ALCOA, CITY OF (INC)

What ALCOA, CITY OF (INC) does

The City of Alcoa, Tennessee is a municipal government incorporated in 1919 by the Aluminum Company of America as a planned residential community for its workforce, now operating as an independent council-manager municipality. It serves 12,000+ residents and an estimated 40,000+ daily visitors in Blount County, Tennessee, delivering electric distribution to 32,000+ customers (representing over 50% of the county), water and wastewater services to 10,700+ residential accounts via a $28 million membrane filtration plant completed in 2007, sanitation services processing 116,566 tons of waste annually, CALEA-accredited police protection, ISO-rated fire protection, and development services. The city manages more than 1,000 miles of power lines, 100+ miles of streets, 122 miles of gravity sanitary sewer, 52 miles of storm sewer, and 23+ miles of greenway trails.

Revenue is generated through a diversified municipal model combining property taxes, usage-based utility fees (electric, water, wastewater), sales taxes, business licenses and permits, hotel/motel taxes, and sanitation subscription fees, against an $180 million annual operating budget. The technology stack is conventional public-sector, centered on a CivicPlus web platform, GIS-based asset mapping, a PowerPal mobile outage-reporting application, and standard utility-billing ERP infrastructure. Major industrial customers within the service territory include Clayton Homes, Smith & Wesson, and ProNova Solutions, with new commercial tenants being recruited to the 363-acre Springbrook Farm redevelopment of the former Alcoa Inc. West Plant site.

Distribution to residents is primarily direct-to-customer through the Municipal Building, Service Center, Public Safety Building, and online portals, with no third-party intermediation in utility service delivery. Strategic growth is anchored on Springbrook Farm commercialization (with a forthcoming Costco and an established Amazon Hub) and on joint regional development authorities (Pellissippi Place) shared with Blount County, the City of Maryville, and Knox County. Operational partnerships with the Tennessee Valley Authority (wholesale electric power), Oak Ridge National Laboratory, and the University of Tennessee underpin the city's utility economics, workforce pipeline, and regional economic development posture.

Name

ALCOA, CITY OF (INC)

Legal name

City of Alcoa, Tennessee

Website

https://cityofalcoa-tn.gov

Company type

Public

Founded year

1919

Operating status

Operating

Short description

The City of Alcoa, Tennessee is a municipal government serving 12,000+ residents and 40,000+ daily visitors with electric, water, wastewater, sanitation, police, fire, and development services across Blount County on a $180 million annual operating budget.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Utilities (221), Sewage Treatment Facilities (221320)

SIC

Electric, Gas & Sanitary Services (4900), Water Supply (4941), Refuse Systems (4953)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Municipal Electric Utilities (Munis) (EUADABAB), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Solid Waste & Recycling Services Administration (BPAIACAH)

Keywords

• Municipal government services
• Electric utility distribution
• Water and wastewater
• Public safety services
• Sanitation and recycling

Headquarters

HQ city

Alcoa

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Property Taxes: Primary revenue source for municipal operations including general fund, police, fire, and public services.
2. Electric Utility Revenue: Revenue from electricity distribution to 32,000+ customers in Blount County. TVA power distribution partnership enables competitive rates.
3. Water and Sewer Services: Water treatment and distribution services serving 10,700 residential customers plus commercial and industrial accounts.
4. Business Licenses and Permits: Revenue from business licenses, beer/liquor permits, building permits, electrical permits, and other development-related permits.
5. Hotel/Motel Taxes: Tax revenue from local hospitality industry supporting tourism-related city services.
6. Sanitation Services: Solid waste collection services with commercial rates and residential cart fees. Residential garbage in provided city carts.
7. Sales Tax Revenue: Sales tax distributions from state supporting general municipal operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels10 records

Core offering

The City of Alcoa is a municipal government providing essential public services to 12,000+ residents and businesses, including electric distribution (serving 32,000+ Blount County customers via TVA partnership), water and wastewater services (serving 10,700+ residential customers), sanitation and recycling, CALEA-accredited police protection, ISO-rated fire and emergency response, public works and infrastructure maintenance, and development services including planning, permits, and codes enforcement.

