Novaworks.ai
Novaworks.ai is a private SaaS company that provides an AI-native operating system for Total Workforce Management built natively on ServiceNow, unifying employees, contractors, contingent workers, and AI agents on one data model for large enterprises.
- Company typePrivate
- Founded2026
- HeadquartersLos Altos, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Novaworks.ai does
Novaworks.ai is a privately held, venture-backed software company that launched publicly on March 23, 2026 to provide an AI-native operating system for Total Workforce Management. The platform is designed to unify employees, contractors, contingent workers, and AI agents within a single data model — replacing the fragmented legacy HCM stacks that were built for human-only workforces. It is built natively on the ServiceNow AI platform and positioned as an additive layer to existing ServiceNow investments rather than a replacement vendor, targeting large enterprises that already run ServiceNow and need to extend HR capabilities onto a unified agentic foundation without adding new middleware.
The product surface consists of Nova Core HR (system of record for the total workforce), Nova HR Concierge / Nova Super Agent (always-on conversational concierge), Nova Special Agents (worker-type-specific personalized agents), and Nova Policy Advisor (proactive compliance engine that updates workforce records as policies change). AI actions are routed through ServiceNow Now Assist and governed via the AI Control Tower, with human-in-the-loop controls, audit logging, stateless AI processing, and zero-trust multi-instance data isolation. Co-founders Kelley Steven-Waiss and Eswar Vandanapu previously sold Hitch Works to ServiceNow in 2022 and held senior transformation and engineering roles at ServiceNow before launching Novaworks, giving the team deep platform-native expertise. The CPO is a former VP of Vision and Experience at Workday, and the Board includes former SAP SuccessFactors President Meg Bear.
Novaworks employs a sales-led go-to-market with usage-based (not seat-based) pricing; engagements begin with a demo, environment scoping, and a custom licensing agreement, and no public price list or free tier exists. Distribution combines direct enterprise sales with the ServiceNow co-sell motion, the "Built on Now" partner program, and emerging SI/reseller relationships — Ateko, a Bell Canada ServiceNow Elite Partner, serves as the inaugural design partner and prospective channel. The company has raised an $8 million seed round led by Stalwart Ventures with strategic participation from ServiceNow Ventures and Bell Ventures, with capital allocated to product development, team expansion, and customer acquisition across enterprise segments in retail, technology, manufacturing, and telecommunications, with adjacent verticals in financial services, healthcare, and government.
Novaworks.ai firmographics
Firmographics- Name
- Novaworks.ai
- Legal name
- Novaworks.ai
- Website
- https://novaworks.ai
- Company type
- Private
- Founded year
- 2026
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Novaworks.ai is a private SaaS company that provides an AI-native operating system for Total Workforce Management built natively on ServiceNow, unifying employees, contractors, contingent workers, and AI agents on one data model for large enterprises.
- Ownership category
- akta.pro rank
Novaworks.ai industry classification
Industry- Product category
- Human Capital Management Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Human Capital Management (HCM) & Payroll Platforms (HDAEAEAJ)
- akta.pro secondary industries
- AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)
Keywords
Where Novaworks.ai is headquartered
LocationHeadquarters
- HQ city
- Los Altos
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Novaworks.ai business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Usage-Based Software Licensing: Primary software revenue stream priced by usage rather than by seat. Sales begin with an introductory call and demo, then environment scoping and a licensing agreement are put in place.
- Partner Enablement and Implementation Services (build-out): Future SI/reseller and implementation services channel via design and channel partners (e.g., Ateko has reseller rights); partner enablement programs (training, certification, sandbox, co-marketing) maturing through 2026.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Priced by usage, not by seat (no public tier names) |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Novaworks.ai product offering
Product offeringCore offering
Novaworks.ai develops and sells an AI-native Human Capital Management (HCM) operating system for Total Workforce Management, built natively on the ServiceNow AI platform. The platform unifies management of employees, contractors, contingent workers, and AI agents within a single system, automating HR transactions (onboarding, offboarding, benefits, payroll, document management) through multi-layer agentic AI (Nova Super Agent, Nova Special Agents, Nova Policy Advisor) with human-in-the-loop governance. The offering is sold to enterprise customers via usage-based software licensing, supplemented by partner-enabled implementation services.
