Tamkeen Insurance

What Tamkeen Insurance does

Tamkeen Insurance Company is a Palestinian public shareholding insurance company founded in 2017 (formal launch May 2018) and headquartered in Ramallah. The company offers Sharia-compliant insurance products spanning motor (mandatory third-party and comprehensive), health, travel, home, personal accident, and a full suite of general/commercial lines (contractors, workers, fire, civil and professional liability, medical malpractice, glass, money transit, contractor equipment, installation risks, fidelity, business interruption, elevator liability). It also markets micro-insurance products (My Family, My Education, My Bills, Funeral Expenses) with annual premiums starting at 50 shekels, targeting low-income households. Customers include individual retail consumers as well as institutional clients such as telecom operator Ooredoo Palestine, universities (Al-Quds, Palestine Ahliya), municipalities (Baita), and healthcare providers. Distribution runs through 28+ branches and points of sale across the West Bank and Gaza Strip, a licensed agent network, dedicated enterprise account managers, and self-serve digital channels.

The company operates a proprietary digital insurance platform comprising the Tamkeen Mobile application (iOS and Android), a web-based customer portal serving both individual and institutional users, and the Tamkeen eMED electronic system. According to company disclosures, eMED is the only in-house health-claims platform operated by a Palestinian insurer without reliance on a third-party medical services administrator, enabling digital patient registration, treatment prescription, and electronic approvals for exceptional cases. The platform is integrated with the Palestinian Monetary Authority's E-SADAD national bill-presentment and payment system and is supported by a digital contact center partnership with Jaual Communications, providing 24/7 service through toll-free numbers 1800 202 202 and #660.

Tamkeen generates revenue from recurring insurance premiums priced per Palestinian Capital Market Authority standard tariffs (motor) or as a percentage of insurable value (general lines), with up to 10% discounts for electronic premium payment. The company offers installment financing through a partnership with Zaytouna for Islamic Finance and operates under the oversight of a Sharia Supervisory Board, which has certified that over 90% of reinsurance is placed with Islamic reinsurance companies. It is listed on the Palestinian Exchange (2021) following a 2018 founding IPO that was 513% oversubscribed and raised $8 million, and it approved a 5% cash dividend distribution at its April 2026 General Assembly.

Name

Tamkeen Insurance

Legal name

Tamkeen Insurance Company

Website

https://tamkeen-ins.ps

Company type

Public

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

Tamkeen Insurance is a Palestinian Sharia-compliant insurance company providing motor, health, travel, home, personal accident, and micro-insurance products to individual consumers and enterprises across the West Bank and Gaza, distributed through 28+ branches and a proprietary digital platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Ramallah

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure

Revenue model

1. Insurance Premiums - Motor/Vehicle: Motor insurance (mandatory third-party and comprehensive) sold to individuals and institutions. Premiums calculated based on vehicle market value, engine capacity, year of manufacture, and covered risks per Palestinian Capital Market Authority standard tariffs. Company offers discounts up to 10% for electronic payment.
2. Insurance Premiums - Health Insurance: Group and individual health insurance policies managed independently through proprietary eMED system, with a network of medical providers across Palestine and Jordan.
3. Insurance Premiums - Travel Insurance: Travel insurance for individuals traveling worldwide, with premiums based on duration, destination, subscriber age, and coverage limits.
4. Insurance Premiums - Home/Household Insurance: Comprehensive household insurance covering fire, theft, natural disasters, and civil liability, with premiums as a percentage per thousand of total insurable value.
5. Insurance Premiums - Personal Accident Insurance: Individual and group personal accident coverage with premiums calculated as a percentage of total compensation amount.
6. Micro-Insurance Products: Affordable micro-insurance products (Funeral Expenses, My Family, My Education, My Bills) sold to individuals with annual premiums as low as 50 shekels, providing coverage up to $20,000 or 10,000 shekels.
7. Insurance Premiums - General/Commercial Insurance: Commercial insurance products including contractors insurance, workers insurance, employers liability, professional liability, medical malpractice, products liability, money insurance, glass insurance, erection insurance, business interruption, fidelity guarantee, and elevator liability insurance for businesses and institutions.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels6 records

Core offering

Tamkeen Insurance is a Palestinian Sharia-compliant insurance company that underwrites and distributes motor, health, travel, home, personal accident, micro-insurance, and general commercial (liability, contractors, fire, professional indemnity) policies through 28+ branches, licensed agents, and a proprietary digital platform (mobile app, customer portal, eMED claims system). It serves both individual consumers (with micro-insurance products starting at 50 shekels/year) and corporate/institutional clients (group health, employee work injury).