Product overview

The City of Alcoa's digital presence consists of a unified municipal government website powered by the CivicPlus CivicEngage platform, serving as the central portal for all city services and operations. The website provides access to the city's core utility services including electric distribution (serving 32,000+ customers), water and wastewater systems (serving 10,700+ residential customers), and sanitation/recycling services. Public safety is delivered through CALEA-accredited police and full-service fire departments. The Development Services department handles planning, codes enforcement, and permitting. Additional resident-facing digital services include online utility bill payment, the Notify Me alert subscription system, searchable meeting agendas and minutes, news announcements, event calendars, and various permit applications. The city operates with a council-manager form of government providing services to approximately 12,000 residents and an estimated 40,000 daily visitors.

Differentiator

Problem solved

Functional benefit

Products and services

• Electric Department Services Municipal electric utility service delivering TVA-powered electricity to over 32,000 Blount County customers, including residential and commercial accounts. Services include power distribution over 1,000+ miles of power lines, power outage reporting, electrical permits, tree trimming, and TVA Energy Right programs.
• Water and Wastewater Services Municipal water distribution and wastewater collection services operating through a $28 million state-of-the-art membrane filtration water treatment plant completed in 2007, producing 7+ MGD and serving approximately 10,700 residential customers plus industrial and commercial users.
• Sanitation and Recycling Services Solid waste collection and recycling services provided by the Sanitation Services Division, including residential bulky waste pickup and electronics recycling. Waste Connections handles recycling collection. Annual tonnage of 116,566 tons of garbage processed.
• Police Department Services CALEA-accredited law enforcement agency providing patrol, investigations, traffic enforcement, community policing, crime prevention, and municipal court services for the City of Alcoa.
• Fire Department Services ISO-rated fire suppression, emergency medical response, fire prevention, hazardous materials response, technical rescue, community risk reduction, and fire safety education services.
• Public Works and Engineering Services Engineering, street and stormwater maintenance, landfill services, water treatment support, and infrastructure management for the city, maintaining 100+ miles of streets, 36 miles of sidewalk, 122 miles of gravity sanitary sewer, and 52 miles of storm sewer.
• Development Services Planning, development coordination, building and codes enforcement, subdivision review, site plan approval, and stormwater management. Issues building permits, electrical permits, plumbing permits, mechanical permits, beer and liquor permits, and business licenses.
• Online Utility Bill Payment Electronic payment system for residential and commercial utility bills including electric service, allowing customers to pay online via credit card or bank draft through the Aristainfo portal.
• PowerPal Mobile Application Smartphone application for reporting power outages and managing electric utility accounts for Alcoa Electric Department customers.
• Notify Me Alert System Subscription-based notification system enabling residents to receive city news, alerts, traffic updates, bid postings, job openings, and meeting agendas via email or text message.

Quantifiable outcome

• 32,000+ electric customers served across Blount County
• +4 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

16 partnerships are on record, tiered minor, core and flagship.

