Joseph Rowntree Housing Trust

What Joseph Rowntree Housing Trust does

Joseph Rowntree Housing Trust (JRHT) is a charitable housing association and registered social landlord, headquartered in York, United Kingdom, operating under the Co-operative and Community Benefit Societies Act 2014 (Community Benefit Society registration 8209; RSL 5079). Established as part of Joseph Rowntree's 1904 vision for affordable housing and sustainable communities, JRHT provides affordable rental homes, shared ownership schemes (25%-99% staircasing), and leasehold properties across 22 communities in York and parts of the North East, alongside sheltered housing for over-55s, adapted housing for disabled residents, regulated care services, and community facilities such as the New Earswick Folk Hall and the Derwenthorpe Super Sustainability Centre. The organisation runs the My JRHT resident portal and multi-channel rent payment infrastructure (Direct Debit, Allpay, PayPoint), delivers a digital inclusion programme (IT ReUse, Barclays Digital Wings, Good Things Foundation, AbilityNet, National Databank, Jangala Get Box), and operates energy and retrofit initiatives via Veolia and the government-funded Warm Homes Programme. JRHT is governed by a board that includes resident members, is part of the Joseph Rowntree Foundation-JRHT Group with a shared Group CEO (Julian Hartley, appointed March 2026), and in March 2026 announced a decision to withdraw from direct provision of regulated care while seeking alternative providers.

Name

Joseph Rowntree Housing Trust

Legal name

Joseph Rowntree Housing Trust

Website

https://jrht.org.uk

Company type

Private

Founded year

1904

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Joseph Rowntree Housing Trust is a charitable housing association providing affordable rental, shared ownership, and leasehold housing, alongside care services, community facilities, and digital inclusion support across York and parts of North East England.

Ownership category

akta.pro rank

Product category

Affordable Housing Services

NAICS

Lessors of Residential Buildings and Dwellings (53111), Assisted Living Facilities for the Elderly (623312), Other Community Housing Services (624229)

SIC

Real Estate Agents & Managers (For Others) (6531), Real Estate (6500), Services-Home Health Care Services (8082)

akta.pro primary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

akta.pro secondary industries

Senior & Assisted Living Residential Property Management (BPAJAFAE), Independent Living Real Estate Owners/Operators (REITs & Management Companies) (HLADAAAG), Cooperative (Co-op) Housing Association Management (BPAJAHAC)

Keywords

• Affordable housing
• Social housing
• Shared ownership
• Supported living
• Community housing

Headquarters

HQ city

York

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Revenue model

1. Rental Income: Primary revenue from renting properties to residents. Rent is paid in advance based on payment frequency (weekly, monthly, etc.).
2. Shared Ownership and Leasehold Sales: Properties sold through shared ownership schemes where residents can purchase 25%, 50%, 75%, or 99% of property value on long-term leases.
3. Care Services: Care services regulated by the Care Quality Commission, including care homes and home care agencies.
4. Estate Management Charges: Annual charges for estate management covering maintenance of communal areas, recreational facilities, and environmental management at specific developments like Derwenthorpe.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Joseph Rowntree Housing Trust (JRHT) is a charitable housing association that provides affordable rental homes, shared ownership and leasehold properties, supported living and care services, and community facilities to residents across York and parts of the North East of England. The organization develops and manages mixed-tenure communities including New Earswick and Derwenthorpe, and also offers ancillary services such as repairs, money and benefits advice, and digital inclusion support.

Product overview

Joseph Rowntree Housing Trust (JRHT) operates as a charitable housing association providing affordable housing, care services, and community facilities primarily in York and parts of the North East. The organization offers a portfolio of housing products including rental properties, homes for sale through shared ownership schemes, and leasehold options. The My JRHT resident portal serves as the primary digital interface for tenants to manage their homes, pay rent, and access services. Beyond housing, JRHT provides care services (though withdrawing from direct regulated care provision), community facilities such as the New Earswick Folk Hall, and digital inclusion support including free devices and training. The Trust's offering integrates payment systems (Direct Debit, Allpay/PayPoint), energy services partnerships (Veolia), and digital support partnerships (IT ReUse, Barclays Digital Wings, National Databank). Financial support services include Money and Benefits Advice, while property maintenance covers repairs with defined response timescales and damp/mould remediation.

