What Quality Transport Services does

Quality Transport Services (QTS) is a non-emergency medical transportation (NEMT) company headquartered in Phoenix, Arizona, providing door-through-door and assisted medical transportation across the Phoenix metropolitan area and the state of Arizona. Founded in 2001, the company has operated continuously for 25 years, serving individuals with mobility limitations who cannot use standard transportation to reach medical appointments, dialysis, therapy sessions, and other recurring healthcare visits. QTS maintains a fleet of ADA-aligned vehicles and staffs mobility-trained, certified personnel qualified to handle wheelchair, stretcher, and double-stretcher transports, including oxygen-equipped trips.

The company's product portfolio comprises five core service lines: stretcher transportation, facility-to-facility transfers, wheelchair transportation, transportation to recurring appointments, and assisted transportation. A proprietary online quotation and booking tool at quote.qtsaz.com enables customers to input trip details and receive cost estimates, supporting self-service scheduling alongside phone (602.371.1000) and email ([email protected]) channels. All operations are conducted under HIPAA-compliant policies and protocols, which is a baseline requirement for serving healthcare facility partners and handling patient information.

QTS generates revenue through transaction-based per-ride fees, with pricing varying by mobility type (ambulatory, wheelchair, stretcher, electric/double wheelchair, double stretcher), trip distance, round-trip vs. one-way configuration, and special requirements such as oxygen or additional riders. The go-to-market motion is primarily direct-to-consumer, supplemented by B2B referral partnerships with clinics, medical practices, long-term care communities, and individual caregivers across Arizona. The company is privately held, reports no funding rounds, and does not disclose management team information, financial figures, or headcount beyond a stated 11-50 employee range.

Name

Quality Transport Services

Legal name

Quality Transport Services

Website

https://qtsaz.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Quality Transport Services is a Phoenix, Arizona-based non-emergency medical transportation company offering wheelchair, stretcher, and assisted rides across Arizona. Founded in 2001, it serves patients, families, and healthcare facilities with HIPAA-compliant, ADA-aligned transport.

Ownership category

akta.pro rank

Product category

Non-Emergency Medical Transportation (NEMT)

NAICS

Special Needs Transportation (485991), Other Transit and Ground Passenger Transportation (48599)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Non-Emergency Medical Transportation (NEMT) Providers (TLAFAKAB)

akta.pro secondary industries

Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services (TLAFAKAC), Facility-Based Patient Transport (Hospitals, SNFs, Dialysis Centers) (TLAFAKAG), Ambulatory Medical Escort / Door-Through-Door Assistance Services (TLAFAKAD)

Keywords

• Non-emergency medical transportation
• Wheelchair transportation services
• Stretcher transport service
• Patient transport Arizona
• Assisted medical transport

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Medical Transportation Services: QTS generates revenue through transportation fees charged per ride or per trip. Customers can request quotes through the online portal, with pricing based on mobility type (ambulatory, wheelchair, stretcher), trip distance, and special requirements such as oxygen needs or additional riders. The service model is transaction-based with per-ride billing.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Quality Transport Services (QTS) is a non-emergency medical transportation (NEMT) provider in Phoenix and across Arizona, offering wheelchair, stretcher, assisted, facility-to-facility, and recurring-appointment transport using ADA-aligned vehicles and HIPAA-compliant processes. Rides are scheduled per trip, with costs quoted through an online portal based on mobility type, distance, and special requirements, and are delivered by mobility-trained and certified staff.

Product overview

Quality Transport Services (QTS) is a non-emergency medical transportation company operating in Phoenix and across Arizona for 25 years. The company offers a portfolio of five core transportation services: Stretcher Transportation, Facility to Facility Transfers, Wheelchair Transportation, Transportation to Recurring Appointments, and Assisted Transportation. These services are accessible through a proprietary QTS Trip Quotation Tool that enables riders, caregivers, and care facilities to schedule transportation and receive cost estimates. The company partners with clinics, long-term care communities, and caregivers to support continuity of care.

Differentiator

Problem solved

Functional benefit

Products and services

• Stretcher Transportation
• Facility to Facility Transfers
• Wheelchair Transportation
• Transportation to Recurring Appointments
• Assisted Transportation
• QTS Trip Quotation Tool

Quantifiable outcome

• Reduces stress and minimizes delays for patients and care teams through process-driven approach

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Clinics and Medical PracticescoreStrategic or Co-development PartnerQTS partners with clinics and medical practices to provide reliable non-emergency transportation for patients, helping ensure appointments stay on track and care teams remain informed about patient movements.
• Long-term Care CommunitiescoreStrategic or Co-development PartnerQTS partners with long-term care communities to support continuity of care by providing safe, dependable transportation for residents needing medical appointments or facility-to-facility transfers.
• Caregivers and FamiliescoreStrategic or Co-development PartnerQTS collaborates with individual caregivers and family members to coordinate transportation for loved ones with mobility needs, providing peace of mind through compassionate service.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Modivcare (formerly LogistiCare): Public, national NEMT broker and personal care provider. Operates one of the largest NEMT networks in the US, serving Medicaid and managed care plans; directly comparable business model to QTS at vastly greater scale.
• MTM Transit: Major NEMT broker managing trips for Medicaid, Medicare, and health plan members across multiple states. Provides direct competition to local NEMT providers like QTS for institutional contracts.
• American Medical Response (AMR): Largest US provider of medical transportation, including emergency and non-emergency services. Overlaps with QTS on the NEMT segment but operates as a national, multi-service incumbent.

Direct peers

• Veyo: Tech-enabled NEMT provider operating in multiple US states. Offers similar NEMT services to QTS but with a technology platform layer (driver app, real-time tracking) and broader geographic footprint.
• WellTrans: NEMT provider offering non-emergency medical transportation for ambulatory, wheelchair, and stretcher riders. Comparable service mix and target customer base to QTS.
• Access2Care: NEMT broker and provider serving Medicaid, Medicare Advantage, and commercial health plan members. Directly comparable to QTS in serving mobility-challenged patients for medical appointments.

Emerging players

• Uber Health: Rideshare-based healthcare transportation offering from Uber. Provides app-based non-emergency rides for medical appointments and competes with traditional NEMT operators like QTS for ambulatory transport volume.
• Roundtrip: Healthcare-focused transportation marketplace connecting patients to medical transport providers. Competes with QTS at the platform layer rather than operating its own fleet directly.
• Lyft Healthcare: Rideshare-based healthcare transportation from Lyft, partnering with health plans and providers. Targets the same patient transportation use cases as QTS, especially ambulatory riders.

Regional players

• SCR Medical Transportation: Regional NEMT provider operating in the Chicago area and other Midwest markets. Offers wheelchair and stretcher services comparable to QTS but in a different geographic footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/qtsaz
• Facebookfacebook.com/QTSaz
• LinkedInlinkedin.com/company/quality-transport-services-of-arizona

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quality Transport Services