Middle East Telecommunications

What Middle East Telecommunications does

Middle East Telecommunications (METCO HOLDING COMPANY S.P.C) is a Kuwait-headquartered, privately held systems integrator and ICT solutions provider operating across five Middle East countries through wholly-owned subsidiaries: Middle East Telecommunications W.L.L. (Kuwait), Middle East Technique Telecommunications Company (Iraq), MassilaTech L.L.C. (UAE), First Massila Company W.L.L. (KSA), and Al Massila Technology Co. L.L.C. (Oman). The company is a subsidiary of the diversified conglomerate Towell International Holding and was founded in 1978.

METCO delivers end-to-end ICT solutions spanning unified communications and contact center platforms (UCaaS/CCaaS, including Avaya), cybersecurity with a 24/7 Security Operations Center (Fortinet, Palo Alto Networks), active and passive network infrastructure, fixed and wireless networks including OpenRAN 5G-NR and private LTE, data center infrastructure with DCIM (Schneider Electric, Vertiv), servers/storage/computing (HPE, Dell, Microsoft, Oracle, SAP), audio-visual and physical security (Bosch, Honeywell, Avigilon, Hikvision), and software/AI integration services. Notable execution scale includes 1,300+ microwave radio links and 500+ optical nodes deployed in Kuwait.

The business operates a hybrid revenue model combining project-based systems integration and hardware/software sales with recurring managed services and, since 2021, subscription cloud solutions. Go-to-market is direct enterprise field sales through country-based regional offices targeting telecom operators, government institutions, and private enterprises across banking, oil and gas, healthcare, and education. The customer base spans 1,000+ organizations including Zain, Ooredoo, Kuwait Oil Company, National Bank of Kuwait, Kuwait Finance House, Burgan Bank, and multiple Kuwaiti ministries. Pricing is quote-based and project-scoped; revenue concentration is moderate with Kuwait as the principal market by named-logo density.

Name

Middle East Telecommunications

Legal name

METCO HOLDING COMPANY S.P.C

Website

https://metco.net

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Middle East Telecommunications (METCO) is a Kuwait-based, privately held ICT systems integrator serving telecom operators, government institutions, and private enterprises across Kuwait, Iraq, UAE, KSA, and Oman with 600+ professionals and a 48-year operating history.

Ownership category

akta.pro rank

Product category

ICT Systems Integration and Telecommunications Infrastructure

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Integrated Systems Design (7373), Computer Communications Equipment (3576), Communications Services, Nec (4899), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE)

akta.pro secondary industries

Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ), Numbering, DID, Porting & Carrier-of-Record Services (HDAIAHAK), Network Operations Outsourcing (NOC Services) (BPAEAMAD)

Keywords

• ICT systems integration
• Telecommunications infrastructure
• Network solutions
• Cybersecurity managed services
• Data center solutions

Headquarters

HQ city

Kuwait

HQ country

Kuwait

HQ region

Middle East

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales

Revenue model

1. ICT Solutions and Systems Integration: Comprehensive information and communication technology solutions including design, deployment, implementation, and ongoing technical support. Revenue generated through project-based contracts for telecom operators, private enterprises, and government institutions.
2. Managed Services: Ongoing managed services including maintenance, technical support, and operational management of ICT infrastructure for clients.
3. Hardware and Software Sales: Supply and installation of ICT hardware including servers, storage, networking equipment, computing solutions, and software licenses.
4. Cloud Solutions: Cloud computing services launched in 2021, providing scalable cloud infrastructure and services to clients.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

METCO is an ICT systems integrator delivering end-to-end information and communication technology solutions including unified communications, cybersecurity (with 24/7 SOC), active and passive networks, fixed and wireless networks, servers/storage/computing, data center infrastructure, audio-visual systems, physical security, software, and cloud solutions. It serves telecom operators, government institutions, and private enterprises across Kuwait, Iraq, UAE, KSA, and Oman through design, deployment, managed services, and ongoing technical support.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 48+ years of industry leadership
• +3 more outcomes

Named customers24 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature7 records

Partnerships

35 partnerships are on record, tiered core.