Product overview
Novaworks offers a single unified AI-native HCM operating system (the Novaworks Total Workforce Management Operating System) built natively on the ServiceNow platform, organized into a core platform with four named product layers that work together: Nova Core HR (the system of record for employees, contractors, interns, and AI agents), Nova HR Concierge / Super Agent (an always-on conversational concierge that converts HR centers of excellence into agentic workflows), Nova Special Agents (which deliver hyper-personalized, worker-level experiences), and Nova Policy Advisor (which provides proactive, contextual compliance). All four layers sit on top of ServiceNow's enterprise AI infrastructure, Now Assist, and AI Control Tower, and the platform is offered alongside a Design Partner Program for early enterprise co-development.
Differentiator
Problem solved
Functional benefit
Brands
- Nova Core HR: Core HR solution within the Novaworks platform that manages the entire workforce (employees, contractors, interns, and agents) on a single AI-native operating system built on ServiceNow, automating HR transactions and approvals including onboarding, offboarding, document management, benefits, payroll, and compliance.
- Nova Super Agent
- Nova Policy Advisor
- Nova Special Agents
- Nova HR Concierge
Products and services
- Nova Core HR The core HCM module of the Novaworks operating system. Manages the entire workforce including employees, contractors, interns, and AI agents on one AI-native operating system built on ServiceNow, and automates HR transactions and approvals including onboarding, offboarding, document management, benefits, payroll, and compliance using specialized AI agents. Designed for enterprise HR and IT leaders.
- Nova Super Agent An always-on concierge agent available to every member of the organization. Delivers a modern, conversational experience at scale that handles busywork so employees and managers can focus on successful outcomes, accessible via the Novaworks native UX, ServiceNow Now Assist, or EmployeeWorks.
- Nova HR Concierge Converts HR centers of excellence including onboarding, performance, benefits, and workforce transitions into agentic workflows with built-in guardrails. Functions historically requiring coordination across teams are now delivered by agents with full visibility through ServiceNow's AI Control Tower.
- Nova Special Agents Deliver a hyper-personalized experience at the individual worker level. Where legacy systems offer the same experience to all workers, Nova Special Agents tailor the experience for each full-time employee, contractor, or deskless worker based on what they actually need, with built-in guardrails and full visibility through ServiceNow AI Control Tower.
- Nova Policy Advisor Transforms compliance from a reactive function into a proactive one. Contextualizes corporate, legislative, contractual, union, and geography-specific policies and updates workforce records in real time across employees, contractors, and AI agents without manual intervention. Identifies policy gaps, drafts amendments, and routes approvals automatically.
- Novaworks Total Workforce Management Operating System The overarching Novaworks platform, an AI-native Operating System for Total Workforce Management built on the ServiceNow AI platform. Unifies people, processes, and AI agents across the enterprise and is delivered as the umbrella product covering Nova Core HR, Nova HR Concierge/Super Agent, Nova Special Agents, and Nova Policy Advisor.
Quantifiable outcome
- All-in-one Total Workforce Management operating layer unifying employees, contractors, and AI agents on a single data model
- +3 more outcomes
Companies that use Novaworks.ai
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles3 records
Novaworks.ai technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability8 records
Feature7 records
Novaworks.ai partnerships and signals
Strategic signalScale indicators6 records
Recent moves6 records
Expansion highlights7 records
Novaworks.ai competitors and assessment
Company assessmentBroad incumbents
- Workday: Workday is the leading cloud-native enterprise HCM suite, serving large enterprises with core HR, payroll, talent, and workforce planning. It is the dominant incumbent that Novaworks is explicitly positioning against as an AI-native alternative, and Novaworks' CPO (Melanie Lougee) was previously VP of Vision and Experience at Workday.
- Oracle HCM Cloud: Oracle HCM Cloud is one of the three legacy enterprise HCM suites (alongside Workday and SAP) and competes head-to-head with Novaworks for large enterprises replacing or augmenting core HR. Novaworks' CPO previously held senior product roles at Oracle and PeopleSoft, and Meg Bear's background includes Oracle leadership experience.
- ADP Workforce Now: ADP is the largest payroll and HCM vendor globally, with deep penetration in mid-market and enterprise. While its core is payroll rather than agentic HCM, ADP competes with Novaworks for the same HR transformation budgets and total-workforce positioning, particularly around contractors and contingent workers.
