What flo-tech plumbing inc does

Flow-Tech Plumbing & Heating, Inc. is a privately held, locally owned residential and commercial home-services contractor headquartered at 208 E. Chicago Street, Columbia City, Indiana. Founded in 1991, the company employs more than 90 installers, plumbing and HVAC technicians, and office staff across six physical locations (Columbia City, Fort Wayne, Ligonier, Wabash, Warsaw, and Shipshewana), serving 13 counties in Northern Indiana. Its service portfolio spans plumbing (backflow prevention, drain cleaning, bathroom/kitchen plumbing, gas lines, sump pumps, water heaters, water treatment), heating (furnaces, boilers, geothermal, heat pumps), cooling (AC installation, repair, ductless mini-splits, ductwork), indoor air quality (air purifiers, humidifiers, dehumidifiers, UV cleaners, smart thermostats), and electrical services (appliance wiring, EV charger installation). As a Bryant Factory Authorized Dealer and 2026 Bryant Dealer of the Year, Flow-Tech sells and installs Bryant-branded HVAC equipment alongside third-party accessories from Navien, PHCC, Grohe, Ecobee, and Honeywell. Technicians are NATE-certified and the company offers 24/7 emergency dispatch.

The business operates a hybrid revenue model. Transactional revenue comes from one-time installation and repair services, supplemented by equipment and parts sales (notably Bryant HVAC systems and accessories). Recurring revenue is generated through tiered Service Maintenance Agreements (Silver at $199/year, Gold at $319/year, Ductless at $189/year) and a Flow-Tech Protection Plan membership at $14.95/month, which provide priority scheduling, inspection cadence, repair discounts, and loyalty credits. The company employs a direct-to-consumer go-to-market motion, reaching customers via its website (online scheduling), phone (260.201.2510), text-to-quote (877-309-5567), Google Business Profile (4.7/5 stars), and customer referrals; customer financing is offered through Wells Fargo and GoodLeap. Strategic alliances include the Elliott's Heating & Air partnership in Warsaw and a deepening Bryant vendor relationship. Revenue figures are not publicly disclosed, and the company is independently owned with no identified external institutional investors or acquisition history.

Name

flo-tech plumbing inc

Legal name

Flow-Tech Plumbing & Heating, INC

Website

https://flowtechpandh.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

51–100 employees

Short description

Flow-Tech Plumbing & Heating is a privately held Northern Indiana residential and commercial plumbing, HVAC, electrical, and indoor air quality services contractor operating across 13 counties from six locations, founded in 1991 with 90+ employees.

Ownership category

akta.pro rank

Product category

Plumbing and HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220)

akta.pro primary industry

Plumbing & Pipefitting Contracting (IMAFALAC)

akta.pro secondary industries

Water Heater/Boiler Flue, Venting & Chimney Liner Service (HSAOACAF), Expansion Tank, Circulator Pump & Zone Valve Service (HSAOACAG)

Keywords

• Residential plumbing services
• HVAC installation repair
• Indoor air quality
• Heating cooling services
• Plumbing maintenance plans

Headquarters

HQ city

Columbia City

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Service Maintenance Agreements: Monthly and annual subscription-based maintenance plans (Silver, Gold, Ductless, Protection Plan) providing recurring revenue through priority service, discounts, and scheduled inspections
2. Installation Services: One-time installation of HVAC systems, plumbing fixtures, water heaters, air purifiers, and other equipment
3. Repair Services: Diagnostic and repair services for plumbing, heating, cooling, and electrical systems with 24/7 emergency availability
4. Equipment and Parts Sales: Sales of Bryant heating and cooling products, thermostats, air purifiers, water heaters, and accessories

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Flow-Tech Plumbing & Heating provides residential and commercial plumbing, heating, cooling, electrical, and indoor air quality services across Northern Indiana. As a Bryant Factory Authorized Dealer, the company sells, installs, and services Bryant heating and cooling equipment, complemented by tiered subscription maintenance agreements (Silver, Gold, Ductless SMAs) and a monthly Protection Plan.

