Vibe Retail
Vibe Retail provides a cloud-based, AI-enabled point-of-sale and unified commerce platform for independent and multi-location retailers, integrating payments (VibePay), real-time inventory, and omnichannel sync across in-store and online channels.
- Company typePrivate
- Founded2022
- HeadquartersBrooklyn, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Vibe Retail does
Vibe Retail (legal entity Vibe Retail LLC, headquartered in Brooklyn, NY, and incorporated in Delaware) operates a cloud-based point-of-sale and unified commerce platform aimed at independent and multi-location retailers. The platform runs on iOS and Android and centralizes sales transactions, real-time inventory synchronization, customer relationship management, employee management, multi-location coordination, integrated payment processing (VibePay), and reporting across in-store, online, and mobile channels. Native integrations span WooCommerce, Shopify, QuickBooks, Xero, and NetSuite (via Shogo), and the product includes differentiated features such as Verified Returns, Work Order Tickets, Merge Duplicates, Group Gifting, and an in-POS AI support assistant called Vee, with a predictive analytics layer (Vibe AI) on the roadmap. PCI-DSS compliance is maintained, the platform runs on AWS with reported 100% uptime over a recent 90-day monitoring window, and 24/7 support is delivered from a Brooklyn-based team.
The company monetizes through a three-tier SaaS subscription (Essential at $19/month for single-register retailers, Pro at $97-$119/month for growing retailers, and Ultimate at $1,399/month for enterprise accounts), supplemented by tiered payment-processing economics on VibePay (2.9%+15c down to 2.5%+10c), hardware sales, and optional on-site implementation at $3,500. Go-to-market is primarily product-led and self-serve via the website with an inside-sales motion for multi-location and enterprise prospects, augmented by channel partnerships with MiCamp Solutions and Mega Payments and referral flow from Intuit and Oracle naming Vibe as a recommended migration target for the discontinued QuickBooks POS and NetSuite POS products. Target customers span general independent retail, regulated verticals (CBD, wine/liquor/beer, pharmacy), and service-based retail (salons, barbershops, spas, automotive, bike shops, golf courses).
Vibe Retail firmographics
Firmographics- Name
- Vibe Retail
- Legal name
- Vibe Retail LLC
- Website
- https://viberetail.com
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Vibe Retail provides a cloud-based, AI-enabled point-of-sale and unified commerce platform for independent and multi-location retailers, integrating payments (VibePay), real-time inventory, and omnichannel sync across in-store and online channels.
- Ownership category
- akta.pro rank
Where Vibe Retail is headquartered
LocationHeadquarters
- HQ city
- Brooklyn
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Vibe Retail business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription Plans: Three-tier monthly subscription model: Essential ($19/mo), Pro ($97/mo or $119/mo depending on register inclusion), and Ultimate ($1,399/mo). Each tier includes a set number of registers and features, with add-ons for additional registers.
- Payment Processing (VibePay): Integrated payment processing with tiered card-present rates: Essential tier at 2.9%+15c, Pro tier at 2.7%+15c, Ultimate tier at 2.5%+10c per transaction.
- Hardware Sales: Plug-and-play POS hardware including tablets, card readers, receipt printers, barcode scanners, and cash drawers available for purchase.
- Professional Services (On-Site Implementation): Optional on-site implementation add-on available at $3,500 for assisted setup and onboarding, particularly targeted at multi-location or enterprise retailers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Essential: Entry-level plan for single-register retailers |
| Subscription | Monthly | Pro: Mid-market plan for growing retailers |
| Subscription | Monthly | Ultimate: Enterprise plan with full customization |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Vibe Retail product offering
Product offeringCore offering
Vibe Retail operates a cloud-based, AI-enabled point-of-sale and unified commerce platform for independent and multi-location retailers. The platform centralizes sales, inventory, customer data, employee management, and integrated payment processing (VibePay) across in-store, online, and mobile channels, with real-time synchronization, offline mode, and native integrations to e-commerce and accounting platforms.
