Reliable IT Systems Company
Reliable IT Systems Company is a Houston-based MSP founded in 2011 that delivers managed IT, managed security, vCTO/vCISO advisory, and AI integration services — leveraging partner ecosystems — to small and mid-cap organizations across healthcare, finance, oil and gas, media, and HPC verticals in North America.
- Company typePrivate
- Founded2011
- HeadquartersHouston, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Reliable IT Systems Company does
Reliable IT Systems Company is a privately held IT solutions and managed services provider founded in 2011 and headquartered in Houston, Texas. The company delivers an integrated portfolio covering managed IT services (24x7 service desk, NOC, and SOC teams), managed security, virtual CISO/vCTO advisory, project services (migrations, implementations), and resale of hardware, software, cloud, and telecommunications solutions. Its technology stack is built on partner ecosystems rather than proprietary platforms, leveraging Microsoft 365, Google Workspace, AWS, Microsoft Azure, SentinelOne, Huntress, ThreatLocker, Kaseya 365, Acronis, Veeam, Dell, HPE, EMC, and Lenovo to deliver endpoint security, backup and recovery, identity protection, network/WAN security, and cloud architectures.
The business operates a four-step managed services methodology (Assess & Remediate, Document, Secure, Support) and packages AI-enabled offerings — including business process automation, predictive analytics, and custom AI agents — alongside compliance expertise for HIPAA, SOC 2, GDPR, and PCI-DSS. Revenue is generated through a mix of monthly fixed-fee managed service subscriptions, project-based professional services, hardware and software resale (including telecom brokering), and retainer-style vCTO/vCISO engagements, with pricing delivered via consultative quotes rather than published rate cards.
The company targets small to mid-cap organizations seeking enterprise-class IT capabilities without full in-house teams, with stated vertical depth in medical, financial, oil and gas, broadcast media, high-performance computing, and (per the solutions page) legal and retail. Customers are served across more than a dozen US states, Canada, and several other countries through a direct, consultative sales motion anchored on free consultations, phone outreach, Calendly scheduling, and a website contact form that segments leads by business size.
Reliable IT Systems Company firmographics
Firmographics- Name
- Reliable IT Systems Company
- Legal name
- Reliable IT Systems Company
- Website
- https://reliableitsys.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Reliable IT Systems Company is a Houston-based MSP founded in 2011 that delivers managed IT, managed security, vCTO/vCISO advisory, and AI integration services — leveraging partner ecosystems — to small and mid-cap organizations across healthcare, finance, oil and gas, media, and HPC verticals in North America.
- Ownership category
- akta.pro rank
Reliable IT Systems Company industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)
Keywords
Where Reliable IT Systems Company is headquartered
LocationHeadquarters
- HQ city
- Houston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Reliable IT Systems Company business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Complete managed IT services with 24x7 service desk, NOC, and SOC teams delivered for a low fixed fee. Includes ongoing monitoring, compliance expertise, and proactive management.
- IT Project Services: One-time project services including system migrations, new location setups, platform migrations, implementations, installations, configurations, and automations.
- Hardware Sales: Enterprise-class hardware solutions including data storage arrays, network equipment, servers, desktops, and laptops from brands such as Dell, HPE, EMC, Pac Storage, Quantum, Netgear, and Lenovo.
- Software Licensing and Solutions: Software licensing including Microsoft 365, Google Workspace, Proton Mail, security software (SentinelOne, Huntress, ThreatLocker), backup and recovery solutions (Acronis, Axcient, Veeam, Carbonite, OpenText), and business management tools.
- Telecommunications Brokering: Broker and resell telecommunications services including internet bandwidth, voice solutions, mobile plans, and data center services from major providers.
- Cloud Services: Cloud solutions including hyperscale public clouds, secure private clouds, virtual environments, cloud-based productivity and security software, and cloud-based WAN services.
- vCISO Services: Virtual Chief Information Security Officer services providing cybersecurity leadership, compliance guidance, policy development, risk assessments, and proactive risk management.
- vCTO Services: Virtual Chief Technology Officer services providing strategic IT leadership, technology governance, platform selection, vendor evaluation, and technology roadmap development.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services at low fixed fee |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Reliable IT Systems Company product offering
Product offeringCore offering
Reliable IT Systems Company delivers managed IT services, managed security, vCTO/vCISO virtual executive services, and turn-key IT project services for small and mid-cap organizations. The firm also resells and implements software, hardware, cloud (AWS/Azure), telecom, and AI solutions through a four-step managed process (Assess & Remediate, Document, Secure, Support) with 24x7 service desk, NOC, and SOC coverage.
