Set Up System Sp. z o.o.

What Set Up System Sp. z o.o. does

Set Up System Sp. z o.o. is a privately held Polish limited liability company founded on July 1, 1996 by Julian Stępniak and headquartered in Warsaw. Operating with 1–10 employees, the firm positions itself as a multi-vendor IT services integrator serving enterprises and mid-market clients across nearly all industries — including law firms, accounting firms, manufacturing, retail, education, real estate management, and creative studios. The value proposition centers on consolidating fragmented IT needs (infrastructure, security, data protection, communications, physical security, printing, and electrical works) behind a single point of contact so clients can remain focused on their core operations.

The company's product surface spans 14 documented service lines: IT outsourcing (helpdesk I/II/III, 24/7 infrastructure management, remote-work support), cybersecurity (Palo Alto, Stormshield, Safetica, ESET) with dedicated incident response, data protection and GDPR compliance (Commvault, Acronis), backup and disaster recovery, colocation and cloud backup, data center and hyperconvergence (Fujitsu PRIMERGY/ETERNUS, Nutanix, VMware vSAN, Microsoft Azure Stack HCI, PRIMEFLEX HCI), video conferencing rooms (Logitech Rally, Lenovo ThinkSmart, Poly, Microsoft Teams Rooms, Zoom, Google Meet), CCTV monitoring (BCS, Dahua, Hikvision, Axis), access control (Roger, Satel), print management (Konica Minolta, HP, Ricoh, OKI), Sage Symfonia ERP services, electrical installations with UPS/generator backup (Legrand, APC, Vertiv, Fogo), and computer network design/build (Molex, Emiter, Techly). Delivery is implemented via certified-channel expertise for 30+ vendor partners rather than proprietary technology.

The business model blends managed-services contracts (recurring revenue from IT outsourcing, data protection, and managed infrastructure) with project-based hardware resale and integration fees (data center buildouts, video conferencing deployments, electrical works). Pricing is uniformly quote-based with no public rate cards; free estimates (bezpłatną wycenę) are offered through website forms, email, and phone. GTM combines direct enterprise field sales, inside sales through website/digital channels, co-marketed partner events, and a Warsaw Logitech showroom for video conferencing prospects. Long-tail customers and lifecycle retention are supported via multi-year contracts and ongoing service agreements, though only one public reference customer (Mazowiecki Zarząd Nieruchomości) is documented.

Name

Set Up System Sp. z o.o.

Legal name

Set Up System Sp. z o.o.

Website

https://setup.com.pl

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1–10 employees

Short description

Set Up System is a Warsaw-based Polish IT services integrator founded in 1996 by Julian Stępniak, delivering outsourcing, cybersecurity, data protection, data center, video conferencing, and electrical installation services to enterprise and mid-market clients across Poland via a 30+ vendor partner network.

Ownership category

akta.pro rank

Product category

IT Services and Infrastructure Integration

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

akta.pro secondary industries

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO)

Keywords

• IT outsourcing services
• Cybersecurity solutions
• Data protection services
• IT infrastructure integration
• Managed IT services

Headquarters

HQ city

Warsaw

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. IT Outsourcing Services: Full or partial outsourcing of client's IT department operations, including hardware deployment, maintenance, helpdesk support (I, II, III line), remote work support, and 24/7 infrastructure availability management. Revenue generated through recurring service contracts.
2. Print Management: Sale, rental, and leasing of photocopiers and printers. Customers can rent for short-term events or long-term leases. Service includes device, maintenance, consumables, and per-page billing. Also includes print security solutions with access control.
3. IT Infrastructure Sales and Deployment: Sale and deployment of IT hardware including servers, storage, networking equipment, data center infrastructure, UPS systems, access control systems, and CCTV systems from vendor partners (Fujitsu, Palo Alto, Nutanix, Lenovo, etc.). Revenue is generated through product sales and project-based implementation fees.
4. Data Protection and Backup Services: Colocation, cloud backup, and disaster recovery services. Includes data migration to cloud, additional backup copies in external locations, and RODO/GDPR compliance administration. Revenue from ongoing service subscriptions.
5. Video Conferencing Solutions: Design, installation, and configuration of conference rooms with video conferencing equipment, acoustics optimization, AV systems, and ongoing servicing. Partners with Logitech, Lenovo ThinkSmart, Poly, and integrates with Microsoft Teams, Zoom, and Google Meet platforms.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Set Up System is a Polish IT services company that provides comprehensive IT outsourcing, cybersecurity, data protection, backup and disaster recovery, IT infrastructure (data centers, hyperconvergence, cloud), video conferencing room design, CCTV monitoring, access control, print management, ERP support, electrical installations, and computer network design and implementation. The company acts as a value-added reseller and integrator for 30+ technology vendors, offering end-to-end IT solutions and 24/7 infrastructure management to enterprise clients across Poland.

