Common Wholesale Platform / Common Switching Platform

What Common Wholesale Platform / Common Switching Platform does

Common Wholesale Platform (CWP) and Common Switching Platform (CSP) are dual product brands fully owned by Digital Destiny Ltd, a not-for-profit, member-owned company limited by guarantee and registered in England and Wales (Company No: 16999256). Established in 2021 by six founding UK ISP companies — Airband, County Broadband, Glide Business, ITS Technology Group, NGE Contracting, and WightFibre — the organisation operates from 7 Bell Yard, London, with 1-10 employees. It functions as a central industry hub serving the UK telecom sector, directly connecting Access Communications Providers (ACPs) who operate fibre networks with Retail Communications Providers (RCPs) who resell connectivity to end customers.

The core technology stack comprises CWP, an orchestration engine that makes multiple ACP networks visible to contracted RCPs in one location with standardised reference products and end-to-end wholesale workflow automation (provisioning, order management, service activation); and CSP, a Full Management Managed Access Provider (MAP) to TOTSCo's One Touch Switching hub, which handles all TOTSCo integrations on behalf of members to ensure Ofcom OTS and GPL-B compliance. Additional modules include AssetHUB (infrastructure marketplace via 2025 partnership), Broadband Checker, Price Checker, UPRN Finder (Ordnance Survey address validation), Wholesale Billing (200+ integrations), System Integration, and a Business Switching solution previewed in September 2025. The platform exposes both an open API and a web GUI, and is built on what the company describes as proven global switching platform technology handling 1.6 million transactions per month.

The business model is subscription-based, charging tiered monthly, quarterly or annual membership fees via Direct Debit — ACP tiers scale with gaining transactions (reviewed quarterly), RCP tiers scale with residential customer count (reviewed annually). Usage-based fees apply for the UPRN Finder service (per output address) and managed-service fees for Wholesale Billing. Revenue is not publicly disclosed. Go-to-market combines community-led member engagement (monthly stakeholder calls, founding-member advocacy), API-first onboarding with BSS/OSS integration support, and event-driven demand generation at INCA conferences and Connected Britain 2025. Customer segments are horizontal across the UK ISP base, with primary use cases of wholesale network distribution (for ACPs) and regulatory switching compliance plus multi-network procurement (for RCPs).

Name

Common Wholesale Platform / Common Switching Platform

Legal name

Digital Destiny Ltd

Website

https://cwpuk.org

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

CWP/CSP is a UK telecom industry hub, owned by Digital Destiny Ltd, providing wholesale orchestration (CWP) and One Touch Switching compliance (CSP) connecting Access Communications Providers with Retail Communications Providers through tiered membership.

Ownership category

akta.pro rank

Product category

Telecom Wholesale & Switching Platform

NAICS

Telecommunications Resellers and Agents for Wireless Telecommunication Services (51712), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Regulatory Change Management (RCM) (HDADAIAG)

akta.pro secondary industries

Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK), Billing, Payments & Account Administration Centers (BPAAAAAF)

Keywords

• Wholesale telecom platform
• One touch switching
• Switching compliance services
• Address validation services
• Network operator interconnection

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Membership Fees: Monthly, quarterly, or annual membership fees collected via Direct Debit. ACP membership tiers based on number of gaining transactions (reviewed quarterly). RCP membership tiers based on number of residential customers (reviewed annually).
2. UPRN Finder Service: Additional fee per output address for address cleansing and UPRN enrichment service for members.
3. Wholesale Billing Service: Automated billing service with configurable options for wholesale or retail billing. Can also be used to bill end-user customers.

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels7 records

Core offering

CWP/CSP operates a central industry hub for the UK telecom market that provides a Common Wholesale Platform (CWP) connecting Access Communications Providers (ACPs) with Retail Communications Providers (RCPs) for wholesale connectivity trading and standardised reference products, and a Common Switching Platform (CSP) delivering Ofcom-compliant One Touch Switching (OTS) automation as a Full Management Managed Access Provider to the TOTSCo hub. Supporting modules include AssetHUB for network/address/service data, UPRN Finder for address cleansing, Wholesale Billing with 200+ integrations, Broadband Checker, Price Checker, System Integration, and a Business Switching Solution for GPL-B compliance.

Product overview

CWP/CSP is a unified, multi-module platform for UK telecoms industry comprising two core platforms: Common Wholesale Platform (CWP) for network operators to offer wholesale services to retailers, and Common Switching Platform (CSP) for Ofcom-compliant One Touch Switching (OTS). Additional modules include AssetHUB (infrastructure discovery), Broadband Checker (availability), Price Checker (pricing), UPRN Finder (address validation), Wholesale Billing (automated invoicing), System Integration (BSS/OSS connectivity), and Business Switching Solution (GPL-B compliance). The platform is designed to accelerate gigabit adoption and simplify provider switching across the UK telecom market.