Product overview

Tamkeen Insurance is a Palestinian Islamic insurance company operating under Sharia Supervisory Board oversight. The company offers a comprehensive portfolio of insurance products structured as a unified platform with multiple product categories. Core products include Motor Insurance (طريق), Travel Insurance (أسفاري), Household Comprehensive Insurance (بيتي), Personal Accidents Insurance, Health Insurance (صحتي), and Digital Insurance Services accessible via Tamkeen Mobile Application and Customer Portal. The company differentiates through micro insurance offerings (عائلتي, تعليمي, فواتيري, تأمين مصاريف الجنازة) targeting underserved populations with affordable premiums. General insurance products cover contractors, workers, fire, civil liability, professional liability, medical malpractice, glass, money transit, contractor equipment, installation risks, fidelity, and loss of profits. The company also provides supporting services including Immediate Response Services (1800 202 202), Vehicle Insurance Calculator, and Tamkeen eMED system for healthcare provider claims processing.

Differentiator

Problem solved

Functional benefit

Products and services

• Motor Insurance (طريقي) Vehicle insurance covering road risks for individuals and institutions: mandatory third-party bodily injury and material losses, optional comprehensive/complementary coverage, with premiums set by the Palestinian Capital Market Authority standard tariff based on vehicle value, engine capacity, year, and usage. Includes 24/7 accident response via 1800 202 202.
• Travel Insurance (أسفاري) Travel insurance for individuals traveling worldwide providing 24/7 support, bodily injury, medical expenses, trip cancellation, and baggage loss/delay coverage. Premiums vary by duration, destination, subscriber age, and coverage limit.
• Household Comprehensive Insurance (بيتي) Home insurance covering privately-owned residences against fire, theft, natural disasters, earthquakes, explosions, and civil liability risks, including property damage, rent loss, and policyholder death due to covered risks. Premiums priced per thousand of total insurable value.
• Personal Accidents Insurance (التأمين الشخصي) Personal accident coverage for individuals and groups providing compensation for disabilities, medical expenses, and death benefits resulting from unexpected accidents. Premiums calculated as a percentage of total compensation amount.
• Health Insurance (صحتي) Health insurance program with medical network coverage spanning Palestine and Jordan, providing access to healthcare services through the proprietary Tamkeen eMED system for digital claims registration, treatment prescription, and electronic approvals. Offered as group and individual policies managed without a third-party medical administrator.
• My Family Micro-Insurance (عائلتي) Micro-insurance program protecting family future and ensuring income continuity with $20,000 death benefit payable to beneficiaries, flexible lump sum or 5-year installment payment options. Annual premium 200 shekels.
• My Education Micro-Insurance (تعليمي) Micro-insurance covering school and university expenses for beneficiaries in case of the policyholder's death, with $20,000 coverage payable as lump sum or 5 annual installments. Targets parents aged 18-45.
• My Bills Micro-Insurance (فواتيري) Bill payment micro-insurance ensuring continuation of periodic bill payments in case of death, with $20,000 coverage and flexible annual payments over 5 years. Premium 200 shekels annually, for ages 18-45.
• Funeral Expenses Micro-Insurance (تأمين مصاريف الجنازة) Funeral expense coverage providing 10,000 shekels cash benefit to beneficiaries upon insured's death. Minimum age 18, maximum 50. Coverage effective after 3-month waiting period. Annual premium 50 shekels.
• Digital Insurance Services (خدمات التأمين الرقمي) Unified digital insurance service combining Tamkeen Mobile application for remote policy purchase/renewal, web-based Customer Portal for individual and institutional subscribers, and the Tamkeen eMED electronic system for healthcare providers. Enable self-serve policy issuance across motor, health, travel, household, and personal accident lines.
• Easy Insurance (تأمين سهل) Simplified digital insurance service enabling quick policy purchase and premium payment via the Tamkeen Mobile application across motor, travel, household, and personal accident lines.
• Contractors Insurance (تأمين المقاولين) Insurance coverage for contractors against various construction-related risks including all-risks and third-party liability for construction projects.
• Workers Insurance (تأمين العمال) Workers' compensation insurance covering employees against work-related injuries and occupational risks.
• Fire Insurance (تأمين أخطار الحريق) Fire and related perils insurance protecting property against fire damage, explosions, and associated risks for commercial and residential buildings.
• Civil Liability Insurance (تأمين المسؤولية المدنية) Third-party civil liability insurance covering bodily injury and property damage claims arising from operations or premises.
• Professional Liability Insurance (المسؤولية المهنية) Professional liability coverage for various professions against negligence claims arising from professional services.
• Medical Malpractice Insurance (تأمين أخطاء المهن الطبية) Professional liability insurance specifically for medical professionals covering malpractice claims and treatment errors.
• Glass Insurance (تأمين الواجهات الزجاجية) Specialized insurance for glass facades and windows in commercial and residential buildings against breakage and damage.
• Money Transit Insurance (تأمين الأموال المنقولة) Insurance coverage for cash and valuables in transit against theft and loss during transportation.
• Installation Risks Insurance (تأمين أخطار التركيب للمشاريع) Coverage for risks during installation, erection, and construction of projects including testing and commissioning phases.
• Contractor Equipment Insurance (تأمين معدات وآليات المقاول) Insurance coverage for contractor equipment, machinery, and construction vehicles against damage and loss.
• Products Liability Insurance (تأمين المنتجات) Product liability insurance covering manufacturers and sellers against claims arising from product defects or injuries caused by their products.
• Fidelity/Dishonesty Insurance (تأمين خيانة الأمانة) Coverage against employee dishonesty, embezzlement, and fidelity breaches for commercial policyholders.
• Loss of Profits / Business Interruption Insurance (تأمين خسارة الأرباح وتعطل الإنتاج) Business interruption insurance covering loss of profits and production downtime caused by covered perils such as fire or equipment failure.
• My Goods Insurance (بضاعتي) Insurance coverage for merchandise and goods in stock against various risks for retailers and distributors.
• Elevator Liability Insurance (تأمين مسؤولية المصاعد) Specialized insurance covering elevator liability, protecting policyholders from material burdens and losses arising from accidents affecting elevator users.