Product overview
Reliable IT Systems Company provides comprehensive IT solutions as a managed services provider offering both service-based offerings and technology solutions resale. The portfolio includes Managed IT Services (24x7 service desk, NOC, SOC), vCTO and vCISO virtual executive services, AI Services (business process automation, predictive analytics, custom AI agents), and managed security. Solutions span five technology categories: Software (productivity suites like Microsoft 365 and Google Workspace, security tools including SentinelOne/Huntress/ThreatLocker, backup platforms Acronis/Veeam/Carbonite/OpenText), Hardware (enterprise infrastructure from Dell/HPE/Lenovo), Cloud (AWS/Azure public/private/hybrid), Telecom (bandwidth, VOIP, mobile, data center), and Industry Applications (medical, financial, oil & gas, HPC, broadcast media). The company operates a four-step managed services process (Assess & Remediate, Document, Secure, Support) delivering 150-250% ROI, with security services providing 200%+ ROI through 24x7 SOC monitoring.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Proactive IT management with a four-step process (Assess & Remediate, Document, Secure, Support), 24x7 service desk and NOC monitoring, compliance expertise (HIPAA, SOC 2, GDPR), and Microsoft licensing management for small and mid-cap organizations.
- Managed Security Proactive security management across endpoint, network, email, and identity layers with 24/7 SOC monitoring, vulnerability assessments, penetration testing, and dark web monitoring.
- vCTO Services Virtual Chief Technology Officer services providing strategic IT leadership, technology governance, policies and procedures, technology roadmaps, platform selection, and vendor evaluation.
- vCISO Services Virtual Chief Information Security Officer services including security policy development, risk assessments, compliance management (HIPAA, SOC 2, GDPR), and strategic security roadmap planning.
- Project Services One-time IT project services including system migrations, new location setups, platform migrations, implementations, installations, configurations, and automations.
- AI Services AI solutions including business process automation, workflow optimization, predictive analytics, and custom AI tools and agents for decision-making and productivity.
- Managed IT Security Enterprise-grade managed security offering 24x7 NOC/SOC monitoring, proactive threat prevention, compliance guidance, and tailored security operations for organizations.
- Security Projects & Audits Security audits including penetration testing, network vulnerability scans, dark web monitoring, and tailored security projects for compliance and protection.
- Software Solutions Reselling and licensing of software including Microsoft 365, Google Workspace, Proton Mail, SentinelOne, Huntress, ThreatLocker, Acronis, Axcient, Veeam, Carbonite, and OpenText for productivity, security, and backup.
- Hardware Solutions Enterprise hardware from Dell, HPE, EMC, Pac Storage, Quantum, Netgear, and Lenovo including data storage arrays, servers, network equipment, desktops, and laptops.
- Cloud Solutions Cloud solutions including AWS and Microsoft Azure hyperscale public clouds, secure private clouds, virtual environments, and architecture guidance and migration support.
- Telecom Broker Services Telecommunications broker services including internet bandwidth, voice (VOIP), mobile plans, and data center connectivity resold from multiple carriers.
- Industry-Specific Solutions Industry-specific IT solutions tailored for medical, financial, oil and gas, broadcast media, legal, retail, and high-performance computing (HPC) environments.
Quantifiable outcome
- 150-250% ROI for managed IT services through productivity gains and risk reduction
- +1 more outcomes
Companies that use Reliable IT Systems Company
Customer profileSegments7 records
Ideal customer profiles6 records
Reliable IT Systems Company technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability4 records
Feature4 records
Reliable IT Systems Company partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft 365 licensing and productivity solutions partner. Microsoft licensing expertise and migrations services. Enterprise productivity and collaboration tools.
- Google WorkspacecoreGoogle Workspace cloud productivity solutions provider. Cloud-based productivity and collaboration tools.
- SentinelOnecoreEndpoint detection and response (EDR) security solutions partner. Advanced cybersecurity protection against evolving threats.
- HuntresscoreManaged detection and response (MDR) security partner. Cybersecurity protection and threat detection services.
- ThreatLockercoreApplication control and zero-trust security solutions partner. Advanced endpoint protection and application whitelisting.
- AcroniscoreBackup and recovery solutions provider. Data protection and business continuity services.
- VeeamcoreBackup and recovery solutions provider. Enterprise data protection and availability solutions.
- AWS (Amazon Web Services)coreAmazon Web Services cloud platform partner. Hyperscale public cloud services and solutions.
- Microsoft AzurecoreMicrosoft Azure cloud platform partner. Cloud computing services including public, private, and hybrid cloud solutions.
