Tombigbee Fiber

What Tombigbee Fiber does

Tombigbee Fiber, LLC is a rural broadband internet service provider operating as a wholly-owned subsidiary of Tombigbee Electric Power Association (TEPA), a non-profit, member-owned electric cooperative founded in 1934 in Tupelo, Mississippi. Launched in August 2019 following a board decision to address rural connectivity gaps, the company is deploying an approximately 4,000-mile fiber-to-the-home (FTTH) network using G-PON technology across Northeast Mississippi, targeting TEPA's 44,500+ member households in Lee, Itawamba, and surrounding counties underserved by traditional ISPs.

The company's product portfolio is structured into three residential tiers (Premier at 300 Mbps/$54.90, Ultimate at 1 Gbps/$84.90, and Elite at 2 Gbps/$99.90) and three business tiers (Deluxe at 500 Mbps, Superior at 1 Gbps/$154.90, and Ultra at 2 Gbps/$304.90), supplemented by VoIP voice service, SmartBiz managed Wi-Fi, SmartTown community Wi-Fi, and add-ons including Bark parental controls and outdoor Wi-Fi. All residential plans include unlimited data, no contracts, no installation fees, and bundled access to the Tombigbee Fiber App (CommandIQ), ExperienceIQ parental controls, and ProtectIQ network security. The underlying network is managed through a seven-year partnership with Calix, with the 2026 deployment of Calix's AI-native One platform and Agent Workforce Cloud enabling agentic workflows across marketing, customer support, and network operations.

The business model is subscription-recurring, monetized through monthly fees on residential and SMB customers acquired via direct-to-consumer channels — including a website portal, phone sales (1-877-FIBER2U), two walk-in offices in Tupelo and Fulton, and referrals from TEPA's existing member base. Customer growth has been rapid since launch (100 customers in November 2020, 1,000 in January 2021, 1,500 in February 2021, and 1,813 by March 2021), with the company reporting an NPS of 92 and positive cash flow within two years of operations. As a cooperative subsidiary, the company is member-funded rather than venture-backed, reinvesting cash flow into continued fiber buildout across its defined rural service territory.

Name

Tombigbee Fiber

Legal name

Tombigbee Fiber, LLC

Website

https://tombigbeefiber.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

Tombigbee Fiber, LLC is a rural Mississippi fiber-to-the-home broadband provider and subsidiary of Tombigbee Electric Power Association, delivering high-speed internet, voice, and managed Wi-Fi services to residential households and small businesses across Northeast Mississippi communities.

Ownership category

akta.pro rank

Product category

Fiber Broadband Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Fiber-to-the-Home (FTTH) Operators (HDAIACAB)

akta.pro secondary industries

Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC), Rural & Universal Service Fixed Broadband Providers (HDAIABAJ), Carrier & Public Venue Wi‑Fi (Hotspot/Passpoint/NGH) (HDAFACAI)

Keywords

• Fiber optic internet
• Rural broadband services
• Voice over IP
• Business internet solutions
• Community Wi-Fi networks

Headquarters

HQ city

Tupelo

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Residential Internet Service: Monthly subscription fees from residential fiber internet service across three plan tiers (Premier, Ultimate, Elite). No contracts required. Includes unlimited data with no caps or throttling.
2. Business Internet Service: Monthly subscription fees from business fiber internet service across three tiers (Deluxe, Superior, Ultra). Additional revenue from add-ons like SmartBiz, Static IPs, and Outdoor Wi-Fi.
3. Voice/VoIP Service: VoIP telephone service offered as add-on to internet packages. Residential voice at $29/month first line ($25 additional), Business voice at $49.95/month first line ($35 additional. Includes unlimited nationwide calling.
4. Equipment and Add-On Services: Optional add-ons including Outdoor Wi-Fi extenders ($15/month), Bark parental control premium ($10/month), Wi-Fi extenders ($5/month).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Tombigbee Fiber provides fiber-to-the-home broadband internet, VoIP voice, and managed Wi-Fi services to residential and business customers across rural Northeast Mississippi. Operating on a planned 4,000-mile FTTH/G-PON network built as a subsidiary of the Tombigbee Electric Power Association cooperative, it delivers symmetrical speeds up to 2 Gbps with no data caps, bundled security (ProtectIQ) and parental controls (ExperienceIQ), plus community-wide SmartTown Wi-Fi and small-business SmartBiz managed networking.