Quantifiable outcome

• Achieved approximately 7% market share within first year of operations (2019)
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

13 partnerships are on record, tiered key, minor and core.

• Medicare LaboratorieskeyTechnology or Integration · 8 April 2026Delegation from Medicare Laboratories visited Tamkeen Insurance in April 2026 to strengthen the strategic partnership and enhance medical services provided to health insurance beneficiaries.
• Baita MunicipalityminorGTM or Marketing Partner · 10 December 2025Insurance referral services agreement signed December 2025. The municipality refers insurance needs of its staff and constituents to Tamkeen Insurance.
• La Paz Medical Services (HClinic)keyTechnology or Integration · 26 November 2025Delegation from La Paz medical services company (HClinic hospital) visited Tamkeen Insurance headquarters in November 2025 to discuss strengthening cooperation and medical services for insured customers.
• Palestine Ahliya UniversityminorGTM or Marketing Partner · 12 October 2025Insurance referral services agreement signed October 2025. The university refers its insurance needs to Tamkeen, and Tamkeen provides preferential coverage for faculty, staff, and students.
• An-Najah National University HospitalkeyTechnology or Integration · 23 September 2025Agreement signed September 2025 to provide medical services to Tamkeen Insurance health insurance beneficiaries through the hospital's healthcare facilities, expanding the company's medical provider network.
• Zaytouna for Islamic FinancekeyStrategic or Co-development Partner · 18 August 2024Insurance premium installment financing agreement signed August 2024. Zaytouna provides interest-free installment payment services for Tamkeen insurance policies without additional commissions, with cash payment to Tamkeen. Coordinated with Tamkeen's Sharia Supervisory Board to ensure Sharia compliance.
• Palestinian Monetary Authority (E-SADAD)coreTechnology or Integration · 18 August 2024Tamkeen joined the national E-SADAD bill presentation and payment system operated by the Palestinian Monetary Authority, enabling customers to inquire about and pay insurance premiums 24/7 through electronic banking channels.
• Jaual Communications PalestinecoreTechnology or Integration · 1 January 2024Enhanced partnership for digital call center services managing inbound customer communications for accident reporting, customer service, new subscription requests, and technical support for digital insurance services. Services available 24/7 through toll-free #660.
• Palestinian Pension AuthoritycoreStrategic or Co-development Partner · 1 January 2023Chairman of Palestinian Pension Authority Majdi Salih visited Tamkeen headquarters in 2023 and expressed admiration for the company's achievements and market reputation. The Pension Authority and Tamkeen are both investment arms of Orphans' Fund Management and Development and the Palestinian Pension Authority, representing a public-private partnership model.
• Ooredoo PalestinekeyStrategic or Co-development Partner · 28 August 2019Tamkeen won Ooredoo Palestine's tender for health insurance and employees' work injury insurance coverage. The agreement was signed by General Manager Mohammed Al-Rimawi and Ooredoo CEO Dr. Durgham Marai. The partnership expanded in April 2026 when Ooredoo delegation visited Tamkeen's headquarters.
• Al-Quds UniversitykeyGTM or Marketing Partner · 21 April 2019Exclusive sponsor of Al-Quds University's scientific conference 'Cooperative Insurance: Reality and Horizons' organized by the Faculty of Da'wah and Religion in April 2019. Partnership aimed at promoting Islamic insurance awareness and academic research.
• Swiss RecoreTechnology or Integration · 16 April 2018International reinsurance partner. A delegation from Swiss Re visited Tamkeen Insurance headquarters in April 2018 during the company's establishment phase, indicating a reinsurance relationship for risk management and capacity support.
• Al-Nasher for Advertising and MediaminorGTM or Marketing Partner · 12 December 2017Advertising and media consulting agreement signed December 2017 during company establishment phase to support brand development and marketing communications.