• Smart Growth AmericaminorStrategic or Co-development Partner · 2 September 2015Technical assistance partnership - Smart Growth America team visited Alcoa September 1-2, 2015 to provide guidance on innovative zoning techniques and create vision for future growth.
• Tennessee Valley Authority (TVA)coreTechnology or IntegrationPower supply partnership - Alcoa Electric Department is one of 153 distributors of TVA power, enabling access to low-cost hydroelectric power and competitive electric rates for over 32,000 customers across Blount County.
• Clayton HomesflagshipStrategic or Co-development PartnerHeadquarters of Clayton Homes, Inc. is located in Alcoa, one of the major corporate presences in the city alongside other national companies.
• Smith and WessonflagshipStrategic or Co-development PartnerSmith and Wesson headquarters located in Alcoa, representing significant corporate presence and economic development for the community.
• ProNova SolutionsflagshipStrategic or Co-development PartnerProNova Solutions (partnership with Provision Healthcare) headquartered in Alcoa's Springbrook Farm development, specializing in proton therapy technology.
• Oak Ridge National LaboratorycoreStrategic or Co-development PartnerNearby research facility (ORNL) in close proximity to Alcoa, contributing to regional economic development and technology workforce.
• University of TennesseecoreStrategic or Co-development PartnerUT campus located nearby, providing educational partnership opportunities and workforce development for city residents.
• McGhee Tyson AirportcoreStrategic or Co-development PartnerMajor airport located within Alcoa city limits, including Amazon Hub for the Knoxville Metropolitan Region, providing economic development opportunities.
• American Public Works Association (APWA)coreStrategic or Co-development PartnerSupporting and active member of APWA - professional association for public works professionals providing best practices and networking.
• American Water Works Association (AWWA)coreStrategic or Co-development PartnerSupporting and active member of AWWA - professional association supporting water utility excellence and technical standards.
• Water Environment AssociationcoreStrategic or Co-development PartnerActive member of Water Environment Association supporting wastewater treatment professionals and environmental compliance.
• Blount CountycoreStrategic or Co-development PartnerJoint development efforts with Blount County, Maryville, and Knox County for technology-based research and development parks including Pellissippi Place and Springbrook Farm.
• City of MaryvillecoreStrategic or Co-development PartnerPartner city in joint development projects and regional planning initiatives including joint parks and recreation network.
• Blount County Chamber of CommercecoreStrategic or Co-development PartnerEconomic development partnership supporting business recruitment and regional growth initiatives.
• Keep Blount BeautifulminorStrategic or Co-development PartnerCommunity organization partner for stormwater management and environmental outreach programs under NPDES Phase II requirements.
• Amazon HubflagshipStrategic or Co-development PartnerAmazon Hub for the Knoxville Metropolitan Region located in Alcoa, representing significant e-commerce distribution presence.

Scale indicators16 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Clinton Utilities Board: Small Tennessee municipal utility providing electric, water, and wastewater services in Anderson County. Comparable in scale and municipal utility model, with similar customer-mix and TVA sourcing.
• City of Oak Ridge, Tennessee: Peer-sized Tennessee municipality with municipal electric, water, and public works services, also positioned near a major federal research facility (ORNL). Comparable operating model and population base with similar economic-development dynamics.
• Knoxville Utilities Board (KUB): Municipal utility providing electric, water, wastewater, and natural gas service to the broader Knoxville metro area. Compares directly on multi-utility municipal operations, customer scale, and TVA partnership, but at considerably larger scale.
• Lenoir City Utilities Board: Tennessee municipal utility providing electric, water, wastewater, and natural gas to customers in Loudon County, adjacent to Alcoa's service territory. Direct peer on municipal utility operations and TVA power distribution model.
• City of Maryville, Tennessee: Immediately adjacent municipality operating under the same council-manager structure with overlapping electric, water, sanitation, and public safety services. Direct peer for shared regional initiatives like Springbrook Farm and joint parks network; competes for the same commercial tax base in Blount County.

Broad incumbents

• Chattanooga EPB: Large municipal electric and telecom utility serving Chattanooga with TVA-sourced power and the country's first gigabit municipal fiber network. Relevant as a larger municipal utility peer with documented smart-grid and fiber-to-the-home capabilities.
• Memphis Light, Gas and Water (MLGW): Largest three-service municipal utility in the U.S., providing electric, gas, and water service to Memphis. Comparable on the multi-utility municipal model but operates at much larger scale and asset base.
• Nashville Electric Service (NES): Largest municipal electric utility in Tennessee, serving Nashville-Davidson County. Comparable on municipal electric distribution and TVA partnership, but at substantially larger scale and customer base.

Regional players

• Sevier County Utility District: Regional water and wastewater provider in neighboring Sevier County, East Tennessee. Comparable on municipal water/wastewater operations serving a seasonally heavy tourism base, though different governance structure.
• Fort Loudoun Electric Cooperative: Member-owned electric distribution cooperative serving parts of the same East Tennessee region as Alcoa Electric. Comparable on electric distribution operations and TVA partnership, but structured as a cooperative rather than a municipal department.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xcityofalcoa-tn.gov/twitter
• Facebookfacebook.com/cityofalcoa
• LinkedInlinkedin.com/company/city-of-alcoa
• Instagramcityofalcoa-tn.gov/instagram

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ALCOA, CITY OF (INC)