Differentiator

Problem solved

Functional benefit

Products and services

• Rent a Home Social housing rental properties including houses, flats, and bungalows available to rent across York and parts of the North East for individuals and families.
• Homes for Sale Affordable homes available for purchase through shared ownership schemes, allowing buyers to part-rent, part-buy properties in York and North East.
• Shared and Leasehold Ownership Shared ownership schemes allowing purchasers to acquire 25%, 50%, 75%, or 99% of property value, with JRHT retaining the remainder on leasehold terms.
• Care Services Regulated care services including care homes and supported living for elderly and disabled residents, registered with the Care Quality Commission (CQC). JRHT is withdrawing from direct provision and seeking alternative providers.
• Repairs and Maintenance Services Property maintenance services including emergency repairs (24 hours), urgent repairs (7 days), and routine repairs (28 days), covering damp and mould remediation for JRHT residents.
• My JRHT Resident Portal Password-protected online portal allowing tenants to manage their homes, pay rent, report repairs, check accounts, and access services.
• Money and Benefits Advice Service Free confidential advice service for JRHT residents covering benefit applications, budgeting, debt management, and identifying government grants or support schemes.
• New Earswick Folk Hall Community facility featuring Post Office, Explore Library, Cafe, Orchard Hall, Discovery Room, meeting rooms, and accessibility features including Changing Places and hearing loops.
• Derwenthorpe Super Sustainability Centre Community hub at Derwenthorpe eco-development providing meeting space for residents, local schools, and community groups, with sustainable design features.
• Digital Inclusion Support Digital support service providing free devices (laptops, smartphones), free SIM cards, free home Wi-Fi (Get Box), and digital skills training for JRHT residents.
• Swap a Home Home exchange programme allowing tenants to swap properties with other JRHT residents or housing association tenants.

Quantifiable outcome

• Increase in residents' satisfaction reported in latest tenant satisfaction survey

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• VeoliacoreStrategic or Co-development Partner · 2 May 2024Three-year agreement signed to improve energy services for residents in Derwenthorpe, managing communal energy systems.
• Esh ConstructioncoreImplementation/ SI/ Consulting PartnerEsh Construction has been appointed to build new homes in New Earswick as part of JRHT's development strategy. They are involved in construction projects including the Willow Bank development and Hawthorn Terrace South project.
• IT ReUsecoreStrategic or Co-development PartnerPartnership with IT ReUse to provide free digital devices (laptops) to York residents meeting certain criteria who cannot afford devices or access essential services.
• BarclaysminorStrategic or Co-development PartnerPartnership with Barclays Digital Wings providing free online learning platform and tools for residents to improve digital skills.
• Good Things FoundationminorStrategic or Co-development PartnerPartnership providing free online learning tools and platforms (Learn My Way) for residents to improve digital skills.
• AbilityNetminorStrategic or Co-development PartnerAbilityNet provides free IT support at home for older and disabled people, including DBS-checked volunteers who help with digital challenges, setting up equipment, and technical issues.
• RE:GENminorImplementation/ SI/ Consulting PartnerAppointed to deliver energy efficiency improvements as part of the Warm Homes Programme.
• Sakura Cherry Tree ProjectminorOthersCherry trees donated through the Sakura Cherry Tree Project to be planted across JRHT communities.
• National DatabankminorStrategic or Co-development PartnerPartnership providing free mobile data SIM cards from O2, Vodafone, and Three for 6-12 months for eligible residents.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Sanctuary Housing: UK-wide housing association providing affordable homes, supported living, and care services. Closely comparable business model and tenant base to JRHT, particularly in the combined housing-and-care proposition.
• Notting Hill Genesis: Major London-based housing association offering affordable rent, shared ownership, and care/support services. Comparable charitable governance and core product offering.
• Places for People: UK-wide housing association and housebuilder operating affordable rent, shared ownership, and private market homes. Comparable charitable model with a diversified property portfolio.
• Peabody: Major UK housing association operating across London and the South East with a similar charitable model, providing affordable rent, shared ownership, and community programmes. Comparable as a large heritage-based housing association.
• Clarion Housing: Largest UK housing association, providing affordable rent, shared ownership, and care/support services nationally. Directly comparable as a charitable housing association operating in the same regulatory framework with a similar tenant base.
• L&Q: Large UK housing association with a national footprint, offering affordable rent, shared ownership, and supported housing. Comparable in scale, charitable structure, and core product offering.
• Home Group: Large UK housing association providing affordable rent, supported housing, and care services. Comparable in product mix (housing + care) and charitable governance structure.

Regional players

• Karbon Homes: North East England housing association providing affordable rent and supported housing. Direct regional peer to JRHT in the North East with comparable customer segments.
• Believe Housing: North East housing association providing affordable rental homes, supported living, and community programmes. Comparable charitable model and regional North East footprint.
• Yorkshire Housing: Yorkshire-focused housing association providing affordable rent and shared ownership homes. Direct regional peer to JRHT with overlapping geography and customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/JosephRowntreeHousingTrust
• Xx.com/theJRHT
• LinkedInlinkedin.com/company/jrht

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Joseph Rowntree Housing Trust