Differentiator

Problem solved

Functional benefit

Products and services

• Common Wholesale Platform (CWP) Central orchestration engine connecting ISPs to multiple network operators, products, and ordering systems. Harmonises processes, enforces data standards, and automates wholesale workflows end-to-end including provisioning, order management, service activation, and multi-operator workflows for Access Communications Providers (ACPs) selling wholesale to Retail Communications Providers (RCPs).
• Common Switching Platform (CSP) Full Management Managed Access Provider (MAP) to the TOTSCo OTS hub for Ofcom-compliant One Touch Switching. Streamlines the gaining/losing provider journey, automates switching workflows, provides real-time status updates, error handling, automated customer notifications, and comprehensive audit trails for Ofcom compliance.
• AssetHUB Centralised network, address, and service-level data asset provided via CWP partnership with AssetHUB. Single source of truth for UPRN, address, and service information with automated address matching, live synchronisation, and provisioning support, used to turn unused infrastructure into ready-to-sell wholesale products.
• UPRN Finder Fully managed service that cleanses and validates customer addresses against the Ordnance Survey address list with UPRN enrichment. Improves accuracy in provisioning, broadband checker results, and billing by normalising and validating input addresses.
• Wholesale Billing Automated wholesale billing service handling rating, reconciliation, invoice generation, and usage-based charges across multiple network operators. Supports wholesale or retail billing configuration, pro-rata changes, and integrates with finance systems and CRMs.
• Business Switching Solution Solution for compliant business telecom provider switching under Ofcom's GPL-B process, powered by the Connected Services Framework (CSF). Designed to reduce downtime, cut admin, save time and boost competition for business ISP customers.

Quantifiable outcome

• Reduces switching process failures through automated OTS workflows
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core and supporting.

• AssetHUBcoreTechnology or Integration · 5 November 2025CWP has partnered with AssetHUB to turn unused infrastructure into real revenue. AssetHUB helps providers discover available ducts, dark fibre, poles, buildings, and other telecom assets in a secure marketplace. CWP connects this infrastructure data to real wholesale opportunities through its platform, enabling providers to transform shared assets into standardised ready-to-sell wholesale products. CWP members receive free AssetHUB access and onboarding support.
• Mediafon DataprosupportingTechnology or IntegrationPartner of CWP providing software development expertise. Mediafon Datapro is a leading software development company with extensive global expertise in delivering nationwide centralised IT systems. Their innovative solutions have empowered industry players worldwide.
• Technical Architecture Group (TAG)coreStrategic or Co-development PartnerCWP is a founding member of TAG, which developed the Connected Services Framework (CSF) - the open industry standard for business switching and collaborative processes. CWP has been instrumental in shaping the CSF from the ground up alongside partners NowYoYo, iconectiv, Zentive, ICUK, and Comms Gateway.
• The One Touch Switching Company (TOTSCo)coreTechnology or IntegrationCWP integrates with TOTSCo as a Full Management MAP to the OTS hub. CWP carries out all integrations with TOTSCo for members, simplifying their compliance with Ofcom OTS and GPL-B obligations.
• INCA (Independent Networks Cooperative Association)supportingOthersCWP is a member of INCA, the Independent Networks Cooperative Association. CWP participates in INCA conferences and events to engage with the telecom industry.
• UK WISPAsupportingOthersCWP is a member of UK WISPA, the Wireless Internet Service Providers Association, representing wireless internet providers in the UK.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Amdocs: Major telecom BSS/OSS and digital services platform provider. Comparable as an enterprise-grade incumbent offering the wholesale ordering, billing and switching capabilities that CWP provides in a lighter, member-owned form.
• Sinch: Global CPaaS and telecom platform offering messaging, voice and carrier interconnect services. Comparable as a broader telecom platform enabling provider-to-provider communications and switching-adjacent workflows.
• BT Wholesale: Wholesale arm of BT serving UK communication providers. Directly comparable as an incumbent wholesale platform operator with carrier-grade ordering, billing and switching processes across the UK.
• Netcracker Technology: Global BSS/OSS suite used by large telcos for wholesale, ordering, billing and provisioning workflows. Comparable as an incumbent telecom software stack that ACPs/RCPs could use instead of CWP for wholesale orchestration.
• CSG International: Long-standing telecom billing, BSS and wholesale management vendor. Comparable in providing automated wholesale rating, invoicing and reconciliation that overlaps with CWP's Wholesale Billing module.
• Openreach: BT-owned UK wholesale access network — the dominant ACP and a major wholesale counterparty for any CWP RCP. Comparable as the largest wholesale fibre provider in the same UK telecom ecosystem.

Emerging players

• NowYoYo: UK business switching and provider-comparison platform participating in TAG. Overlaps with CWP's CSP and Business Switching solutions targeting the same Ofcom GPL-B use cases.
• iconectiv: Numbering and telecommunications data specialist that is a TAG co-developer of the Connected Services Framework. Comparable in its role as a switching ecosystem enabler and data provider for telecom providers.

Direct peers

• Comms Gateway: UK telecom provider and TAG partner co-developing the Connected Services Framework for business switching. Operates in the same switching/provisioning category as CSP and competes for similar compliance-driven workloads.
• The One Touch Switching Company (TOTSCo): Operates the central OTS switching hub for the UK telecom industry. CWP integrates with TOTSCo as a Full Management MAP, making TOTSCo the most directly comparable entity in the same switching/compliance category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CommonWholesale
• LinkedInlinkedin.com/company/common-wholesale-platform

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Common Wholesale Platform / Common Switching Platform