Mavisco

What Mavisco does

Mavisco (M) Sdn Bhd is a Malaysian printer and copier distributor and managed print services provider, headquartered in Kuala Lumpur with additional offices in Penang, Kuching (Sarawak), and Kota Kinabalu (Sabah). Operating since 2004 as the self-described top-performing Fuji Xerox distributor in Malaysia, the company has expanded into a multi-vendor portfolio covering Fuji Xerox printers and copiers, Brother multifunction devices, Sharp copiers, Rowe wide format printers and cutters, IBM OEM cartridges for HP printers, and Turbon consumables. Its underlying technology layer centers on Managed Print Services integrating PaperCut print management software with POS systems, including an e-Wallet pre-paid card deployment at an international school for campus-wide cashless printing.

The company's revenue architecture combines one-time hardware and consumable sales with several recurring and usage-based programs: the All Inclusive Program (AIP/OKFM) bundles new printers with supplies, parts, and labor under annual contracts; the Meter Reading Program adds fixed monthly rental plus per-click charges based on 3-6 month average volume; the Seeding Program provides printers free of charge in exchange for 3-year toner commitments with bundled maintenance; and the Short Term Lease program offers 6-12 month rentals inclusive of supplies, parts, and labor (e.g., Xerox M355 at RM360/6 months, M455 at RM900/9 months, C2200 at RM1,800/12 months). An RM1/month trial package serves as a product-led entry point.

Mavisco serves Malaysian SMBs, enterprises, educational institutions, and government/public sector entities primarily through direct field sales (account managers and field service technicians), an inside-sales/telesales function that handles Facebook leads and inbound inquiries, and a dealer network. Distribution is exclusively domestic; channel reach is supported by Malaysia's leading WhatsApp penetration for trial sign-ups and a website-with-WhatsApp-CTA top-of-funnel strategy. The headcount range of 11-50 employees, four regional offices, and active late-2025 hiring across accounts, technicians, and telesales indicate a mature SMB-focused operator rather than a venture-backed scale-up.

Name

Mavisco

Legal name

Mavisco (M) Sdn Bhd

Website

https://mavisco.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Mavisco (M) Sdn Bhd is a Malaysian Fuji Xerox, Brother, Sharp, and Rowe printer/copier distributor that bundles Managed Print Services (PaperCut, POS, e-Wallet) with hardware, OEM consumables, and recurring programs, serving SMBs, enterprises, education, and government across Malaysia via four regional offices and dealer channels.

Ownership category

akta.pro rank

Product category

Office Printing Equipment Distribution and Managed Print Services

NAICS

Support Activities for Printing (32312)

SIC

Service Industries For The Printing Trade (2790)

akta.pro primary industry

Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK)

akta.pro secondary industry

Printing & Document Infrastructure (MFP fleets, Print Servers, Managed Print) (EDAEAHAL)

Keywords

• Printer distribution services
• Managed print services
• Office printing solutions
• Printer consumables supply
• Document output solutions

Headquarters

HQ city

Petaling

HQ country

Malaysia

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hardware Sales and Distribution: Sale and distribution of printers and copiers including single function A4 printers, multifunction A3 copiers, wide format printers, cutters, and scanners from brand partners Fuji Xerox, Brother, Sharp, and Rowe.
2. Toner and Consumables: Sale of OEM cartridges including IBM OEM cartridges for HP printers and Fuji Xerox toners. Toner purchases are tied to various programs including the Seeding Program where free printers are provided in exchange for toner purchase commitments.
3. All Inclusive Program (AIP/OKFM): Customers receive brand new printers while maintaining same or lower toner expenditure compared to previous year. Bundles hardware, consumables, maintenance, and support into a single predictable cost.
4. Meter Reading Program (MRP): Fixed monthly rental plus per-click charge for printing volume. Customers pay rental and usage-based click charges based on 3-6 month average printing.
5. Seeding Program: Free printer provided to customers in exchange for 3-year toner purchase commitment, including free maintenance for contract period.
6. Short Term Lease (STL): Rental of printers for 6-12 month contract periods with inclusive supplies, parts, and labour. Examples: Xerox M355 at RM360/6 months, Xerox M455 at RM900/9 months.
7. Support and Maintenance Services: Technical support, advice, and training services provided to keep customer printing operations running. Includes on-site installation and service by field technicians.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Mavisco (M) Sdn Bhd is a Malaysian distributor of office printing equipment and consumables, offering printers, copiers, wide format devices, and OEM toner cartridges from brands including Fuji Xerox, Brother, Sharp, Rowe, and IBM. The company bundles hardware with Managed Print Services and multiple cost-saving programs (All Inclusive Program, Meter Reading Program, Seeding Program, Short Term Lease) covering supplies, parts, labor, and maintenance. Software-integrated offerings include PaperCut print management and e-Wallet campus payment solutions.