Product overview
Vibe Retail is a cloud-based unified commerce platform for independent and multi-location retailers, combining a core POS system with integrated payment processing (VibePay), embedded financing (Vibe Capital), and a modular suite of add-on capabilities. The product portfolio spans the core Vibe Retail POS platform — handling sales, inventory, customer management, and multi-location sync — alongside VibePay for integrated payment processing; Vibe AI (Coming Soon) and its first shipped component Vee for AI-powered in-POS support and predictive analytics; Work Orders for service/repair tracking; Appointments Management; Marketing & Loyalty; E-Commerce with native WooCommerce and Shopify integrations; Reporting & Analytics; Buy Now Pay Later; Payroll and Self-Checkout (both Coming Soon). Pricing is tiered across three plans — Essential ($19/mo), Pro ($97–$119/mo), and Ultimate ($1,399–$1,599/mo) — with escalating feature access including API access and multi-location real-time sync on higher tiers.
Differentiator
Problem solved
Functional benefit
Brands
- VibePay: Integrated payment processing solution for Vibe Retail POS, offering transparent pricing with rates of 2.9%+15c (Essential), 2.7%+15c (Pro), and 2.5%+10c (Ultimate).
- Vibe Capital
- Vee
- Vibe AI
Products and services
- Vibe Retail POS Cloud-based point-of-sale platform for independent and multi-location retailers. Handles sales transactions, real-time inventory management, customer relationship management, employee management, multi-location sync, and integrated payment processing from a single centralized back office, running on standard iOS and Android devices.
- VibePay Integrated payment processing solution offering transparent flat-rate pricing (2.9%+15c Essential, 2.7%+15c Pro, 2.5%+10c Ultimate), supporting all major cards, contactless payments, Apple Pay, Google Pay, gift cards, store credit, and split payments for Vibe Retail merchants.
- Vibe Capital Embedded business financing product for Vibe Retail merchants, providing cash advances or loans to support retail business growth and cash flow needs.
- Vee (AI Support Assistant) AI-powered in-POS support assistant that delivers instant answers and real-time guidance to user queries (how-to questions, feature navigation, settings explanations) directly inside the POS interface, eliminating the need for support tickets or tab-switching.
- Buy Now Pay Later Built-in buy now, pay later payment option integrated directly into VibePay, giving shoppers flexible installment payments at checkout.
Quantifiable outcome
- Top 10% of 100,000+ products on SourceForge with 4.8/5 average rating from 42 verified reviews
- +2 more outcomes
Companies that use Vibe Retail
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles3 records
Vibe Retail technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability3 records
Feature11 records
Vibe Retail partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- MiCamp SolutionscoreVibe Retail and MiCamp Solutions announced a strategic partnership aimed at expanding modern point-of-sale technology for independent retailers. MiCamp Solutions acts as a channel partner distributing Vibe POS to independent retail businesses, leveraging their existing customer relationships in the independent retail segment.
- Mega PaymentscoreVibe Retail partnered with Mega Payments to target independent merchants with its POS technology. The partnership combines Vibe's retail POS platform with Mega Payments' payment processing capabilities to serve independent merchants seeking modern point-of-sale solutions.
- ShogocoreVibe Retail integrates with NetSuite ERP via Shogo, a dedicated NetSuite integration platform. Shogo enables real-time synchronization of sales, inventory, customers, and payments between Vibe POS and NetSuite, specifically designed to support retailers migrating from NetSuite Point of Sale (NSPOS) and SuiteCommerce InStore (SCIS) which are being discontinued by Oracle.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Vibe Retail competitors and assessment
Company assessmentEmerging players
- ERPLY: ERPLY is a cloud POS and inventory platform targeting small to mid-sized retailers with multi-store support and integrations to accounting/ERP systems. It is a comparable emerging player in the same SMB retail POS category as Vibe.
- TouchBistro: TouchBistro is a POS and payments platform for restaurants, with an adjacent (foodservice/retail) product architecture. Comparable to Vibe as a vertical SaaS POS with integrated payments, hardware, and a modular feature set, though restaurant-focused.