Product overview

Tombigbee Fiber is a rural Mississippi fiber broadband provider and subsidiary of Tombigbee Electric Power Association, founded in 2019. It offers a unified portfolio of fiber internet, voice, and community Wi-Fi services delivered over its own fiber-to-the-home (FTTH/G-PON) network, managed through the Calix AI-native platform. The residential lineup spans three tiers (Premier at 300 Mbps, Ultimate at 1 Gbps, and Elite at 2 Gbps), while the business lineup offers Deluxe (500 Mbps), Superior (1 Gbps), and Ultra (2 Gbps) plans. Add-on services include Voice (VoIP phone), SmartTown community-wide Wi-Fi, SmartHome security, and SmartBiz managed business Wi-Fi. The free Tombigbee Fiber App (CommandIQ) serves as the unified subscriber hub, bundling ExperienceIQ parental controls and ProtectIQ network security at no extra cost. Optional paid add-ons include Bark parental monitoring ($10/mo), Outdoor Wi-Fi extension, and static IP addresses. The Calix Agent Workforce Cloud enables secure AI-powered agentic workflows across marketing, customer support, and network operations.

Differentiator

Problem solved

Functional benefit

Brands

• SmartTown: Community-wide Wi-Fi service that extends secure, authenticated Wi-Fi access to Tombigbee Fiber customers around their community.
• SmartBiz

Products and services

• Residential Fiber Internet Service

Quantifiable outcome

• Net Promoter Score (NPS) of 92 — industry-leading customer satisfaction
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• Calix, Inc.coreTechnology or Integration · 15 July 2026Tombigbee Fiber has invested in Calix's AI-native One platform and Agent Workforce Cloud to build secure agentic workflows across marketing, customer support, and network operations. The seven-year partnership enables personalized subscriber engagement at scale, launch and management of new services including SmartTown public Wi-Fi and SmartHome security through a single operating model, while reducing operational complexity. Early implementations demonstrate value through accelerated knowledge sharing and reduced operational complexity.
• Tombigbee Electric Power Association (TEPA)coreStrategic or Co-development PartnerParent organization and co-operative member of Tombigbee Fiber. TEPA provides the existing infrastructure, easements, and member relationships that enable fiber deployment. Founded 1934, TEPA serves 44,500+ members with electric power and has been delivering reliable service to Northeast Mississippi for over 85 years. The fiber initiative was approved by TEPA's Board of Directors in August 2019.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Brightspeed: Brightspeed is a regional broadband operator (formerly Lumen's ILEC assets) actively overbuilding fiber in rural and small-town markets across 20+ states. Comparable as a fiber overbuilder targeting similar unserved/underserved communities with similar go-to-market model.
• AT&T Fiber: AT&T Fiber is a national incumbent offering fiber-to-the-home and broadband services across the U.S., including select rural Mississippi markets. Comparable as a large-scale fixed-line broadband competitor with broader geographic and product reach.

Direct peers

• Ziply Fiber: Ziply Fiber is a fiber-to-the-home ISP operating across the Pacific Northwest, including many rural and small-town markets. Comparable as a rural-focused fiber ISP with symmetrical gigabit+ tiers and similar operational playbooks for overbuild economics.
• Allo Communications: Allo Communications is a fiber-to-the-home ISP serving small and mid-sized communities across Nebraska, Colorado, and Arizona. Comparable as a community-rooted fiber ISP with similar symmetrical gigabit tiers and fiber overbuild economics.
• C Spire: C Spire is a Mississippi-based broadband and wireless provider that operates a competing fiber-to-the-home network across the state, including rural areas. Directly comparable as a fiber ISP targeting Mississippi households and SMBs with similar symmetrical speed offerings.
• Twin Lakes Telephone Cooperative: Twin Lakes is a member-owned telephone cooperative providing fiber broadband to rural Tennessee communities. Closely comparable as a cooperative-structured rural fiber ISP, mirroring Tombigbee's TEPA-affiliated operating model and FTTH technology stack.
• Point Broadband: Point Broadband is a rural fiber and fixed-wireless ISP serving small-town and rural communities in the Southeast and Midwest. Comparable as a direct rural fiber peer with similar customer profile and tiered symmetrical speed offerings.
• Empire Access: Empire Access is a regional fiber ISP serving rural and small-town communities in New York, Pennsylvania, and surrounding states. Comparable as a direct rural fiber peer with similar tiered residential/business offerings and community-focused positioning.

Others

• Conexon: Conexon is a consulting and managed-services firm that partners with rural electric cooperatives to design and operate fiber broadband networks. Comparable as an enabling ecosystem partner — many cooperatives that look like Tombigbee are Conexon clients, making it a thematic and operational peer rather than a direct competitor.

Emerging players

• Starlink (SpaceX): Starlink is SpaceX's low-earth-orbit satellite broadband service targeting rural and underserved households globally. Comparable as an emerging alternative broadband provider competing for the same unserved rural Mississippi households that Tombigbee targets with fiber.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/TombigbeeFiber
• Facebookfacebook.com/TombigbeeFiber
• LinkedInlinkedin.com/company/tombigbee-fiber-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tombigbee Fiber