- UKG (Ultimate Kronos Group): UKG is a major HCM, payroll, and workforce management vendor serving large enterprises with complex, multi-type workforces including deskless and frontline workers. UKG overlaps with Novaworks' positioning on deskless and contingent workforce support and is one of the incumbents cited in Novaworks' messaging about legacy HCM limitations.
- SAP SuccessFactors: SAP SuccessFactors is the enterprise HCM suite from SAP and the second major incumbent Novaworks targets, especially among large global enterprises. Novaworks appointed former SAP SuccessFactors President Meg Bear to its board, signaling direct competitive overlap in the same buyer and category.
Emerging players
- Lattice: Lattice is a people management platform for performance, engagement, and employee development, increasingly overlapping with modern HCM via HRIS. It competes with Novaworks for HR transformation budgets at mid-market and growth-stage enterprises seeking modern, AI-enabled employee experiences.
- Eightfold AI: Eightfold AI is an AI-native talent intelligence platform covering talent acquisition, talent management, and workforce planning. It is comparable to Novaworks as an AI-first enterprise HR platform, though it focuses on the talent side of HCM rather than core HR/transactional workflows.
- Rippling: Rippling is a fast-growing unified workforce platform combining HR, payroll, IT, and finance. It targets mid-market and enterprise buyers seeking to consolidate workforce management on one operating layer — directly overlapping with Novaworks' 'unify employees, contractors, and AI agents on a single system' value proposition.
- HiBob: HiBob is a modern, mid-market-focused HCM platform known for its modern UX and HRIS depth. It competes with Novaworks for enterprises modernizing away from legacy HCM, with overlapping messaging on AI, employee experience, and HR automation, although it is not built on ServiceNow.
Direct peers
- ServiceNow HR Service Delivery (HRSD): ServiceNow HRSD is ServiceNow's own employee experience and HR case management product, built on the same platform as Novaworks. Novaworks explicitly positions itself as additive to HRSD rather than competitive, but HRSD is the most direct internal analog and the most material channel/competition risk for Novaworks' roadmap.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Novaworks.ai social profiles
Digital presenceNovaworks.ai compliance and trust
Trust signalCompliance3 records
Novaworks.ai financial estimates
Financial estimateRevenue estimate
Valuation estimate
Novaworks.ai leadership team
Management profileNumber of profiles
Profiles14 records
Novaworks.ai funding detail
Funding detailFunding overview
Funding rounds1 record
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Novaworks.ai M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Novaworks.ai
What does Novaworks.ai do?
Novaworks.ai develops and sells an AI-native Human Capital Management (HCM) operating system for Total Workforce Management, built natively on the ServiceNow AI platform. The platform unifies management of employees, contractors, contingent workers, and AI agents within a single system, automating HR transactions (onboarding, offboarding, benefits, payroll, document management) through multi-layer agentic AI (Nova Super Agent, Nova Special Agents, Nova Policy Advisor) with human-in-the-loop governance. The offering is sold to enterprise customers via usage-based software licensing, supplemented by partner-enabled implementation services.
Is Novaworks.ai a public or private company?
Novaworks.ai is a private company. It is classified as venture growth investor backed and is currently operating.
When was Novaworks.ai founded?
Novaworks.ai was founded in 2026. It employs 11 to 50 people.
Where is Novaworks.ai based?
Novaworks.ai is headquartered in Los Altos, United States, in the North America region.
How does Novaworks.ai make money?
Two revenue lines are on record. Usage-Based Software Licensing is the primary driver. The others are partner Enablement and Implementation Services (build-out).
Who are Novaworks.ai's main competitors?
Broad incumbents on record are Workday, Oracle HCM Cloud, ADP Workforce Now, UKG (Ultimate Kronos Group) and SAP SuccessFactors. Emerging players are Lattice, Eightfold AI, Rippling and HiBob. ServiceNow HR Service Delivery (HRSD) is listed as a direct peer.
Does Novaworks.ai have an API?
No public API is recorded for Novaworks.ai.
What industry is Novaworks.ai in?
Novaworks.ai's product category is Human Capital Management Software. Its primary akta.pro industry code is HDAEAEAJ, Human Capital Management (HCM) & Payroll Platforms, with a secondary code of HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs). Its NAICS code is 5132 and its SIC code is 7372.