MediRoutes
- Company typePrivate
- Founded2008
- HeadquartersPhoenix, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
MediRoutes firmographics
Firmographics- Name
- MediRoutes
- Legal name
- Schedule Viewer, LLC
- Website
- https://mediroutes.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
MediRoutes industry classification
Industry- Product category
- Non-Emergency Medical Transportation (NEMT) Software
- NAICS
- Individual and Family Services (6241)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Brokerage, Scheduling & Eligibility Management (NEMT/Paratransit Brokers) (TLAFAKAE)
- akta.pro secondary industries
- Managed Transportation Programs (Health Plans/MCOs/TPAs) (TLAFAKAF), Non-Emergency Medical Transportation (NEMT) Providers (TLAFAKAB), Non-Emergency Medical Transportation (NEMT) DRT (THAIAHAB)
Keywords
Where MediRoutes is headquartered
LocationHeadquarters
- HQ city
- Phoenix
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
MediRoutes business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- SaaS Platform Subscription: MediRoutes operates as a cloud-based SaaS platform providing NEMT software on a subscription basis. Customers (NEMT transportation providers) pay for access to the Trip Coordination, Live Dispatch, and Billing Compliance modules. Pricing is quote-based and scales with fleet size and feature requirements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based SaaS pricing tailored to fleet size and operational scope. |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels10 records
MediRoutes product offering
Product offeringCore offering
MediRoutes is a cloud-based SaaS platform that automates scheduling, live dispatch, and billing compliance for non-emergency medical transportation (NEMT) providers. The platform integrates trip intake, GPS-based real-time dispatch, route optimization, and claims submission through deep API connections with major NEMT brokers. It is purpose-built for Medicaid and broker-contracted NEMT operations, supporting ambulatory, wheelchair, and stretcher service levels across the United States.
Product overview
MediRoutes is a unified NEMT (Non-Emergency Medical Transportation) software platform consisting of three integrated modules: Trip Coordination for intake and scheduling, Live Dispatch for real-time routing and fleet management, and Billing Compliance for claims processing and revenue tracking. The three modules work together as a cohesive platform—trip data flows from coordination through dispatch to billing—enabling providers to manage the complete trip lifecycle from first booking through final payment.
Differentiator
Problem solved
Functional benefit
Products and services
- Trip Coordination
Quantifiable outcome
- 60K+ trips performed daily across the customer base
- +3 more outcomes
Companies that use MediRoutes
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles4 records
MediRoutes technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
Feature17 records
MediRoutes partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and major.
- ModivCarecoreModivCare is the nation's largest NEMT broker with full API integration into MediRoutes, enabling automated Ride Receipt billing. The integration allows real-time trip assignment, GPS tracking data sync, and automated claims submission. Active across multiple states including Texas, California, Virginia, Louisiana, Illinois, Michigan, Ohio, Kentucky, North Carolina, South Carolina, Florida, Oregon, Washington, New Jersey, Pennsylvania, and Alabama.
- MTM HealthcoreMTM Health provides next-generation NEMT broker integration via MTM Health with real-time trip data sync. Active as a broker partner across multiple states including Wisconsin, Mississippi, Iowa, Nebraska, New Mexico, Colorado, Arizona, California, Texas, Ohio, Connecticut, Rhode Island, Vermont, New Hampshire, Maine, Alabama, Florida, Missouri, South Dakota, New York, West Virginia, Tennessee, Arkansas, and Pennsylvania.
- Verida (formerly Southeastrans)coreVerida is a managed-care NEMT broker operating across multiple states, particularly in the southeastern and midwestern US. The ImportGenie integration delivers real-time trip data sync and standardized billing workflows through MediRoutes. Active in Arkansas, Georgia, Indiana, and Wisconsin.
- MAS (Medical Answering Services)coreMAS is a New York Medicaid NEMT broker with API-driven trip import and Where's My Ride notifications. Provides trip assignment and coordination for NY Medicaid enrollees through the eMedNY system.
- SafeRide HealthcoreSafeRide Health is a healthcare transportation coordination platform with real-time visibility. Active in Texas as one of the state's NEMT brokers alongside MTM and ModivCare.
- VectorCaremajorVectorCare is a healthcare logistics platform coordinating NEMT, ambulance, and other patient transport modes. The integration enables real-time trip management and billing through MediRoutes, serving hospitals, health systems, and payers needing multi-modal transport management.
- KinetikmajorKinetik is a unified NEMT data and integration platform. The integration with MediRoutes enables streamlined data exchange for trip coordination and billing.
- Kaiser PermanentemajorKaiser Permanente is a managed care organization requiring transportation coordination for Kaiser members. The API integration enables trip management aligned with Kaiser Permanente's care coordination requirements.
- AlivimajorAlivi provides health plan transportation coordination with integrated trip management. The integration enables Alivi to manage transportation benefits with real-time trip data flowing through MediRoutes.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
MediRoutes competitors and assessment
Company assessmentDirect peers
- HTS (Hire Transit Software / TS): HTS offers dispatch, scheduling, and billing software for NEMT, paratransit, and student transportation providers. It targets a similar fleet operator and broker customer base as MediRoutes with comparable SaaS pricing models.
