ViAbilityHR

What ViAbilityHR does

ViAbilityHR is an Ottawa-based, founder-owned private company founded in 2024 that provides outsourced HR services to Ontario small businesses with 5-100 employees. Its core product is a unified HR outsourcing platform comprising Outsourced HR and HRIS setup, fully managed payroll (pay runs, CRA remittances, ROE, T4s), group benefits administration, and an Integrated Absence Management Program with four sub-products covering attendance management, disability and medical leave, WSIB workplace injury claims, and workplace accommodations under Ontario's Human Rights Code. A Safety Management Software add-on provides mobile-ready digital safety forms, certification tracking, and subcontractor compliance for clients with remote or jobsite work.

The underlying technology stack is built on cloud-based HRIS platforms, payroll software, and safety management software configured and operated by ViAbilityHR rather than developed in-house; employee self-service portals, e-signature workflows, and offline-capable mobile safety forms are the main user-facing components. Service delivery is virtual, with secure remote provisioning across Ontario, Nova Scotia, Alberta, and British Columbia, and in-person support available in Ottawa.

ViAbilityHR monetizes through a transparent per-employee monthly subscription priced at $30 (Foundational absence management only), $75 (outsourced HR package), or $125 (HR, payroll, and benefits), plus one-time implementation fees and separately billed software fees on flexible 1-year agreements with 30-day cancellation. The go-to-market is sales-led, driven by free discovery calls, content marketing, LinkedIn/Facebook/YouTube/Instagram presence, and Ottawa defence ecosystem channels, with a stated horizontal focus on SMBs supplemented by a dedicated 'HR for Defence' vertical targeting Ottawa-based defence, aerospace, and cybersecurity firms in partnership with BioBenefits.

Name

ViAbilityHR

Legal name

ViAbilityHR

Website

https://viabilityhr.ca

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Short description

ViAbilityHR is a private Ottawa-based HR outsourcing firm, founded in 2024, that delivers per-employee monthly subscriptions of HRIS, payroll, benefits administration, integrated absence management, and safety software to Ontario small businesses with 5-100 employees.

Ownership category

akta.pro rank

Product category

Human Resources Outsourcing Services

NAICS

Office Administrative Services (5611), Office Administrative Services (56111)

SIC

Services-Help Supply Services (7363)

akta.pro primary industry

Leave of Absence (LOA) & Absence Management Support (BPAAAIAF)

akta.pro secondary industries

Time, Attendance & Leave Management Outsourcing (T&A, Absence, FMLA) (BPACAKAF), Core HR & HRIS (BPACAPAA), HR Policy, Forms & Case Management (Ticketing/Workflows) (BPAAAIAJ), Personnel Records, Document Management & Compliance (BPAAAIAD), HR Service Delivery, Case Management & Employee Self-Service (BPACAPAL)

Keywords

• Outsourced HR services
• Human resources outsourcing
• Payroll administration
• Absence management
• Group benefits administration

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Subscription-based HR Services: Monthly per-employee recurring subscription model with three tiers: Foundational ($30/emp/mo for Integrated Absence Management), Most Popular ($75/emp/mo for Outsourced HR Package), and Premium ($125/emp/mo for HR, Payroll & Benefits). Scales based on employee count and services selected.
2. Implementation Services: One-time implementation fee based on number of services included, employee count, and complexity of setup. Quoted before work starts.
3. Software Fees: Separate billing for HRIS, payroll, safety software, and other platform fees based on selected technology providers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

ViAbilityHR delivers comprehensive outsourced HR services for Ontario small businesses (5-100 employees), bundling HR software (HRIS) setup and management, payroll administration, group benefits administration, and a proprietary Integrated Absence Management Program into a monthly per-employee subscription. The company manages day-to-day HR operations, compliance with Ontario employment law, CRA, WSIB, and EI requirements, and assigns each client a dedicated human HR contact rather than relying on ticket systems.