- Dell TechnologiescoreEnterprise hardware solutions including servers, storage, and networking equipment.
- HPE (Hewlett Packard Enterprise)coreEnterprise hardware solutions including servers, storage arrays, and networking equipment.
- EMCcoreEnterprise data storage solutions and infrastructure hardware provider.
- LenovocoreHardware solutions including desktops, laptops, and servers for end-user productivity.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Reliable IT Systems Company competitors and assessment
Company assessmentDirect peers
- CyberDefenses: Managed security services provider (MSSP) with SOC, vCISO, and compliance expertise serving regulated mid-market clients. Direct overlap on the managed-security and vCISO service lines.
- Computex Technology Solutions: Managed IT services, cybersecurity, and IT infrastructure provider serving mid-market and enterprise clients with 24x7 monitoring and virtual CIO services. Comparable managed-IT-plus-resale model.
- BlueAlly: Managed services, cybersecurity, and IT infrastructure provider for mid-market organizations, delivering managed IT, security operations, and cloud services. Comparable service portfolio and target customer profile.
- Dataprise: Mid-market and enterprise managed IT services and cybersecurity provider offering 24x7 service desk, NOC, SOC, and vCIO/vCISO-style services. Closely comparable business model and customer profile to Reliable IT Systems Company.
- Ntiva: Managed IT, cybersecurity, and cloud services provider serving SMB and mid-market clients across multiple US regions, with vCIO/vCISO offerings. Directly comparable on service mix, customer segment, and 24x7 support positioning.
Broad incumbents
- CDW: Large-scale IT solutions reseller and managed services provider covering hardware, software, cloud, and security across SMB through enterprise. Comparable on hardware/software resale mix, though at vastly larger scale.
- Insight Enterprises: Global IT solutions and services provider spanning hardware/software resale, cloud, and managed services. Comparable across the technology-solutions resale and managed services mix, though at significantly larger scale.
- Pax8: Cloud distribution and marketplace for MSPs, aggregating software licensing (security, productivity, backup) that smaller MSPs resell. Direct adjacency to Reliable IT Systems Company's software licensing and cloud resale lines.
- ConnectWise: Large platform vendor providing PSA, RMM, cybersecurity, and business management tools to thousands of MSPs. Defines the operational backbone for the SMB/MSP segment Reliable IT Systems Company operates in.
- Kaseya: Major platform vendor serving the SMB MSP market with RMM, security, and backup tooling (including Kaseya 365, which Reliable IT Systems Company uses). Sets the platform standards smaller MSPs operate on.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Reliable IT Systems Company social profiles
Digital presenceReliable IT Systems Company compliance and trust
Trust signalCompliance4 records
Reliable IT Systems Company financial estimates
Financial estimateRevenue estimate
Valuation estimate
Reliable IT Systems Company leadership team
Management profileNumber of profiles
Profiles1 record
Reliable IT Systems Company funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Reliable IT Systems Company M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Reliable IT Systems Company
What does Reliable IT Systems Company do?
Reliable IT Systems Company delivers managed IT services, managed security, vCTO/vCISO virtual executive services, and turn-key IT project services for small and mid-cap organizations. The firm also resells and implements software, hardware, cloud (AWS/Azure), telecom, and AI solutions through a four-step managed process (Assess & Remediate, Document, Secure, Support) with 24x7 service desk, NOC, and SOC coverage.
Is Reliable IT Systems Company a public or private company?
Reliable IT Systems Company is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Reliable IT Systems Company founded?
Reliable IT Systems Company was founded in 2011. It employs 1 to 10 people.
Where is Reliable IT Systems Company based?
Reliable IT Systems Company is headquartered in Houston, United States, in the North America region.
How does Reliable IT Systems Company make money?
Eight revenue lines are on record. Managed IT Services are the primary driver. The others are IT Project Services, hardware Sales, software Licensing and Solutions, telecommunications Brokering, cloud Services, vCISO Services and vCTO Services.
Who are Reliable IT Systems Company's main competitors?
Direct peers on record are CyberDefenses, Computex Technology Solutions, BlueAlly, Dataprise and Ntiva. Broad incumbents are CDW, Insight Enterprises, Pax8, ConnectWise and Kaseya.
Does Reliable IT Systems Company have an API?
No public API is recorded for Reliable IT Systems Company.
What industry is Reliable IT Systems Company in?
Reliable IT Systems Company's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAJAB, ITIL/ITSM Process Consulting & Implementation. Its NAICS code is 541513 and its SIC code is 7370.