, audiologist-mediated distribution model that signals broader shifts in how hearing care and adjunctive therapies reach patients.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SilentCloud