Agencia Global

What Agencia Global does

Agencia Global Inc. is a privately held Canadian B2B travel technology company founded in 2012 and headquartered in Ville Saint-Laurent, Quebec. The company operates a web-based platform that connects travel agencies — primarily traditional brick-and-mortar and home-based agents — with airline consolidator (net) fares and published fares through integrations with major Global Distribution Systems (Amadeus, Sabre, Travelport). Agents register online, undergo credential verification against industry bodies (IATA, ARC, TICO, CLIA, TRUE), and gain access to net fare search, booking, ticketing, markup management, and client administration tools after a 1-2 business day approval process.

The product surface is divided into two segments: the Agent Platform, which provides fare search, PNR management, booking holds of up to three days, multiple credit card assignment per PNR, a proprietary markup-hiding tool, automated invoice and itinerary generation, daily fare alerts, and transaction-level fraud detection; and a newer Business Travel Platform targeting corporate clients with approval workflows, real-time reporting, and team management. Underlying technology is GDS/CRS-integrated for ticket issuance, PCI DSS certified (via SecurityMetrics) for credit card processing, and uses TIESS as the exclusive settlement and disbursement rail. The company also supports English and French across platform, documents, and live chat.

Agencia Global's revenue model is fully transaction-based: the company retains a share of airline commissions on published fares, charges a 3% service fee on credit card payments processed through its own merchant account (notably for carriers that do not accept credit cards directly and for markups exceeding airline limits), retains a portion of agent-applied markup commissions, and levies a $40 fee per ticket for changes or cancellations. There are no joining fees, booking fees, or platform markup on fares. The company serves a customer base of 'hundreds' of agencies and businesses across Canada and the United States, operates with a headcount in the 11-50 range, and has not disclosed any outside funding to date.

Name

Agencia Global

Legal name

Agencia Global Inc.

Website

https://agenciaglobal.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Agencia Global is a privately held Canadian B2B travel platform that gives travel agents and corporate clients access to airline consolidator net fares, GDS-integrated ticketing, and workflow tools such as markup management and automated invoicing.

Ownership category

akta.pro rank

Product category

B2B Travel Technology

NAICS

Travel Agencies (561510), Other Travel Arrangement and Reservation Services (56159)

akta.pro primary industry

Air Booking Platforms & Flight Marketplaces (THALAFAA)

akta.pro secondary industries

Corporate Travel & Expense Booking Platforms (BPAMAIAI), Corporate Travel Booking Platforms (Online Booking Tools/SME) (THALAFAI), B2B Agent/Partner Booking Portals (Extranet) (THALADAJ)

Keywords

• B2B travel platform
• Consolidator fares
• Travel agency tools
• Corporate travel management
• Airline ticket booking

Headquarters

HQ city

Saint-laurent

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Airline Commission on Published Fares: Agencia Global earns commissions on published fares through contracts with airlines. These contracts may stipulate different commission rates for different itineraries, passenger types, and seating classes. Agencia retains a small portion and passes the rest to the selling agency. Commission is automatically applied when a fare is booked and combined into weekly account statements.
2. Credit Card Service Fee: For tickets from airlines that do not accept credit card payments directly, Agencia processes payments through its own merchant account, charging a 3% service fee plus applicable taxes. This applies to markup in excess of airline limits or on published fares.
3. Agent Markup Commission Retention: Agents add their own markup to net (consolidator) and published fares. Agencia retains a portion of the commission on a given fare. Markup applied within airline limits (typically up to published fare price or 25% of base fare) avoids service fees. Excess markup is charged on the Agencia Global merchant account.
4. Change and Cancellation Fees: $40.00 per ticket charged for each refund or reissue, in addition to carrier penalties. This applies to modifications or cancellations of existing bookings.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Agencia Global operates a B2B online travel booking platform that gives travel agents and corporate businesses access to consolidator/net fares and GDS/CRS-integrated booking tools. The platform bundles fare search, booking, commission/markup management, automated invoicing, multi-card payment assignment, and PCI DSS-compliant fraud detection into a single web environment for trade-only users.

Product overview

Agencia Global is an all-in-one B2B travel platform comprising two core products: the Agent Platform for travel agencies to access net fares, manage bookings, and process commissions, and the Business Travel Platform for corporate travel with approval workflows and reporting. The platform offers flexible fare options including published and consolidator (net) fares with markup capabilities. Key features include Fare Families for comparing upgrade options, Multiple Credit Card Processing for payment flexibility, Markup Hiding for professional client presentations, Client Documents for automatic invoice/itinerary generation, Live Chat Support, Fare Alerts for price monitoring, and Held Bookings for temporary reservations. The Agent and Business platforms share infrastructure but target different segments—travel professionals versus corporate teams.