- GTS (Global Transport Solutions): GTS provides NEMT-specific dispatch, scheduling, and billing software for transportation brokers and providers. It competes for the same NEMT provider and broker customer base as MediRoutes with comparable functionality around trip management and broker integrations.
- Kinetik: Kinetik is a healthcare transportation data and integration platform that connects NEMT brokers, providers, and payers. While listed as a MediRoutes integration partner, it also offers its own NEMT workflow and dispatch capabilities, putting it in direct competition for broker and large-fleet accounts.
- VectorCare: VectorCare is a healthcare logistics coordination platform spanning NEMT, ambulance, and specialty transport, with multi-modal dispatch and billing. It serves hospitals, health systems, and brokers with overlapping functionality and is both a MediRoutes integration partner and a competitor for larger enterprise deals.
- TripSpark Technologies: TripSpark provides NEMT, paratransit, and fixed-route transit scheduling/dispatch software to transit agencies and NEMT providers. It is owned by ModivCare (MediRoutes' largest broker partner), making it both a direct competitor and a structural risk to MediRoutes' broker channel.
- OnTime Dispatch (Bluebridge Technology): OnTime Dispatch is a SaaS platform purpose-built for NEMT and paratransit operators, providing scheduling, dispatch, driver apps, and billing. It serves a comparable SMB-to-mid-market NEMT customer base with overlapping feature sets and pricing model.
- RouteMatch Software (Uber): RouteMatch is an NEMT and paratransit software platform acquired by Uber in 2020. It offers scheduling, dispatch, and billing for NEMT providers and transit agencies and is the most direct head-to-head competitor to MediRoutes, with significantly more capital backing.
Broad incumbents
- SafeRide Health: SafeRide Health is a healthcare transportation coordination platform serving health plans, managed-care organizations, and brokers with NEMT, ambulance, and stretcher transport. Listed as both an integration partner and a competitor, it increasingly offers provider-side workflow tools that overlap with MediRoutes' platform.
- Uber Health: Uber Health leverages Uber's rideshare platform to provide non-emergency medical transportation for health plans, providers, and brokers. It is a well-capitalized broad incumbent that commoditizes the rides leg of NEMT and increasingly competes with NEMT software platforms through RouteMatch and Uber Health APIs.
- Lyft Healthcare: Lyft Healthcare provides non-emergency medical transportation services to health plans, hospitals, and Medicaid programs, including Lyft Concierge and partnership APIs. As a broad incumbent rideshare player, it competes for the ambulatory NEMT segment where MediRoutes' customers operate.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
MediRoutes social profiles
Digital presenceMediRoutes financial estimates
Financial estimateRevenue estimate
Valuation estimate
MediRoutes leadership team
Management profileNumber of profiles
Profiles2 records
MediRoutes funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MediRoutes M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MediRoutes
What does MediRoutes do?
MediRoutes is a cloud-based SaaS platform that automates scheduling, live dispatch, and billing compliance for non-emergency medical transportation (NEMT) providers. The platform integrates trip intake, GPS-based real-time dispatch, route optimization, and claims submission through deep API connections with major NEMT brokers. It is purpose-built for Medicaid and broker-contracted NEMT operations, supporting ambulatory, wheelchair, and stretcher service levels across the United States.
Is MediRoutes a public or private company?
MediRoutes is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MediRoutes founded?
MediRoutes was founded in 2008. It employs 11 to 50 people.
Where is MediRoutes based?
MediRoutes is headquartered in Phoenix, United States, in the North America region.
How does MediRoutes make money?
One revenue line is on record: saaS Platform Subscription.
Who are MediRoutes's main competitors?
Direct peers on record are HTS (Hire Transit Software / TS), GTS (Global Transport Solutions), Kinetik, VectorCare, TripSpark Technologies, OnTime Dispatch (Bluebridge Technology) and RouteMatch Software (Uber). Broad incumbents are SafeRide Health, Uber Health and Lyft Healthcare.
Does MediRoutes have an API?
Yes. MediRoutes offers a Developer API that enables connections with NEMT broker systems. The API supports trip data import, real-time trip sync, billing submissions, and fleet management operations. Partner integrations with brokers like ModivCare, MTM Health, MAS, Verida, VectorCare, and others enable automated trip imports and billing workflows through the platform. Developer documentation is at mediroutes-api.readme.io/reference/getting-started-with-your-api.
What industry is MediRoutes in?
MediRoutes's product category is Non-Emergency Medical Transportation (NEMT) Software. Its primary akta.pro industry code is TLAFAKAE, Brokerage, Scheduling & Eligibility Management (NEMT/Paratransit Brokers), with a secondary code of TLAFAKAF, Managed Transportation Programs (Health Plans/MCOs/TPAs). Its NAICS code is 6241 and its SIC code is 7372.