Independent Ride Services
- Company typePrivate
- Founded2019
- HeadquartersBuffalo, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
Independent Ride Services firmographics
Firmographics- Name
- Independent Ride Services
- Legal name
- Independent Ride Services LLC
- Website
- https://independentride.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Independent Ride Services industry classification
Industry- Product category
- Non-Emergency Medical Transportation
- NAICS
- Special Needs Transportation (485991), Transit and Ground Passenger Transportation (485)
- SIC
- Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)
- akta.pro primary industry
- Non-Emergency Medical Transportation (NEMT) Providers (TLAFAKAB)
- akta.pro secondary industries
- Non-Emergency Medical Transportation (NEMT) & Wheelchair/Stretcher Transport (HLAFANAJ), Special Needs & Senior Transportation Services (TLAFAKAI)
Keywords
Where Independent Ride Services is headquartered
LocationHeadquarters
- HQ city
- Buffalo
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Independent Ride Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Medicaid Non-Emergency Medical Transportation: Transportation services for Medicaid beneficiaries covered under Medicaid program, providing cost-free rides for eligible clients to medical appointments
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Medicaid-covered transportation for eligible beneficiaries |
Distribution channels3 records
Marketing channels5 records
Independent Ride Services product offering
Product offeringCore offering
Independent Ride Services is a non-emergency medical transportation (NEMT) provider based in Buffalo, New York, founded in 2019. The company offers door-to-door transportation for Medicaid beneficiaries and patients in Western New York, covering trips to doctor's offices, dialysis, chemotherapy, physical therapy, and hospital discharges. It supplements its medical transport service with fleet advertising on its vehicles.
Product overview
Independent Ride Services operates as a single, unified non-emergency medical transportation (NEMT) service offering for Medicaid beneficiaries across Western New York. The core product is NEMT Services encompassing multiple transportation sub-services including Doctor's Appointments, Hospital Visits, Physical Therapy, Dialysis, Chemotherapy, Radiation Therapy, Medical Testing, Surgery/Procedure Appointments, Follow-Up/Post-Operative Care, Hospital Discharge, Specialized Care Facility Transport, and Ongoing Therapy appointments. The company also offers an add-on Fleet Advertising Service that monetizes their vehicle fleet by providing mobile advertising space to brands. All transportation services are provided through a well-maintained fleet with professional, background-checked drivers and utilize advanced technology for real-time tracking and route optimization.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Fast response time for ride requests
- +1 more outcomes
Companies that use Independent Ride Services
Customer profileSegments3 records
Ideal customer profiles2 records
Independent Ride Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Independent Ride Services partnerships and signals
Strategic signalScale indicators3 records
Recent moves4 records
Expansion highlights4 records
Independent Ride Services competitors and assessment
Company assessmentEmerging players
- Uber Health: Uber Health provides on-demand NEMT ride booking for healthcare organizations and Medicaid plans via a HIPAA-compliant dashboard. Comparable as a tech-enabled alternative that competes for the same Medicaid beneficiary trips but via a platform model rather than owned vehicles.
- MediRoutes: MediRoutes provides NEMT scheduling, routing, and billing software for Medicaid transportation providers and brokers. Comparable as an ecosystem vendor serving the same operational and reimbursement workflows that Independent Ride Services relies on.
- SafeRide Health: SafeRide Health is a tech-enabled NEMT platform serving Medicaid and Medicare Advantage health plans with a focus on social determinants of health. It competes for the same managed-care contracts and value-based transportation demand as Independent Ride Services.
- Ride Health: Ride Health is a software platform that coordinates NEMT rides across multiple transport providers for health plans and hospital systems. Comparable as a competing Medicaid and value-based-care NEMT solution targeting the same payer and provider customers.
- Circulation (now part of Modivcare): Circulation was a digital NEMT platform coordinating rides for health plans and hospitals, acquired by Modivcare. It represents the platform-based NEMT category that competes with operator-led models like Independent Ride Services for Medicaid trip volume.
- Lyft Healthcare: Lyft Healthcare offers NEMT and patient transport services through partnerships with Medicare Advantage and Medicaid plans. It competes for the same Medicaid non-emergency ride demand but via rideshare infrastructure rather than a dedicated medical fleet.
Broad incumbents
- Transdev North America: Transdev operates paratransit and NEMT services across the U.S., often as a contracted provider for transit authorities and Medicaid managed-care plans. Overlaps with Independent Ride Services in providing accessible passenger transportation under government and healthcare contracts.
- Modivcare: Modivcare (formerly LogistiCare) is the largest U.S. NEMT broker and provider, managing Medicaid and Medicare ride benefit programs across most states. It is the dominant incumbent against which regional NEMT operators like Independent Ride Services compete for broker contracts.
- Medical Transportation Management (MTM): MTM is a major NEMT broker and operations company serving Medicaid, Medicare, and managed-care plans across dozens of states. It is comparable as a scaled Medicaid transportation counterpart competing for the same state-level contracts and subcontractor relationships.
Regional players
- WellTrans: WellTrans is a regional NEMT provider serving Medicaid beneficiaries in select U.S. markets with wheelchair-accessible and ambulatory transport. Comparable as a similarly sized, region-focused Medicaid NEMT operator with overlapping service lines.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Independent Ride Services social profiles
Digital presenceIndependent Ride Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Independent Ride Services leadership team
Management profileNumber of profiles
Independent Ride Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Independent Ride Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Independent Ride Services
What does Independent Ride Services do?
Independent Ride Services is a non-emergency medical transportation (NEMT) provider based in Buffalo, New York, founded in 2019. The company offers door-to-door transportation for Medicaid beneficiaries and patients in Western New York, covering trips to doctor's offices, dialysis, chemotherapy, physical therapy, and hospital discharges. It supplements its medical transport service with fleet advertising on its vehicles.
Is Independent Ride Services a public or private company?
Independent Ride Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Independent Ride Services founded?
Independent Ride Services was founded in 2019. It employs 1 to 10 people.
Where is Independent Ride Services based?
Independent Ride Services is headquartered in Buffalo, United States, in the North America region.
How does Independent Ride Services make money?
One revenue line is on record: medicaid Non-Emergency Medical Transportation.
Who are Independent Ride Services's main competitors?
Emerging players on record are Uber Health, MediRoutes, SafeRide Health, Ride Health, Circulation (now part of Modivcare) and Lyft Healthcare. Broad incumbents are Transdev North America, Modivcare and Medical Transportation Management (MTM). WellTrans is listed as a regional player.
Does Independent Ride Services have an API?
No public API is recorded for Independent Ride Services.
What industry is Independent Ride Services in?
Independent Ride Services's product category is Non-Emergency Medical Transportation. Its primary akta.pro industry code is TLAFAKAB, Non-Emergency Medical Transportation (NEMT) Providers, with a secondary code of HLAFANAJ, Non-Emergency Medical Transportation (NEMT) & Wheelchair/Stretcher Transport. Its NAICS code is 485991 and its SIC code is 4100.