• AvayacoreTechnology or IntegrationLong-standing partnership since 1978. METCO is a premier Avaya partner in the Middle East, providing unified communications and contact center solutions. Received multiple Avaya partner awards including Enterprise Partner of the Year 2023 and 2024.
• CiscocoreTechnology or IntegrationStrategic technology partner for networking, security, and collaboration solutions. Provides data & voice solutions, network infrastructure, and cybersecurity products.
• HuaweicoreTechnology or IntegrationTechnology partner for network infrastructure including active networks, fiber optic solutions, and data center equipment. Received Huawei Digital Partner Award in February 2024.
• FortinetcoreTechnology or IntegrationCybersecurity partner providing endpoint security, network security, and managed security services through METCO's SOC.
• Palo Alto NetworkscoreTechnology or IntegrationCybersecurity partner for advanced threat detection, network security, and cloud security solutions.
• NokiacoreTechnology or IntegrationPartner for fixed and wireless network solutions including microwave transmission, optical networks, and OpenRAN 5G-NR deployment.
• EricssoncoreTechnology or IntegrationStrategic partner for mobile network solutions and telecommunications infrastructure in the region.
• ZTEcoreTechnology or IntegrationPartner for wireless network solutions and telecommunications equipment.
• Hewlett Packard Enterprise (HPE)coreTechnology or IntegrationPartner for servers, storage, computing solutions, and network infrastructure including Aruba wireless solutions.
• DellcoreTechnology or IntegrationPartner for servers, storage, computing solutions, and enterprise hardware.
• MicrosoftcoreTechnology or IntegrationPartner for UCaaS platforms, Microsoft Dynamics ERP solutions, Windows server licenses, and business intelligence tools including Tableau and MS Power BI.
• OraclecoreTechnology or IntegrationPartner for software solutions and database technologies.
• SAPcoreTechnology or IntegrationPartner for enterprise resource planning solutions and business applications.
• Schneider ElectriccoreTechnology or IntegrationPartner for data center infrastructure including power management, cooling systems, and DCIM solutions.
• VertivcoreTechnology or IntegrationPartner for data center power and cooling infrastructure solutions.
• BoschcoreTechnology or IntegrationPartner for physical security solutions including CCTV surveillance and security systems.
• HoneywellcoreTechnology or IntegrationPartner for physical security and building automation solutions.
• Juniper NetworkscoreTechnology or IntegrationPartner for network infrastructure and cybersecurity solutions. Awarded MEA Partner of the Year in 2011.
• NECcoreTechnology or IntegrationPartner for network and communication solutions. Awarded Best Partner Award for MENA region in 2014 for sales expansion in Iraq and Kuwait.
• RittalcoreTechnology or IntegrationPartner for data center infrastructure including enclosures and IT infrastructure solutions.
• LegrandcoreTechnology or IntegrationPartner for data center infrastructure including power distribution and cabling solutions.
• Extron ElectronicscoreTechnology or IntegrationPartner for audio-visual solutions including professional AV systems.
• CrestroncoreTechnology or IntegrationPartner for audio-visual and room automation solutions.
• AvigiloncoreTechnology or IntegrationPartner for physical security and video surveillance solutions. Awarded Best Enterprise Partner Kuwait in 2016.
• HikvisioncoreTechnology or IntegrationPartner for physical security and video surveillance solutions.
• MilestonecoreTechnology or IntegrationPartner for video management software and physical security solutions.
• SysteccoreTechnology or IntegrationPartner for unified communications and contact center solutions.
• Ingram MicrocoreChannel Partner/ Reseller/ DistributorDistributor partner for technology products across GCC. Awarded Best Partner GCC in 2018.
• LGcoreTechnology or IntegrationPartner for audio-visual solutions including displays and digital signage.
• PhilipscoreTechnology or IntegrationPartner for professional audio-visual and lighting solutions.
• SolarWindscoreTechnology or IntegrationPartner for network management and monitoring solutions.
• DatwylercoreTechnology or IntegrationPartner for data center cabling and connectivity solutions.
• Parallel WirelesscoreTechnology or IntegrationPartner for wireless network solutions and OpenRAN technology.
• Optimus Sound InnovationcoreTechnology or IntegrationPartner for audio-visual solutions and professional sound systems.
• Towell International HoldingcoreStrategic or Co-development PartnerParent company of METCO. Founded in 1978, Towell International Holding is the umbrella organization under which METCO operates as a subsidiary providing ICT solutions.

Scale indicators8 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Gulf Business Machines (GBM): GBM is IBM's exclusive partner across the GCC and a direct competitor to METCO in delivering enterprise ICT, data center, networking, and managed services to banks, governments, and oil & gas customers. Both firms run similar vendor-anchored integrator models and compete for the same GCC enterprise RFPs.
• Saudi Business Machines (SBM): SBM is IBM's exclusive partner in Saudi Arabia and a major ICT systems integrator serving Saudi government, telecom, and enterprise customers. SBM and METCO share the same integrator business model and compete for similar KSA-based enterprise and government contracts.
• Help AG: Help AG (now part of e&) is a MENA-focused cybersecurity services and integration firm delivering managed security, SOC, and consulting to enterprise and government clients. It is a direct overlap with METCO's cybersecurity SOC and managed security services practice.
• Spire Solutions: Spire Solutions is a leading MENA value-added distributor and systems integrator focused on cybersecurity, with offices across the GCC. It overlaps directly with METCO's Fortinet/Palo Alto-powered cybersecurity and SOC offerings and competes for the same enterprise and government security deals.
• Al Moammar Information Systems (MIS): MIS is a long-established Saudi ICT systems integrator delivering enterprise solutions, data center, networking, and managed services to government and private clients. MIS competes head-to-head with METCO on KSA-based projects and shares the same vendor partnership and integration-led business model.
• Bakheet Information Systems: Bakheet is a Saudi-based ICT solutions provider offering enterprise infrastructure, networking, and managed services. It competes with METCO on KSA enterprise and government projects and shares the multi-vendor integration model.

Others

• Ingram Micro: Ingram Micro is a global IT distributor and METCO's named GCC distribution partner (Best Partner GCC 2018). Rather than competing directly, Ingram Micro is an ecosystem enabler that supplies METCO with vendor product flow and could supply competitors in parallel.

Regional players

• MDS SI Group: MDS SI is a regional systems integrator with presence across MENA delivering enterprise IT, networking, and managed services. While headquartered outside the GCC, MDS competes for cross-border enterprise deals where METCO also pursues clients.

Broad incumbents

• e& Enterprise: e& Enterprise is the digital services arm of UAE's e& (formerly Etisalat) and a large incumbent offering ICT integration, cloud, cybersecurity, and managed services across MENA. It is a much larger, broader competitor to METCO's enterprise/government integration work, particularly in UAE and KSA.
• Saudi Telecom Company (stc): stc is the incumbent Saudi telecom operator with growing enterprise ICT, cloud, and integration businesses via subsidiaries. It competes with METCO for large telecom operator and government digital transformation contracts in KSA and increasingly across the GCC.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/METCO_
• Facebookfacebook.com/METCOMEA
• LinkedInlinkedin.com/company/middle-east-telecommunication

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Middle East Telecommunications