Queen City Animal Hospital

What Queen City Animal Hospital does

Queen City Animal Hospital is a single-location, locally owned companion animal veterinary practice operating from 920 Belmont Avenue in Charlotte, North Carolina. The practice is open Monday through Friday from 8:00am to 6:00pm and serves individual pet owners across the Charlotte metropolitan area, with an explicit welcome of new clients and a bilingual (English/Spanish) service offering. Its patient base spans dogs, cats, and exotic species.

The practice delivers a comprehensive service portfolio including wellness and preventative care, surgical services (routine spay/neuter and emergency), dental care, therapeutic laser therapy (Class IV photobiomodulation), exotic pet medicine and surgery, emergency care, telemedicine for existing clients, domestic and international health certificates for pet travel, and an on-site pharmacy. The practice is AAHA-accredited, holds Cat Friendly Practice Gold status from the AAFP, and is Fear-Free certified, with explicit customer testimonials referencing the fear-free approach as a differentiating experience. Client-facing digital resources include a Pet Health Library, a Pet Health Checker symptom assessment tool, how-to videos, and an editorial blog ("Tails from the City").

Revenue is generated through professional service fees from in-person visits, supplemented by telemedicine consultations and prescription revenue through a Covetrus-powered online pharmacy. Appointment scheduling is enabled through the Digitail platform, and the practice website is built on LifeLearn WebDVM. The practice holds no parent company, no subsidiaries, and no disclosed funding; it operates as an independent, privately held local business with no multi-location footprint.

Name

Queen City Animal Hospital

Legal name

Queen City Animal Hospital

Website

https://queencityanimalhospital.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

Queen City Animal Hospital is a single-location, locally owned AAHA-accredited and Fear-Free certified veterinary practice in Charlotte, NC, offering medical, surgical, dental, laser, exotic pet, emergency, and telemedicine services to individual pet owners.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (54194)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industry

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

Keywords

• Veterinary services
• Exotic pet care
• Pet dental care
• Therapeutic laser therapy
• Veterinary telemedicine

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Veterinary Service Fees: Revenue is generated through fees charged for in-person veterinary services including wellness exams, vaccinations, surgical procedures, dental care, laser therapy, exotic pet medicine, and emergency care. Services are delivered at the physical clinic location during business hours (Monday–Friday 8am–6pm).

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Queen City Animal Hospital is a locally owned, AAHA-accredited, Fear-Free and Cat Friendly certified veterinary practice in Charlotte, NC delivering comprehensive medical, surgical, preventative, dental, exotic pet, emergency, and telemedicine services for dogs, cats, birds, reptiles, and small mammals. Service delivery is centered on a single physical clinic with supplementary online scheduling, online pharmacy, and remote telemedicine consultations.

Product overview

Queen City Animal Hospital is a Fear-Free, AAHA-accredited veterinary practice in Charlotte, NC, offering a comprehensive range of medical, surgical, and preventive care services for companion animals including dogs, cats, and exotic pets. Their core service portfolio includes Wellness and Preventative Services, Surgical Services (spay/neuter and emergency), Dental Care, Exotic Pet Medicine and Surgery, Laser Therapy, Emergency Care, Telemedicine, Health Certificates for Pet Travel, and an On-Site Pharmacy. Additionally, they provide patient-facing digital resources including a Pet Health Checker (symptom assessment tool), Pet Health Library (searchable educational articles), How-To Videos (medication administration tutorials), and Exotics Husbandry Resources. The practice holds Cat Friendly and Fear Free certifications and AAHA accreditation, differentiating their service quality and approach.

Differentiator

Problem solved

Functional benefit

Products and services

• Wellness and Preventative Services
• Surgical Services
• Dental Care
• Exotic Pet Medicine and Surgery
• Laser Therapy
• Emergency Care
• Telemedicine
• Health Certificates for Pet Travel
• On-Site and Online Pharmacy

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core and minor.

• DigitailcoreTechnology or IntegrationQueen City Animal Hospital uses Digitail's veterinary practice management platform for online appointment booking, allowing clients to schedule visits directly through the clinic's website. This platform handles client communication, appointment management, and practice workflow.
• My Balto FoundationminorGTM or Marketing PartnerQueen City Animal Hospital participates in the My Balto Foundation charitable giving program, allowing clients to contribute to the foundation through the hospital's website. This reflects the practice's community engagement and social mission.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• VCA Animal Hospitals: VCA, owned by Mars Petcare, is one of the largest US networks of companion animal hospitals and reference labs offering primary, specialty, and emergency care. It competes with QCAH for the same local pet-owner demand at much greater scale, though with a broader, less specialty-franchise portfolio.
• Thrive Pet Healthcare: Thrive Pet Healthcare is a large operator of companion animal primary care, specialty, and emergency hospitals across the US. It overlaps with QCAH on general practice and surgical services and pressures independent clinics through scale, recruiting, and negotiated supply economics.
• Banfield Pet Hospital: Banfield is the largest veterinary chain in the US, operating general-practice clinics co-located inside PetSmart retail locations. It competes for the same preventive primary-care visits in QCAH's Charlotte trade area but at national scale via Optimum Wellness Plans.
• PetVet Care Centers: PetVet Care Centers is a network of companion animal hospitals offering primary, advanced, and emergency veterinary services. It is comparable to QCAH as a general-practice operator serving local pet owners while operating within a broader portfolio of hospitals.

Direct peers

• Modern Animal: Modern Animal operates a membership-based, technology-forward veterinary clinic platform with extended hours and app-based access. It is comparable to Queen City Animal Hospital in pursuing modernized primary care delivery and digital client engagement in metropolitan markets.
• Bond Vet: Bond Vet operates tech-enabled, design-forward urban veterinary clinics with online booking and a premium client experience. It is comparable to Queen City Animal Hospital as a primary-care practice competing for urban pet owners on experience, technology adoption, and differentiated service rather than price.
• CityVet: CityVet is a multi-location companion animal hospital chain offering preventive care, surgery, dentistry, and grooming across urban/suburban markets. It competes with QCAH in the same general-practice category for local pet-owner relationships.
• GoodVets: GoodVets operates multi-location veterinary clinics branded around modern design, technology, and gold-standard medicine. It overlaps with QCAH on full-service primary and surgical care for companion animals across metro markets.
• Small Door Veterinary: Small Door runs membership-based primary care veterinary clinics with strong digital booking, telemedicine, and a high-end in-clinic experience. It is directly comparable to QCAH on service scope (wellness, surgery, dental, virtual care) and on client-experience-led positioning in an urban market.

Emerging players

• BluePearl Pet Hospital: BluePearl operates specialty and emergency veterinary hospitals nationwide, accepting referrals and walk-in emergencies 24/7. It is comparable to QCAH insofar as it competes for emergency and surgical cases from the same Charlotte-area pet owners, but with significantly more advanced and after-hours capabilities.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/queencityanimalhospital
• Instagraminstagram.com/queencityanimalhospital

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Queen City Animal Hospital