Differentiator

Problem solved

Functional benefit

Products and services

• Agent Platform Web-based B2B booking environment for travel agents that provides access to consolidator/net fares, GDS/CRS-integrated search and ticketing, commission and markup management, automated invoicing, multi-card payment assignment, and PCI DSS-compliant fraud detection. Intended exclusively for travel trade personnel acting in a B2B capacity.
• Business Travel Platform B2B booking platform aimed at corporate businesses that need centralized employee travel booking, automated corporate invoicing, multiple credit card assignment across departments, and PCI DSS-compliant payment and fraud controls for business travel spend.

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core and minor.

• TIESS (Travel Industry Exchange Settlement Solutions)coreTechnology or IntegrationTIESS is a critical settlement service for the travel industry that facilitates billing and settlement between travel suppliers and agencies. All payments to agencies are disbursed through TIESS exclusively. Agencies must have a TIESS account and link it to Agencia Global's TIESS account to use the platform. This is an integral operational dependency.
• GDS/CRS ProviderscoreTechnology or IntegrationGlobal Distribution Systems and Computer Reservation System providers (such as Amadeus, Sabre, Travelport) enable PNR management and airline ticket issuance. Agencia Global integrates with these systems to process bookings and issue tickets on behalf of travel agents.
• Airline PartnerscoreOthersAirlines provide net (consolidator) fares and published fares to Agencia Global through contracted rates. Agencia acts as an agent for third-party airline providers. Examples include TAP Air Portugal, Hahn Air, and others whose tickets can be purchased through the platform. Airlines may debit Agencia for policy violations, and agencies are liable for any resulting debit memos.
• IATA (International Air Transport Association)minorOthersIATA accreditation is used to verify agency authenticity during registration. Agencies must provide an IATA number to sign up. IATA also provides TIESS settlement services and standards.
• ARC (Airline Reporting Corporation)minorOthersUS-based accreditation body for travel agencies. ARC accreditation is one of the accepted professional association numbers for registering on the Agencia Global platform.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Mystifly: Global B2B airline marketplace aggregating air content from 750+ carriers for OTAs, TMCs, and travel agents. Comparable to Agencia Global as a B2B air-inventory and ticketing platform serving the agent community.
• Traveltek: B2B technology platform that provides travel agents and OTAs with access to consolidator fares, dynamic packaging, and booking engines. Directly comparable to Agencia Global in the B2B agent consolidator space.
• TTS (Travel Technology Solutions): Provides booking engines and consolidator fare access (WebAgent, TTS Direct) to travel agents and TMCs globally. Overlaps with Agencia Global in agent-facing air booking and GDS-integrated workflows.

Broad incumbents

• Amadeus: Global GDS and travel technology platform serving airlines, agents, and corporate buyers. Comparable as the underlying distribution and ticketing infrastructure that Agencia Global integrates with.
• Sabre: Major GDS and travel technology provider offering agent tools, air distribution, and corporate booking platforms. Overlaps with Agencia Global on GDS-based ticketing and B2B travel agent infrastructure.
• Travelport (Plusgrade-owned): GDS and travel commerce platform providing Galileo/Apollo/Worldspan booking tools to agents. Directly comparable as both a competitor and a foundational integration for travel agent ticketing.
• Booking.com Travel Agent Program: B2B program offering travel agents access to Booking.com's accommodation and ancillary inventory. Comparable as a B2B platform alternative for independent agents, though primarily accommodation-led.
• Fareportal: Travel technology company operating consumer brands (Cheapoair, OneTravel) with B2B consolidator-style fare aggregation. Comparable to Agencia Global in providing access to negotiated and published air fares at scale.

Emerging players

• AirGateway: NDC aggregator and API platform that connects travel agents and OTAs directly to airline NDC content. Comparable to Agencia Global as an alternative air-content distribution layer for the agent channel.
• Expedia TAAP: Expedia's Travel Agent Affiliate Program giving agents access to Expedia's inventory (flights, hotels, cars). Comparable to Agencia Global's agent platform as an alternative source of net-ratable content for travel agents.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/wwwAgenciaGlobalcom
• LinkedInlinkedin.com/company/agenciaglobal
• Instagraminstagram.com/powertotheagent

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Agencia Global