Product overview

Mavisco is a printer distributor offering a portfolio of printing solutions centered on hardware (printers, copiers, wide format devices), toner cartridges, and managed print services. The core offerings include Fuji Xerox printers (primary brand since 2004), Brother printers, Sharp copiers, Rowe wide format printers, and IBM OEM cartridges for HP. These are complemented by cost-saving programs: All Inclusive Program (AIP/OKFM) for new printers at no additional toner cost, Meter Reading Program (MRP) for pay-per-click rental, Seeding Program for free printers with toner purchases, and Short Term Lease (STL) for flexible rental contracts. Managed Print Services using PaperCut and POS software provides e-Wallet functionality for print tracking and payments. Support and Maintenance services round out the offering.

Differentiator

Problem solved

Functional benefit

Products and services

• Fuji Xerox Printers and Copiers Primary brand distributed by Mavisco, ranging from single function A4 printers to multifunction A3 copiers. Available for direct purchase, lease, or subscription programs.
• Brother Printers Range of A4 monochrome multifunction printers and copiers distributed by Mavisco as part of its printer portfolio.
• Sharp Copiers A3 multifunction copiers and color laser printers distributed by Mavisco, including models such as Sharp BP-20C25 and Sharp MX-3050V.
• Rowe Wide Format Printers Wide format printers, cutters, and scanners for large-format printing solutions, part of Mavisco's expanded product portfolio.
• IBM OEM Cartridges for HP Printers IBM OEM cartridges licensed for HP printers, marketed to educate the Malaysian market on the difference between OEM cartridges (involving licensing) and compatible toners.
• Turbon Toner and Imaging Supplies Toner and imaging supplies distributed by Mavisco as part of its consumables portfolio.
• All Inclusive Program (AIP / OKFM) Subscription program for Malaysian businesses: customers receive brand new printers while maintaining same or lower toner expenditure than previous year. Bundles hardware, consumables, maintenance, and support into a single predictable cost.
• Meter Reading Program (MRP) Fixed monthly rental program with pay-per-click charging for monochrome and color printers/copiers. Customers pay rental and usage-based click charges calculated on a 3-6 month average.
• Seeding Program Customers receive a free brand new printer by committing to a 3-year toner purchase from Mavisco. Free maintenance is included throughout the contract period.
• Short Term Lease (STL) Flexible rental program for printers and copiers with contracts ranging from 6-12 months, all-inclusive of supplies, parts, and labor. Available models include Xerox M355, Xerox M455, Brother L6900DW, and Fuji Xerox C2200.
• Managed Print Services Comprehensive print management service using PaperCut and POS software solutions for print tracking, cost management, and e-Wallet-based payments. Deployed for educational institutions including an unnamed international school in Malaysia for cashless campus printing.
• Support and Maintenance Technical support, advice, and training services to keep customer printing operations running, including on-site installation and service delivered by field service technicians.