Product overview

Set Up System Sp. z o.o. is a Polish IT services company with over 25 years of experience offering a comprehensive portfolio of IT services rather than a single unified product. The company's offerings are organized around core service categories: IT Outsourcing (helpdesk, infrastructure management), IT Security and Cybersecurity (Palo Alto, Stormshield, Safetica, ESET), Data Protection (Commvault, Acronis, Xopero), Backup and Data Recovery, Colocation and Cloud Backup (Box, Netia), Data Centers (Fujitsu, ETERNUS, Vertiv, SUSE), Hyperconvergence and Cloud (Nutanix, VMware VSAN, Azure Stack HCI), Video Conferencing Rooms (Logitech Rally Bar/System, Microsoft Teams Rooms, Zoom, Google Meet, Poly, Lenovo ThinkSmart), CCTV Monitoring (BCS, Dahua, Hikvision, Axis), Access Control (Roger, Satel), Print Management (Konica Minolta, HP, Ricoh, OKI), Sage Symfonia ERP services, Electrical Installations (Legrand, APC, Vertiv, Fogo), and Computer Networks (Molex, Emiter, Techly). The company operates as a value-added reseller and service integrator, combining its own service delivery with technology partnerships to provide end-to-end IT solutions for clients across various industries.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Outsourcing
• IT Security
• Cybersecurity
• Data Protection
• Backup and Data Recovery
• Colocation and Cloud Backup
• Data Centers
• Hyperconvergence and Cloud
• Logitech Video Conferencing Rooms
• Video Conferencing Rooms
• CCTV Monitoring
• Access Control
• Print Management
• Sage Symfonia
• Electrical Installations
• Computer Networks

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration42 records

Partnerships

31 partnerships are on record, tiered core, major and standard.