Product overview

Flow-Tech Plumbing & Heating is a service company offering a comprehensive portfolio of residential and commercial plumbing, heating, cooling, and indoor air quality services. Their service offerings are organized around five core areas: Plumbing Services (including backflow, drains, bathroom/kitchen plumbing, gas lines, pumps, water heaters, water treatment), Heating Services (furnaces, boilers, heat pumps, geothermal), Cooling Services (air conditioning, ductless mini-splits, ductwork), Indoor Air Quality Services (air purifiers, humidifiers, dehumidifiers, ionizers, UV cleaners, thermostats), and Electrical Services. They supplement their service portfolio with three maintenance program tiers (Silver, Gold, and Ductless SMAs) and a monthly Protection Plan. As a Bryant Factory Authorized Dealer, they sell and install Bryant-brand HVAC equipment including gas furnaces, air conditioners, heat pumps, and thermostats. Their accessory offerings include humidification and dehumidification equipment, air purification products (Bryant Evolution, iWave), smart thermostats (Ecobee, Honeywell), carbon monoxide detectors, surge protectors, and plumbing accessories including Navien tankless water heaters, PHCC sump pump systems, Grohe Sense leak detection, and whole-house water treatment systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Plumbing Services Comprehensive plumbing services for residential and commercial customers including backflow prevention, drain cleaning, bathroom and kitchen plumbing, gas line installation/repair, sump and sewage pumps, battery backups, water purifiers, water softeners, reverse osmosis systems, and burst pipe repair.
• Heating Services Heating system services including furnace installation, repair and maintenance, boiler services, air handler services, geothermal systems, heat pump installation/repair/maintenance, and 24/7 emergency heating repair.
• Cooling Services Air conditioning services including AC installation and replacement, emergency AC repair, scheduled maintenance, ductless mini-split systems, and ductwork services.
• Indoor Air Quality Services Indoor air quality solutions including whole-house air purifiers, humidifiers, dehumidifiers, ionizers, media and UV air cleaners, and thermostat installation and repair.
• Electrical Services Electrical services including appliance installation and wiring, and EV charger installation for residential and small commercial customers.
• Service Maintenance Agreements (SMA) Three-tiered subscription maintenance programs — Silver SMA ($199/year or $16.60/month), Gold SMA ($319/year or $26.60/month), and Ductless SMA ($189/year or $15.75/month) — providing priority scheduling, repair discounts, diagnostic fee savings, equipment discounts, and annual inspections.
• Flow-Tech Protection Plan Monthly membership at $14.95/month providing priority scheduling, a free annual HVAC service check, 20% off HVAC repairs, 10% off plumbing and electrical services, free maintenance inspections, and an annual $120 loyalty credit (up to $1,200).

Quantifiable outcome

• 100% satisfaction guarantee on all services
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• BryantcoreChannel Partner/ Reseller/ DistributorFlow-Tech is a Bryant Factory Authorized Dealer, meeting the highest standards of services for Bryant heating and cooling products. They offer Bryant gas furnaces, air conditioners, heat pumps, thermostats and controls as part of their product lineup.
• Elliott's Heating & AircoreStrategic or Co-development PartnerFlow-Tech and Elliott's are collaborating in Warsaw, IN to offer an elevated level of expertise and care. Flow-Tech is expanding Elliott's services by introducing plumbing solutions at the Warsaw office, strengthening their commitment to quality and customer satisfaction.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• One Hour Heating & Air Conditioning: Authority Brands HVAC franchise providing residential heating, cooling, and indoor air quality services. Directly comparable to Flow-Tech's HVAC service line and similar in customer experience emphasis (punctual, on-time guarantee).
• Mr. Rooter Plumbing: Neighborly-owned national residential and commercial plumbing franchise offering installation, repair, and drain cleaning services. Directly comparable to Flow-Tech's plumbing service line in customer mix and service model.
• Benjamin Franklin Plumbing: Authority Brands national plumbing franchise focused on residential plumbing repair, replacement, and maintenance. Comparable to Flow-Tech's residential plumbing service line, including subscription-style maintenance relationships.
• Service Experts: American Residential Services (ARS) subsidiary providing residential HVAC, plumbing, and electrical services across North America. Overlaps with Flow-Tech across all five core service categories and offers a similar subscription-style maintenance offering.

Regional players

• W.F. Hann & Sons: Family-owned HVAC, plumbing, and electrical service company based in Cincinnati/Northern Kentucky, serving the broader Midwest. Closely comparable regional, multi-service residential model with similar brand-led positioning.
• Dauenhauer Plumbing: Louisville, Kentucky-based residential and commercial plumbing service company with a similar owner-operated, multi-trade heritage and long operating history. Comparable in customer mix (homeowners and light commercial) and service scope.

Broad incumbents

• ARS / Rescue Rooter: American Residential Services operates a portfolio of residential HVAC, plumbing, and electrical brands nationwide. Direct overlap with Flow-Tech's service categories but at much larger scale and broader geographic footprint.
• Roto-Rooter: National plumbing, drain cleaning, and water damage service brand operating at far greater scale than Flow-Tech. Comparable service categories (plumbing and drain) but a much larger, multi-region incumbent.

Others

• Trane Comfort Specialists: Trane's independent dealer network offers HVAC installation and service using a manufacturer-led model that is structurally analogous to Flow-Tech's Bryant Factory Authorized Dealer relationship. Comparable dealer economics and go-to-market approach.
• Carrier Factory Authorized Dealers: Carrier's nationwide authorized dealer network sells and services Carrier HVAC equipment — same factory-authorized dealer economics and award-program structure that Flow-Tech uses with Bryant. Comparable dealer business model rather than a direct competitor in the same market.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/flow-tech-plumbing-heating-inc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about flo-tech plumbing inc