Quantifiable outcome

• Customers can maintain or lower their printing operational expenditure through bundled cost-saving programs
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Fuji XeroxcoreChannel Partner/ Reseller/ Distributor · 1 January 2004Mavisco is the top-performing distributor of Fuji Xerox Printers since 2004. The partnership expanded to include selected copier models from 2014, covering the full range from single function A4 printers to multifunction A3 copiers. Fuji Xerox is the primary brand distributed by Mavisco.
• BrothercoreChannel Partner/ Reseller/ DistributorMavisco distributes Brother printer products including A4 monochrome multifunction devices like the Brother MFC-L5900DW and Brother L6900DW. Brother is displayed as a partner brand on the Mavisco website.
• SharpminorChannel Partner/ Reseller/ DistributorMavisco distributes Sharp printer and copier products including Sharp BP-20C25 and Sharp MX-3050V. Sharp products are featured in the Meter Reading Program and listed as partner brands.
• RoweminorChannel Partner/ Reseller/ DistributorMavisco has taken up Rowe wide format printers, cutters, and scanners as part of their product portfolio expansion to provide comprehensive printing solutions.
• IBM (OEM Cartridges for HP Printers)minorChannel Partner/ Reseller/ DistributorMavisco distributes IBM OEM cartridges for HP printers. The company emphasizes educating the market on the difference between OEM cartridges (involving licensing) and compatible toners.
• TurbonminorChannel Partner/ Reseller/ DistributorMavisco distributes Turbon products (toner and imaging supplies) as part of their consumables and printing solutions offerings. Listed as a partner brand on the Mavisco website.
• PaperCutcoreTechnology or IntegrationPaperCut print management software is used by Mavisco as part of Managed Print Services. It was integrated into an e-Wallet campus solution for an international school in Malaysia, enabling cashless printing payments via pre-paid cards.

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Ricoh Malaysia: Ricoh Malaysia is one of the largest MPS and multifunction printer providers in Malaysia, offering fleet MFPs, managed print services, and document workflow solutions to enterprise and SMB customers. Directly competes with Mavisco for the same Malaysian MPS customers and account segments, including enterprise and government RFPs.
• Konica Minolta Malaysia: Konica Minolta Malaysia offers managed print services, A3 MFPs, and document management solutions across Malaysia with a focus on mid-market and enterprise accounts. Competes head-on with Mavisco's MPS bundle (AIP, Seeding, MRP) on similar pricing and contract structures for Malaysian businesses.
• Lexmark Asia Pacific: Lexmark provides managed print services and fleet MFPs targeted at enterprise customers with strong MPS channel programs. Comparable to Mavisco in targeting recurring contract economics through toner and service subscriptions, though operating at much larger scale across Asia Pacific.

Others

• PaperCut Software: PaperCut is the print management software vendor whose solution Mavisco integrates into its MPS offering and e-Wallet campus system. Not a competitor but a strategic technology partner — adjacent in the value chain and a useful comparable on the software-side economics of managed print.

Broad incumbents

• Epson Malaysia: Epson is a major Malaysian printer OEM focused on inkjet and EcoTank lines, with growing presence in SMB and SOHO segments. Competes with Mavisco on lower-volume A4 hardware, but with a fundamentally different inkjet vs. laser/MFP positioning.
• Canon Marketing Malaysia: Canon sells printers, copiers, and imageRUNNER MFPs through its own Malaysian channel and offers light managed services. Competes with Mavisco for enterprise and SMB print business across Malaysia without localized bundled MPS programs of equivalent depth.
• Fujifilm Business Innovation Malaysia: Fuji Xerox was rebranded under Fujifilm in 2021; the Malaysia entity (Fujifilm Business Innovation) manufactures and directly sells the same A4/A3 printer and MFP lines that Mavisco distributes. As the OEM partner, it competes indirectly with Mavisco via direct enterprise sales while still relying on Mavisco as a top channel partner.
• HP Inc. Malaysia: HP is a major printer OEM in Malaysia selling through its own partner channel. Mavisco even distributes IBM OEM cartridges for HP printers, creating both a partnership and a competitive overlap on hardware-led deals versus Mavisco's bundled MPS approach.
• Brother International Malaysia: Brother is both a brand partner of Mavisco and a direct seller in Malaysia through its own distribution and authorized resellers. Overlaps with Mavisco's A4 monochrome MFP offering (e.g., MFC-L6900DW) while competing on standalone hardware sales outside MPS contracts.

Emerging players

• Kyocera Document Solutions Malaysia: Kyocera is an expanding printer and MPS player in Malaysia focused on long-life ECOSYS hardware with low total cost of ownership. Comparable to Mavisco's TCO-driven value proposition for SMB and enterprise fleets, though smaller Malaysian market share than Ricoh or Konica Minolta.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/maviscosb
• LinkedInlinkedin.com/company/mavisco-m-sdn-bhd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mavisco