• FujitsucoreTechnology or IntegrationA key technology partner for servers, storage systems (ETERNUS), PRIMERGY platforms, hyperconvergence (PRIMEFLEX HCI), and data center infrastructure. Fujitsu's Tofu network technology and HPC systems (PRIMEHPC FX1000, FX700) are also referenced. The company co-organizes IT conferences with Fujitsu and ALSO.
• Palo Alto NetworkscoreTechnology or IntegrationProvides Global Protect VPN/firewall solutions for securing mobile users and remote work. Palo Alto Networks products are featured on the IT security and cybersecurity service pages as a primary security partner.
• NutanixcoreTechnology or IntegrationKey partner for hyperconvergence and cloud infrastructure solutions. Nutanix HCI platform featured on dedicated hyperconvergence page and IT outsourcing supplier section.
• LogitechcoreTechnology or IntegrationProvides video conferencing solutions for small, medium, and large conference rooms. Product range includes Rally cameras, Rally Bar, Rally System, Tap controllers, and Sync management app. The company operates a Warsaw Logitech showroom for client demonstrations and offers equipment rental.
• CommvaultmajorTechnology or IntegrationPartner for backup and data recovery solutions. Featured on backup, data protection, and colocation pages. Commvault is used for disaster recovery, data archiving, and RODO/GDPR compliance.
• AcronismajorTechnology or IntegrationPartner for backup and data protection solutions. Featured on backup services and colocation pages. Also mentioned on the IT outsourcing page as a security vendor.
• SafeticamajorTechnology or IntegrationDLP (Data Loss Prevention) solution provider. Featured on cybersecurity and IT security pages. Safetica is presented as an easy-to-deploy, intuitive, and affordable alternative to complex DLP systems, available with perpetual licenses.
• HP Inc.majorChannel Partner/ Reseller/ DistributorHP Inc. is listed as a partner on the main partners page. Products include printers and personal computers for sale and lease through Set Up System.
• Konica MinoltamajorChannel Partner/ Reseller/ DistributorListed as a partner on the main partners page. Konica Minolta provides multifunction printing and imaging solutions through the company's print management services.
• LenovomajorTechnology or IntegrationPartner for ThinkSmart video conferencing devices and broader hardware solutions. Lenovo products are featured on video conferencing and general partners pages.
• VMwaremajorTechnology or IntegrationPartner for VMware vSAN hyperconvergence solutions. Listed on the hyperconvergence page alongside Nutanix and Microsoft Azure Stack HCI.
• MicrosoftmajorTechnology or IntegrationMicrosoft Azure Stack HCI is offered as a hyperconvergence option. Microsoft Teams Rooms platform is used in video conferencing solutions. Azure and Microsoft 365 security integration is referenced.
• RicohstandardChannel Partner/ Reseller/ DistributorListed as a partner on the main partners page. Ricoh provides multifunction printers and production printing equipment.
• OKIstandardChannel Partner/ Reseller/ DistributorListed as a partner on the main partners page. OKI provides specialized printing solutions.
• SUSEstandardTechnology or IntegrationPartner for enterprise Linux and open-source infrastructure solutions, featured on the data center page.
• VertivstandardTechnology or IntegrationPartner for data center infrastructure including power and cooling solutions. Featured on data center and electrical installation pages.
• ESETstandardTechnology or IntegrationPartner for antivirus and endpoint security solutions, featured on the IT security page.
• XoperostandardTechnology or IntegrationPartner for backup and data recovery solutions, featured alongside Acronis and Commvault on backup services pages.
• ALSOcoreStrategic or Co-development PartnerALSO is a strategic distribution and technology partner. The company co-organizes IT conferences with Fujitsu and ALSO, with ALSO's event page describing their joint conference activities. ALSO also appears as a partner on the Fujitsu conference page.
• BCS (CCTV)standardChannel Partner/ Reseller/ DistributorPartner for CCTV surveillance camera systems, featured on the monitoring CCTV page alongside Dahua, Hikvision, and Axis.
• Dahua TechnologystandardChannel Partner/ Reseller/ DistributorPartner for CCTV surveillance cameras and video management systems, featured alongside BCS, Hikvision, and Axis on the monitoring page.
• HikvisionstandardChannel Partner/ Reseller/ DistributorPartner for CCTV and video surveillance solutions, featured alongside BCS, Dahua, and Axis on the monitoring page.
• Axis CommunicationsstandardChannel Partner/ Reseller/ DistributorPartner for network cameras and video surveillance solutions, featured alongside BCS, Dahua, and Hikvision on the CCTV monitoring page.
• LegrandstandardChannel Partner/ Reseller/ DistributorPartner for electrical installation solutions including UPS and power distribution systems, featured on the electrical installations page.
• APC (Schneider Electric)standardChannel Partner/ Reseller/ DistributorPartner for UPS and power protection solutions, featured on the electrical installations page alongside Legrand and Vertiv.
• StormshieldstandardTechnology or IntegrationPartner for IT security and firewall solutions, featured alongside Palo Alto Networks, Safetica, and ESET on the IT security page.
• NetiastandardChannel Partner/ Reseller/ DistributorPartner for telecommunications and connectivity services, featured on the colocation and cloud backup page.
• MolexstandardChannel Partner/ Reseller/ DistributorPartner for network cabling and infrastructure solutions, featured on the computer networks page alongside Emiter and Techly.
• Poly (Plantronics)standardTechnology or IntegrationPartner for video conferencing audio and video equipment, featured alongside Logitech, Lenovo ThinkSmart, Microsoft Teams, Zoom, and Google Meet.
• Roger (access control)standardChannel Partner/ Reseller/ DistributorPartner for access control systems, featured on the access control page alongside Satel and Fujitsu.
• SatelstandardChannel Partner/ Reseller/ DistributorPartner for security and access control systems, featured alongside Roger on the access control page.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Westcon-Comstor: Global value-added distributor specializing in security, networking, and data center technologies. Comparable as a multi-vendor channel partner/integrator with similar vendor partnership model to Set Up System.
• AB S.A. Largest Polish IT distributor and value-added reseller offering similar vendor partnership and integration services. Comparable as a Polish-headquartered IT distribution/integration business serving enterprise and SMB customers across multiple verticals.
• ALSO Group: Pan-European IT distribution and services company that is itself a strategic partner of Set Up System. Comparable as a value-added distributor integrating multi-vendor technology solutions into customer IT environments.
• Atman (ATM S.A.): Polish data center operator and colocation/cloud provider directly comparable to Set Up System's colocation and cloud backup service line. Comparable as a Poland-based infrastructure services competitor for data center and managed hosting customers.
• Comp S.A. Polish IT integrator and managed services provider focused on enterprise infrastructure, data center, security, and outsourcing. Directly comparable as a Polish IT systems integrator and managed services competitor.

Broad incumbents

• Comarch: Major Polish-headquartered IT solutions provider offering IT infrastructure, cloud, cybersecurity, and ERP services. A broader incumbent competing for similar mid-market and enterprise IT services engagements in Poland.
• Sygnity: Polish IT services and software company serving enterprise and public sector customers with infrastructure and outsourcing services. Broader Polish incumbent competing for similar enterprise IT outsourcing contracts.
• Kyndryl: Global IT infrastructure services provider spun out of IBM, specializing in managed IT infrastructure services. Comparable for IT outsourcing and infrastructure management deals at larger enterprise customers in Poland.
• Asseco Poland: Largest Polish IT software and services company with broad enterprise IT outsourcing, infrastructure, and cybersecurity capabilities. A much larger Polish incumbent that competes for similar enterprise IT services contracts.
• NTT Data: Global IT services and infrastructure provider with a Polish presence. Broader incumbent competing for enterprise IT outsourcing, data center, and managed services engagements in Central Europe.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/SetUp2022222
• Facebookfacebook.com/setupsystem
• LinkedInlinkedin.com/company/setupsystem

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Set Up System Sp. z o.o.