What Easterseals PORT Health does

Easterseals PORT Health is a North Carolina-based 501(c)(3) nonprofit human services organization operating as a dual affiliate of the national Easterseals network (one of ~70 affiliates) and United Cerebral Palsy (one of 55 affiliates), delivering a comprehensive continuum of disability, behavioral health, substance use, and foster care services across North Carolina and Virginia. The organization employs 2,600 team members, operates 14 outpatient clinics plus 11,000 home, facility, and community locations, and serves approximately 40,200 kids, adults, and families annually with 10.2 million hours of direct support. Its service portfolio spans 60+ programs organized into major categories: Autism/ABA services (Board-Certified Behavioral Analysts, early intervention), mental health (Assertive Community Treatment, outpatient therapy, crisis response including Mobile Crisis Teams and 988 Lifeline coordination), substance use treatment (Medication-Assisted Treatment, SAIOP, SACOT, Stepping Stone Manor residential, opioid treatment program with CARF accreditation), residential services (group homes, supervised apartments, Alternative Family Living), employment services (Individual Placement & Support, Supported Employment), and specialized programs (Smart Home assistive technology with Simply Home, Culinary Connections, sensABLE Snacks food truck, AgrAbility Virginia, Camp Easterseals Virginia).

Revenue mechanics are characteristic of a nonprofit human services provider: a diversified mix of Medicaid and Medicare reimbursement, private insurance, managed care organization contracts (notably Trillium Health Resources for Mobile Crisis and Smart Home), state and federal grants (including access to the $835 million North Carolina General Assembly mental health funding package), fee-for-service billing, and public donations, with 90 cents of every dollar directed to program services. Distribution is entirely direct-to-consumer via in-person and telehealth service delivery in homes, facilities, schools, group homes, outpatient clinics, and via mobile crisis units; the organization holds CQL and CARF accreditations and is a member of the Collaborative Health Network. The legal entity, Easter Seals UCP North Carolina & Virginia, Inc., was incorporated in NC, traces its roots to the early 1940s, merged with Easterseals Virginia in 2010, and acquired PORT Health in January 2023 to add pharmacy and substance use capabilities. Leadership is led by President & CEO Luanne Welch, with Cheryl Tuning as CMO, Marta Quintana as CDO, and Robin Henderson-Wiley as VP of Behavioral Health. The organization has no parent company, no external PE/VC ownership, and operates as an independent 501(c)(3) with its own board.

Name

Easterseals PORT Health

Legal name

Easter Seals UCP North Carolina & Virginia, Inc.

Website

https://eastersealsport.com

Company type

Private

Founded year

1940

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Easterseals PORT Health is a 501(c)(3) nonprofit serving 40,200 individuals annually across North Carolina and Virginia with 2,600 staff delivering disability, mental health, substance use, residential, and crisis services through 60+ programs.

Ownership category

akta.pro rank

Headquarters

HQ city

Raleigh

HQ country

United States

HQ region

North America

Offices17 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Funding: Funding from government agencies including Medicaid, state mental health funding packages, and public sector programs.
2. Insurance Reimbursement: Private insurers and Medicare/Medicaid prepaid health plans provide reimbursement for services.
3. Fee-for-Service: Fee-for-service model for various behavioral health and disability services.
4. Grants: Funding from grants including the $835 million mental health funding package from North Carolina General Assembly.
5. Public Contributions and Donations: Relies on public contributions to help cover the difference between actual program costs and what clients can afford. 90 cents of every dollar supports direct program services.
6. Contract Funding: Contracts with managed care organizations such as Trillium Health Resources for specific programs like Mobile Crisis Dispatch.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels10 records

Core offering

Easterseals PORT Health is a 501(c)(3) nonprofit human services organization operating in North Carolina and Virginia. The organization delivers a comprehensive continuum of disability services, behavioral health care, substance use treatment, mental health programs, foster care, child development, and community-based supports for individuals of all ages. Services are delivered through outpatient clinics, group homes, community programs, residential facilities, and 24/7 crisis response teams serving approximately 40,200 children, adults, and families annually with the support of 2,600 team members.

Product overview

Easterseals PORT Health provides a comprehensive portfolio of disability, mental health, and substance use services across North Carolina and Virginia. The organization operates as a multi-service platform offering over 60 distinct programs and services organized into major categories including: Autism/ABA therapy services (Autism + ABA Services, Early Intervention, Applied Behavior Analysis), Camp and Recreation programs (Camp Easterseals Virginia, EMPOWER programs), Mental Health services (Outpatient Treatment, Assertive Community Treatment, Child First, High Fidelity Wraparound, Crisis Services), Substance Use treatment (SAIOP, SACOT, MAT, Opioid Treatment, Stepping Stone Manor, Prevention), Residential Services (Group Homes, Alternative Family Living, Supervised Apartments), Employment Services (Individual Placement & Support, Supported Employment, Transition to Employment), and specialized programs (Smart Home technology, Culinary Connections, sensABLE Snacks food truck, Tailored Care Management). The organization delivers services through in-person and telehealth channels, serving approximately 40,200 individuals annually with 2,600 team members across 11,000 locations. The portfolio was significantly expanded in January 2023 through the acquisition of PORT Health, adding pharmacy and substance use services to the continuum.

