SCTi

What SCTi does

SCTi is a privately held, independent telecommunications and security systems integrator headquartered in Pflugerville, Texas, operating continuously in the central Texas market since 1987. The company delivers four integrated service lines: cloud-based voice communications through the Persona Connect platform installed under a Stratihost partnership; structured low-voltage cabling design, installation, and support for network infrastructure; access control systems via Brivo; and surveillance systems via Alibi, including mobile monitoring through Alibi Vigilant Mobile. It also maintains legacy Avaya phone system support for existing customers and integrates door-control hardware (Algo 8028) with the phone system. Technology is delivered through third-party platform partnerships rather than proprietary development, positioning SCTi as a regional installation and service layer over vendor stacks.

The company operates a sales-led, direct-to-customer model with quote-based pricing and no public rate cards, acquiring customers through website contact forms, phone outreach, and referrals supported by published testimonials. Documented customer relationships span healthcare (Heart of Texas Healthcare System), energy and utilities (Texas Electric Cooperatives), and commercial services (Christianson Air Conditioning and Plumbing), with some tenures exceeding 20 years — evidence of strong switching costs within the installed base. The go-to-market is geographically constrained to central Texas, with service reach extending up to two hours from headquarters.

SCTi holds Texas Security Contractor License B10474201, authorizing its security installation work. There is no evidence of outside investment, parent company affiliation, M&A activity, or public offering; the firm is operated as an independent regional integrator. Revenue, headcount, and ownership details are not publicly disclosed, and the company has not signaled scaled expansion, funding, or technology investment beyond incremental product surface additions through its existing vendor partnerships.

Name

SCTi

Legal name

SCTi

Website

https://scti-telecom.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

SCTi is a privately held, independent telecom and security systems integrator based in Pflugerville, Texas, serving central Texas businesses since 1987 with cloud phone installations (Persona Connect/Stratihost), low-voltage cabling, and integrated access control and surveillance (Brivo, Alibi).

Ownership category

akta.pro rank

Headquarters

HQ city

Pflugerville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Voice Services: Installation and support of cloud phone systems (Stratihost/Persona Connect) including hosted PBX, desk phones, desktop/mobile apps, and Microsoft Teams integration. Revenue generated from installation services and ongoing service/support.
2. Data/Cabling Services: Design, installation, and support of low-voltage cabling systems for network infrastructure. Includes new installations, expansions, upgrades, and rework of existing systems.
3. Security Systems: Installation and monitoring of integrated access control and surveillance systems. Includes camera systems (Alibi), access control (Brivo), and mobile monitoring apps (Alibi Vigilant Mobile).
4. Legacy Support: Support and maintenance of legacy phone systems including Avaya installations for existing customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

SCTi is a telecommunications and low-voltage systems integrator serving central Texas since 1987. The company designs, installs, and supports cloud-based phone systems (Persona Connect via Stratihost), structured low-voltage cabling for network infrastructure, and integrated electronic security systems (access control via Brivo and surveillance via Alibi). Services span new installations, expansions, upgrades, legacy system support (Avaya), and ongoing maintenance for commercial, healthcare, utility, and campus clients.

Product overview

SCTi is a telecommunications and security systems integrator serving central Texas since 1987. The company offers three core service pillars: Voice (cloud phone solutions via Persona Connect powered by Stratihost), Data (structured low-voltage cabling systems), and Security (integrated access control and surveillance through Alibi and Brivo partnerships). The product portfolio centers on Persona Connect as the flagship cloud phone platform, supported by Stratihost's hosted infrastructure, complemented by physical security solutions including access control and camera systems from third-party partners.

Differentiator

Problem solved

Functional benefit

Products and services

• Persona Connect Cloud Phone System Modern cloud-based phone system installed and supported by SCTi, delivered through its partnership with Stratihost. Enables teams to make and receive calls from desk phones, desktop apps, or mobile apps, with Microsoft Teams integration, built for reliability and flexibility for businesses operating in-office or remote.
• Voice Services Installation and ongoing support of cloud-hosted phone systems (Stratihost/Persona Connect) including hosted PBX, desk phones, desktop/mobile apps, and Microsoft Teams integration. Includes legacy Avaya phone system support for existing customers.
• Structured Cabling / Data Services Design, installation, expansion, upgrade, and rework of low-voltage cabling systems that form the backbone of network infrastructure. Covers clean installs, takeovers of existing wiring, and prep for future networking needs for businesses and facilities.
• Integrated Access Control Systems Design and installation of access control solutions ranging from simple key fob systems to fully integrated access networks for single sites or complex multi-building facilities. Delivered through partnership with Brivo, including wiring, installation, and setup, with phone integration into door control via Algo 8028 devices.
• Surveillance Systems Advanced camera systems and surveillance solutions delivered through partnership with Alibi, including the Alibi Vigilant Mobile app for remote monitoring, live feed review, and access control from any device, anywhere.

Quantifiable outcome

• 20+ year customer relationships demonstrating sustained value delivery
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Three partnerships are on record, tiered core.

• StratihostcoreTechnology or IntegrationSCTi is a trusted installer for Stratihost, delivering their cloud phone systems. SCTi installs and supports Stratihost's hosted phone service including Persona Connect cloud-based phone solutions.
• AlibicoreTechnology or IntegrationSCTi partners with Alibi for advanced surveillance systems. Alibi Vigilant Mobile enables customers to monitor live feeds, review footage, and control access from any device.
• BrivocoreTechnology or IntegrationSCTi partners with Brivo for modern access control solutions. Brivo provides smart, scalable security solutions for businesses, campuses, and facilities of all sizes.

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Allied Universal Technology Services: Technology services division of Allied Universal providing integrated security, cabling, and communications solutions to commercial customers — directly comparable delivery model to SCTi.
• Convergint Technologies: Largest pure-play security and low-voltage systems integrator in North America, offering voice, data, and electronic security integration services to commercial and enterprise customers — directly comparable service portfolio to SCTi at national scale.
• Wachter: Low-voltage technology integrator specializing in structured cabling, physical security, and unified communications — closely aligned with SCTi's voice, data, and security offering across mid-market and enterprise accounts.
• Black Box Corporation: Low-voltage technology services and systems integration provider serving enterprise and mid-market customers with comparable cabling, communications, and security services.
• IES Communications: Telecom and security systems integration arm of IES Holdings providing structured cabling, voice systems, and electronic security — a near-direct comparable to SCTi in service mix and customer type.
• Koorsen Fire & Security: Regional security and life safety systems integrator with comparable mid-market positioning and voice/cabling/security offering overlap with SCTi's central Texas footprint.
• Communications Engineering Company (CEC): Mid-market systems integrator for audio/video, security, and life safety with comparable service breadth to SCTi's structured cabling, surveillance, and access-control work.

Broad incumbents

• Johnson Controls: Global building technologies company with security, fire, and life-safety integration practices that overlap SCTi's security offering as part of a much wider HVAC and building management portfolio.
• Faith Technologies: Large electrical and technology systems contractor with a telecom and security integration practice that overlaps SCTi's offering but as part of a much broader electrical construction portfolio.
• Securitas Technology: Commercial security systems integration division of Securitas AB (formed from Stanley/ADT Commercial/Niscayah) operating broadly in the same electronic security integration space as SCTi's Brivo/Alibi practice.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/southwest-communications-technicians-inc.

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SCTi