- Toast: Toast is a cloud-based POS for the restaurant industry, with adjacent retail-adjacent verticals. It is comparable to Vibe as a vertical SaaS POS with integrated payments, hardware, and financing (capital), though primarily in foodservice rather than general retail.
Direct peers
- Lightspeed Retail: Lightspeed Retail is a cloud-based POS focused on multi-location specialty retailers (apparel, sporting goods, home goods). Vibe explicitly compares against Lightspeed in its SEO content, indicating direct competition for the same multi-location specialty retail customer base.
- Shopify POS: Shopify POS is a unified retail POS extension of the Shopify commerce platform, serving SMB and mid-market retailers with strong e-commerce and omnichannel integration. It directly competes with Vibe on multi-location sync, WooCommerce/Shopify integration parity, and the SMB-to-mid-market retail segment.
- Revel Systems: Revel Systems provides an iPad-based POS for retail, restaurants, and grocers with integrated payments, inventory, and multi-location management. It competes with Vibe in the SMB-to-mid-market retail segment with a similar cloud-and-mobile architecture.
- Clover (Fiserv): Clover is a Fiserv-owned POS platform for SMBs with an app marketplace, integrated payments, and broad hardware support. It is a direct Vibe competitor, and Vibe's blog references a partnership with Fiserv Capital, highlighting the overlapping SMB POS and merchant capital space.
- Heartland Retail (Global Payments): Heartland Retail is a cloud POS for multi-location specialty retailers (apparel, footwear, sporting goods) with strong inventory and CRM features. It directly overlaps with Vibe's multi-location retail positioning and the same vertical specialty retail customer base.
- Square (Block): Square is the dominant SMB point-of-sale and payments platform, offering integrated POS, payment processing, software, and financing. It is the most direct head-to-head competitor to Vibe Retail in the independent retailer segment, with comparable pricing, hardware ecosystem, and software-plus-payments model.
Broad incumbents
- Stripe Terminal: Stripe Terminal is a developer-focused POS hardware and software platform from Stripe, integrated with Stripe payments. It is a broader incumbent in the payments and POS infrastructure space, competing with VibePay on processing economics and serving platform-builders adjacent to Vibe's merchant base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Vibe Retail social profiles
Digital presenceVibe Retail compliance and trust
Trust signalCompliance1 record
Vibe Retail financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vibe Retail leadership team
Management profileNumber of profiles
Vibe Retail funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vibe Retail M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vibe Retail
What does Vibe Retail do?
Vibe Retail operates a cloud-based, AI-enabled point-of-sale and unified commerce platform for independent and multi-location retailers. The platform centralizes sales, inventory, customer data, employee management, and integrated payment processing (VibePay) across in-store, online, and mobile channels, with real-time synchronization, offline mode, and native integrations to e-commerce and accounting platforms.
Is Vibe Retail a public or private company?
Vibe Retail is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Vibe Retail founded?
Vibe Retail was founded in 2022. It employs 11 to 50 people.
Where is Vibe Retail based?
Vibe Retail is headquartered in Brooklyn, United States, in the North America region.
How does Vibe Retail make money?
Four revenue lines are on record. SaaS Subscription Plans are the primary driver. The others are payment Processing (VibePay), hardware Sales and professional Services (On-Site Implementation).
Who are Vibe Retail's main competitors?
Emerging players on record are ERPLY, TouchBistro and Toast. Direct peers are Lightspeed Retail, Shopify POS, Revel Systems, Clover (Fiserv), Heartland Retail (Global Payments) and Square (Block). Stripe Terminal is listed as a broad incumbent.
Does Vibe Retail have an API?
Yes. Vibe Retail offers a public API for third-party integrations. Developers must register for API credentials, which are confidential and non-transferable. The API must be used in compliance with Vibe's technical documentation, security requirements, and usage policies. Prohibited uses include developing competing services, interfering with Vibe's business operations, or exceeding specified rate limits. API functionality may be modified, restricted, suspended, or discontinued at Vibe's discretion. Developer documentation is at viberetail.com/integrations.