Differentiator

Problem solved

Functional benefit

Products and services

• Autism + ABA Services Applied Behavior Analysis and related autism services designed for children and individuals diagnosed with Autism Spectrum Disorder, delivered by clinical professionals across North Carolina.
• Cerebral Palsy Services Long-standing specialty services for individuals with cerebral palsy and related physical disabilities, supporting independence, mobility, and quality of life.
• Child Development Services Early intervention and developmental services for young children, including developmental screenings, therapies, and family-centered supports.
• Crisis Services Around-the-clock crisis intervention, mobile crisis response, and behavioral health emergency stabilization services for individuals experiencing mental health or substance use crises.
• Foster Care Services Foster care placement, therapeutic foster care, and adoption support services for children in the child welfare system, including recruitment, training, and support for foster families.
• Residential Services Group home and residential support programs providing 24/7 supervised living for individuals with intellectual and developmental disabilities, behavioral health needs, and other complex support needs.
• Employment Services Vocational rehabilitation and supported employment services helping individuals with disabilities or behavioral health conditions find and maintain competitive integrated employment.
• Mental Health Services for Adults Outpatient and community-based mental health services for adults, including Assertive Community Treatment (ACT), Assertive Community Treatment Team (ACTT), outpatient therapy, and community support programs.
• Mental Health Services for Youth Mental health services tailored for children and adolescents, including therapy, counseling, intensive in-home services, and school-based supports.
• Substance Use Services Comprehensive substance use disorder treatment including Substance Abuse Intensive Outpatient Program (SAIOP), Substance Abuse Comprehensive Outpatient Treatment (SACOT), and other outpatient recovery programs.
• Individual + Community Services Individualized home and community-based services including Innovations Waiver services, Tailored Care Management, and personal care supports for individuals with intellectual and developmental disabilities.
• Camp + Recreation Programs Therapeutic and inclusive camp and recreation programs for youth and adults with disabilities, including Camp Easterseals Virginia and summer respite programs.
• Culinary Connections Culinary arts therapy program that builds life skills, vocational training, and social connection through cooking for participants in behavioral health and disability services.
• Smart Home Program Smart Home assistive technology program offered in partnership with Simply Home, providing remote supports and environmental sensors to promote independent living for individuals with disabilities.

Quantifiable outcome

• 40,200 kids, adults and families served each year
• +2 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature2 records

Partnerships

18 partnerships are on record, tiered core, major and minor.