Scale indicators8 records

Recent moves8 records

Expansion highlights7 records

Direct peers

• Al-Quds Insurance Company: Palestinian insurance carrier offering motor, health, and general insurance products. Direct domestic peer competing for the same West Bank/Gaza institutional and retail customers.
• Palestine Insurance Company (PIC): One of the largest established Palestinian insurance carriers offering multi-line P&C, motor, health, and life products. Directly comparable as a domestic multi-line competitor operating under the same Palestinian regulatory regime and serving the same institutional and retail clients.
• National Insurance Company (NIC) Palestine: Palestinian insurance carrier with broad P&C and life offerings headquartered in Ramallah. Comparable multi-line product portfolio, same customer base, and similar regulatory environment as Tamkeen.
• Trust International Insurance & Reinsurance (Palestine): Palestinian multi-line insurance company providing motor, life, health, and general insurance. Direct domestic peer serving overlapping institutional and retail customers in the West Bank and Gaza markets.

Broad incumbents

• Arab Insurance Group (ARIG): Bahrain-headquartered multi-line insurance and reinsurance group operating across MENA. Comparable as a broad MENA insurance incumbent with reinsurance, P&C, and life capabilities relevant to Tamkeen's partnership and reinsurance sourcing decisions.

Regional players

• Amman Insurance Company: Jordanian multi-line insurance carrier offering motor, marine, fire, health, and engineering lines. Comparable regional multi-line P&C peer with similar product breadth and customer profile to Tamkeen's commercial and individual segments.
• Islamic Insurance Company Jordan: Jordanian Takaful operator offering family, motor, health, and general insurance under Sharia principles. Comparable as a regional Islamic/Takaful multi-line carrier with overlapping product philosophy but operating primarily in Jordan.
• Jordan Insurance Company (JIC): One of Jordan's largest multi-line insurance carriers, offering P&C, motor, marine, and life products. Comparable multi-line product breadth and similar regional economic context, though operating under different (conventional) regulatory framework.

Emerging players

• Walaa Cooperative Insurance (KSA): Saudi-listed cooperative insurance company offering motor, health, P&C, and protection products under Sharia principles. Comparable multi-line Takaful/cooperative carrier with similar reliance on regulators and digital distribution investments.
• Salama Cooperative Insurance (UAE): UAE-listed Takaful insurance company offering family, health, motor, and general lines. Comparable as a Sharia-compliant multi-line Takaful peer in a more developed regional market, useful proxy for Takaful unit economics and digital product evolution.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/TamkeenIns

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tamkeen Insurance