Product overview

ViAbilityHR offers a unified outsourced HR platform designed specifically for Ontario small businesses (5-100 employees). The core offering consists of Outsourced HR & HRIS, Outsourced Payroll, Group Benefits Administration, and an Integrated Absence Management Program. The Integrated Absence Management Program comprises four specialized sub-products: Present-ABILITY (attendance management), Renew-ABILITY (disability management), Occ-ABILITY (workplace injury/WSIB claims), and Adapt-ABILITY (workplace accommodations). A Safety Management Software add-on provides digital safety forms, incident reporting, and compliance tracking. The platform integrates HR software, payroll processing, and benefits administration into one coordinated system delivered as a monthly per-employee subscription service.

Differentiator

Problem solved

Functional benefit

Products and services

• Outsourced HR & HRIS Full-service HR support and HRIS setup and management for Ontario small businesses, including centralization of employee records, policy management, onboarding/offboarding workflows, compliance tracking, and day-to-day HR operations support with a dedicated HR contact.
• Outsourced Payroll

Quantifiable outcome

• Fraction of cost of an in-house HR hire
• +3 more outcomes

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• BioBenefitscoreStrategic or Co-development PartnerViAbilityHR partners with BioBenefits, an independent benefits advisory firm, to provide a coordinated HR and benefits solution for growing defence, aerospace, and cybersecurity companies. The partnership provides: custom benefits plan design aligned with workforce and growth stage, independent market comparisons and competitive pricing, plan setup and renewal navigation, ongoing benefits strategy alignment, reduced administrative burden on founders and operations teams, and potential access to BioBenefits' pooled program for rate guarantees and coverage optimization. This partnership combines HR support with independent benefits expertise for Ottawa's defence ecosystem.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Payworks: Canadian payroll and HR solutions provider serving small and mid-sized businesses with cloud payroll, HR, and benefits administration — directly comparable in target market and bundled service model.
• Justworks: US PEO offering payroll, benefits, HR, and compliance for small businesses — directly comparable bundled HR outsourcing model, though operating under co-employment rather than ViAbilityHR's client-as-employer structure.
• Gusto: US-based payroll, HR, and benefits platform purpose-built for small businesses with bundled service and software — directly mirrors ViAbilityHR's subscription per-employee model for SMB HR/payroll/benefits.
• BambooHR: Cloud HRIS and HR software designed specifically for small and mid-sized businesses — directly comparable in SMB HR-software positioning, though US-headquartered and primarily SaaS-led.
• Humi: Canadian HR, payroll, and benefits platform purpose-built for SMBs, combining software with optional HR support — directly overlaps ViAbilityHR's per-employee HR, payroll, and benefits offering for Ontario small businesses.
• Peninsula Group: Canadian HR outsourcing and employment law advisory firm serving small and mid-sized businesses with bundled HR, payroll, and compliance support — directly comparable service model and SMB target market to ViAbilityHR.
• Wagepoint: Canadian cloud payroll and HR software for small businesses, with a focus on accountants and SMB owners — comparable SaaS-led SMB payroll/HR approach targeting similar customer size.
• Rise People: Canadian all-in-one HR, payroll, and benefits platform targeting small and growing businesses — overlaps with ViAbilityHR's SMB-focused HR/payroll/benefits bundling and Ontario market.

Broad incumbents

• Ceridian (Dayforce): Major Canadian-headquartered HCM/payroll platform offering HR, payroll, benefits, and talent for SMB through enterprise — broad incumbent providing overlapping services to the same Ontario SMB segment.
• ADP Canada: One of the largest global HR, payroll, and benefits outsourcers with deep Canadian coverage across SMB and enterprise — a broad incumbent competing for the same Ontario SMB outsourced-HR wallet.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/channel/UCsohYr4pxbT7-Mgk-PUEFRA
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/viabilityhr
• Instagraminstagram.com/viabilityhr

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ViAbilityHR