• Simply HomecoreTechnology or IntegrationPartnership to create a Smart Home outfitted with assistive technology including oven alerts, automatic medication dispensers, Alexa services, video monitoring, and remote monitoring capabilities to support independent living for individuals with disabilities.
• Trillium Health ResourcescoreStrategic or Co-development PartnerPartnership for Mobile Crisis Dispatch pilot program ($1.5 million) to improve real-time dispatch of Mobile Crisis Teams when someone experiencing a mental health crisis calls the 988 Lifeline. Currently operating in ten eastern North Carolina counties, expanding to 27 counties. Trillium also funds the Smart Home. Partnership managing REAL Crisis Intervention, Inc. and Integrated Family Services.
• REAL Crisis Intervention, Inc.coreStrategic or Co-development PartnerManaging partner for Mobile Crisis Dispatch program operating in eastern North Carolina counties, working with Integrated Family Services and Easterseals PORT Health.
• Integrated Family ServicescoreStrategic or Co-development PartnerPartner in Mobile Crisis Dispatch program working with REAL Crisis Intervention and Easterseals PORT Health to improve mental health crisis response in eastern North Carolina.
• Century 21 Real EstatemajorGTM or Marketing PartnerSince 1998, North Carolina and Virginia Century 21 agents have partnered with Easterseals PORT Health to raise close to $1 million in support of children and adults served. Key corporate sponsor with ongoing fundraising commitment.
• Century 21 Realty Group GreenvilleminorGTM or Marketing PartnerPart of Century 21 International Day of Giving, gifted EMPOWER program items from wish list including playground equipment, bubble machines, and monetary donation.
• Century 21 Total Real Estate SolutionsminorGTM or Marketing PartnerPart of Century 21 International Day of Giving, donated Amazon Echo devices to group home residents in High Point, North Carolina.
• Enact Mortgage InsuranceminorGTM or Marketing PartnerVolunteered with Easterseals PORT Health as part of ActivateGood in observance of 9/11 Weekend of Service, providing supplies, cleaning, toys and play area, and gardening.
• ActivateGoodminorGTM or Marketing PartnerPartnership coordinating corporate volunteer activities including 9/11 Weekend of Service with Enact Mortgage Insurance volunteers.
• Creating Healthier Communities (CHC)coreChannel Partner/ Reseller/ DistributorWorkplace giving campaign partner enabling employees to designate donations to Easterseals PORT Health through payroll deduction. Easterseals PORT Health listed under CHC in various state, city, county, and school employee giving campaigns.
• Catholic High SchoolminorGTM or Marketing PartnerCommunity partner engaging volunteers for group home events and activities in Charlotte area.
• Hearts United for Good CharlotteminorGTM or Marketing PartnerCommunity partner engaging volunteers for group home events and activities in Charlotte area.
• J.T. Williams Secondary MontessoriminorGTM or Marketing PartnerCommunity partner engaging volunteers for group home events and activities in Charlotte area.
• North Carolina Pet PartnersminorGTM or Marketing PartnerCommunity partner providing pet therapy and volunteer support for group home events and activities.
• Sedgefield Elementary Montessori SchoolminorGTM or Marketing PartnerCommunity partner engaging volunteers for group home events and activities in Charlotte area.
• St. Luke's Lutheran ChurchminorGTM or Marketing PartnerCommunity partner engaging volunteers for group home events and activities in Charlotte area.
• United Cerebral Palsy (UCP)coreStrategic or Co-development PartnerEasterseals PORT Health is one of 55 affiliates of the national UCP organization, one of the largest health nonprofits in the country dedicated to individuals with cerebral palsy and other disabilities.
• Easterseals NationalcoreStrategic or Co-development PartnerEasterseals PORT Health is one of 70 affiliates of the national Easterseals organization, providing brand recognition and network support.

Scale indicators9 records

Recent moves9 records

Expansion highlights6 records

Others

• Trillium Health Resources: A managed care organization / LME-MCO in North Carolina that contracts with Easterseals PORT Health for Mobile Crisis Dispatch and the Smart Home program. Comparable as a payer/customer rather than direct service competitor, and a key signal of how ESPH monetizes through Medicaid managed care contracts.

Broad incumbents

• Sevita Health (formerly The MENTOR Network): National provider of home and community-based services for individuals with intellectual and developmental disabilities, mental health, and substance use needs. Directly comparable in service lines to Easterseals PORT Health, though operating at significantly greater national scale.
• Aveanna Healthcare: Public home health and pediatric behavioral health operator with pediatric autism/ABA services. Comparable to ESPH on the autism/ABA and pediatric home health service lines, though Aveanna is for-profit and operates at significantly greater national scale.
• Bayada Home Health Care: Large nonprofit home health and assistive services provider serving adults and children with disabilities and complex medical needs. Comparable to ESPH in mission and home/community delivery model, but with a national footprint and pediatric specialization.
• BrightSpring Health Services: A large, publicly traded provider of home and community-based health and human services, including I/DD, behavioral health, and pharmacy. Comparable in scale and service mix to Easterseals PORT Health but operates across all 50 states with a for-profit, PE-backed capital structure.

Direct peers

• Benchmark Human Services: Nonprofit provider of behavioral health, I/DD, and child welfare services across multiple states. Comparable to Easterseals PORT Health in service mix (residential, case management, behavioral health) and nonprofit structure, with similar CARF/CQL accreditation footprint.
• Penn-Mar Human Services: Nonprofit human services organization supporting people with intellectual and developmental disabilities through residential, employment, and community-based programs. Comparable to Easterseals PORT Health in service lines and mission, though primarily serving Pennsylvania and Maryland.
• Centria Healthcare: For-profit provider of applied behavior analysis (ABA) therapy and behavioral health services for children with autism. Comparable to Easterseals PORT Health's Autism + ABA Services line, and a likely competitor for ABA and early intervention contracts in the Southeast.
• The Arc of the United States: National nonprofit network providing advocacy and direct services for people with intellectual and developmental disabilities. Comparable to Easterseals PORT Health in mission and I/DD focus, with a similar affiliate structure (chapters) analogous to ESPH's Easterseals/UCP affiliations.
• RHA Health Services: A nonprofit provider of behavioral health, I/DD, and substance use services across the Carolinas and Tennessee. Highly comparable to Easterseals PORT Health in mission, geography, and service mix, including crisis, residential, and supported employment programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/EastersealsPORT
• Facebookfacebook.com/eastersealsPORT
• LinkedInlinkedin.com/company/eastersealsport
• Instagraminstagram.com/eastersealsPORT

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Easterseals PORT Health